FBRA not giving option to reset

Good afternoon experts,
When clearing customer payments/invoices, a line is created in BSEG for 'foreign currency gain/loss', with transaction key 'KDF'.  Despite the fact that the amount being posted here is 0, we are told that 'exchange rate differences exist', and we're unable to reset via FBRA.  One of our ABAPers sees that the 'reset' option is not given if the 'KDF' transaction key is present...but I would think it would be based on whether or not there is an exchange rate amount.
Thanks so much.
Matt

Hello Matt,
System generate loss/gain account for differences when your clearing accounts. In document currency amount or local currency amount, you see 0,00 amount but did you check parallel currencies amount?
Because, system generated a loss/gain account line item when clearing, there must be a difference in local currency or paralel currencies amount.
Further you can reverse clearing document which is in KDF line item on document. What's system returns while reversing?
Regards,
Burak

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