FCE will not recognise or capture from AC-DVC30E camera!

Hello,
I am trying to capture footage (DV-PAL 48k anamorphic) from a Pan AC-DVC30E camera into Final Cut Express, but a message appears unable to locate device. I have tried every DV setting available and bought a new firewire cable to check it wasn't the firewire connection. Any ideas?
Thank you.

thank you for the quick response David. It is set to VCR and AV in/out settings in the camera are set to DV Out - 'On'.
I have attempted to capture with the camera plugged into a power source - unfortunately this hasn't helped.
I must be missing something, just cannot work it out!

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