Fax Transmit Error

Hi Expert,
I have a problem when sending a fax to PSTN. This is a logical connection.
Fax-PSTN-NECPABX-VG-SatelitLink-CallManager-ATA-Analog Fax Machine
but if i try using this one
Fax-NECPABX-VG-Callmanager-ATA-Analog Fax Machine
it's working
We using g729 codec
Can somebody give me a advice to resolve this.
Best Regards
Andri

The first connection has both a satellite link and a PSTN connection - either of which could be the source of the problem.
Try to rule out each of these in turn, then concentrate on whichever seems to have the problem.
Regards
Aaron
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%AMDP2_FE-5-LATECOLL: FastEthernet0/0 transmit error

Hi, one of our customers using c2610xm is having %AMDP2_FE-5-LATECOLL: FastEthernet0/0 transmit error' frequently and after sometime router gets hung and user unable to ping fastethernet 0/0. Once router is power cycled user can again use the network. Here below is the sh int output. Just would like to know if this is due c2610xm fasteithernet hardware problem or otherwise as customer has thorougly checked their lan and confirmed all ok. Concered about number of interface resets as well
Thanks Bandula
router#sh int fastEthernet 0/0
FastEthernet0/0 is up, line protocol is up
Hardware is AmdFE, address is 000f.9008.a260 (bia 000f.9008.a260)
Description: --- Customer LAN
Internet address is 192.168.16.1/24
MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Half-duplex, 100Mb/s, 100BaseTX/FX
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:00, output 00:00:00, output hang never
Last clearing of "show interface" counters 01:31:18
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 2000 bits/sec, 5 packets/sec
5 minute output rate 57000 bits/sec, 9 packets/sec
47150 packets input, 11187528 bytes
Received 4424 broadcasts, 0 runts, 0 giants, 0 throttles
1 input errors, 0 CRC, 0 frame, 0 overrun, 1 ignored
0 watchdog
0 input packets with dribble condition detected
49567 packets output, 30650716 bytes, 0 underruns
0 output errors, 8 collisions, 15 interface resets
0 babbles, 15 late collision, 11 deferred
0 lost carrier, 0 no carrier
0 output buffer failures, 0 output buffers swapped out
router#

Hi Ankur
Seems to be ok after config change. Shall continue to monitor. Many thank for your excellant advise
Regards Bandula
pcmb127#sh int fastEthernet 0/0
FastEthernet0/0 is up, line protocol is up
Hardware is AmdFE, address is 000f.9008.a260 (bia 000f.9008.a260)
Description: --- Customer LAN
Internet address is 192.168.16.1/24
MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full-duplex, 100Mb/s, 100BaseTX/FX
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:09, output 00:00:00, output hang never
Last clearing of "show interface" counters 00:35:06
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 11000 bits/sec, 10 packets/sec
5 minute output rate 128000 bits/sec, 15 packets/sec
16590 packets input, 1931773 bytes
Received 1666 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog
0 input packets with dribble condition detected
20386 packets output, 20086403 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier
0 output buffer failures, 0 output buffers swapped out
pcmb127#

Digital fax unknown error occured

PC keep promting message "digital fax unknown error occured" when running digital fax on pc.
Have run fax test, all pass.
Please advice what shall I do. thanks.
HP officejet 6500A plus E710n

This is probably due to a connection error.
I fixed this by navigating this route:
Control Centre > Network and Internet > Internet Options > Connections Tab > LAN Settings > Untick proxy server box (if ticked).
Hope this solved your problem!

Transmit error in 2621 router

Dear All,
I got the following errors from my cisco 2621 router - the network connection between our ISP and our router suddenly unstable and have packet lost. But after router reload, the problem will be resolved.
This error message does not show up from time to time but today it happen again. Last time this problem happened, i had checked with ISP engineer to make sure "Duplex & Speed" are the same between our router and their network switch.
From Cisco website, the problem explanation is "Possible causes are usually incorrect cabling or a non-compliant number of hubs in the network. Bad network interface cards (NICs) can also cause late collisions". I personally don't think this is the problem, so any other reason ? E.g. IOS version not stable ?
router>sh ver
Cisco Internetwork Operating System Software
IOS (tm) C2600 Software (C2600-I-M), Version 12.0(3)T3, RELEASE SOFTWARE (fc1)
Copyright (c) 1986-1999 by cisco Systems, Inc.
Compiled Thu 15-Apr-99 15:41 by kpma
Image text-base: 0x80008088, data-base: 0x80693A88
ROM: System Bootstrap, Version 11.3(2)XA4, RELEASE SOFTWARE (fc1)
hkcyberu uptime is 6 hours, 9 minutes
System restarted by reload at 10:23:34 HKT Fri Apr 29 2005
System image file is "flash:c2600-i-mz.120-3.T3"
cisco 2621 (MPC860) processor (revision 0x102) with 24576K/8192K bytes of memory.
Processor board ID JAD04420INF (3795023180)
M860 processor: part number 0, mask 49
Bridging software.
X.25 software, Version 3.0.0.
2 FastEthernet/IEEE 802.3 interface(s)
32K bytes of non-volatile configuration memory.
8192K bytes of processor board System flash (Read/Write)
Configuration register is 0x2102
Error message:
"%AMDP2_FE-5-LATECOLL: FastEthernet0/1 transmit error" & "%AMDP2_FE-3-UNDERFLO: FastEthernet0/1 transmit error
Alex Leung

Hello Alex,
just to make sure: when you say that you have checked speed and duplex settings on both sides, does that mean that both sides are set to fixed full duplex and speed settings (no autonegotiate) ?
As for the UNDERFLO error message, this is what CCO says:
Error Message
%AMDP2_FE-3-UNDERFLO: AMDP2/FE([dec]/[dec]), Transmit underflow
Explanation While transmitting a frame, the controller chip's local buffer received insufficient data because data could not be transferred to the chip fast enough to keep pace with its output rate. Normally, such a problem is temporary, depending on transient peak loads within the system.
Recommended Action The system should recover. No action is required.
Regards,
GP

Pixma 330 fax output error check paper size

I received a fax on my Pixma 330. The document came through fine, but now I have "fax output error, check paper size and press OK". The paper size is correct, and when I press OK, it prints out the original document again, then gives me the same error message. If I turn off the machine, when I turn it back on, it again prints the document, then gives me the error message. The machine will not let me do anything except press OK. How can I get this to go away? Thanks.

Hi JWK,
Please make sure that the paper is loaded correctly and the settings are correct. To do this, please follow these steps:
1. Flatten the four corners of the paper before loading it.
Note
Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
If paper is curled, hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat. See Paper is curled..
To avoid curling, handle paper as follows.
- When you do not print, remove unused paper from the Rear Tray, put them back into the package, and keep it on a level surface.
- Take out only the necessary number of sheets from the package, just before printing.
2. Load the paper.
(1) Open the Paper Support, raise it, then tip it back.
(2) Open the Paper Output Tray gently, and open the Output Tray Extension.
(3) Slide the Paper Guides (A) to open them, and load the paper in the center of the Rear Tray WITH THE PRINT SIDE FACING YOU
Important
Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.
(4) Slide the Paper Guides (A) to align them with both sides of the paper stack.
Do not slide the Paper Guides too hard. The paper may not be fed properly.
Note:
Do not load sheets of paper higher than the Load Limit Mark(D).
After loading paper
When using the machine to copy or print without a computer, select the size and type of the loaded paper in Page size and Media type of the settings screen in each mode.
If you continue to have difficulties, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Fax sending error, line busy?

Hy all!
I have some problem with the fax sending from the PC. I setted up the fax recieving and it work perfectly without any problem, but when I try to send a fax to someone through the "Windows fax and scan" it writes, the line is busy, trying
again. But nothing happens.
I tried many things, for ex.:
type the region code differently at the recipient infos tab.
update the fax modem driver.
The strange is that the recieving is work perfectly, but the sending is not, and I cannot see any error or something in the event viewer and in the "windows scan and fax" program. Just that: "line busy, trying again"
If anyone could help me I really appreciate. Many thanks in advance.
PS.: Type of the Fax modem: http://www.startech.com/Networking-IO/IR-BT-TC/External-V92-56K-USB-Fax-Modem-Dial-up-Data-Modem~USB56KEM3

Hi,
from tools -fax settings, select the correct fax device. Make sure 'allow this device to send faxes is checked'.
create a 'fax account' to be able to send faxes.
When creating the fax, make sure the faxnumber is formatted correctly.
Check if can get the faxmodem to dial as a modem (network and sharing center, connect to a network,...) if not, make sure the driver is up to date and is configured properly for your environment.
http://windows.microsoft.com/en-us/windows/set-computer-send-receive-faxes#1TC=windows-7
MCP/MCSA/MCTS/MCITP

Windows fax & scan error

I can't seem to find a solution to my problem.
Just recently I am unable to send a fax. The recipient has 2 numbers and both do not go through.
When I try to send the fax; new fax>to,subject,message body(Cut & Paste)>send>dial tone>hand shake>sending page> X(stopped) "Fax can't be sent because of an unexpected error....") "Fatal error" shows in details.
I have sent over 30 faxes to these numbers using my current system; Windows 7 (x64), internal fax modem, AT&T U-verse
I have sent a test fax (just the word "Test" in the body) to an HP fax number an received a reply. No problems. I also went through 'Device Manager' to try to update the driver. [Everything is working properly and I have the latest driver installed]
according to DM
Please reply with any solutions! Thank You!

Hi,
On current situation, please remove the old fax account and re-add a new fax account in Windows Fax and Scan, then check if this issue sill exist. For more details, please refer to following similar thread and artilces.
RPC Server not Available error when using Windows Fax & Scan
under Windows
The local fax account is inaccessible after you rename a Windows Vista-based computer
Cannot send fax from Windows Vista/Windows 7 PC with “RPC Server not Available” error message
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
make sure that you completely understand the risk before retrieving any suggestions from the above link.
If any update, please feel free to let me know.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Troubleshooting Fax Server Error Code: 0xC0000005

Hello,
On windows 2012 R2, the fax service stops with : Error Code: 0xC0000005 (Is working with same setting on windows sever 2003).
Thank you in advance for your help,
Cédric

Hi Cedric,
Please run sfc /scannow command to scan all protected system files. Any find?
Meanwhile, please refer to following article and thread, then check if can help you.
Unable
to receive Faxes on Windows Server 2012 r2
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft
does not guarantee the accuracy of this information.
If this issue still exists, please let me know complete error message that you can get. Meanwhile, please check
Event Viewer and check if find more details.
Hope this helps.
Best regards,
Justin Gu

I have an error message on my 3180 fax cartridge error

I have an error message....cartridge error
I can not clear it or receive faxes, what do I do.

Hi ddgmaster,
I found two solutions at this website:
http://www.fixya.com/support/t10388682-relatively_new
Can't guarantee them, but a least it's a direction to go in.
aricari
I work on behalf of HP.
If you like, click the KUDOS THUMBS UP on the left to say “Thanks!”
If this solution solves your problem, click “Accept as Solution” to help other people find this answer.

Fax Modem Error

I recently upgraded to 10.7.5 and am now getting a error message when I try to use my fax. I had no problem prior to upgrading sending and receiving faxes.
This is the error message I get: You cannot use an Apple USB Modem with this computer.
When I look in the Fax window it says: Waiting for Modem to become available. And, Modem disconnected or off line.
How do I send faxes with this new upgrade?
Thanks.

grwjr,
Well, it appears you have installed the HP software OK, but you are following the wrong procedure to send a fax.
As sig said, make sure you have a phone line connected to the HP all-in-one. Then, follow these steps to fax a document:
-Open the document on on your computer.
-Select File->Print
-From the drop-down menu at the top, next to "Printer" select the fax printer.
-Click the Print button.
That's it. To use your HP all-in-one's fax function, you do not use any of your Mac's built-in fax capability. So, don't bother with any of the built-in fax commands.

Fax reciepent error

Hi Guys,
Trying to send faxes and getting this error message "The message from the node could not be delivered to recipient FAX=+1FAX NUMBER@DOMAIN as the recipient is unknown."
I have no problem in sending emails to internal and external email ids but have problem only with Fax.
Any help or suggetions would be greately appriciated.
Regards
Mins

As said before you need a Fax Server in order to send and recieve faxes (as you need an SMTP server for the mails)...
Theres lots of good options in the market but the one i have used the most and wouldn't be affraid to recommend is Rightfax.
Hope that helps
Regards
Juan

Java.io,IOException: Failed to transmit error in whatsapp.....HELP!!

I get java.io,IOException: Failed to transmit when I input my phone number into Whatsapp. I need help to get past it because I have made sure my data has stayed on while trying to connect and it still has not worked and I keep getting this message.
Could someone please help me!!

could you provide details stack trace...
Leslie Love

Fax protocol error

I try to send several fax documents to different numbers. i have connection, then "sending" message. It stops at the end with message "hold until xxx". Any solution ?

For the longest time I used FAXstf in OS9 and all was more than beautiful. Then they sold to SmithMicro, it went to pot. So I was very happy to see Apple include FAX capability in the OS. If only it worked. It seems to be one of those peripheral applications that they include for looks not function. I have had a couple of successful FAXes go through, from the other room. But when I need it to really work it seems to just does its own thing. I set it to pick up on two rings and the phone is still ringing 6 later, but the menu bar is saying "answering . . . ". I activate it manually and it still takes longer than the sending machine will allow for a wait to pick up. I'm not real sure where the problems may lie, because I also use PageSender (Great App) that use to work flawlessly until the later OS's. So I'm beginning to think that Apple has changed something in the way the modem operates that makes it hard for this kind of software to do its job. When it works, It works great. But . . .
So I agree that it is an Apple thing that there are problems in this area. And what with them abandoning old technologies, I don't see much, if any support, or further development on this. After all, the new laptops don't come with modems anymore.
If FAXing is important, you might look into PageSender. It has many nice features that the Apple software doesn't. Like access to other address books other than Apples, FAX to eMail, and more.

Fax not detected,Comm error, fax run test is all PASS,

Hi Good Day! Im Using a HP color Laserjet Pro MFP M177fw. The Problem is sending fax messages. I do all the updates you need to installed. but the problem with my hp fax machine is still there specially i still receive a fax not detected issue,comm.error, but when i run the fax test run..the result is all PASS. especially the active tel.line,correcrt port on fax machine,tel line current test,dial tone..all the question and are PASS. The firmware is updated like..20140914. Please help me for this kind of problem. Thank You!

Hi @ali_al , I can help you with the fax not being able to send faxes.
Check these settings on the printer:
Confirm the fax number:
Go to setup, fax setup, advanced setup, confirm fax #.
Turn off error correction:
Go to setup, service, fax service, error correction and turn if off.
Set the fax speed to medium:
Go to setup, fax setup, advanced setup, fax speed and select medium.
Turn off the private receive:
Go to setup, fax setup, advanced setup, private receive. Turn it off.
Test the fax.
I have provided a document with some steps to try to see if that will resolve the issue.
Cannot Send or Receive Faxes.
Please provide the following information so I can assist you better.
What type of connection do you have? (Analogue, DSL, Cable Modem)
Are you using the 2 wire phone cable?
Do you have distinctive ring set up on the line?
Is there any voice mail set up?
Do you have a answering machine? (Where is it connected to?)
Where is the fax cable connected to? (modem, wall jack)
Is there a phone also connected the printer?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laserjet M1536dnf fax error report - result-Line Surge(2)

We use HP LaserJet MFP as stand alone fax machines. Earlier this week, the one that had been in service for 6 years would not receive nor send a fax. All other functions worked well. The replacement the M1536dnf, will send and receive faxes but after a few attempts. The two errors that have been coming up are Line Surge(2) and Comm Error 232. When I dial our fax number with my phone I can hear static on the line at times.
After replacing all the patch cables that are connected to this line (fax and postage machine are on this line), nothing has changed.
I am thinking the telco has made changes which is now giving us these errors.
Any other ideas what to check for or what the Line Surge error may mean?

Hi @benamen,
Welcome to the HP Forums!
I see that your Laserjet M1536dnf will not send and receive faxes. I am sorry to hear this, but I am happy to help!
I would recommend to go through these guides, to verify everything is connected properly:
Cannot Send or Receive Faxes.
Troubleshooting Fax Issues.
According to this guide, Interpreting Error Codes in Fax Communication Error or Fax History Reports.
Error Code: 232, 233, 234, 235 ECM, 236 ECM, 237
Definitions
A communication failure occurred between the two machines.
The user at the remote machine might have pressed the Stop key.
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Do not use call waiting on a line with a fax machine.
The power at the remote machine was interrupted, or deliberately turned off causing the fax session to be interrupted.
Solutions
If the error persists, and error correction is in use for the fax session, disable ECM. Fax quality might be degraded.
Set the host machine to receive at a slower transmission speed.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power brownouts and other power-related problems.
After reading this information, and verifying the connection is setup properly, I would definitely consider contacting your phone provider.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Fax Transmit Error

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