Faxing adobe pdf forms using actions in CRM service process

Hi experts,
Does anybody has experience in sending adobe PDF forms as a fax using actions in CRM service processes? Currently I use this by implementing a PPF BAdI, but what else configuration, software and hardware requirements I need to make faxing work in CRM?
Is it possible to use 3rd party software to send the fax for example winfax and transfer the fax number to this?
Regards:
Gabor

Dear Dezso,
As far as I remember, we already know each other
Our company have been using winfax in the past for sending fax messages. Now that they will use SAP-CRM shall they buy a new fax server? I have looked after Topcall, it might be useful with RFC?
In CRM service order, I use the EXEC_METHODCALL_PPF BAdI implementation to collect the data from the service order, and then use the standard function modules to "print" or "fax" the PDF document (call function FM_NAME).
At this function module, which structure do I neet to enter the recipient's fax number (I read somewhere that I have to use DEVICE='TELEFAX' in the output_options - is it true?) ?
Or should I communicate from the BAdI with Business Communication Services (create recipient and similar methods)?
Is there any way to send the fax from the local machine where the user uses the SAP GUI?
Thank you very much in advance for your help and support!
Gabor

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