Fax: sending using system 10.5.8 via internal modem

I have an iMac PPC G5 with internal modem and wireless mouse and keyboard using system 10.5.8. I have wireless internet service and also have a telephone line connected to the computer. I have attempted to fax a Word document, in doing so have gone to pdf fax via the printer and have had no success sending. When I open Fax Queue it shows that Bluetooth is printing the fax and is waiting for the modem to become available which it never does. I have unplugged my wireless connection to the internet to see if that made a difference but is no different from being connected.

Well, your printer and modem profile look exactly the same as mine, and faxing works for me.
The line in your Bluetooth profile URI: fax://dev/cu.Bluetooth-Modem interests me, though. In your other thread, you mentioned that when you try to fax through the internal modem you get a message about "waiting for Bluetooth" or some such. I don't know enough about Bluetooth (my Mac doesn't have it) to know if that's what's causing the problem. But it seems plausible that there's some sort of interference. My only suggestion for now is to try disabling Bluetooth (borrow a wired keyboard and mouse if you don't have your own) and see if the problem persists.
If disabling Bluetooth fixes it, perhaps a crosspost in the Bluetooth forum might attract some responses from some more knowledgeable people on how to permanently fix it.

Similar Messages

  • Unable to send fax via internal modem

    Until two days ago our internal modem was working fine we have been able to send faxes with no problem. I have ran disk first aid and repair, but the modem still is not able to send a fax. We have check the phone line and there is a dial tone up to the computer, but not dial tone in the computer. Is my modem dead or is there another way to fix the problem.
    Thanks

    If you want to use the modem to send and receive faxes, then you don't want to have the Network trying to control it, you should disable the modem port in the Network prefs and use only the Ethernet port. You can use the Network prefs to troubleshoot to ensure that the modem is in working condition, but you can't have the network dial-up taking control of the modem at the same time as you want to be waiting for a fax or sending a fax. This can cause the modem to get hung, and you will get the waiting behavior that you described.
    You should just be able to receive faxes by checking the "Receive faxes on this computer" button in the Print & Fax Prefs. If you had an external modem you could see some activity lights come on as soon as you check the box as it goes into standby to answer a call mode, with an internal the only way to know it's working is to send yourself a fax.
    To send a fax, I think you might need to configure a Fax printer, if you don't seem to have one already. Click the "Setup Fax Modem..." button at the bottom of that Print & Fax Prefs. IF you launch /Applications/Utilities/Printer Setup Utility can you select from the View Menu: Show Fax List and does anything show up in the list? You should have a Fax List and fax printer in that list similar to your Printer List and whatever printer you have installed.
    To check if the modem is even working you may have to use some modem terminal utility like ZTerm that will let you type simple commands and check the modem response. For example AT should result in an OK. With the internal you can't check the activity lights to see if you are receiving data or sending data, so I'm not sure how else you can verify the internal modem is actually functioning. It might be worthwhile checking that first, or if you know you can use it for dial-up, I still use my modem as a backup for when DSL goes out (rarely).

  • Fax working but status no longer visible in "Internal Modem Completed"

    Up until August 1st when I sent a fax via Print-Fax Pdf the state would be listed as "Finished" or "Cancelled" in the list under Internal Modem, Show Jobs. Since then, maybe due to an update, the state cloumn is blank so I don't know if the fax went through. I tested it by sending a fax to myself and it is working but I want my list back.
    powerbook 15"   Mac OS X (10.4.7)  

    MOre information:
    I get an error in the Active Fax window. It says pstopdffilter / psrocupsraster failed with error number -31000.
    A search on Google for this finds no answers for this problem printing or scanning.

  • Can I use the faxing with a B&W G3 without an internal modem

    I have a DSL modem that is connected to my computer via the ethernet. Is there a way to route my fax line to my G3? I am tired of buying cartridges for junk email! I do not have a modem installed in this computer.

    You're Welcome Daisy!
    If your FAX is a stand-alone unit, isn't there a setting to not automatically print incoming FAXes?
    Then print only the ones that you want printed?
    There are also some Third-Party FAX programs, like these at VersionTracker.
    Or online FAX services like eFax.
    ali b

  • How to send fax thru sap system

    Hi all,
    I need to send a fax thru sap system. In the given parameter I need to give email address & fax number. The result is the content I shud receive as both email & fax.
    As far as email is concerned no problem. But I am not receiving the content fax. I am getting the following error as email. Pls find below the error message.
    Your message did not reach some or all of the intended recipients.
          Subject:     000000002008
          Sent:     4/5/2007 11:47 AM
    The following recipient(s) could not be reached:
          FAX3D2B918041396976@75 on 4/6/2007 2:31 AM
                The e-mail account does not exist at the organization this message was sent to.  Check the e-mail address, or contact the recipient directly to find out the correct address.The MTS-ID of the original message is:ADR32000000006890
    < sap.corp #5.1.1 SMTP; 553 <FAX=+918041396976@75>... only FQDN names will be accepted>
    The fax number I typed is +918041396976 but the system itself is adding @75 behind it. I am not getting the fax message.
    Can anyone help me in this regard.
    Thanks in advance.
    Vijay.

    Hi Vijay,
    The fax nio. parameter can be handled thru the program. I mean remove those extra characters... and try this code below for ref (its from sap-img.com)
    The following program shows you how to send a fax from within ABAP/4. The report is delivered
    in the standard system and is used in Transaction SCOM for the function "Send test fax".
    Only the method via the call of SAPscript with DEVICE='TELEFAX', described below, ensures the
    generation of a correct transmission request, independent of the R/3 release and of the used
    fax server solution and its configuration.
    The regular printing (for example, with NEW-PAGE PRINT ON...) on an output device created in
    the spool administration of the device class 'Telefax' does generally not work!
    REPORT RSKSENDF MESSAGE-ID SK.
    Test report to send a test fax
    sends a fax to the number <TO_CNTRY>-<TO_NMBER>
    containing an automatically generated message text.
    TABLES: USR03.
    PARAMETERS: TO_CNTRY LIKE T005-LAND1 OBLIGATORY,
    TO_NMBER LIKE TSP01-RQTELENUM OBLIGATORY,
    FROM_USR(30) TYPE C DEFAULT SY-UNAME,
    TO_RECIP(30) TYPE C DEFAULT SY-UNAME.
    SAPscript content ITAB
    DATA: BEGIN OF TEST_DOC OCCURS 10.
    INCLUDE STRUCTURE TLINE.
    DATA: END OF TEST_DOC.
    SAPscript header struct
    DATA BEGIN OF HEADER.
    INCLUDE STRUCTURE THEAD.
    DATA END OF HEADER.
    INITIALIZATION.
    get county from user addres in usr03
    system->user profile->user address
    check if not empty
    SELECT SINGLE * FROM USR03 WHERE BNAME = SY-UNAME.
    IF SY-SUBRC = 0 AND USR03-LAND1 <> SPACE.
    TO_CNTRY = USR03-LAND1.
    ENDIF.
    START-OF-SELECTION.
    PERFORM FILL_UP_TEST_DOC.
    PERFORM SHOW_TEST_DOC.
    AT PF08.
    PERFORM SEND_FAX TABLES TEST_DOC USING TO_CNTRY
    TO_NMBER.
    AT SELECTION-SCREEN ON TO_NMBER.
    PERFORM CHECK_NUMBER USING TO_CNTRY TO_NMBER.
    *& Form CHECK_NUMBER
    FORM CHECK_NUMBER USING
    COUNTRY
    NUMBER.
    DATA: SERVICE LIKE TSKPA-SERVICE VALUE 'TELEFAX',
    LEN LIKE SY-FDPOS.
    FIELD-SYMBOLS <P>.
    windows GUI push the ? from mandatory input instead
    of overwriting it
    LEN = STRLEN( TO_NMBER ).
    IF LEN > 1.
    SUBTRACT 1 FROM LEN.
    ASSIGN TO_NMBER+LEN(1) TO <P>.
    IF <P> = '?'.
    <P> = SPACE.
    ENDIF.
    ENDIF.
    official check FM
    CALL FUNCTION 'TELECOMMUNICATION_NUMBER_CHECK'
    EXPORTING
    COUNTRY = COUNTRY
    NUMBER = NUMBER
    SERVICE = SERVICE.
    on old 21?/22? release you may have to handle the
    exception
    because the Function uses RAISE instead of
    MESSAGE... RAISING....
    ENDFORM. " CHECK_NUMBER
    *& Form FILL_UP_TEST_DOC
    fills test text in itab TEST_DOC *
    real life example needs to get real life data *
    FORM FILL_UP_TEST_DOC.
    DATA: DATUM(12) TYPE C,
    UZEIT(10) TYPE C.
    SAPscript initialization
    of course, you may want to set a few parameter
    (FORM,LAYOUT,....)
    CALL FUNCTION 'INIT_TEXT'
    EXPORTING
    ID = 'ST '
    LANGUAGE = SY-LANGU
    NAME = 'FOO-BAR'
    OBJECT = 'TEXT'
    IMPORTING
    HEADER = HEADER
    TABLES
    LINES = TEST_DOC
    EXCEPTIONS
    OTHERS = 1.
    IF SY-SUBRC <> 0.
    MESSAGE A400 WITH 'INIT_TEXT'.
    ENDIF.
    PERFORM ADD_EMPTY_LINE.
    WRITE: SY-DATUM TO DATUM.
    WRITE: SY-UZEIT TO UZEIT.
    PERFORM ADD_LINES USING 'This is test Telefax'(001)
    DATUM UZEIT.
    PERFORM ADD_EMPTY_LINE.
    PERFORM ADD_LINES USING 'From: &'(002) FROM_USR SPACE.
    PERFORM ADD_LINES USING 'To: &'(003) TO_RECIP SPACE.
    PERFORM ADD_LINES USING 'Fax number: & &'(004)
    TO_CNTRY TO_NMBER.
    PERFORM ADD_EMPTY_LINE.
    PERFORM ADD_LINES USING
    'This is a test fax send by Report RSKSENDF'(005)
    SPACE SPACE.
    PERFORM ADD_LINES USING 'on SAP system & '(006)
    SY-SYSID SPACE.
    PERFORM ADD_EMPTY_LINE.
    PERFORM ADD_LINES USING
    'the quick brown fox jumps over the lazy dog.'(101)
    SPACE SAPCE.
    PERFORM ADD_LINES USING
    'THE QUICK BROWN FOX JUMPS OVER THE LAZY DOG.'(102)
    SPACE SAPCE.
    PERFORM ADD_EMPTY_LINE.
    PERFORM ADD_LINES USING 'End of test'(007) SPACE
    SPACE.
    ENDFORM. " FILL_UP_TEST_DOC
    *& Form ADD_LINES
    printf a line an appends it in test_doc *
    --> cformat format.
    --> p1 param1
    --> p2 param2
    FORM ADD_LINES USING CFORMAT P1 P2.
    TEST_DOC-TDFORMAT = '/'.
    TEST_DOC-TDLINE = CFORMAT.
    IF TEST_DOC-TDLINE CA '&'.
    REPLACE '&' WITH P1 INTO TEST_DOC-TDLINE.
    IF TEST_DOC-TDLINE CA '&'.
    REPLACE '&' WITH P2 INTO TEST_DOC-TDLINE.
    ENDIF.
    ENDIF.
    APPEND TEST_DOC.
    ENDFORM. " ADD_LINES
    *& Form ADD_EMPTY_LINE
    appends an empty line to test_doc *
    FORM ADD_EMPTY_LINE.
    TEST_DOC-TDFORMAT = '/'.
    CLEAR TEST_DOC-TDLINE.
    APPEND TEST_DOC.
    ENDFORM. " ADD_EMPTY_LINE
    *& Form SHOW_TEST_DOC
    lists the test doc for aproval *
    *>>>> this is for fun only because PRINT_TEXT also
    offers a preview *
    FORM SHOW_TEST_DOC.
    FORMAT COLOR COL_BACKGROUND INTENSIFIED OFF.
    WRITE: / 'Test fax would look like this:'(020).
    ULINE.
    SKIP.
    LOOP AT TEST_DOC.
    IF TEST_DOC-TDLINE <> SPACE.
    WRITE:/ TEST_DOC-TDLINE.
    ELSE.
    SKIP.
    ENDIF.
    ENDLOOP.
    SKIP.
    ULINE.
    FORMAT COLOR COL_POSITIVE INTENSIFIED OFF.
    WRITE: 'Press PF8 to send it'(021).
    ENDFORM. " SHOW_TEST_DOC
    *& Form SEND_FAX
    send fax by calling SAPscript *
    Note: Instead of using PRINT_TEXT you may also *
    call OPEN_FORM / WRITE_FORM_LINES / CLOSE_FORM, *
    this allows you to use a similar program structure *
    as with NEW-PAGE PRINT ON / WRITE / NEW-PAGE PRINT
    OFF *
    FORM SEND_FAX
    TABLES DOC2FAX STRUCTURE TEST_DOC
    USING COUNTRY
    NUMBER.
    DATA: SID(5) TYPE N.
    DATA BEGIN OF POPT.
    INCLUDE STRUCTURE ITCPO.
    DATA END OF POPT.
    DATA BEGIN OF PRES.
    INCLUDE STRUCTURE ITCPP.
    DATA END OF PRES.
    CLEAR POPT.
    POPT-TDCOPIES = 1. " one copy
    POPT-TDDEST = " done internaly by script,
    POPT-TDPRINTER = " do not fill !!!
    POPT-TDNEWID = 'X'. " do not reuse old spool request
    POPT-TDDATASET = 'TEST'(022). " fill as you want
    POPT-TDSUFFIX1 = 'FAX'(023). " fill as you want
    POPT-TDSUFFIX2 = SY-UNAME. " fill as you want
    POPT-TDIMMED = 'X'. " send now
    POPT-TDLIFETIME = 8. " keep 8 days in spool
    POPT-TDTELENUM = NUMBER. " number without country code
    POPT-TDTELELAND = COUNTRY. " country of recipient
    POPT-TDCOVER = 'test fax'(024).
    POPT-TDCOVTITLE = 'test fax'(024).
    POPT-TDIEXIT = 'X'.
    CALL FUNCTION 'PRINT_TEXT'
    EXPORTING
    APPLICATION = 'TX'
    ARCHIVE_INDEX = ' '
    ARCHIVE_PARAMS = ' '
    DEVICE = 'TELEFAX' "<<< here we say: fax it !
    DIALOG = 'X'
    HEADER = HEADER
    OPTIONS = POPT
    IMPORTING
    RESULT = PRES
    TABLES
    LINES = DOC2FAX
    EXCEPTIONS
    OTHERS = 01.
    do not bother with exception in sample code
    CANCELED = 01
    DEVICE = 02
    FORM = 03
    OPTIONS = 04
    UNCLOSED = 05
    UNKNOWN = 06
    FORMAT = 07
    TEXTFORMAT = 08
    EXTERNAL = 09.
    IF SY-SUBRC = 0.
    arriving here means we could send:
    SID = PRES-TDSPOOLID.
    IF SID > '00000'.
    MESSAGE S433 WITH SID.
    ENDIF.
    LEAVE .
    ELSE.
    do not bother with exception in sample code
    MESSAGE A400 WITH 'PRIN_TEXT'.
    ENDIF.
    ENDFORM. " SEND_FAX

  • How can I fax using my rendezvous printer, wirelessly via Airport Extreme?

    I am trying to fax a files from my G4 PowerBook, using my printer, which is setup as a rendezvous printer, via my Airport Extreme Base Station. However, I can't get the fax program to find the printer, when it scans. It only allows me to use the Internal Modem or Bluetooth. How can I send a file to the printer and then use the printer to fax?
    Thanks. Wade

    Got it - the problem is setting up and or using the modem inside the printer. The Canon website specs for that printer does say OS X compatible, but if Canon support is telling you it won't work I imagine that part of the driver that runs the dialog box and dialer isn't implemented in the Mac version. Just guessing here.
    They cost $49 but you could get this USB modem from Apple and fax directly from your Mac without printing but that would be a shame having another modem in your printer.
    http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore?productLearnMore=MA0 34Z/A
    I guess you could ask Canon if that's the reason it won't work, and if so when they plan to update the Mac driver to use the modem. You might get an unsatisfactory answer, though!

  • Sending Faxes using internal modem and DSL

    I found that I can receive a fax, but I cannot send one. When I try and send one the internal modem tries to connect to the internet using "internet connect". It searches for a number to connect to the internet. Since I am using DSL now I don't have a phone number to dial into the internet. If I put my phone number in it calls me and gets a busy signal.
    Can someone tell me how I should be configuring the internal modem?

    From the Knowledge Base at
    http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1797.html
    Sending a fax
    You can fax files directly from your computer to any fax machine or computer that is set up to receive faxes. If your computer has a modem that is connected to a phone line, it is automatically configured to send faxes.
    Open the document you want to fax.
    Choose File > Print.
    Choose Fax PDF from the PDF pop-up menu.
    Type the fax number of the user you want to receive your fax in the To field.
    You can also choose users directly from Address Book by clicking the Address Book button to the right of the To field. Be sure you have a fax number listed for each user you choose in Address Book. For more information about using Address Book, see Address Book Help, available in the Help menu when Address Book is open.
    If necessary, type the dialing prefix required for the phone system you're using in the Dialing Prefix field. (For example, if you need to dial a 9 to access an outside line, type 9 in the Dialing Prefix field.)
    If you want to send a fax through a modem other than your computer's built-in modem, choose it from the Modem pop-up menu.
    If you want to send a cover page with your fax, click the Use Cover Page checkbox and type a message in the Message field.
    If you need to change any of the preset faxing options, choose the type of options you want to change from the Fax Cover Page pop-up menu. (To see options for the application you're using, choose the application from the pop-up menu.)
    If necessary, select options for the type you chose. (For example, you can select the number of copies you want faxed if you chose Copies & Pages in step 8.)
    Tip: If you have a combination of options that you frequently use when faxing a document, you can save it as a "preset." After choosing your options, choose Save As from the Presets pop-up menu and type a name for the set of options. If you want to use this set of options when you fax a document, choose its name from the Presets pop-up menu.
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    The fax is sent as soon as your modem is available. (For example, if you're using your modem to connect to the Internet, the fax is sent after you disconnect from your Internet service provider.)
    You may want to send your fax at a later time. For example, you may want to send it at night when telephone rates are lower. Just choose Scheduler from the Fax Cover Page pop-up menu, and enter the time. Make sure your computer is on, is not asleep, and is connected to your phone line at that time.

  • How do I send a fax from my A210 using the internal modem?

    I have an A210 laptop with Windows Vista Home Premium and Office 2007 Professional and use the wireless network card to connect to our broadband modem.
    For my business I would like to be able to send faxes through the normal telephone line direct from my laptop, rather than buying a fax machine.
    There is a Toshiba Software Modem attached to COM3, but I can't work out how to use it to send a fax.
    On older computers I have been able to set up the fax modem as a printer driver and have sent faxes directly from Word using a print-to-fax option.
    I can't find anything in the general Windows help or Word help that shows me how to do this on my laptop.
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    Gillian

    > {quote:title=GillianS wrote:}{quote}
    > Any suggestions gratefully received.
    > Gillian
    I may say that there is no need to buy a fax machine for Faxing sending purposes.As soon an you have a computer and internet connection go ahead and subscribe to Popfax.com Internet Fax Provider. Fax Provider . Low rates and a very professional Customer Care assistance.
    I use the The Zoom/Modem V.92 PC Card Plus on my Toshiba laptop - it is a 56K fax modem that plugs into the PCMCIA slot . Good performance and it has an on-board controller and Digital Signal Processor which is a nice feature. Also, has Modem on Hold so when you receive a fax or voice call, you don't lose your Internet connection. Hope this is helpful and good luck!

  • TS3276 On iMac with Mountain Lion I am now unable to send but can receive e-mails. Previously worked fine. I use an iCloud acct and Safari browser.  Internet connection is wireless via cable modem.  Any suggestion?  Thanks.

    On iMac with Mountain Lion I am now unable to send but can receive e-mails. Previously worked fine. I use an iCloud acct and Safari browser.  Internet connection is wireless via cable modem.  Any suggestion?  Thanks.

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  • Having talken the advice to use a bt email address via Yahoo, iPad telss me that the a/c may not be able t,o send or receive emails

    Having take the advice to use a BT email address via Yahoo, iPad tells me that the a/c may not be able to send or receive emails

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  • HOW TO SEND FAX THROUGH INTERNAL MODEM

    Hi,
    I am trying to use my computer to send a recieve faxs. I am connected to the internet via infar red port. And I am under the impression I can use my internal modem to send and receive faxes.
    I have hooked the phone socket to internal modem input on my Lap top and have tried many times to send and receive but it says my modem is not set up.
    Looking in prefs it is not set up, but it wants a telephone number for dial up.
    I have broadband so have no idea about a telephone number for dial up.
    Is there a way to set the modem up to receive and send faxes and still be connected to broadband internet?
    Hope you can help,
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    If you want to use the modem to send and receive faxes, then you don't want to have the Network trying to control it, you should disable the modem port in the Network prefs and use only the Ethernet port. You can use the Network prefs to troubleshoot to ensure that the modem is in working condition, but you can't have the network dial-up taking control of the modem at the same time as you want to be waiting for a fax or sending a fax. This can cause the modem to get hung, and you will get the waiting behavior that you described.
    You should just be able to receive faxes by checking the "Receive faxes on this computer" button in the Print & Fax Prefs. If you had an external modem you could see some activity lights come on as soon as you check the box as it goes into standby to answer a call mode, with an internal the only way to know it's working is to send yourself a fax.
    To send a fax, I think you might need to configure a Fax printer, if you don't seem to have one already. Click the "Setup Fax Modem..." button at the bottom of that Print & Fax Prefs. IF you launch /Applications/Utilities/Printer Setup Utility can you select from the View Menu: Show Fax List and does anything show up in the list? You should have a Fax List and fax printer in that list similar to your Printer List and whatever printer you have installed.
    To check if the modem is even working you may have to use some modem terminal utility like ZTerm that will let you type simple commands and check the modem response. For example AT should result in an OK. With the internal you can't check the activity lights to see if you are receiving data or sending data, so I'm not sure how else you can verify the internal modem is actually functioning. It might be worthwhile checking that first, or if you know you can use it for dial-up, I still use my modem as a backup for when DSL goes out (rarely).

  • Faxing using internal modem

    I just bought and installed an internal modem. I can see it in More Info/Modem information.
    My Fax List shows "internal Modem."
    But when I try to use the darned thing, it won't send. Sometimes it says "Fax held until 12:35pm" or such, or it says, "Fax cannot be sent."
    (Phone line is working)
    When I look at "Show Info" from Fax List, It says "Internal Modem," but "Host" and Driver Version are blank.
    Here what I see in Modem Information:
    Modem Model: Spring
    Firmware Version: APPLE VERSION 0007, 7/31/2000
    Country: 22 (United States, Canada, Guam, Hong Kong, India, Latin America, Philippines, Thailand)
    Driver: com.apple.driver.AppleSCCSerial (v1.2.6)
    Interface Type: Serial
    SKU Name: UCJ
    Modulation: V.90
    Hardware Version: 6.0F
    I'd love to be able to fax from my G4.
    How the heck do I set it up and send a fax?

    From my mac help topics (after hours of web searching...):
    Try this solution:
    1. system preferences>network>internal modem>ppp>ppp options>DISABLE this option:"Disconnect if idle for....minutes"
    2. system preferences>network>internal modem>modem: if the chosen option is "apple...56k modem (v.92) CHANGE it to (v.90) from the pop-up menu.
    May be you'll need to restart your mac.
    on my Mac it WORKS!
    (G4 Dual "mirror", 10.4.11, built-in apple internal modem, Internet connection with external cable modem, phone connection - digital)

  • Hp officejet 8610 fax sends out more pages than scanned - received partial output on remote end

    Hp officejet 8610 fax sends out more pages than scanned - received partial output on remote end

    Hi,
    How long is a page on the sender side?  If it is a long page like a legal page, it may end up in in 2 pages in the receiver side. Also check on the receiver end, if it is set to 'auto reduction - off' this may happen, try turning it "on".
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    The Automatic Reduction setting determines what the printer does if it receives a fax that is too large
    for the default paper size. This setting is turned on by default, so the image of the incoming fax is
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    1. From the printer control panel display, touch and slide your finger across the screen and then 
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    4. Touch Automatic Reduction to turn on or off.
    Please click the "Thumbs Up", to say thanks for helping!
    Also, please consider marking my post as “Accept as Solution" if you feel my post solved your issue.
    I work for HP

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  • Win 7 x64 - Need to repair a single driver, but can't use System Restore

    Basic Info - an HP/Compaq Elite 8200 Convewrtible Minitower with 2 extra SATA drives & a Creative SoundBlaster card installed.
    Background:  My system had begun going into Blue Screen (BS hereafter) every couple of days with a message that the BIOS was not "fully ACPI compliant."  I contaced HP and was able to obtain & install the needed BIOS upgrade.  Following this, I decided to do some housekeeping & checked for out-of-date drivers.  I installed these one at a time, as I had a previous bad experience with updating too many drivers, particularly Intel chipset drivers, at a single time.  When I finished the last update, which involved two drivers labeled IntStrA and IntStrB, if I recall correctly (I'm posting this from my PC at work, so I may have the names off by a character or so) my system began going BS after ~10 minutes or so.  Nearly every BS referenced the MicroSoft system driver wdf01000.sys.
    It is my belief that either wdf01000.sys became corrupted, or the last 2 updates were having a negative impact on the M S driver.  Unfortunately, if I try to use System Restore to roll back the suspect updates, the system will BS ~1-2 minutes after the m essage "Restore is initializing" appears.
    The only solution I can get from the HP Tech is to back up my data and then use the "Erase, Reformat & Reinstall" function from the Recovery Disks.  Unfortunately, with a system that goes B S every 10 minutes, it is impossible to perform a reliable back-up for all 3 disks, while the Recovery Disk is only willing to back up my drive F:\, not my primary OS Drive, C:\ or my other drive, G:\ (the HP Recovery partition is drive D:\).
    My questions are:
    1.  If the problem is a corrupted WDF01000.sys is it possible to obtain a reliable copy of & replace it?  (The HP tech warned about the danger of obtaining a copy of a MicroSoft sysem file from the internet - a danger of which I was fully aware - but, isn't there at least one system in HP's possession running Windows 7 x64 professional?  I should think a file supplied from HP would be sufficiently safe.  However, when I raise the possibility with the tech, there is no response.)
    2.  If the problem stems from the last 2 Intel driver updates, is there a way to get a functional OS loaded from DVD that would peremit System Restore to run?  My last system had Win 7 installed from MS media and, as I recall, once loaded, the use of System Restore was one of the repair options.  The HP Recolvery disks only offer 2 choices - back-up (which would only cover drive F:\, with <10% of my 4+ years worth of data) or "Erase, Reformat & Reinstall."  Following this course would put at risk ~90% of my data, not to mention the grief of reinstalling a great deal of software.
    3.  The HP tech tells me that, since Recovery is only willing to back up drive F:\, this is where the Recovered OS would be installed.  This would give me the independently loaded OS I sought in question 2.   However, I greatly fear that drive where recovery operated would be my primary OS drive, C:\.  If this were the case, the result would be disastrous!  I do have back-up via Carbonite, but I don't think this has been operating properly since the ACPI-related BSs began.
    So -- any suggestions?  Anything that gets me out of this problem without loss of data will be most sincerely appreciated!
    Tom Filipi

    Hello TomF,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that after running some updates your system is getting BSOD errors associated with the Windows file wdf01000.sys. Now I cannot claim to be able to get you a copy of that file. I am not sure just replacing it would resolve your issue anyways. I can do this for you I can tell you that first the HP Compaq 8200 Elite Convertible Minitower PC is a commercial product. You can do this at you may get more assistance by posting this on the commercial forums at  Business PCs - Compaq, Elite, Pro.
    Additionally, I would suggest you start your computer in Safe Mode and using an elevated command prompt run the command "SFC /SCANNOW". You can do this by right-clicking on the Command Prompt link and choosing Run as adminstator. Also, you can use chkdsk to run another repair on your files to see if they can be repaired.
    The SFC /SCANNOW command will run the System File Checker to see if it can repair any corrupted system files where the chkdsk will do the same, but for ALL the files on your computer.
    I am also providing you with resources on both below:
    Use the System File Checker tool to repair missing or corrupted system files
    Run Check Disk from a Command Line to Check for and fix Disk Errors
    I hope this helps. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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