Faxing using ATA's and/or VG's

Running into a situation with fax machines. I am in the process of pulling all of our fax machines into the VOIP environment versus individual POTS lines for each fax. I am able to fax between two ATA attached fax machines or an ATA attached and a VG attached within my local site using 4 digit dialing with no problem, but when I try to do the same to another location I receive a status sheet indicating a hang up or line failure. All sites are part of the same VOIP infrastructure, with a publisher and subscriber at our main site and a subscriber at a secondary site. There is a gateway (3900) at each location. The senior UC engineer and myself believe it is something on the gateways between sites, but we have not figured out what we are missing. Any thoughts or ideas will be appreciated. Thanks.

It is very important that the faxing method, such as T38, fax pass-through, etc., match between the ATAs, VG analog devices, and the PSTN voice gateways. If it doesn't match, you could have issues with faxing. The specific settings will depend on the exact equipment, protocols, and PSTN connection.

Similar Messages

Sending Faxes using internal modem and DSL

I found that I can receive a fax, but I cannot send one. When I try and send one the internal modem tries to connect to the internet using "internet connect". It searches for a number to connect to the internet. Since I am using DSL now I don't have a phone number to dial into the internet. If I put my phone number in it calls me and gets a busy signal.
Can someone tell me how I should be configuring the internal modem?

From the Knowledge Base at
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1797.html
Sending a fax
You can fax files directly from your computer to any fax machine or computer that is set up to receive faxes. If your computer has a modem that is connected to a phone line, it is automatically configured to send faxes.
Open the document you want to fax.
Choose File > Print.
Choose Fax PDF from the PDF pop-up menu.
Type the fax number of the user you want to receive your fax in the To field.
You can also choose users directly from Address Book by clicking the Address Book button to the right of the To field. Be sure you have a fax number listed for each user you choose in Address Book. For more information about using Address Book, see Address Book Help, available in the Help menu when Address Book is open.
If necessary, type the dialing prefix required for the phone system you're using in the Dialing Prefix field. (For example, if you need to dial a 9 to access an outside line, type 9 in the Dialing Prefix field.)
If you want to send a fax through a modem other than your computer's built-in modem, choose it from the Modem pop-up menu.
If you want to send a cover page with your fax, click the Use Cover Page checkbox and type a message in the Message field.
If you need to change any of the preset faxing options, choose the type of options you want to change from the Fax Cover Page pop-up menu. (To see options for the application you're using, choose the application from the pop-up menu.)
If necessary, select options for the type you chose. (For example, you can select the number of copies you want faxed if you chose Copies & Pages in step 8.)
Tip: If you have a combination of options that you frequently use when faxing a document, you can save it as a "preset." After choosing your options, choose Save As from the Presets pop-up menu and type a name for the set of options. If you want to use this set of options when you fax a document, choose its name from the Presets pop-up menu.
Click Fax.
The fax is sent as soon as your modem is available. (For example, if you're using your modem to connect to the Internet, the fax is sent after you disconnect from your Internet service provider.)
You may want to send your fax at a later time. For example, you may want to send it at night when telephone rates are lower. Just choose Scheduler from the Fax Cover Page pop-up menu, and enter the time. Make sure your computer is on, is not asleep, and is connected to your phone line at that time.

Can I send a fax using my eMac and just a Cable Modem and no phone line?

If so ...can you point me in that direction of how to...Please
Thank you inadvance,
Deb
eMac 2005 1.42ghz Combo 75gb 1gb Ram
Mac OS X (10.4)
2 WD FW HD's 160gb & 320gb Creative Speakers

Thank you for that info...Sorry it took me awhile to reply...I've been packing and moving...
I will check out that link.
Deb
eMac 2005 1.42ghz Combo 75gb 1gb Ram
Mac OS X (10.4)
2 WD FW HD's 160gb & 320gb Creative Speakers

Fax can receive but not send using ATA 187

Hi, i'm fairly new to the world of voice so please bare with me on this one
I'm upgrading a customer from analog telephony to VOIP and the customer wants his faxes working.
Telephone works fine, CUPC works fine, CUBAC works as it should etc but the fax-machines can only receive faxes, not send them.
The setup is:
CUCM 8.5.1.12900-7
CUBE Version 15.1(3)T1
ATA 187.9-2-1-0
I'm using T.38 and SIP
When i put 2 fax machines on the new solution and test them they work. They can send and receive faxes but then the traffic is local and not sendt out over the IP-trunk. When i send a fax to a fax machine (from external) it works but when the same fax machine tries to send a fax externally it failes.
It places the call but when it tries to send the fax it gives up.
I've atteached the "debug voice ccapi inout" and "debug ccsip all" from CUBE for details.
This is the last issue i have to get this customer flying on Cisco equiptment (i hope).
/Tony

Hi
Sorry for misleading you on that one. I know its on the trunk
And i believe i found the cause of my problem. The DN wasnt presented the way the the provider wanted it.
The misleading part was that it failed on media negotioation, not on the call. The log even tell the story of media negotiation being succesful but it also terminates on "cause=64" which is media failure.
I was able to place calls, receive call and receive faxes but not able to send any fax at all. That through me off thinking there was nothing wrong.
Thanks for the help

How to fax using Oracle and OAS40

Hi
I am using Oracle 8i and OAS 40. I wanted to fax documents online using OAS 40. By any chance any body knows how to do it, please share with me
regards
manoj
null

Use a fax machine, moron!

Faxing using a officejet 4500 wireless printer and a verizon wireless phone system

can I fax using a officejet 4500 wireless printer from a Verizon wireless home phone?

How do I set up send fax and receive fax with my Officejet 4635?

Error while sending FAX using FM

Hi All,
I am trying to send fax using FM SO_NEW_DOCUMENT_SEND_API1. Fax number of format AANNNNNNNN(A-area code and N-Fax number) and passing country LAND field in receiver table AU. When program ran I can see the entry in SCOT under fax for waiting status, but when I send returns with error saying Country code not specified or incorrect fax number. Am I doing any thing wrong here? Thanks in advance and any suggestion much appreciated.
Regards,
Tim

Hi Manohar/Prashant,
Thanks for your update. Well here is the code which i use in my interface. I havent using FM 'TELECOMMUNICATION_NUMBER_CHECK'before let me check before i post. But in mean time if you guy's see any thing in my code NOTOKAY please let me know. Thanks again for your help and let you know if it works.
Regards,
Tim
CODE BELOW
Fill the receiver list
clear gs_reclist.
gs_reclist-receiver = p_fax_number. (format 0212345678)
gs_reclist-rec_type = co_f.         (F)
gs_reclist-country = co_au.        (AU)
append gs_reclist to gt_reclist.
Send the document
call function 'SO_NEW_DOCUMENT_SEND_API1'
    EXPORTING
      document_type              = 'RAW'
      document_data              = gv_doc_chng
      put_in_outbox              = co_x
      commit_work                = co_x
    TABLES
      object_content             = gt_objcont
      receivers                  = gt_reclist
    EXCEPTIONS
      too_many_receivers         = 1
      document_not_sent          = 2
      operation_no_authorization = 4
      others                     = 99.
if sy-subrc eq 0.
    move: co_y to c_fax.
else.
    move co_n    to c_fax.
endif.

Sending a message to fax using JavaMail

Hello all,
we are trying to create a system to send messages. The input will come from an Oracle 9i (9.0.2) database, our goal is to create email messages which can either be delivered to an email address or to a fax number.
The systems works if all addresses are regular email adresses, but we get the following message when using a fax number :javax.mail.internet.AddressException: Illegal route-addr in string ``fax:[email protected]''
I have already change the parse-method to parseHeader with the parseOption false, so that the addresses are not controlled against the standard. I expect the ':' (colon) in fax:012345678 is the cause of our problem, replacing it with a random character returns a 'normal' error message for a non-existing address.
I have included the log message with the exception, the sourcecode of our SendMailTest and the source of SendMail.
Is there any work around to this colon, so we can send faxes as well as emails.
Kind regards,
Nemata
log message----------------------------------------------------
C:\ProgramFiles\jdevstudio1013\jdk\bin\javaw.exe -ojvm -classpath C:\ProgramFiles\jdevstudio1013\jdev\mywork\ocbs\Client\classes;C:\ProgramFiles\jdevstudio1013\j2ee\home\lib;C:\ProgramFiles\jdevstudio1013\j2ee\home\lib\mail.jar;C:\ProgramFiles\jdevstudio1013\j2ee\home\lib\activation.jar com.vdscomputing.carpinvest.ocbs.db.io.SendMailTest
Constructor entered
return from constructor
com.vdscomputing.carpinvest.ocbs.db.io.SendMail@a Hello
javax.mail.internet.AddressException: Illegal route-addr in string ``fax:[email protected]''
message sent
Process exited with exit code 0.
source SendMailTest-------------------------------------
package com.vdscomputing.carpinvest.ocbs.db.io;
//class designed to test SendMail
public class SendMailTest {
public static void main( String args[]) {
String SMTPserver = "192.168.1.23";
String SMTPport = "25";
String Sender = "[email protected]";
String Recipient ="fax:[email protected]";
String CcRecipient = "[email protected]";
String BccRecipient = "";
String Subject = "faxinationTest";
String Body = "test mail 12 from test class";
String[] ErrorMessage = new String[1];
String Attachments ="";
// create mesage and monitor constructor
SendMail testMessage = new SendMail();
System.out.println("return from constructor");
System.out.println(testMessage + " Hello");
testMessage.Send(SMTPserver, SMTPport, Sender, Recipient, CcRecipient,
BccRecipient, Subject, Body, ErrorMessage, Attachments);
System.out.println("message sent");
Source SendMail---------------------------------------
package com.vdscomputing.carpinvest.ocbs.db.io;
import java.util.*;
import java.io.*;
import javax.mail.*;
import javax.mail.internet.*;
import javax.activation.*;
public class SendMail {
//default constructor with monitor message
public SendMail(){
System.out.println("Constructor entered");
// preparing the message and sending it
public static int Send(String SMTPServer,
String SMTPPort,
String Sender,
String Recipient,
String CcRecipient,
String BccRecipient,
String Subject,
String Body,
String ErrorMessage[],
String Attachments) {
// Error status;
int ErrorStatus = 0;
     // create some properties and get the default Session;
     Properties props = System.getProperties();
     props.put("mail.smtp.host", SMTPServer);
     props.put("mail.smtp.port", SMTPPort);
Session session = Session.getDefaultInstance(props, null);
try {
     boolean ParseOption = false; //do not enforce RFC822
// create a message;
MimeMessage msg = new MimeMessage(session);
// extracts the senders and adds them to the message;
InternetAddress[] TheAddresses =
InternetAddress.parseHeader(Sender, ParseOption);
msg.addFrom(TheAddresses);
     // extract the recipients and assign them to the message;
InternetAddress[] TheAddresses =
InternetAddress.parseHeader(Recipient, ParseOption);
msg.addRecipients(Message.RecipientType.TO,
TheAddresses);
     // extract the Cc-recipients and assign them to the message;
if (null != CcRecipient) {
InternetAddress[] TheAddresses =
InternetAddress.parseHeader(CcRecipient, ParseOption);
msg.addRecipients(Message.RecipientType.CC,
TheAddresses);
     // extract the Bcc-recipients and assign them to the message;
if (null != BccRecipient) {
InternetAddress[] TheAddresses =
InternetAddress.parseHeader(BccRecipient, ParseOption);
msg.addRecipients(Message.RecipientType.BCC,
TheAddresses);
// subject field;
msg.setSubject(Subject);
// create the Multipart to be added the parts to;
Multipart mp = new MimeMultipart();
// create and fill the first message part;
MimeBodyPart mbp = new MimeBodyPart();
mbp.setText(Body);
// attach the part to the multipart;
mp.addBodyPart(mbp);
// attach the files to the message;
if (null != Attachments) {
int StartIndex = 0, PosIndex = 0;
while (-1 != (PosIndex = Attachments.indexOf("///",
StartIndex))) {
// create and fill other message parts;
MimeBodyPart mbp = new MimeBodyPart();
FileDataSource fds =
new FileDataSource(Attachments.substring(StartIndex,
PosIndex));
mbp.setDataHandler(new DataHandler(fds));
mbp.setFileName(fds.getName());
mp.addBodyPart(mbp);
PosIndex += 3;
StartIndex = PosIndex;
// last, or only, attachment file;
if (StartIndex < Attachments.length()) {
MimeBodyPart mbp = new MimeBodyPart();
FileDataSource fds =
new FileDataSource(Attachments.substring(StartIndex));
mbp.setDataHandler(new DataHandler(fds));
mbp.setFileName(fds.getName());
mp.addBodyPart(mbp);
// add the Multipart to the message;
msg.setContent(mp);
// set the Date: header;
msg.setSentDate(new Date());
// send the message with monitor message
Transport.send(msg);
System.out.println("message on transport");
} catch (MessagingException MsgException) {
ErrorMessage[0] = MsgException.toString();
System.out.println(ErrorMessage[0]); // catch to console
Exception TheException = null;
if ((TheException = MsgException.getNextException()) !=
null)
ErrorMessage[0] = ErrorMessage[0] + "\n" +
TheException.toString();
ErrorStatus = 1;
return ErrorStatus;
}

Hi,
I want to fax using java. presently I m using mail api to email & its working. Now I have to fax the attached pdf file with out using any third party or commercial software.
Any idea or suggestion would be very help full
regards
Prakash Sen

I have an old (first generation) iMac that I still use sometimes for the applications that are on it. I was using it yesterday and unfortunately had a power cut. I went to turn it on today, and nothing at all happens. It's as though no power is getting to

I have an old (first generation) iMac that I still use sometimes for the applications that are on it. I was using it yesterday and unfortunately had a power cut. I went to turn it on today, and nothing at all happens. It's as though no power is getting to it. I've checked the obvious things, changed the fuse, tried different cables, poked paperclips in reset holes, but nothing doing. I wonder if there is anyone who knows what might be wrong. I was hoping to get some of its content transferred soon, but I'm guessing that can't be done if it can't be started up. Many thanks, if you can help

Hello,
>It's as though no power is getting to it.
Would it be correct to assume that no sounds at all can be heard? Also, no lights, not even green or amber at the power button?
>unfortunately had a power cut.
Was it possibly a power cut in connection with a thunderstorm? Any other evidence of higher than normal voltages (light bulbs, et cetera)? Has the line voltage been checked (measured with an appropriate voltmeter/multimeter)?
If necessary, it would be possible to remove the hard drive, and then connect it to an external IDE/ATA to USB adapter (example below). That way you could gain access to files on the hard disk from another computer.
http://www.newertech.com/products/usb3_universaldriveadap.php
Jan

I want to use iChat video and file sharing with Windows users

Nowadays, iChat is compatible with AOL/AIM, Google Talk, Jabber, Mac.com and MobileMe instant messaging services. I know that Yahoo Messenger support will be available soon in Mac OS X Lion.
I tried using AOL/AIM and Google Talk natively in iChat in order to talk with Windows users which were using Google Talk application or web chatting (Me from: Google Talk - My friends from: Google Talk, and Me from: AOL/AIM - My friends from: Google Talk), but videoconference and file sharing were not available.
I also tried Windows Live Messenger in iChat via Jabber intermediate, but it is not efficient and doesn't work for videoconference and file sharing.
So, which IM service combination I should use to chat with Windows users in order to be able to use videoconference and file sharing using such a great app like iChat?
Thanks you.

Hi,
A lapsed Trial or lapsed Paid for MobileMe account will not work in any fashion, as a Screen Name in iChat/AIM apps or as a Email. (Of course it is no longer an Valid Apple ID either).
Given that Google is a Jabber server iChat will Video (or Audio Only) Chat Jabber to Jabber.
With a Valid AIM name (AIM, MobileMe or @mac.com) then it is supposed to work to AIM on a PC
This tends to vary from person to person as to success.
From AIM version 6.5 AIM introduced a Send as Typing feature called "Real Time"
It does not work to iChat and in fact also has to be turned Off in the Buddy List at the AIM end for Video or Audio chats to work.
The AIM app also has to be allowed through the Windows Firewall as an Exception, preferably with UPnP enabled as well and UPnP enabled in their Router.
Trillian is a paid for App for PCs that provide an alternative.
Recently theri site offered 3 windows versions
The Pro version of verion 3.2 (known to work), a version 4 and a version 5 in beta. The version 3.2 used to have a free Text chat version and only the Pro version was needed to Video.
Until the site was reorganised the 3.2 version was "On Sale" at a reduced price.
It seems version 5 is now out of beta
They are still separating out a Pro version.
It is a multi-service client
There is also a Mac version although I have not tried it.
I am not sure what you mean by "Manage" your MSN Contacts.
How about using a MobileMe expired account screen name for using iChat with Windows-Google Talk users? Should I expect the same incompatibilities?
I have already addressed part of this. The fact the name will not work full stop.
However one way of reading this is that you are thing of linking AIM and Jabber (Google) Buddies in one Buddy List
Directly in iChat this cannot be done - unless you are the one with the Jabber Account and an AIM Transport set up.
You would be subject to the same Text Chat only restrictions.
It is a bit like the fact your phone line can be used for Fax, Telephone and DSL broadband. (in fact mine does TV as well)
You granny would not be able to talk to your Fax machine if that happened to answer the call.
Her Fax machine might be able to communicate with your computer if you had an active Fax app on there, and a dail-up modem active to answer.
10:06 PM Tuesday; May 24, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Example config fax used 1750

hi to everyone config how to fax in 1750 with the use voip only, and its topology only connect cisco 1750 point to point and a fax machine and how to do so in 1750 if it can send fax and receive faxes

Hey Bas,
In regards to you inquiries:
I understand that the 1500 series, when used with the WLC, uses the 5Ghz radio for mesh-backhaul, and the 2.4GHz radio for clients. Correct. Though certain model 1500-series can actually do backhaul via 2.4Ghz as well as the 4.9Ghz public safety band.
Is it possible for someone to share the working config from a RAP and MAP instance running in this config? I'm not sure what your asking here. The RAP/MAP is still considered a lightweight AP and will pull the majority of its configuration from the controller.
I'm curious how different WLANs are trunked/tunneled together over the Mesh? This really depends on what type of MESH deployment you are deploying/configuring. A deployment with ethernet bridging and handling of multiple VLANs will be configured differently then a simple MESH deployment where you are simply extending wireless services.
But what about within the WAPs and RAPs out in the mesh? How do the ethernet frames for each WLAN get delivered to bridge groups the RAP APs? I believe this is still considered to be over CAPWAP between your RAP and MAP, which is AES encrypted.
The latest design & deployment guide for MESH is a pretty good read:
http://www.cisco.com/en/US/docs/wireless/technology/mesh/7.4/design/guide/mesh74_chapter_010.html#ID2393
Cheers,
Erwin
How helpful was I? Don't forget to rate me when you have the chance!

Sendin fax using nokia 9210i fax modem via laptop

Please can someone explian to me how to send fax using my nokia 9210i fax modem. I can use this fax modem to dial up a network and connect to the internet but when i try to send a fax with it using windows it dials the number but it diplays data call and the fax does not go it keeps on showing data call in progress, please how can i make i turn it into fax call, maybe i need a coomand but i dont know or is nokia 9210i cannot do this
Thanks for your help.
Jon

Do you have an IBM / Lenovo Laptop?
I do and I checked the event logs and noticed failure 680 which indicated that no dial tone could be obtained (cable not plugged it) or similar symptom.
I used to receive the error "one touch access failed to establish a network connection" using the Nokia PC Suite. I checked under start | settings | network connections and selected properties on the valid dial-up device. Then I noticed that the device was using the Internal Thinkpad modem instead of the Nokia. This explained the error 680 as the Thinkpad modem was not cabled to the phone line. After changing the connect using device from thinkpad to Nokia all worked well.
Let me know if this helps.

How do I send a fax using Firefox or Gmail?

How do I send a fax using firefox or gmail? I have printed a set of instructions which start out with the use of a verification tool to determine whether the number I want to send a fax to is within the "fax service area". I don't understand this statement. I can use my fax machine to dial the number, most any number world wide, and send a fax to the number. Why would I want to use Firefox or Gmail to send a fax when I already have a fax machine? Sometimes my fax machine is busy for longer than I can wait.

Are you connected to a phone line? Have you a fax modem? Other than that use a free fax web site:
http://www.gotfreefax.com/

SAPConnect :: FAX uses wrong FROM address

Hi guys,
We've successfully upgrade our old 4.6C system to SAP ECC6.
We still have a minor issue with sending faxes.
We've installed a Hylafax-server which will send the faxes using a modem.
On this Hylafax server, a mail relay server is installed as well.
Basically SAP (SAPConnect using communicationmethod FAX) will send an email to the Hylafax server with a PDF attached. This email will be received by the mail server and hylafax will fax the PDF attachment.
Hylafax will then send an email back to the address shown in the "FROM" field of the email to indicate whether the fax was sent successfully or not.
Now... everything works perfect, except SAP always sends the email to the fax server with "from" address "0000000000000000@<domain>" instead of the SAP user's emailaddres filled in using SU01.
The weird thing is that we tested this before the upgrade on a test SAP server, and it worked on the test machine..
Also, on the same SMTP node, using communication method "INT (internet)" it works perfectly.
But using communication method "FAX", this problem occurs.
Does anyone has any suggestions on what could be the problem?
At this oment I'm running out of ideas.
Many thanks in advance.

We have faced same/similar problem.
We use SAPConnect SMTP for fax. Faxes geet forwarded as SMTP mails to a fax service provider, and gets faxed from there. SAPConnect picks user's email address from user master as "Sender" address. It is working perfectly fine in R/3 4.7 production environment.
We upgraded the system to ERP 6.0 EHP4 on a sandbox server. Now the SAPConnect behavior changed. Instead of using the email address from the user master SAPConnect picks the Fax Number from the usermaster and forms the sender address as "Fax=+faxnumber@defaultdomain". Now our Fax service provider cannot recognize the sender, and rejects/drops it.
WORKAROUND: One workaround that we found was to delete the fax number from the user master. Now SAPConnect falls back to email address from user master. (SAPConnect trace shows "Sender address for communication method FAX not found", "Use e-mail address for sender").
Hope this helps.
Regards,
Kuriakose Varghese

How to send fax using java programming

i need to send files in my hard disk through fax using java programming.
i have found on the internet that it is possible to be implemented by using java.comm API and JTAPI. however, i don't know how...does anyone can tell me the details? also, as i know it will be a big project to send fax using such API. is that any other simple way to implement the fax function in java? thx a lot!

To cse.mahbub:
Are you aware that you replied to a 5 1/2 year old question?
Please don't do that. Reply only to current questions.

Faxing using ATA's and/or VG's

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