Fax software to macmini

Hello,
With Macmini and OS X.3.9, I do not manage to send a fax.
This situation started with OS X 3.7. When I try to fax, I see arriving 2 windows at the same time :
- the first : Treatment of page 1
- the second : Error at the time of the impression
The internal modem is OK because it functions for the Minitel with ALISTEL.
Can I RE-download the software of the fax and where can I find it ?
Thank you for your orientations.
I am in the Paris area.
minireilo

Well,
Although I don't fax much, I believe there is no dedicated fax program to download or load off any of the latest OSX discs. In the past I did some faxing to help sell a house for a family member from afar, but that was with some FAXstf X software that came with OS X.2, I think.
Now, incoming fax settings are made through the Print/Fax of an OS Preference Pane. And outgoing faxes are done through the Print Dialog of virtually every OSX program that I can think of, like: Preview, AppleWorks, Photoshop, etc. It all seems pretty straightforward. I'd just double check all the pull-downs, making such you're set to Modem, rather than Bluetooth, etc. And if you are online with a dial-up connection while trying to fax, I'm pretty sure that would cause a failure.
Please let us all hear how this turns out, because I honestly haven't faxed anything via these newer methods yet, myself.
Peace to you,
C. Livingstone

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Am looking for a fax software program similar to above that I can fax a appleworks or MSW document from my desktop as was the case in Global Fax application. I am on dial-up, our area may be getting dsl soon(yeah!!) but need it to work via dial-up thru my wireless modem on my Airport Extreme basestation....

Apple pays little attention to these user-to-user forums--probably least of all to what is said here in a forum devoted to the long-retired System 7, OS8, OS9, and their equally out-to-pasture applications. You can, however, send feedback directly to Apple via this portal: https://www.apple.com/feedback/.
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Please find the link below as requested.
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Dear
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Tiger won't receive faxes. Just never picks up the phone. It's a mac mini with apple usb modem. It's set up correctly, deleted and readded fax spool, repaired permissions, went and set up the lock folder that wasn't there per Panter fax fix. Nothing. Anything to do besides try a new modem?

I`ve also no solution. Modem rings...no connect attempt follows. If I try to manually receive fax, there are some timeouts. It`s not a problem since 10.4.6, it`s a generally Tiger-problem. Sometimes you get a fax using other Software, sometimes not (modem is used-message). Here`s a typical try to receive a fax:
efax v 0.9a-001114 Copyright 1999 Ed Casas. Compiled Jan 30 2006 10:49:12
efax: Fri May 26 10:09:56 2006 Warning: local ID (030-26078278) has non-standard characters
efax: 09:56 argv[0]=efax
efax: 09:56 argv[1]=-v
efax: 09:56 argv[2]=
efax: 09:56 argv[3]=-v
efax: 09:56 argv[4]=chewmainrxtf
efax: 09:56 argv[5]=-d/dev/tty.modem
efax: 09:56 argv[6]=-iZ
efax: 09:56 argv[7]=-i&FE0&D2S7=120
efax: 09:56 argv[8]=-i&C0
efax: 09:56 argv[9]=-iM1L0
efax: 09:56 argv[10]=-o1
efax: 09:56 argv[11]=-l
efax: 09:56 argv[12]=030-26078278
efax: 09:56 argv[13]=-kZ
efax: 09:56 argv[14]=-g
efax: 09:56 argv[15]=
efax: 09:56 argv[16]=-e
efax: 09:56 argv[17]=
efax: 09:56 argv[18]=-jS0=1
efax: 09:56 argv[19]=-w
efax: 09:56 argv[20]=-s
efax: 09:56 argv[21]=-r
efax: 09:56 argv[22]=%m%d%H%M%S
efax: 10:05 opened /dev/tty.modem
efax: 10:06 command "Q0V1"
efax: 10:06 waiting 2.0 s
efax: 10:06 .064 [ATQ0V1<CR><CR><LF>]
efax: 10:06 .064 [OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "Z"
efax: 10:06 waiting 5.0 s
efax: 10:06 .166 [ATZ<CR><CR><LF>]
efax: 10:06 .166 [OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "&FE0&D2S7=120"
efax: 10:06 waiting 5.0 s
efax: 10:06 .269 [AT&FE0&D2S7=120<CR><CR><LF>]
efax: 10:06 .269 [OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "&C0"
efax: 10:06 waiting 5.0 s
efax: 10:06 .371 [<CR><LF>OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "M1L0"
efax: 10:06 waiting 5.0 s
efax: 10:06 .474 [<CR><LF>OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "E0"
efax: 10:06 waiting 5.0 s
efax: 10:06 .577 [<CR><LF>OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "I3"
efax: 10:06 waiting 5.0 s
efax: 10:06 .679 [<CR><LF>2.6.3<CR><LF>]
efax: 10:06 .679 [OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "+FCLASS=1"
efax: 10:06 waiting 5.0 s
efax: 10:06 .782 [<CR><LF>OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 using 2.6.3 in class 1
efax: 10:06 command "+FRM=?"
efax: 10:06 waiting 5.0 s
efax: 10:06 .884 [<CR><LF>3,24,48,72,73,74,96,97,98,121,122,145,146<CR><LF>]
efax: 10:06 .884 [<CR><LF>OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:06 command "+FAR=1"
efax: 10:06 waiting 5.0 s
efax: 10:06 .987 [<CR><LF>OK<CR><LF>]
efax: 10:06 response "OK"
efax: 10:07 command "S0=1"
efax: 10:07 waiting 5.0 s
efax: 10:07 .089 [<CR><LF>OK<CR><LF>]
efax: 10:07 response "OK"
efax: 10:07 waiting for activity
efax: Fri May 26 10:24:46 2006 activity detected
efax: 24:46 waiting 120.0 s
efax: 24:46 .658 [<CR><LF>RING<CR><LF>]
efax: 24:46 waiting 120.0 s
efax: 24:52 .983 [<CR><LF>RING<CR><LF>]
efax: 24:53 waiting 120.0 s
efax: 24:56 .431 [<CR><LF>CONNECT<CR><LF>]
efax: 24:56 response "CONNECT"
efax: 24:56 fax call answered
efax: 24:56 sent 23 bytes:
efax: 24:56 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
efax: 24:56 04 04 04 04 04 04 04
efax: 24:56 sent CSI - answering ID
efax: 24:56 waiting 13.6 s
efax: 24:57 .463 [<CR><LF>CONNECT<CR><LF>]
efax: 24:57 response "CONNECT"
efax: 24:57 sent 6 bytes: ff c8 01 00 76 1e
efax: 24:57 sent DIS - answering capabilities
efax: 24:57 waiting 13.6 s
efax: 24:58 .543 [<CR><LF>OK<CR><LF>]
efax: 24:58 response "OK"
efax: 24:58 command "+FRH=3"
efax: 24:58 waiting 3.0 s
efax: 25:01 waiting 2.0 s
efax: 25:03 Warning: timed out after waiting
efax: 25:03 command "+FTH=3"
efax: 25:03 waiting 3.1 s
efax: 25:03 .955 [<CR><LF>CONNECT<CR><LF>]
efax: 25:03 response "CONNECT"
efax: 25:03 sent 23 bytes:
efax: 25:03 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
efax: 25:03 04 04 04 04 04 04 04
efax: 25:03 sent CSI - answering ID
efax: 25:03 waiting 13.6 s
efax: 25:04 .987 [<CR><LF>CONNECT<CR><LF>]
efax: 25:04 response "CONNECT"
efax: 25:04 sent 6 bytes: ff c8 01 00 76 1e
efax: 25:04 sent DIS - answering capabilities
efax: 25:04 waiting 13.6 s
efax: 25:06 .069 [<CR><LF>OK<CR><LF>]
efax: 25:06 response "OK"
efax: 25:06 command "+FRH=3"
efax: 25:06 waiting 3.0 s
efax: 25:09 waiting 2.0 s
efax: 25:11 Warning: timed out after waiting
efax: 25:11 command "+FTH=3"
efax: 25:11 waiting 3.1 s
efax: 25:11 .481 [<CR><LF>CONNECT<CR><LF>]
efax: 25:11 response "CONNECT"
efax: 25:11 sent 23 bytes:
efax: 25:11 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
efax: 25:11 04 04 04 04 04 04 04
efax: 25:11 sent CSI - answering ID
efax: 25:11 waiting 13.6 s
efax: 25:12 .514 [<CR><LF>CONNECT<CR><LF>]
efax: 25:12 response "CONNECT"
efax: 25:12 sent 6 bytes: ff c8 01 00 76 1e
efax: 25:12 sent DIS - answering capabilities
efax: 25:12 waiting 13.6 s
efax: 25:13 .593 [<CR><LF>OK<CR><LF>]
efax: 25:13 response "OK"
efax: 25:13 command "+FRH=3"
efax: 25:13 waiting 3.0 s
efax: 25:16 waiting 2.0 s
efax: 25:18 Warning: timed out after waiting
efax: 25:18 command "+FTH=3"
efax: 25:18 waiting 3.1 s
efax: 25:19 .005 [<CR><LF>CONNECT<CR><LF>]
efax: 25:19 response "CONNECT"
efax: 25:19 sent 23 bytes:
efax: 25:19 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
efax: 25:19 04 04 04 04 04 04 04
efax: 25:19 sent CSI - answering ID
efax: 25:19 waiting 13.6 s
efax: 25:20 .037 [<CR><LF>CONNECT<CR><LF>]
efax: 25:20 response "CONNECT"
efax: 25:20 sent 6 bytes: ff c8 01 00 76 1e
efax: 25:20 sent DIS - answering capabilities
efax: 25:20 waiting 13.6 s
efax: 25:21 .118 [<CR><LF>OK<CR><LF>]
efax: 25:21 response "OK"
efax: 25:21 command "+FRH=3"
efax: 25:21 waiting 3.0 s
efax: 25:24 waiting 2.0 s
efax: 25:26 Warning: timed out after waiting
efax: 25:26 command "+FTH=3"
efax: 25:26 waiting 3.1 s
efax: 25:26 .530 [<CR><LF>CONNECT<CR><LF>]
efax: 25:26 response "CONNECT"
efax: 25:26 sent 23 bytes:
efax: 25:26 ff c0 02 1c ec 4c 1c ec 0c 6c 4c b4 0c cc 0c 04
efax: 25:26 04 04 04 04 04 04 04
efax: 25:26 sent CSI - answering ID
efax: 25:26 waiting 13.6 s
efax: 25:27 .562 [<CR><LF>CONNECT<CR><LF>]
efax: 25:27 response "CONNECT"
efax: 25:27 sent 6 bytes: ff c8 01 00 76 1e
efax: 25:27 sent DIS - answering capabilities
efax: 25:27 waiting 13.6 s
efax: 25:28 .641 [<CR><LF>OK<CR><LF>]
efax: 25:28 response "OK"
efax: 25:28 command "+FRH=3"
efax: 25:28 waiting 3.0 s
efax: 25:31 waiting 2.0 s
efax: 25:35 Warning: timed out after waiting
efax: 25:35 Error: no command/response from remote
efax: 25:35 command "+FTH=3"
efax: 25:35 waiting 3.1 s
efax: 25:35 .512 [<CR><LF>CONNECT<CR><LF>]
efax: 25:35 response "CONNECT"
efax: 25:35 sent 3 bytes: ff c8 5f
efax: 25:35 sent DCN - disconnect
efax: 25:35 waiting 13.6 s
efax: 25:36 .797 [<CR><LF>OK<CR><LF>]
efax: 25:36 response "OK"
efax: 25:36 command "H"
efax: 25:36 waiting 5.0 s
efax: 25:37 .609 [<CR><LF>OK<CR><LF>]
efax: 25:37 response "OK"
efax: 25:37 command "Q0V1"
efax: 25:37 waiting 2.0 s
efax: 25:37 .723 [<CR><LF>OK<CR><LF>]
efax: 25:37 response "OK"
efax: 25:37 command "Z"
efax: 25:37 waiting 5.0 s
efax: 25:37 .826 [<CR><LF>OK<CR><LF>]
efax: 25:37 response "OK"
efax: 25:38 done, returning 3 (invalid modem response)
Could anyone reconstruct useful hints out of this protocol?

Fax Software?

Can anyone recommend a program that will allow me to receive fax on my Macbook?
I am connected to the internet wirelessly (Don't know if that matters.)
Appreciate it thanks!

One more thing: Can I use my blue tooth connection (T mobile) w. my Blackberry Pearl in some way to send fax w, my macbook.
I am also trying to use a bluetooth connection (to Nokia N95)to send a fax from my macbook.
Thanks to http://thenokiablog.com/2007/08/21/how-to-tether-your-nokia-to-a-mac-to-access-t he-net-via-bluetooth/ I have managed to connect to the internet through the N95.
Then from System Preferences I select 'Print and fax'
and then click "+" to add another to the list, and click on the fax tab and select 'Bluetooth' and it is added to the printer list.
Then in MSWord, I click on Print, and bluetooth shows up on the list of printers.
I select it and enter the fax number and click fax.
My phone bleeps and asks me to accept connection from the macbook. I accept, but the connection lasts for less than a second, and in the 'bluetooth' fax window (which appears in the dock), it says the fax is on 'hold', and if you try to resume, it just says it is preparing the document, and nothing else happens.
Anyone have a clue how to resolve this?

Do I need to buy Fax machine or some Fax software?

I have a MacBook Pro with OS X 10.6 installed. Our home phone(local phone service) removed and only DSL line with Qwest. Two iPhones with AT&T service. And have a printer of Epson Artisan 700 (Fax function is not included).
Do you have some recommendation what would be good choice for fax receiving & sending?
Thanks in advance for help!

Blue Sky,
There is a post located at http://discussions.apple.com/message.jspa?messageID=12003256 that should help you out. There does seem to be an app for the iPhone called finarxfax that is available for download that you can use to send a fax. Otherwise there are quite a few online services that will send a fax for you, like eFax.com. Let me know how it goes for you.
Joe
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Problem on sending fax with Apple USB modem

Hello everyone,
I use my macmini to manage faxes to help my father's business, as fax is one of the most important mean of communication to our clients. While I can only receive fax from outside to my mac, but I cannot send fax from my mac through "Send PDF" option, it just stop working, and "Waiting for modem to become available" without using my telephone-line. It is weird when I plug it into my macbook that it works.
Look forward to your advice. Thank you,
Victor Tang
Message was edited by: victan7300

I am having problems sending and receiving faxes, too, and have been working with AppleCare level 2. They are off for a couple of days, and the solution is nowhere in sight. They did capture information from my system as I tried to fax, and sent it to engineering. They have determined that I am not getting a dial tone.
When I connect my phone to the jack, I do get a dial tone and can talk on the phone (which I do frequently). I have been provided with two additional new Apple USB modems to try to see if that would fix the problem. It did not make any difference which of the three modems I use, I cannot send or receive faxes. Yesterday, I booted up my old iMac (OS X 10.4.11 with a collapsing hard drive, but an internal modem). I attached this computer to the same phone jack and was able to freely send faxes - every single try.
I downloaded and set up the application PageSender just to see if it was the fax software (I have been trying to just use what came with my MacBook Pro). Using the Apple USB external modem (as I have had to do with this computer and operating system), I could not send any faxes - could not get a dial tone, according to PageSender.
I, therefore, believe that the problem is with the external modem and/or the extensions that operate the external modem.
I did try what you have suggested above - the substitution of the IOSerialFamily.kext:
I partitioned my harddrive into two partitions HD and HD_2. I loaded OS X 10.5.5 (from my CD) onto the second partition. I then copied the IOSerialFamily.kext on my thumb drive (from OS X 10.5.5 the version was 92). Then I upgraded to 10.5.6, and copied the ioSerialFamily.kext on my thumb drive - this time with 10.5.6 the version was 93. I went back to my first partition where I have 10.5.7 (version 94) and tried to transfer version 93 IOSerialFamily.kext to the extensions. As soon as I tried to mount the Apple USB modem I received the following message:
"System extension cannot be used
The system extension”/system/Library/Estensions/IOSerialFamily.kext/contents/PlugIns/Motor olaSM56KUSB.kext was installed improperly and cannot be used. Please try reinstalling it or contact the product’s vendor for an update."
At that point I tried to exchange the version 93 with the one that I removed - version 94, but I continued to get the same message. I decided to reinstall 10.5.7 again hoping that this would solve the message problem. No such luck! I did now have version 94, but the same error message. At this point, I tried a permissions repair. This solved the error problem... but I was still not able to send or receive faxes, because the fax programs could detect not dial tone.
Because I have never sent or received faxes with this computer - only my iBook (10.4.11), I decided to go back to the second partition on my computer and see if I could send a fax from the macBook Pro with 10.5.6. The results are sporadic. I had to try several times, and occasionally I would get a dial tone and could send the fax, but more often, I could not. There was no difference in any of the 2 modems I tried (by now I had returned 1 to the Apple Store), or whether I used the front USB port or the rear USB port. The sending of a fax with MacBook Pro and 10.5.6 was not consistent or reliable and I could only occasionally get a dial tone... with 10.5.7 I can never get a dial tone.
According to my AppleCare representative the engineers are "on this". But I see that the original post was in November, which was prior to 10.5.7; I purchased my MacBook Pro with 10.5.5 in December, so imagine that this problem has been around through several upgrades of 10.5.
This is unbelievably frustrating! Has anyone been able to easily send and receive faxes with 10.5.5?
Chris (hopefully you are still around), did you get any error messages when you exchanged your 10.5.6 IOSerialFamily.kext for the 10.5.7 IOSerialFamily.kext - especially when you mounted- or tried to attach the external modem? If so, how did you handle that?
Sorry that this has been such a long post. I have tried to provide as much information as I could in the hopes of finding a solution. Any ideas???
THANKS!

Why can't I receive a fax on my MacBook Pro?

I have just purchased an Apple USB modem to be able to use the fax software that came with my new MacBook Pro.
I sent a fax to Japan - no problem - it went fine and was received.
However, I was not able to receive the reply. The incoming fax was not recognized by the MBP. I set the number of rings at 2 for the fax to be automatically picked up by my computer, but the phone kept ringing and the computer never got the fax. I checked all the settings and they are all OK. The menu bar pull down for fax never even showed me "Answer Now" to let me manually get the fax. All it shows it Status : Idle... in grey - not clickable.
I quickly turned on the G4 and asked Japan to resend the fax. I got it fine.
I've read a few other entries here - seems like the fax software with OS X is not very good.
Does any one have any suggestions for what I can do? (My G4 is dying and I don't want to rely on it for faxing.)
OR could it be my new modem? But it worked fine for sending...
Message was edited by: Host

I don't have Leopard but I've seen Leopard's Sys Prefs Print& fax and it's kinda sorta similar to Tiger's. So I'm going from memory here, okay? In Sys Prefs' Print&Fax, you should see a list of printers and fax modems on the left hand side. If you single-click on the Apple USB modem that should be on that list and authenticate, it should "ungray" a "Receive Options" button. Then click on it. A new window opens. Is the "receive faxes on this computer" checkbox checked?
Or are you still running Tiger on your MBP? Then in Sys Prefs' print&fax, faxing panel, is the "receive faxes on this computer" checkbox checked?

Cannot receive faxes after upgrading to 10.5.8

Since upgrading, I cannot receive faxes on either powerbook. Sending works fine.

I too am having this problem under 10.5.8
Apple would appear to not know about it because they will only provide help under a warranty, Applecare or on an incident subscription basis.
Forget the Apple help documentaion. It just suggests that you reinstall the System software. That doe not help. Been there, done that. Further documentation suggests contacting Smith Micro, the purveyors of Fax Stf. They had me look in the Applications folder to see if FaxStf was lurking there. It is not. SM say the last time that they supplied Fax software was as part of Jaguar.
You can purchase Stf from Smith Micro for $49.00 $20.00 if you have a registered earlier version. That would have the benefit of tech support and full fax controlling options. smithmicro.com

Fax software to macmini

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