FCE HD 3.5 upgrade won't install...

Hello,
I own FCE HD for more than a year. Since a few months I run it on my new iMacTel.
I just bought the upgrade of FCE HD 3.5 today.
When lauching the installer, the serial numbre is asked.
I look in and on the box I received with the upgrade and didn't find any.
So, I tried with the serial number of my "old" FCE HD.
Both won't work and the software won't be installed!!!!
I keep receiving a message saying that the serial number is incorrect!
I am doing something wrog?
Both softwares (FCE HD & the upgrade) are original versions (not a copy).
I bought FCE HD in France & the upgrade for FCE HD3,5 in Belgium.
Is there a link?
Thank you for your help.
Jean-Pascal.

If the serial number is not included in the package with the upgrade you should contact Apple or your reseller.

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