Fax sending error, line busy?

Question

Hy all!
I have some problem with the fax sending from the PC. I setted up the fax recieving and it work perfectly without any problem, but when I try to send a fax to someone through the "Windows fax and scan"  it writes, the line is busy, trying
again. But nothing happens.
I tried many things, for ex.:
type the region code differently at the recipient infos tab.
update the fax modem driver.
The strange is that the recieving is work perfectly, but the sending is not, and I cannot see any error or something in the event viewer and in the "windows scan and fax" program. Just that: "line busy, trying again"
If anyone could help me I really appreciate. Many thanks in advance.
PS.: Type of the Fax modem: http://www.startech.com/Networking-IO/IR-BT-TC/External-V92-56K-USB-Fax-Modem-Dial-up-Data-Modem~USB56KEM3

Answer 1

Hi,
from tools -fax settings, select the correct fax device. Make sure 'allow this device to send faxes is checked'.
create a 'fax account' to be able to send faxes.
When creating the fax, make sure the faxnumber is formatted correctly.
Check if can get the faxmodem to dial as a modem (network and sharing center, connect to a network,...) if not, make sure the driver is up to date and is configured properly for your environment.
http://windows.microsoft.com/en-us/windows/set-computer-send-receive-faxes#1TC=windows-7
MCP/MCSA/MCTS/MCITP