FCP-just upgraded to tiger and FCP Studio-reports 'Missing FW connection".

Question

I just finished upgrading 3 computers to OS 10.4.7 and FCP Studio, then installed all the obvious updates.
The first 2 computers, a G5 and G4, had no problems seeing and capturing video via FW.
The last computer, my primary workhorse, cannot find the tape device, a DSR 20. Upon clicking 'continue', to finish loading FCP, in A/V settings, the system reports the Apple FW is "missing". I've switched out the cable, then the tape devices, I've rebooted and thrown prefrence and plist files... etc...
Here's a weird thing, the controller in the log and capture window works fine to control the deck, but it won't pass or capture the video.
I'm getting ready to reinstall everything. Anybody have an opinion?
Thank you,
SB
Power G5 2 x 2 GHz   Mac OS X (10.4.7)   3GB DDR2 SDRAM

Answer 1

Often in upgrading the OS, QT or FCP for some odd reason QT will get knocked slightly off kilter. The usual solution it to force a full reinstall of QT.
This is how:
Go to /library/receipts and delete any files that say Quicktime followed by a number e.g. Quicktime703.pkg
Go to the Apple quicktime site and download the appropriate version of Quicktime to your hard drive.
Run the Quicktime installer.
Repair Disk Permissions for your System Disk (Disk Utility > Select the system disk > Repair Disk Permissions)
Reboot
Good luck.
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