FCP Rainbow Wheel Frozen
My Rainbow wheel keeps freezing up every so often. Is there a way I can stop it from doing that. Just so you understand, it just keeps spinning, not actual frozen so it wont move. i can move it around and whatever, but still wont stop so I can continue my work. please help me. Thanks
sometimes fcp will just lock up and you get the rainbow wheel. Sometimes if you leave this for a while, it will come back, sometimes you just have to force quit the application. It's usually a symptom of an underlying system problem. You might want to delete fcp preferences (do a search here for fcp rescue), repair disk permissions or a number of other things. If you don't keep your computer on all the time, you probably need to run a program like maccocktail which runs certain routines that OSX usually runs in the middle of the night. This can also be a symptom of imminent drive failure. Running Diskwarrior can sometimes help this problem.
Similar Messages
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Hello All - thanks in advance for your help with this.
The problem I'm encountering is on an iMac 24" from 2008, Intel Core 2Duo 1.3 GHz processor. I'm running 10.7.3 but have yet to install the client combo update.
My computer would not wake from sleep this morning after having been left on all night. The last two apps I had been running last night before this morning's freeze up were Google Chrome and iTunes. I restarted the computer and noticed at the login screen that one of the login accounts that is normally set up for use had disappeared. Once I logged in to my account, which had not disappeared, and arrived at the desktop, Chrome automatically tried to relaunch and restore the previous session with a note indicating that the browser had not been quit properly.
iTunes was running as well but had no functionality - non responsive to mouse click commands, etc. About thirty seconds later the rainbow wheel appeared and began spinning.
Tried force quitting both applications applications respectively but the finder was non-responsive as well. The dock would pop up when moused over but I was not permitted to select any of the icons. Restarted the computer and essentially the same thing occurred but I was able to quit out of iTunes this time before the rainbow wheel started.
Tried restarting with all peripheral hardware disconnected. No change. Tried booting up in safe mode - didn't work. Rebooted in disk utility mode - ran disk verification and was told all was well. Ran permissions verifications and was told there were problems. Repaired the permissions issues successfully. Rebooted again but same issue with desktop/apps freezing up. Rebooted into Disk Utility mode and tried a reinstall of lion - reinstall successul but upon normal reboot desktop still frozen once I launched Chrome and attempted to get to apple site to download the 10.7.3 patch.
Tried rebooting in disk utility mode to restore from a time machine back up - the external hard drive where my back ups are stored did not appear as a restore source even though I had reconnected the USB cable.
I then rebooted again into disk utility mode and tried to use safari to navigate to the apple site and download the 10.7.3 client combo update. No dice - received error messages saying the download could not be completed because there was insufficient memory available.
Called Apple - rep said I should take the computer in to the store - refused as of the time of the call because I had already wasted half the day on this and didn't want to flush the remainder down the toilet hanging around at the Apple store. So much for that - the day is now totally wasted any way.
Another couple of bits of information which may or may not be helpful:
When I'm in disk utility mode the disk image icon at the top of the list of disk images/mounts on the left hand side of the utility window is in red text: 320.07 GB WDC WD320...and the main dialogue box says: "This drive has a hardware problem that can't be repaired. Back up Data and see Apple dealer for help." One might conclude that my computer is therefore dead...not exactly. This happened once before after trying to set up a bootcamp partition using XP instead of windows 7. XP is not supported by Lion but I was trying a work around. Soon thereafter I upgraded my OS to 10.7.2 (or.3 can't remember) using software updater instead of a full native download from the Apple Support site and the computer went bananas. After the upgrade I was getting the CUI ???? errors which have since become infamous. While working with Apple phone support on the CUI issue and using disk utility on that issue, that same red text disc image came up and the note about my hardware having failed as described above. Apple told me I was cooked and my machine was finished. They were wrong. I can't remember what I did but I worked on the problem a bit more and was eventually able to upgrade my OS from the native download and get my machine back in order and runnign fine.
I recently attempted the bootcamp partition (stupidly) work around for XP again without success - last week before all of the latest drama set in. YES I have learned my lession and will not attempt this again.
So that's what's going on - sorry for the Moby Dick lenght description but I figured the more details available the more likely some one is to know how to fix the problem.
Any thoughts, suggestions, HELP please!!!
Thanks.Hello All - thanks in advance for your help with this.
The problem I'm encountering is on an iMac 24" from 2008, Intel Core 2Duo 1.3 GHz processor. I'm running 10.7.3 but have yet to install the client combo update.
My computer would not wake from sleep this morning after having been left on all night. The last two apps I had been running last night before this morning's freeze up were Google Chrome and iTunes. I restarted the computer and noticed at the login screen that one of the login accounts that is normally set up for use had disappeared. Once I logged in to my account, which had not disappeared, and arrived at the desktop, Chrome automatically tried to relaunch and restore the previous session with a note indicating that the browser had not been quit properly.
iTunes was running as well but had no functionality - non responsive to mouse click commands, etc. About thirty seconds later the rainbow wheel appeared and began spinning.
Tried force quitting both applications applications respectively but the finder was non-responsive as well. The dock would pop up when moused over but I was not permitted to select any of the icons. Restarted the computer and essentially the same thing occurred but I was able to quit out of iTunes this time before the rainbow wheel started.
Tried restarting with all peripheral hardware disconnected. No change. Tried booting up in safe mode - didn't work. Rebooted in disk utility mode - ran disk verification and was told all was well. Ran permissions verifications and was told there were problems. Repaired the permissions issues successfully. Rebooted again but same issue with desktop/apps freezing up. Rebooted into Disk Utility mode and tried a reinstall of lion - reinstall successul but upon normal reboot desktop still frozen once I launched Chrome and attempted to get to apple site to download the 10.7.3 patch.
Tried rebooting in disk utility mode to restore from a time machine back up - the external hard drive where my back ups are stored did not appear as a restore source even though I had reconnected the USB cable.
I then rebooted again into disk utility mode and tried to use safari to navigate to the apple site and download the 10.7.3 client combo update. No dice - received error messages saying the download could not be completed because there was insufficient memory available.
Called Apple - rep said I should take the computer in to the store - refused as of the time of the call because I had already wasted half the day on this and didn't want to flush the remainder down the toilet hanging around at the Apple store. So much for that - the day is now totally wasted any way.
Another couple of bits of information which may or may not be helpful:
When I'm in disk utility mode the disk image icon at the top of the list of disk images/mounts on the left hand side of the utility window is in red text: 320.07 GB WDC WD320...and the main dialogue box says: "This drive has a hardware problem that can't be repaired. Back up Data and see Apple dealer for help." One might conclude that my computer is therefore dead...not exactly. This happened once before after trying to set up a bootcamp partition using XP instead of windows 7. XP is not supported by Lion but I was trying a work around. Soon thereafter I upgraded my OS to 10.7.2 (or.3 can't remember) using software updater instead of a full native download from the Apple Support site and the computer went bananas. After the upgrade I was getting the CUI ???? errors which have since become infamous. While working with Apple phone support on the CUI issue and using disk utility on that issue, that same red text disc image came up and the note about my hardware having failed as described above. Apple told me I was cooked and my machine was finished. They were wrong. I can't remember what I did but I worked on the problem a bit more and was eventually able to upgrade my OS from the native download and get my machine back in order and runnign fine.
I recently attempted the bootcamp partition (stupidly) work around for XP again without success - last week before all of the latest drama set in. YES I have learned my lession and will not attempt this again.
So that's what's going on - sorry for the Moby Dick lenght description but I figured the more details available the more likely some one is to know how to fix the problem.
Any thoughts, suggestions, HELP please!!!
Thanks. -
Very slow start up and rainbow wheel
Yesterday my laptop froze while I was watching Netflix. No rainbow wheel was shown, it was just completely frozen. So I pressed the power button to shut it down and start it up again. After the start up Sound, the Apple icon was present and the loading wheel just kept spinning for 2-3 minutes and then disappeared. Then the icon dissapeared and it was just frozen at the Gray screen. I held the power button down once again and it happened yet again; frozen at the gray screen. I finally restarted it and finally logged in through SAFE MODE. After safe mode, I restarted the system to let it load normally. Once I was able to sign on,everything loaded normally. Then i moved the cursor around the icons and the tool bar and nothing was working. I clicked on the Apple icon on the toolbar and I tried to click on the icons on the dock and I got nothing but the RAINBOW WHEEL. So it looks like I am running into multiple issues. One issue being frozen at the Gray screen. And second, IF BY SOME MIRACLE I get through and log in, everything freezes and I get the rainbow wheel. I ran my laptop through Safe Mode already and I zapped it (Command+option+p+r).
As I began this messag, i turned on my laptop and throughout the duration of this message my laptop has been stuck on the Gray screen with the Apple icon and loading wheel. It has been spinning for about 5 mins so i'm guessing its stuck again. HELP ME PLS!
i have a Mac os x 10.7.5 (13inch early 2011)
2.7 ghz intel corei7
4 gb 1333 mhz ddr3
I have lots of space left and I haven't installed anything new that would cause my laptop to crash like this. pls help!Now I cannot even Log in. I reach the login screen with my user name and icon, type my password and it loads like normal. Then 15-20 seconds it returns me back to the login window. Something is wrong with my Login items. I went in safe mode to try and get in but it still brings me to the login window everytime. It keeps looping me back to the login and i'm stuck!
-
Freezing and Rainbow Wheel after watching videos.
My Macbook mid 2010, 17", 8GBRAM, MAC OSX 10.6.8, keeps freeziing and the rainbow wheel appears anytime I watch a few minutes (usually 5-30 minutes) of videos on various search engines, softwares or whatever they're called (divx, quicktime, vuze etc..)
The computer is running at normal speed, and I think it doesn't do it when I'm doing other things on the computer that doesn't involve watching videos. I just got a new hard drive since the original one failed last month, don't know if that's relavent. Updated some plugins thinking that might be it, but it still happens. Can't press cmd opt esc to force quit or shut down. Have to hold down the power button to turn it off and restart to get away from the frozen spinning rainbow. It doesn't stop spinning but remains frozen even after several minutes and beyond. Will probably continue to be frozen if I let it continue without shutting it off via power button.
Any insights most welcome.You need to free up some hard drive space. Rule of thumb: You should never let your hard drive get to where you have only 10-15% of space left.
Seven ways to free up drive space
Where did my Disk Space go?
Slimming your hard drive
OmniDiskSweeper is a free utility that checks HD space.
FreeSpace cost $1 or is a free utility that checks HD space.
SpaceControl is a free utility that checks HD space.
FreeSpace cost $.99 - FreeSpace shows you how much space is available on all local, connected, and network drives with a single click. -
When I try to open safari the icon stats bouncing and then nothing happens other than the cursor turning to a spinning rainbow wheel when it hoovers on the top main menu bar. I have shut down and restart several times. My safari worked yesterday and then today this, but with. I indication of a problem. I can't even get the browser window to open so that I can clear caches or reset anything. When I opened my computer this time I don't even get a bouncing icon. No recognition of selecting the program at all. If I go to spotlight and try to open safari from here I still get no response. Can you help?
Hi ...
If you have moved the Safari application from the Applications folder, move it back.
As far as the cache goes, there's a work around for that when you can't empty the Safari cache from the menu bar.
Go to ~/Library/Caches/com.aple.Safari.Cache.db. Move the Cache.db file to the Trash.
Try Safari.
Mac OS X (10.7.2) < from your profile
If that is corrrect, you need to update your system software. Click your Apple menu icon top left in your screen. From the drop down menu click Software
Update ...
~ (Tilde) character represents the Home folder.
For Lion v10.7x: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library -
Hey guys, I've been trying to save my mac from this constant lag for the past few days to no avail. I've been reading the forums and trying to figure this out myself but I haven't been able to reach a solution so here I am. I've done a clean reinstall. I've run disk permissions and repaired the disk. I've reset PRAM. I don't have FileVault running. I am constantly getting rainbow wheel, even as I'm typing this question out. Applications freeze in their own windows, for example, Chrome will freeze but I will still be able to move over to another application like safari and use safari. It's practically impossible to run any kind media because it stutters constantly. Any and all help is welcome, thanks in advance.
Problem description:
Mid 2012 13” Macbook Pro slowed to a crawl after update to Yosemite. I currently have 10.10.1 running. I have tried a clean install, I’ve resetted PRAM, I’ve run disk permission verification and repair. None have helped. I constantly get rainbow wheel and all sorts of media stutters.
Below are my EtreCheck results. Any and all help is welcome, thanks in advance guys.
EtreCheck version: 2.1.5 (108)
Report generated December 19, 2014 at 3:38:07 PM GMT+2
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro Intel Core i7, 15" (Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:21:9
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
SamiEfes HD (disk1) / : 498.88 GB (402.53 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
SamiEfes HD: Disk size: 498.88 GB Disk used: 96.35 GB
Destinations:
BACKUP [Local]
Total size: 500.10 GB
Total number of backups: 8
Oldest backup: 2014-12-17 03:32:23 +0000
Last backup: 2014-12-18 23:14:04 +0000
Size of backup disk: Adequate
Backup size 500.10 GB > (Disk used 96.35 GB X 3)
Top Processes by CPU: ℹ️
4% Google Chrome
2% WindowServer
0% AppleSpell
0% opendirectoryd
Top Processes by Memory: ℹ️
309 MB Google Chrome Helper
172 MB spindump
163 MB Google Chrome
52 MB mds_stores
52 MB WindowServer
Virtual Memory Information: ℹ️
1.19 GB Free RAM
1.80 GB Active RAM
605 MB Inactive RAM
698 MB Wired RAM
1.20 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 19, 2014, 03:18:52 PM Self test - passed
MacBook Pro, OS X Yosemite (10.10.1)
It's been a few days since my last post, i've tried uninstalling chrome and adobe flash but my mac is the same. My problems have actually grown. Now my mac is heating up even when the lid is down and the computer is sleeping. The battery has also begun to drain very quickly. Any suggestions? solutions? Below is my current etrecheck result, the one above was when this first started.
EtreCheck version: 2.1.5 (108)
Report generated December 21, 2014 at 10:19:28 PM GMT+2
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro Intel Core i7, 15" (Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:31:36
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
SamiEfes HD (disk1) / : 498.88 GB (422.36 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
SamiEfes HD: Disk size: 498.88 GB Disk used: 76.52 GB
Destinations:
BACKUP [Local]
Total size: 500.10 GB
Total number of backups: 6
Oldest backup: 2014-12-17 03:32:23 +0000
Last backup: 2014-12-19 21:11:44 +0000
Size of backup disk: Adequate
Backup size 500.10 GB > (Disk used 76.52 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
0% helpd
0% AppleSpell
0% launchd
0% coreduetd
Top Processes by Memory: ℹ️
295 MB com.apple.WebKit.WebContent
159 MB Safari
73 MB mds_stores
60 MB WindowServer
43 MB com.apple.WebKit.Networking
Virtual Memory Information: ℹ️
1.49 GB Free RAM
1.80 GB Active RAM
343 MB Inactive RAM
664 MB Wired RAM
812 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 21, 2014, 09:48:26 PM Self test - passed
Dec 20, 2014, 01:03:45 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-20-010345_[redacted].panic [Details]This is what I got when I ran Linc's code on terminal:
Start time: 09:30:23 12/25/14
Model Identifier: MacBookPro9,2
System Version: OS X 10.10.1 (14B25)
Kernel Version: Darwin 14.0.0
Time since boot: 30 minutes
Diagnostic reports
2014-12-17 mds_stores crash x2
2014-12-20 Kernel panic
2014-12-23 fontd crash x7
Shutdowns
Dec 20 15:30:57 cause: -60
Dec 21 21:51:06 cause: -60
Dec 22 15:00:42 cause: -60
Dec 22 21:28:26 cause: -60
Dec 23 01:14:12 cause: -60
Dec 23 13:20:50 cause: -60
Dec 23 13:34:25 cause: -60
Log
Dec 23 16:21:35 process WindowServer[129] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Dec 23 18:27:25 PM notification timeout (pid 67, loginwindow)
Dec 23 18:27:25 PM notification timeout (pid 67, loginwindow)
Dec 23 18:27:25 PM notification timeout (pid 67, loginwindow)
Dec 23 20:21:37 pci pause: SDXC
Dec 23 21:43:38 PM notification timeout (pid 42, coreduetd)
Dec 23 23:32:25 pci pause: SDXC
Dec 23 23:48:42 pci pause: SDXC
Dec 23 23:51:27 SerialATAPI device reconfiguration did not complete successfully. (failedCommandInfo = 0x1)
Dec 24 00:01:15 com.apple.xpc.launchd.domain.pid.BKAgentService.633: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc
Dec 24 00:01:15 com.apple.xpc.launchd.domain.pid.BKAgentService.633: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc
Dec 24 00:01:44 com.apple.xpc.launchd.domain.pid.MediaLibraryService.642: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc
Dec 24 00:01:44 com.apple.xpc.launchd.domain.pid.MediaLibraryService.642: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/MediaLibrary.framework/Versions/A/XPCServices/com.ap ple.MediaLibraryService.xpc
Dec 24 01:27:21 PM notification timeout (pid 27, powerd)
Dec 24 01:29:24 pci pause: SDXC
Dec 24 18:23:40 process com.apple.WebKit[285] caught causing excessive wakeups. Observed wakeups rate (per sec): 258; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 229247
Dec 24 18:48:20 wl0: Beacon Loss Event, last RSSI[-77]
Dec 24 19:00:24 PM notification timeout (pid 67, loginwindow)
Dec 24 19:00:24 PM notification timeout (pid 67, loginwindow)
Dec 24 19:00:24 PM notification timeout (pid 67, loginwindow)
Dec 24 19:54:42 pci pause: SDXC
Dec 24 23:25:25 PM notification timeout (pid 27, powerd)
Dec 25 02:29:44 pci pause: SDXC
Dec 25 03:01:45 PM notification timeout (pid 152, VDCAssistant)
Dec 25 03:02:15 PM notification timeout (pid 27, powerd)
Agents
com.apple.PTPCamera.45472.UUID
com.google.keystone.user.agent
com.apple.AirPortBaseStationAgent
Bundles
/Users/USER/Downloads/EtreCheck.app
- com.etresoft.EtreCheck
/Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
/Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Default aohghmighlieiainnegkcijnfilokake.app
- com.google.Chrome.app.Default-aohghmighlieiainnegkcijnfilokake-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app
- com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app
- com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Default coobgpohoikkiipiblmjeljniedjpjpf.app
- com.google.Chrome.app.Default-coobgpohoikkiipiblmjeljniedjpjpf-internal
/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle
- com.google.Keystone
dylibs
/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.703/_platform_specific/mac_x64/libwidev inecdm.dylib
Contents of Library/LaunchAgents/com.google.keystone.agent.plist (checksum 3747762641)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.google.keystone.user.agent</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
<string>-runMode</string>
<string>ifneeded</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>3523</integer>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
</plist>
User login items
iTunesHelper
- /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
Restricted files: 53
Lockfiles: 1
Elapsed time (s): 1037 -
no matter what I'm trying to do on my iMac - using safari, checking mail, or numbers, I am watching this horrible beachball spin more than actually DOING anything else. I saw a previous thread recommended to run Etrecheck, which I did and report should follow - can anyone help??
Problem description:
running slow, constant rainbow wheel
EtreCheck version: 2.2 (132)
Report generated 4/27/15, 4:40 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:41:40
Disk Information: ℹ️
Hitachi HDT721050SLA360 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (285.16 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N disk1 : (393.7 MB)
disk1s1 (disk1s1) <not mounted> : 101 MB
disk1s2 (disk1s2) <not mounted> : 118 MB
disk1s3 (disk1s3) <not mounted> : 74 MB
disk1s4 (disk1s4) <not mounted> : 58 MB
disk1s5 (disk1s5) <not mounted> : 38 MB
disk1s6 (disk1s6) <not mounted> : 1 MB
disk1s7 (disk1s7) <not mounted> : 2 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.9) [Click for support]
[not loaded] com.lge.driver.LGEMobilSolutionFamily (1.5.4) [Click for support]
[not loaded] com.novatelwireless.kext.wwan (3.1.11) [Click for support]
[not loaded] com.pantech.driver.PTRayUSBFamily (1.2.8 - SDK 10.5) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.68) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) [Click for support]
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.2) [Click for support]
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.2) [Click for support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (2.0.2) [Click for support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.0.2) [Click for support]
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7 - SDK 10.4) [Click for support]
[not loaded] com.vaultmicro.driver.PTUMWDrv (12.4.11 - SDK 10.5) [Click for support]
/System/Library/Extensions/LGEMobileSolutionFamily.kext/Contents/PlugIns
[not loaded] com.lge.driver.LGELTEBus (1.5.4) [Click for support]
[not loaded] com.lge.driver.LGELTEMdmControl (1.5.4) [Click for support]
[not loaded] com.lge.driver.LGELTEMdmData (1.5.4) [Click for support]
[not loaded] com.lge.driver.LGELTENicControl (1.5.4) [Click for support]
[not loaded] com.lge.driver.LGELTENicData (1.5.4) [Click for support]
/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/Plugins
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.1.11 - SDK 10.4) [Click for support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.1.11 - SDK 10.4) [Click for support]
[not loaded] com.novatelwireless.driver.3G (3.1.11 - SDK 10.4) [Click for support]
[not loaded] com.novatelwireless.driver.3GData (3.1.11 - SDK 10.4) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.1.11 - SDK 10.4) [Click for support]
/System/Library/Extensions/PTRayUSBFamily.kext/Contents/PlugIns
[not loaded] com.pantech.driver.PantechBus (1.2.8 - SDK 10.5) [Click for support]
[not loaded] com.pantech.driver.PantechCDFree (1.2.8 - SDK 10.5) [Click for support]
[not loaded] com.pantech.driver.PantechCm (1.2.8 - SDK 10.5) [Click for support]
[not loaded] com.pantech.driver.PantechMdmControl (1.2.8 - SDK 10.5) [Click for support]
[not loaded] com.pantech.driver.PantechMdmData (1.2.8 - SDK 10.5) [Click for support]
[not loaded] com.pantech.driver.PantechSer (1.2.8 - SDK 10.5) [Click for support]
[not loaded] com.pantech.driver.QmiDriver (1.2.8 - SDK 10.5) [Click for support]
/System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
[not loaded] com.vaultmicro.driver.PTUMWCDFree (12.4.11 - SDK 10.5) [Click for support]
[not loaded] com.vaultmicro.driver.PTUMWCSP (12.4.11 - SDK 10.5) [Click for support]
[not loaded] com.vaultmicro.driver.PTUMWDIAG (12.4.11 - SDK 10.5) [Click for support]
[not loaded] com.vaultmicro.driver.PTUMWMdmControl (12.4.11 - SDK 10.5) [Click for support]
[not loaded] com.vaultmicro.driver.PTUMWMdmData (12.4.11 - SDK 10.5) [Click for support]
[not loaded] com.vaultmicro.driver.PTUMWUSBMergeNub (12.4.11 - SDK 10.5) [Click for support]
/System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7 - SDK 10.4) [Click for support]
[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.7 - SDK 10.4) [Click for support]
Startup Items: ℹ️
TiVoDesktop: Path: /Library/StartupItems/TiVoDesktop
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.bird.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.gamed.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.pbs.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.SafariCloudHistoryPushAgent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
18 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.cache_delete.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.iconservices.iconservicesd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.sysmond.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
13 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Click for support]
[running] com.carbonite.launchd.carbonitestatus.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.smithmicro.vzwwirelessd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.dtv.vgconnect.plist [Click for support]
[loaded] com.dtv.vgconnect.uninstall.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
Spotify Application (/Applications/Spotify.app)
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
Music Manager UNKNOWN Hidden (missing value)
vzwwirelessd UNKNOWN (missing value)
DING! UNKNOWN (missing value)
uTorrent (29330) UNKNOWN (missing value)
Octoshape Application (/Users/[redacted]/Library/Octoshape/Octoshape.app)
EpsonLowInkReminderAgent Application (/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]
NP2020Player: Version: 4.5.2.0 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.3 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
SlingPlayer: Version: Unknown [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 10.1.3 [Click for support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.5 [Click for support]
User internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 [Click for support]
npBcsMcTcIO: Version: Unknown [Click for support]
Picasa: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
Manilla
3rd Party Preference Panes: ℹ️
Carbonite [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
MacFUSE [Click for support]
MusicManager [Click for support]
TiVo Desktop [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 214.09 GB
Destinations:
Data [Network]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 214.09 GB X 3)
Top Processes by CPU: ℹ️
11% CarboniteDaemon
10% WindowServer
5% PrinterProxy
2% distnoted(2)
2% NotificationCenter
Top Processes by Memory: ℹ️
540 MB kernel_task
430 MB com.apple.WebKit.WebContent(10)
49 MB Safari
37 MB spindump
33 MB CarboniteDaemon
Virtual Memory Information: ℹ️
248 MB Free RAM
3.76 GB Used RAM
1.09 GB Swap Used
Diagnostics Information: ℹ️
Apr 27, 2015, 04:16:09 PM /Library/Logs/DiagnosticReports/Spotify_2015-04-27-161609_[redacted].hang
Apr 27, 2015, 03:49:51 PM Self test - passed
Apr 27, 2015, 08:20:50 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-27-082050_[ redacted].hang
Apr 27, 2015, 08:20:44 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-27-082044_[ redacted].hang
Apr 27, 2015, 08:20:32 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-04-27-082032_[r edacted].hangWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
My imac is doing strange things:
-delaying between users: when closing session it goes to blue, then takes a while to appear users signin box, and then wont recognize mouse command to enter until a couple of minutes later... then everything seems alright until....
-it gets stuck between things, the rainbow wheel appears and its just delays there forever....
-and every now and then the mouse starts flickering and bouncing wildly onscreen.
I ran the appel hardware test and it detected an error:
4MOT/4/40000003:HDD-1233
Does anybody know what that means? HELP!WZZZ answered about where to get iStat. And do check the SMART status. If it is an overheating problem due to a fan or logic board problem, your hard drive is possibly cooking itself to death. If so it isn't a faulty hard drive even though the hard drive might fail. So assuming it's a temperature problem, even if you are able to repair things on the disk with software, that is working on symptoms, not causes. I could be wrong however.
RE: AppleCare: Your iMac came with one year of AppleCare (Apple's warranty program), but within the first year you can buy 2 more years. You have to extend by the one year anniversary of purchase of the computer. Your 10,1 is too old to still be in the first year, and since you asked what it was, I'm sure you don't have it. Bottom line meaning is that whatever this problem turns out to be, you'll have to pay for it. Unless there is something like this. It is for 2011 iMacs with certain Seagate drives. You can put in your serial number for fun, but it looks like yours is too old. Lastly, some people have had Apple help them anyway if it is just out of warranty, but many have not. Your machine is one of these. Type in 10,1 in the search box. Is there an Apple Store near you? Just b/c it's out of warranty doesn't mean you shouldn't have it looked at by Apple. But no one here can say at all what Apple will or will not do.
Hope you get it taken care of! -
I get the rainbow wheel when I try to open an internet page. It loads halfway, then freezes, with the rainbow wheel whirring around. Smae thing happens when I try to stream a movie on Netflix. The movie loads, then the wheel shows up and the screen freezes. Same thing when I try a DVD, it takes the disc, but won't play when I hit on PLAY.
I am repair permissions, and all that I can do, but I am a novice. Any help would be greatly appreciated because I spend big bucks and drive 40 miles to get Apple help.
Sharon in the woods of IdahoWelcome to Apple Support Communities.
If your profile info is up to date, you probably have a 2006 or 2007 MacBook with a CoreDuo or Core2Duo.
It probably came with 512MB or 1GB RAM memory and a 60, 80, or 120GB hard drive.
You're still running OS X Tiger, 10.4.
Your DVD drive may be dirty or wearing out.
For specifics about your computer, click on the Apple Logo in the menu bar, then About This Mac, and More Info... to find details.)
You may be running short of hard disk space. You should have at least 10% free, or 10 to 15GB free for best performance. Less than that, and your hard disk is spending lots of time searching for places to store data.
Complex web pages and sites like Facebook and Twitter, and pages using Adobe Flash, and high-bandwidth applications like video streaming from NetFlix can all cause your computer to run slowly, and the fan to run at high speed, because the processor is working hard. Conversely, email is not terribly resource-intensive, and probably still works pretty well.
Several things can each provide a small performance increase (listed in no particular order):
Adding more RAM memory. Upgrade to 2Gb to give your programs a bit of 'breathing room', especially if you are running more than one program at a time.
Erasing the hard drive and reinstalling the current operating system and programs from scratch. This erases all your existing programs and data. Unless you have backups and program discs, you lose everything currently stored on it.
Installing a higher capacity, faster hard disk, say 250GB or 320GB will give your programs and data more space, and perhaps faster access if you replace the factory 5400rpm drive with a 7200 rpm drive. If your current hard disk is nearly full (less than 10% free space), the drive has to 'thrash' to free space to store information.
Upgrading the operating system to OS X 10.5 Leopard or OS X 10.6 Snow Leopard. Both are discontinued OS X versions, still available to order directly from Apple, but not likely found on a store shelf any longer. An upgrade to OS X 10.7 Lion might not be possible for your MacBook (details here: http://www.apple.com/macosx/how-to-buy/), and Lion would likely cause a further slowdown, because honestly, Lion is optimized for newer, faster dual-core or quad-core computers with fast video chipsets and 4GB or more of RAM.
A faster internet connection, for example: I switched internet providers to get a 3.0Mb DSL connection (up from a 512Mb connection) for an extra $10 per month, and saw downloads and internet browsing speeds increase dramatically. With the slower connection, it was not possible to watch video.
Will all of these upgrades together get you close to the performance of the latest MacBook Air or MacBook Pros? NO!
Ultimately, you have a 4- or 5-year-old computer, and spending up to several hundred dollars for upgrades might not be a worthwhile investment for you, versus applying that much money toward the cost of a new(er) Mac, and perhaps passing your MacBook on to a friend, child, or grandchild who needs mainly email capability.
If a brand new Apple is not in the budget, consider a refurbished Mac from the Apple Store online. These are reliable computers from 'last year's models' and have the same 1-year Applecare warranty as a brand new model, and often sell at a discount of 10 to 30 percent of the price when the model was introduced.
I'm using a mid-2007 MacBook, purchased as a refurb from Apple in late 2007. It came with 1GB RAM, a 120GB 5400 rpm hard drive, and OS X 10.4 Tiger. Over the years, I've upgraded it twice. Firs to 2GB, then to 4GB RAM, to a 320GB drive, then to a 500GB 7200 rpm hard drive, and to OS X 10.5 Leopard, and then to OS X 10.6 Snow Leopard. Rather than one more round of upgrades to OS X 10.7 Lion, I'm saving for a newer MacBook Pro or MacBook Air at some time in the future. -
Yahoo is my homepage and I also have just moved and have a new internet provider. I doubt this has anything to do with my issue but thought just in case, I'd provide that information. When I select an article to read from the yahoo news section, it goes directly to the article. However, if there is a video attached, the small rainbow wheel appears and turns endlessly. I can't get out of the cycle. I can't select restart. I eventually must manually close down the Mac and then must manually restart. This happens EVERY time I select an article with a video attached to the text of the article. Anybody have a clue what is going on and how to stop the insanity?
Thanks,
SheriSheri
It sounds like your ISP is slow and this is causing the video to take a long time to download.
Go to http://www.speedtest.net and click Start Test.
Whatever you do don't click anything on the rightside of the screen for MacKeeper. That is scamware and all it will do is hose your computer up royally.
My numbers were Ping 11ms Download Speed 25.44 Mbps Upload Speed 3.49 Mbps
Which aren't bad.
Let us know what you get.
Allan -
Macbook Pro running very slow and keep getting rainbow wheel
Dear Friends of the Forum,
I have Macbook pro mid 2010, and I'm having some issues. The computer is running quite slow when opening any program and the rainbow wheel comes up. Further, the even when trying to click on the commands, the rainbow wheel appears again and I have had to re start the computer a couple of times.
I started the computer in safe mode and it is running a bit better, but decided to run an EtreCheck. I will share the report with the forum, as I do not have the technical knowledge to completely understand it.
I would be most appreciative if you could look at it and let me know your thoughts and recommendations.
Best,
OA
EtreCheck version: 2.2 (132)
Report generated 4/25/15, 10:56 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 959 - SN = 9G0130XGCD3MA
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:15:29
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.07 GB (60.93 GB free) - 109 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist [Click for details]
Launch Agents: ℹ️
[not loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.google.keystone.daemon.plist [Click for support]
[not loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Slick Savings Adware! [Click to remove]
Searchme Adware! [Click to remove]
Amazon Shopping Assistant Adware! [Click to remove]
Ebay Shopping Assistant Adware! [Click to remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
0% notifyd
0% SpotlightNetHelper
Top Processes by Memory: ℹ️
475 MB firefox
314 MB kernel_task
98 MB Finder
86 MB CVMCompiler(2)
82 MB UserEventAgent(2)
Virtual Memory Information: ℹ️
70 MB Free RAM
3.93 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 25, 2015, 10:38:27 PM Self test - passed
Apr 25, 2015, 02:59:01 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-145901_[redacted] .crash
Apr 25, 2015, 02:39:01 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-143901_[redacted] .crash
Apr 25, 2015, 02:14:38 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-141438_[redacted] .crash
Apr 25, 2015, 02:02:25 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-020225_[redacted] .crash
Apr 25, 2015, 01:56:32 AM /Library/Logs/DiagnosticReports/Finder_2015-04-25-015632_[redacted].cpu_resourc e.diag [Click for details]
Apr 25, 2015, 01:31:45 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-013145_[redacted] .crash
Apr 24, 2015, 11:08:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-24-230831_[redac ted].crash
Apr 24, 2015, 11:08:29 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-24-230829_[redacted] .crash
Apr 23, 2015, 05:48:45 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-23-054845_[redacted] .crash
Apr 22, 2015, 11:57:09 PM /Library/Logs/DiagnosticReports/fpsaud_2015-04-22-235709_[redacted].crash
Apr 25, 2015, 01:17:16 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-011716_[redacted] .crashI see that you don't have Time Machine configured, before you do anything you need to make a full backup onto an external hard drive.
Restart while holding Command R and choose Disk Utility to repair your hard drive. Run repair as many time as it takes to report that no more errors were found, it will probably take two or three attempts.
These are all adware, click the link next to them to remove
Safari Extensions: ℹ️
Slick Savings Adware! [Click to remove]
Searchme Adware! [Click to remove]
Amazon Shopping Assistant Adware! [Click to remove]
Ebay Shopping Assistant Adware! [Click to remove] -
I cannot email from Iphoto. Mail just quits. Rainbow wheel spins continuously. Will not let me go from drafts to inbox or outbox, etc.
My regular google gmail works fine.You should be able to do it with Dropbox.
-
My circa 2007 iMac freezes up, and rainbow wheel appears when this happens. I know the computer is starting to get old but I can't afford a new one at this time and would love to continue using my Mac, but it's frustrating. Most of the time I ONLY have 1 thing open at a time, and keep my tabs down to a minimum. I bought this to do film editing on but with it acting like this I cannot do that. I know I need a ram upgrade (currently running 2 gb) and my OS is old, 10.5.8, but I think even with it being a bit outdated it should run better than this. Would a fresh install or OS upgrade resolve this? Or any other suggestions to keep this clunker chugging along for a little while longer?
How full is the hard drive?
Do you run any virus software or hard drive "cleaner" software like MacKeeper?
If your model is from 2007 you can install up to 6 GBs of RAM.
2 GBs is the barest of minimum RAM for OS X to run on.
Especially if doing video work. You simply do not have sufficient RAM.
Also OS X 10.5.8 Leopard support ended around 2009.
You could update to OS X 10.6 Snow Leopard, at least.
It is available on disc from the Apple store for U.S. $19.99.
I Would seriously upgrade your iMac's RAM to the max. 6 GBs before doing this.
Reliable Mac RAM can be purchase from online Mac RAM source Crucial memory or OWC ( also known as macsales). -
MacBook Pro extremely slow start up, Rainbow wheel of death. HELP!
Hi there
My Mac has just suddenly started becoming very slow. Upgraded to Mavericks 2 months ago. Had an issue at first install that was resolved with re-installation.
Has become very slow to boot, freezing at the Grey Screen with the Apple and spining cog. (Kernel I think?)
It is also very slow once logged in. Nothing has changed system wise. Any help would be much appreciated.
EtreCheck version: 1.9.11 (43) - report generated 6 June 2014 1:53:23 pm AEST
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:32:16
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (56.74 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.ZTE.driver.ZTELTEUSBCDCACMData (5.0.1) Support
[not loaded] com.ZTE.driver.ZTELTEUSBMassStorageFilter (5.0.1) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.12) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.12) Support
[kext loaded] com.digidesign.iokit.DigiDal (9.0.4f4 - SDK 10.5) Support
[not loaded] com.maudio.usb.fasttrackpro.driver (1.8) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) Support
[kext loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) Support
[not loaded] com.roxio.TDIXController (1.7) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.5) Support
[not loaded] com.zte.LTEdriver.cdc_ecm_qmi (1.0.2) Support
[not loaded] com.zte.LTEdriver.cdc_usb_bus (1.0.2) Support
Startup Items:
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
PACESupport: Path: /Library/StartupItems/PACESupport
Problem System Launch Agents:
[loaded] com.paragon.NTFS.auth.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] PACESupport.plist Support
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] com.sierrawireless.SwitchTool.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
None
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
3rd Party Preference Panes:
Adobe Version Cue CS4 Support
Flash Player Support
M-AudioFastTrackPro Support
Paragon NTFS for Mac ® OS X Support
Time Machine:
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
0% TextEdit
0% fontd
0% aosnotifyd
Top Processes by Memory:
119 MB mds_stores
106 MB Google Chrome
66 MB Finder
57 MB WindowServer
45 MB Dock
Virtual Memory Information:
1.77 GB Free RAM
1.13 GB Active RAM
213 MB Inactive RAM
787 MB Wired RAM
442 MB Page-ins
0 B Page-outs
Battery Info
Charge Information:
Charge Remaining (mAh): 3391
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 5599
Health Information:
Cycle Count: 806
Info received after running syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tai in Terminal
Jun 1 17:56:26 shaunmahallsmbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 10524
Jun 2 12:12:30 shaunmahallsmbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 94
Jun 6 09:24:24 localhost kernel[0] <Debug>: Previous Shutdown Cause: -60Thanks for all the suggestions guys, I'm not too Mac savvy, so the help is very much appreciated. So here's what I've done...
Had already tried to delete CleanMyMac. So I got EasyFind, and used it to delete/destroy the rest of the files. Did the same for Roxio, Sierra Wireless and Seagate. PaceAp would have been installed with Pro Tools, which is now gone.
There are several files associated with Sierra, PaceAp and Seagate (.plist & .bom files) that I cannot delete, as I get an error saying that cannot be deleted.
Tried Verifying and Repairing Disk Permissions - All was OK
Ran through the Sleep, then Restart, then Shutdown sequence. Noticed no difference.
Reset P-Ram.
Reset SMC
Rebooted again, holding command + R and ran the disk utility.
First Verified the disk. Got errors:
Invalid Directory item count
Volume bitmap needs minor repair for orphaned blocks
The volume Machintosh HD was found corrupt and needs to be repaired.
So I then ran Repair disk, it ran through and then said:
The volume Machintosh HD was repaired successfully.
The battery condition is normal
Charge Information:
Charge Remaining (mAh): 5420
Fully Charged: Yes
Charging: No
Full Charge Capacity (mAh): 5482
Health Information:
Cycle Count: 806
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12401
I then rebooted, but nothing has changed. At the moment it boots to the grey screen with the Apple logo and cogwheel. Takes about 10 mins to then go through to log in. Often the fan will start running as if the system is under load.
When I click login the rainbow wheel pops up and it freezes for a while. Then it eventually loads the home page. Takes another 10 - 20 mins to load everything, the clock and wifi connections in the top right take ages to load.
It will be extremely slow for another 20 mins or so. Cant open folders or do simple tasks without getting the rainbow wheel. Then after a little while it seems to run OK, but still sluggish.
There are no programs that are launched on startup, and I close all programs before shutting the system down. I have over 100 GB free space on the harddrive. Yet I notice in the data from EtreCheck, it states there is only 66 Gb.
Haven't used Time Machine, as my external harddrive is formatted to FAT32, and I have nowhere to store all its contents to reformat it to Mac Extended Journal. I have backed up all the files from the system that I need.
So is there anything else I can try? Should I try a full system wipe and reinstallation? If so, how do I go about this?
I'm assuming unlike PC's, it's not just a simple task to replace the harddrive, if it is failing hardware?
I'm in rural Australia, so not readily near a Mac Support Shop. But if it is hardware, I'll just have to figure out some way to get to one.
Here's the updated info from EtreCheck, if its of any use..
Thanks again everyone the help, muchos gracias!
EtreCheck version: 1.9.11 (43) - report generated 7 June 2014 1:54:42 pm AEST
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 2:11:8
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (66.67 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.ZTE.driver.ZTELTEUSBCDCACMData (5.0.1) Support
[not loaded] com.ZTE.driver.ZTELTEUSBMassStorageFilter (5.0.1) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.12) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.12) Support
[kext loaded] com.digidesign.iokit.DigiDal (9.0.4f4 - SDK 10.5) Support
[not loaded] com.maudio.usb.fasttrackpro.driver (1.8) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) Support
[kext loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) Support
[not loaded] com.roxio.TDIXController (1.7) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.5) Support
[not loaded] com.zte.LTEdriver.cdc_ecm_qmi (1.0.2) Support
[not loaded] com.zte.LTEdriver.cdc_usb_bus (1.0.2) Support
Startup Items:
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
PACESupport: Path: /Library/StartupItems/PACESupport
Problem System Launch Agents:
[loaded] com.paragon.NTFS.auth.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] PACESupport.plist Support
Launch Agents:
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] com.sierrawireless.SwitchTool.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
None
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
3rd Party Preference Panes:
Adobe Version Cue CS4 Support
Flash Player Support
M-AudioFastTrackPro Support
Paragon NTFS for Mac ® OS X Support
Time Machine:
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
8% Google Chrome
8% WindowServer
2% hidd
0% mdworker
0% fontd
Top Processes by Memory:
254 MB coreservicesd
127 MB Google Chrome
111 MB com.apple.IconServicesAgent
86 MB Finder
61 MB Google Chrome Helper
Virtual Memory Information:
780 MB Free RAM
1.52 GB Active RAM
716 MB Inactive RAM
917 MB Wired RAM
823 MB Page-ins
0 B Page-outs -
I am not able to use the ftp export in Muse. When I enter my host, name and password, I get a long interlude of rainbow wheel and finally the message that my ftp host cannot be found. I have verified the name and that it is port 21. I can export to html and use another ftp client to upload (to the same server) but this is tedious and making minor changes is painful. Have you encountered this and found a solution?
Hi Susan,
In that case I will recommend that you consult a local technician/IT team and see if there is some network connectivity issue with your machine.
- Abhishek Maurya
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