FBRA resetting error

Hi everyone!
How do I correct an error if the message when resetting a cleared document in FBRA is this: "Account type D is not defined for document type KA"?
Thanks!

hi Ricardo,
go to OBA7, select document type KA and tick the checkbox for customers.
ec

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    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 7 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 7 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 7 reset error -110
    Jan 29 22:45:22 archdesktop kernel: hub 1-0:1.0: Cannot enable port 7. Maybe the USB cable is bad?
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 7 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 7 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 7 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 7 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 7 reset error -110
    Jan 29 22:45:22 archdesktop kernel: hub 1-0:1.0: Cannot enable port 7. Maybe the USB cable is bad?
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 7 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 7 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 7 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 7 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 7 reset error -110
    Jan 29 22:45:22 archdesktop kernel: hub 1-0:1.0: Cannot enable port 7. Maybe the USB cable is bad?
    Jan 29 22:45:22 archdesktop kernel: hub 1-0:1.0: unable to enumerate USB device on port 7
    Jan 29 22:45:22 archdesktop kernel: hub 1-0:1.0: over-current condition on port 8
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2:ll port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: hub 1-0:1.0: Cannot enable port 8. Maybe the USB cable is bad?
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: hub 1-0:1.0: Cannot enable port 8. Maybe the USB cable is bad?
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: hub 1-0:1.0: Cannot enable port 8. Maybe the USB cable is bad?
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Jan 29 22:45:22 archdesktop kernel: ehci_hcd 0000:00:13.2: port 8 reset error -110
    Full journalctl -b at https://gist.github.com/4670776
    I also captured lsusb -v in case it is needed.
    I found https://bbs.archlinux.org/viewtopic.php?id=135932 which seems to indicate that I may, or may not, have a serious issue that could damage components.
    Also, any help with interpreting the log files, especially lsusb, is appreciated.

    Run lsusb -v with things plugged into the ports and compare the output to the previous lsusb -v (and journalctl as well).  I'll check something else when I get home in a couple of hours on my machine as well.
    I think your machine might be misreading the proper current for your ports based on this:
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Do you know if these ports are powered, i.e., can you plug a phone in and it charges?  If so, then this report of "Self Powered" and "MaxPower 0mA" is wrong (or indicative of some sort of sleep mode?).  If it is because they are being powered down, this should change when you plug something into it and it wakes up.

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