FAX/Printer issue  - Urgent

Hello,
We are getting the below error when we tried to print from production server. But its working fine in Quality server.
Could you please help me to resove the issue.
But its working fine in Quality system.
Moreover we could not the device FAX-AVM in both quality and production system,  but still is working fine in Quality system and not working in Production system.
Regards
Subbu

Hello Subbu,
unfortunately the screenshots are small, but as I can see Access Method L is used here.
Access Method L uses the printers installed on the local SAP host.
This means: if the production and quality systems are on different hosts, the printer landscapes will be different, thus such errors can happen.
For this reason: check the availability of printer/queue FAX-AVM on the host where the SAP production system is running.
Regards,
Laszlo

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  • Printing Issues with HP OfficeJet 100 and Windows 8.1

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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    Hi @LYNNHAAG , and welcome to the HP Forums!
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    Is the Windows Version on My Computer 32-bit or 64-bit?
    Please let me know what you find.  Thanks for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

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