Fax scream on the phone

Hello gang,
My problem is really simple for you experts, I'm sure. When I have my printer turned on, incoming calls coming in on the phone have the fax scream. The phone line is the same as the one I use for the fax.
Many thanks for your help.
Scott Wycoff

Welcome to the forums @scottwycoff !
I read your post about how your incoming phone calls have the fax scream when the printer is turned on. I will try to figure out the issue with you and aim for a fix most definitely!
I am thinking as one of the possibilities, that as the phone line and fax line are shared, that perhaps the fax calls are being picked up on the phone causing you to hear the fax tones.
The fax machine could also be picking up your voice calls. You can select the Setup Menu on your printer, Fax Setup, and turn Auto Answer Off to see if this helps.
If you have a distinctive ring on your phone line from your phone provider, go into the Fax Menu on the printer, select Advanced Fax Setup, Distinctive Ring, and change the ring to the type of ring you have the fax set up to ring as. (It's common to set this as Double & Triple Rings).
Please also go through the steps in this guide to make sure the fax is set up correctly: Setting up the HP All-in-One to Send and Receive Faxes
Let me know your findings so far!
I hope this helps
R a i n b o w 7000I work on behalf of HP
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HP Officejet Pro 8600 Plus (All-in-One) - Incoming Fax but mistakenly answer phone

I have landline phone service. On this line, I have multiple phones, an answering machine, internet service via wireless Uverse setup, and the HP Officejet Pro 8600 Plus as a fax. It's also a printer/scanner - but that uses the wireless Uverse service.
The unit works as a phone, if I answer in fewer than 4 rings. The answer machine picks up after 4 rings. If a fax, the fax connects after 6 rings. (Auto answer function is turned on.) This works.
If I mistakenly answer a fax call with the phone that the HP 8600 is connected through, I can press: 1,2,3 and the fax will answer. This works.
Problem: If I mistakenly answer a fax call from one of the other phones in the house (same phone line is ringing as before - but the phone is NOT the one through which the HP 8600 is connected) - 1,2,3, does NOT work. If I rush to the HP 8600: pressing the "fax" button on the unit does not connect the fax call; nor does the HP 8600 give me the option to "Accept" the call, when the phone as been answered.
Does anyone know what buttons to push to get the fax to connect when the phone line is answered at a phone? Either at the answered phone OR if I can get to the HP 8600 when I hear the fax tone - buttons I can push on the HP 8600 to get it to respond to the fax tones coming in on the line?
Thanks to anyone who can help.

Hello Vandy73,
I see that this is your first visit with us here on the HP Forums. Let me please take a moment to say "Welcome".
I hope you enjoy your experience!
To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you have some concerns when it comes to answering a fax call by accident from another phone. Pressing the 1.2.3 on the fax is the proper way to remedy the issue when you answer from the fax, however this feature will not work from another phone.
I do realize that this is an inconvenience. The only resolution would be to contact the sender of the fax and have them resend.
Thank you for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

How can I receive a fax? The phone jack does not seem to fit in the ethernet port....(OS 10.6.7)

how can I receive a fax? The phone jack does not seem to fit in the ethernet port....(OS 10.6.7)

sarahfromberkeley wrote:
how can I receive a fax? The phone jack does not seem to fit in the ethernet port....(OS 10.6.7)
The MacBook has no fax-modem. You will need an external (USB) modem.
Stedman

Fax machine noise while I'm on the phone

I set up my printer to my phone I'm guessing it's for my fax anyway as I'm on the phone all sudden my phone goes dead and the person I was talking with can hear a fax machine noise how do I fix this

Hi dyna,
If FAX only mode is selected for Receive mode settings, there will be no automatic switching between voice and fax calls. Please set the receive mode to TEL priority mode to DRPD or Network switch:
1. Make sure that PIXMA MX922 is turned on.
2. Press the FAX button.
3. Press the center Function button.
4. Use the up or down button to select the receive mode, then press the OK button.
If you continue to have difficulties, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Connecting the mac to the Phone for fax/phone

Hi,
I'd like to use my mac (Imac and Macmini) for sending/receiving faxes and perhaps for CPI (computer phone integration).
I have obtained a USRobotics usb modem. The question I have is do I need to connect that modem to the same connection (using a splitter) to where my telephone handset is ?
If I connect this usb modem from the macmini to the phone line (not where the handset is), can I then use the Imac to connect to the phone for fax/cpi ?
It is all the same phone line and on the same wifi.
I hope I have explained myself clearly

Yes, you can connect to any phone jack or splitter, but it is using the same line as your phone so only one can work at a time, unless you have two lines coming into the house.
Set up the modem as you would a printer.
Add printer and select the modem when you see it.
Set the answer to maybe 6 rings otherwise it will answer all calls and you will think that you have no friends left.
They will tell you: Why do you you beep at me whenever I call.

Do i need to use the phone line that came with the printer to fax paperwork or can I buy a new one?

This question was solved.
View Solution.

Hi Willcarter,
It is all up to you. You can use the phone line which came with the printer or you can get a new one. It does need to be a 2-wire phone line though.
Thanks
Josh.C
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Although I am an HP employee, I am speaking for myself and not for HP.

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When you said you have no fax machines on your line, that does include computers directly connected to the phone line?
The reason that I ask is a computer with a dial-up modem (a non broadband modem) that can connect to your phone line, can have software that makes the computer act as a fax machine.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

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* your go to for personal assistance *

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Fax scream on the phone

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