FBL3N: Document shows open when it should show cleared.

Question

Hello everyone,
I have a GR document in FBL3N showing as an open item, when it should show as cleared.
I went into ME2N and checked the GR/IR history on the scheduling agreement.  ME2N shows an IR has been assigned to the GR.  I went in to MIRO and I see the same thing under the invoice display.
However, when I go into FBL3N the GR is showing open, not cleared.
Does anyone know why this would happen?  Also, any suggestions on how to fix it?
Thanks in advance for all your help.
Rhonda

Answer 1

Hello Ravi,
It appears that my issue has to do with point #3 in your above reply. 
Here are the components I am working with:
Item #1:  Is goods receipt (WE document type) made on 07/15/2010.
Item #2:  Is an incoming invoice (RE document type) received on 07/20/2010.
Item #3:  Is a goods receipt (WE document type) made on 04/22/2010.
When Item #2 came in, we entered it in MIRO and attached Item #1 to the invoice.
F.13 was ran and no errors were found.
If I go into MIRO history and in ME2N, everything looks fine.
Now, when I go into FBL3N and pull up open items, Item #1 shows open.  When I select to see cleared items, Item #2 and Item #3 are showing cleared.
So, it looks like that even though we assigned item #1 to Item #2 in MIRO, FBL3N is showing as though we assigned Item #3 to Item #2.  This is why I think your point #3 is the issue I am having.  Item #3 is an earlier receipt that has not been invoiced.
Here is another twist:  If I go into MIRO and enter another invoice, Item #3 still shows as an open item that can be assigned to an invoice.  Item #1 does not show up in this as an open item.
Okay... hopefully I have not confused you too badly.
It seems as though FBL3N is not pulling the information correctly.  Is there away to fix this issue?  or is this just something we will have to live with?
Again, thank you so much for your help.  I am new to SAP and FICO especially.  Thanks for your patience!
Rhonda