Fax Modem for Mavericks

Are there any fax modems that will work on my new iMac running Mavericks 10.9

I finally got the message below from USR. I followed their instructions & it worked!!
Thank you for choosing USRobotics.
Your case number for this issue is: 301667052
Your initial email was replied to on November 13, 2013. Below the reply we provided you to configure the modem:
After reading your e-mail I understand that you would like to know if the modem is in fact compatible to Mac OSX 10.9 Maverick. Yes the USR5637 is compatible with Mac OSX 10.9.
If you will use the modem for a dial up connection to the Internet follow these steps:
1- In the System Preferences, open the Network.
2- Once in the Network section, click on the USB Modem and click on Advanced.
3- Make sure that under Vendor and Model the USR5637 is correctly selected.
4- In the PPP tab make sure the Use Verbose login check box is checked.
5- Fill the Username, Password and Phone number with your ISP information and click on Connect.
If you will use the modem for faxing follow the steps below:
1- In the System Preferences, open the Printer & Scanner or Printer & Faxes depending of your Mas OSX version.
2- Once in the Printer & Scanner or Printer & Faxes, if the devices shows up as an external modem you need to remove it. If the device is not listed skip to step 3.
3- Click on the add button and on the window that comes up, click on the fax tab at the top of the window, you should see a USB modem listed.
3- Complete the on screen steps to Add a USB modem.
I hope this helps.
Again, thank you for choosing USRobotics.
Re: Fax Modem for Mavericks

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P.S. I primarily want the modem to be able to send and receive FAXes with the iMac.

Hello,
I have always preferred US Robotics modems. But, you are going to find your options a bit limited these days.
The problem is that most manufacturers are no-longer producing drivers for the newer Mac OS versions. So, you would need to locate a modem who's driver is already integrated / built-into OS X.
Fortunately, the drivers are provided for a large number of modems out there. But, you won't necessarily get any support from their manufacturer since the drivers in OS X are provided by Apple.
That said, I would personally go with either a US Robotics modem (since that would be a very established standard and the drivers are supplied by Apple in OS X).
But, if you are not comfortable purchasing a modem that does not come with Apple drivers in the box for OS X 10.4.7, then you really should just buy the modem from Apple so that you know it is supported by the current version of OS X.
I hope this helps.
Let us know if you have other questions.
P.S., if you'd like, go ahead and click the "Helpful" or "Solved" buttons on any of the posts / replies above if you feel they were helpful or adequately answered your question.

Fax modem for new iMacs

Are there fax modem options for the new iMacs and Snow Leopard. I don't need a fax service, a modem would be better for my needs.

Should have paid more attention.
http://www.bhphotovideo.com/c/product/411345-REG/AppleMA034Z_A_USB_ModemExternal.html
http://www.amazon.com/gp/product/B0013FDLM0
http://www.google.com/products/catalog?hl=en&safe=off&client=firefox-a&rls=org.m ozilla:en-US:official&hs=rT4&q=appleusbmodem&revid=1158204700&resnum=0&um=1&ie=UTF-8&cid=9832728713848179501&ei=RL3gSvz MKILCNqErMMI&sa=X&oi=product_catalogresult&ct=result&resnum=4&ved=0CB8Q8wIwAw#ps-sellers

What printer and fax modem for leopard

Since updating to leopard I`m having a lot of trouble with my Canon MP 780. I have tried new drivers and everything else I can think of including reading these forms for a solution ever since leopard was released.It seems to me that apple forgot all about faxing and printing when they developed leopard. So my question is, is there a multifunction printer that works well with leopard. Seems nothing can save my MP 780. Also I need a fax modem but it seems they are far and few between that play nice with leopard. A few suggestions would be greatly appreciated.It seems as though leopard is apple`s Vista when it comes to printing and faxing. Sorry I`m just really tired of this.

I'm using a HP Officejet 7780 which works great, the bad news is it was recently replaced by the OfficeJet 8500 series AIO. HP make 3 versions:
1. Base model with ethernet & USB connections
2. OJPro 8500 Wi-Fi with touch screen, wi-fi (in additition to ethernet and USB connections) & duplexing
3. OJPro 8500 Premier with touch screen, wi-fi, duplexing, touch screen, dual paper trays and 2 complete sets of ink, legal size scanning etc.
The new OJ 8500 series also uses ink that is designed to be water resistant and offer a lower cost of printing than a similarly priced laser printers.

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Dial up usb modem for mavericks?

Mavericks clearly indicates that it works with dial up but I have been unable to find a modem that does not stop loading pages after a minute or two. The US Robotics 5637 modem that I was using for 10.6,7 and 8 will log on to the server and start downloading pages but then stops. It does not drop the connection, the pages just stop loading. A few pages it will load but something like Facebook is impossible. I monitor the connections via Little Snitch. I have a MBP that I was using and a Mini that I just purchased. After upgrading to 10.9.3 the MBP will not finish loading pages on dial up and the Mini, a clean install, will not either. I have done all the upgrades recommended bu US Robotics. US Robotics says the modem works with Mavericks. Apple support has been no help and declines to tell me what modems might actually work, refers me back to US Robotics and tells me to search the forums. I have followed all their troubleshooting and installation recommendations. Personally, I think it is OS 10.9 and not the modem but what do I know. Apple is not interested in solving the problem even though I am within the 90 day support window. I am outside of the US now and have no alternative to dial up internet access. Can anyone help me? Right now I am using a 10 years old Dell Latitude to access the internet and have no problems. After spending close to $2,000 on the Mini and peripherals I'd like to be able to use it. I'm pretty disgusted with Apple not being helpful on this. They have offered no alternatives other than to find someone other than them to figure it out.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
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Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Fax Modem for SunBlade 100

Hi,
I am now trying to find a good modem which can be used for fax as well as for ppp dial-in/dial-up on SunBlade100.
Anyone can give me some hints or suggestions which modem is convenient for that and pls not too expensive one.
Thanks in advanced
Paulus

All the major brands of modems work fine for ordinary data dial-in and dial-out work. See sunsolve.sun.com for Infodocs 28032, 42803, and 43221 for examples of how to make the modem and Solaris cooperate.
I've never dealt with fax software, though, so there aren't any specific recommendations I can make. Check the documentation for the fax software carefully to see what they recommend. If you're planning to receive faxes as well as send them, you might need to use the mgetty program to answer incoming calls, instead of the default Solaris ttymon.
-Greg

Can anyone recommend a decent USB Fax/Modem for the Macbook (Intel) ?

Hello, after reviewing the feedback on the Apple USB modem, I see that most cannot fax, a few claim they have done limited numbers of faxes. All complain about the slower connect speed recognition (as compared to earlier Apple internal modems).
Has anyone found a decent USB powered modem or Firewire powered modem which can fac and surf ?
Thanks in advance for any leads,
San

I thought I closed this. ATI would not comment. I will try Apple Support but believe I am wasting time.

Fax modem

In OS X.7. it is not possible to fax with the old fax modem, I bought some years ago.
Do you know a USB - fax modem for my MacBook Pro?
Best regards
Karl

See: https://discussions.apple.com/message/17273970#17273970

Modem for 145b

Does anyone know the part number for the internal fax modem for a 145b PowerBook?
Tx, Bruce

Bruce,
Look for the text "PowerBook Fax/Data Modem" on the modem card. You will also need Serial Tool 1.0.2. Use the fax software from Express Modem 1.5.5 in order to send fax messages.
http://download.info.apple.com/Apple_Support_Area/Apple_Software_Updates/English -North_American/Macintosh/Networking-Communications/Comm_Toolbox/
http://download.info.apple.com/Apple_Support_Area/Apple_Software_Updates/English -North_American/Macintosh/Networking-Communications/Other_N-C/
The Express Modem software as such is only used with other PowerBook computers (and the PowerBook 14.4 Modem Card, the PowerBook Duo 14.4 Modem, or the PowerBook Express Modem II Card).
http://download.info.apple.com/Apple_Support_Area/Apple_Software_Updates/English -North_American/Macintosh/Networking-Communications/Other_N-C/Express_Modem_1.5. 5.txt
Alternatively, you could use an appropriate third-party modem card.
Jan

Make your own Fax Server with Automator! (Pagesender solution for Mavericks)

I have been scouring these discussion boards for some time now looking for a suitable substitute to PageSender, an awesome fax solution for the Mac from SmileOnMyMac LLC, which for some inexplicable reason stopped development and updates after OS 10.6.8. The result is that many small business office users who still rely on fax (and yes...no matter what they tell you, most of the business world DOES still use fax because it's legally binding and more secure than email for the transmission of legal documents or healthcare records, and does not rely on database integration accross different systems, which is sadly but very realistically still a long ways off), and no longer have a way to integrate faxes into a paperless or digital workflow office system.
I suspect like many folks who receive faxes, those who used PageSender, used a very powerful feature to forward faxes by email, thereby turning your Mac into a Fax server that could distribute your faxes to other workstations and staff throughout the business via email. Presumably, if you have your own email server (Exchange, Kerio, AppleMail server, PostFix enabler etc.) you could distribute faxes on your own internal network, securely behind a firewall, and effectively create a digitial/paperless workflow for your faxes.
Even if you have a USB modem or multifunction printer that allows you to recieve a Fax to your desktop (Apple's internal fax via printer preferences, and some HP models like the HP MFP 127fw) for example will allow you to recieve a Fax to a desktop folder or forward to a single email address. But the former is of limited functionaliy and the later only lets you send to an email address out over the internet with a registered public domain, which means you give up all control of privacy and means you can't process it through a private mail server to create a digital workflow for your office...
...Until now!!!
I am happy to report that I have finally discovered a very easy and useable feature that will save a lot of time, money, and headaches for those looking to create a digital workflow and fax server system for a small office system. (I don't think there is any limit to scale here, but I suspect offices with more than 10 employees probably have a BizHub, or HP MFP/digital sender that can create the same process directly from the printer, but of course these come with a price tag of $2000 and up...).
To accomplish this however, you will need some basic requirements which are as follows:
1) A USB modem from either US Robotics or Zoom Modem. These are readily available from Amazon, MacMall or any number of other online vendors and work very well and seemlessly with all Macs running OSX right up through Mavericks
OR
A Multifunction printer that is capable of receiving faxes to a desktop Mac like the HP 127 fw. Other models exist from other manufacturers as well, but you will have to do a bit of research and probably check with the vendor or user manual directly to confirm that Fax to desktop is supported for Mac and OS 10.9.
2) A dedicated Mail Server (MSFT Exchange, Kerio, MacOSX server with mail server enabled, or PostFix enalber or MailServe from Cutedge Systems)
You will need to set up an email account on your server that is the parent for all incoming faxes from which the faxes will be sent out as part of your digital workflow. This is beyond the scope of this discussion but if you've come this far and you're still reading, you probably know how to do this already. I recommend setting this up as a POP account, not IMAP. This way, the attatchments (your faxes) will always remain on your server as a back up, until you delete them from the server.
3) Now simply go to System preferences and select "Printers and Scanners". Select either the Fax printer for your multifunction printer, or add a fax printer/reviever using the + button and select "Fax" if you are using a USB modem. You must have the USB modem attatched to the computer in order to use the built-in Apple Fax feature for the latter option.
4) Now click on the receive options. Select "Recieve faxes to this computer" and set your ring answer settings. Check "Save to" and select the designated folder (either Faxes or Shared Faxes on your computer) or create a new folder. Depending on the volume of faxes, and your back up systems, you may want to designate a separate folder on a separate drive, exclusively for your Faxes. This is where all your faxes will be stored.
5) Now launch "Automator" in your applications folder and create a new workflow. You will be presented with several options. Select "Folder Action".
6) At the top right of the window space you will see "Folder Action receives files and folders added to" . Select the Fax folder you created in step 4.
7)On the left hand side of the "Actions" menu select "Mail"
8) From the list of actions select "New Mail Message" this will take the latest Fax added to your Fax folder and attach it as a PDF to a new outgoing mail. In the "TO" address put the email address that belongs to the parent account your created for the Faxes on your mail server eg. [email protected]. In the subject field you can put "Fax Workflow" or any other generic subject that will identify to all reciptients that this is an email that contains a Fax/PDF attatchment.
Under "account" use the SMTP account you set up on your mail server to handle the routing of internal emails. In most cases, this will be the same as the parent account created above. (Effectively, this account is sending and receiving emails to itself).
9) From the list of actions, select "Send outgoing messages".
10) Save the Automator workflow with a name like "FaxDistribution" or "FaxFlow".
11) Go back to the Fax folder you created in step 4. Right click or option click on the folder and scroll down the options menu and select "Folder Actions Setup". You will see a list of scripts including the Automator workflow you just created. Choose it.
That's it!! From now on, when you get a fax, it will get dumped into the designated fax folder, and this will automatically trigger the workflow to atttach and send it as an email to anyone in your office that is set up to receive emails with the "faxserver" address. You now have a paperless fax digital workflow server system for distributing your faxes digitally to anyone in your office who needs to review your faxes. Good luck!

Thank you for this interesting posting.

Windows Server push config for fax modem

We have a new Windows 2012 R2 Server, we installed a fax modem on it and turned the fax server feature on. We were hoping to be able to share the fax as a printer
and push through GPO, which being pushed but when the end user attempt to print to it in order to send a fax, a new fax configure wizard shows up....
So we are trying to find if there is a way to push this config to all users without having to configure every individual end user PC which is a nightmare.
The end product should be fax being pushed through GPO, when they print to it, its being processed and sent auto after they type the number they want to fax it to,
that's it.

Hi,
Based on your descriprion, I understand that you want to automatically deploy fax configuration via group policy. I can't find such group policy setting which may help us to achieve this target. On current situation, please refer to following article and
check if can help you.
Fax Server Step-by-Step Guide
If any update, please feel free to let me know.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Missing options and functionality in my internal modem for faxing?

I think my internal modem software on my G4 with OS 10.3.9 isn't fully functional. I can send and receive faxes on my dedicated fax line just fine now, but I want to cancel that phone line and set the modem up to receive faxes on my regular house phone line -- that has an answering machine attached. So that means I need to be able to set it up to receive faxes manually somehow when I pick up the phone and hear a fax.
I picked this reply up from another forum:
Then, under "System Preferences", look for the "Print & Fax" panel, select the "Fax" panel, and setup with your personal settings. After that, click the button that says "Set Up Fax Modem..." which creates a Fax Queue (similar to a print queue). I like to have the "Show Fax status in menu bar" box checked also.
The thing is, I do NOT get the "Set Up Fax Modem" to make a Fax Queue or the "Show Fax Status in menu bar" when I'm in the "Print and Fax" panel. All I can do is check a box that says "receive faxes on this computer", add my telephone number, and choose whether I want the fax as a PDF or send an email, or which printer to print it to. That's it! I can't tell now when a fax is coming in or who is sending it or anything about the fax. I need more functionality, is there a utility I am missing??
Thanks for any help! --Karen

Still waiting for an answer from someone.

I recently installed Maverick as my OS. My external Apple Fax modem no longer works. I receive the message that the fax is offline. I repaired permissions, but still I have lost my fax capability. What needs to be done?

I recently updated to Maverick. My external Apple Fax Modem no longer works. I receive a message that it is not connected. What needs to be done. I have repaired permissions, and found no error.

Chances are it is a software-based modem. Update the drivers of the device to Mavericks-compatible driver from the vendor.

Fax Modem for Mavericks

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