Faxing issues HP Laserjet PRO 200 color MFP M276nw

When the product is ON receiving and sending fax is going ok, but when the product is on auto power down it don't awakes as it should when a fax is incomming.
I have an ISDN line with a separate number for fax and a second number for voice calls.
The answering mode is set to automatic, the rings to answer is set at 2, the distinctive ring is set to ALL RINGS,
I have set the SLEEP DELAY at 5 min and the  AUTO POWER DOWN DELAY at NEVER and all the wake events are ON.
Why i can't receive fax?

Hi ,
I see that you are having issues with the printer not waking up to receive a fax. I would like to help you.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation. Please make sure you are using grounded powers supplies.
What kind of line are you using? (DSL, Voip, Cable Modem, Analogue)
Go to the wrench icon/fax setup menu/advanced setup/private receive/turn it off.
Go to the wrench icon/service /fax service/error correction/turn it off.
Go to the wrench icon/fax setup /advanced setup/fax speed/change it to medium.
If the printer is networked, does the printer wake up when sending a print job after the printer is in sleep mode?
Are you using a filter?
Are you using the 2 wire fax cable?
Where is the fax cable connected to? (modem, wall jack)
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    I work on behalf of HP

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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