Faxing from MS Word using OS 10.7.5

I just updated to MacOS 10.7.5 and I can no longer fax from within a Word document. Printing works fine. I have an Officejet Pro 8600 Plus. I updated all of the software to the latest available on the HP site. I print and fax wirelessly from a white Macbook.
When I go to File --> Print and change it to the fax function, I get an error message that says "Software is available from Apple Would you like to install it?" When I click ok, it pauses for a bit and then says "finding software." It then comes back saying "No other information is available about the problem." Then it stops.
What do I need to do in order to be able to fax from within my Word document? In OS 10.6.8 it worked just fine (then I had to mess it up by upgradng the software). I am sure there is a way to fix this and hopefully someone out there knows what it is.
Thanks so much.

Hi mrcnidaria,
Welcome to the HP Forums!
I understand that you cannot fax from within a Word document on your Mac OS X 10.7.5 with your HP Officejet Pro 8600, ever since upgrading from Mac OS X 10.6.5. I am happy to help you with this issue!
Please try the following solutions:
Reset the printing system. Mac OS X: How to reset the printing system.
Verify and repair disk permissions. Disk Utility 12.x: Repair disk permissions.
Uninstall the software. Uninstalling the Printer Software.
Re-install the software. HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8.
Hope this helps you resolve your issue, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Hi mrcnidaria,
Welcome to the HP Forums!
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Verify and repair disk permissions. Disk Utility 12.x: Repair disk permissions.
Uninstall the software. Uninstalling the Printer Software.
Re-install the software. HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8.
Hope this helps you resolve your issue, and thank you for posting!
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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