FCP unable to Capture Canon GL2

Hello -
My system is noted below. Final Cut Pro is updated to 6.0.4.
I am unable to capture the video using Canon's GL2 using the current version of FCP. I believe that I have everything configured correctly because I am able to capture audio and video using my father's JVC GR-DV800U video camera. Actually that particular JVC camera seems to work quite well with FCP. But not Canon's GL2. I am able to control camera's Rewind, Fast Forward, Play, etc. So I know that some communication is taking place. However, no picture is present within FCP; no capture either. Instead, I get that dreaded beach ball wheel.
I believe the FCP settings are correct: Under "Audio/Video" settings, the audio is set to MOTU's 424 (for the 2408 MK3); the DV Capture Preset (and the Sequence) is set to "DV NTSC 48 khz"; Video Playback is set for"Digital Cinema Desktop Preview - Main" with the audio playback set (again) to MOTU's 424 card.
I am attempting to capture the video to an external hard disk drive using the Mac Pro's firewire port located in the back of the computer. Again, this all works using my father's JVC video recorder.
*Given the computer setting and operating system, is this a known issue between the FCP and the GL2??* My GL2 is an older video camera. I purchased it quite a few years ago. *It seems like the GL2 may be the culprit. Yes? No?*
I'm very new to FCP. My background is with SONY's Vegas program (currently I'm up to version 8). Been using the Vegas program for years. My Dell Workstation, unfortunately, is old; it definitely is showing signs of aging. So, to make a long story short, I've decided to invest time and money in a Mac Pro (I use it primarily for music sequencing using the Logic Pro program which I love!) Now I want to learn how to use the FCP which I purchased several months ago. Not being able to have FCP communicate with the GL2 is a minor significance for me, though. I'm in no financial place to purchase a new camera at this time. Luckily, I usually record the video using Focus Enhancement's FS4-Pro with the GL2. So I am not totally dependent on having FCP and the GL2 work together. *Thankfully, the FS4-Pro DOES works well with FCP!!* Too bad I didn't use the FS4-Pro today. Wish I did. UGH
Could there be a work around in getting the GL2 to communicate properly with FCP??
Thank you in advance for your thoughtful insights and suggestions.
Regards,
Ted Fiebke

Not all Canon cameras have connection issues, but hanging around this site I've come to recognize their ability to connect in FCP is the most problematic of all the camera brands. If you have a Canon camcorder, and can not get it to connect up with FCP, the following is a way to sort through the issues and get it to work. Some are elegant - some are ugly.
Before we go any farther
• You should be using 'Firewire Basic' as the control protocol. If you aren't, go change it and try again.
• Also, verify that you have a solid installation of Quicktime. You may want to reinstall it using the 'delete receipts' method.
With some confidence that the software installation and camera settings are correct ... the most direct solution is to purchase another, non-Canon device to use as your capturing machine. The (now discontinued) Sony DSR-11 is highly recommended for DV work. A deck will save wear and tear on the camera's lightweight drive mechanism and will allow you to permanently connect a NTSC/PAL monitor for proper viewing. If you are working with HDV, you may have other issues ...
Beyond that, the path you take depends on the model of computer you own.
1. If you have a G5 tower or a MacPro, capture to a second internal drive with only the camera attached. If you need to move material to firewire drive, disconnect the camera. A second internal drive is quite inexpensive these days if you do not already have one.
2. If you have a G5 tower (PCI) MacPro (PCI), G4 powerbook (PCMCIA) or MacBookPro (Expresscard 43) with an available slot, purchase the appropriate firewire card for the slot. Connect your camera to the card and you should be good to go. The new card creates a unique bus and will avoid collisions with the external drives.
3. If you do not have a slot or a second internal drive and you are stuck with the camera, welcome to the camera/drive shuffle.
• shut down and remove the external hard drive(s) from the system
• connect the camera directly to the firewire port of the computer
• start the camera then the computer
• capture to your internal (system) hard drive
• shut down the camera and computer
• disconnect the camera and reconnect the external hard drive(s)
• start hard drive(s) and computer
• move captured files to external hard drive(s)
• edit
If you output back to tape or wish to view your work on an external Video (NTSC or PAL) monitor, you need to set up the camera to use the firewire out as the A/DV converter or VTR - which means reversing the steps:
• copy the file back to the internal drive
• shut everything down
• disconnect the external drive(s)
• connect the camera to the firewire port (and the TV to the camera if needed)
• start the camera then the computer
• play the file.
One caveat here - You may have difficulty getting the file back to tape without dropping frames. Playing files off of the system drive is very demanding and they may have a hard time keeping up.
All in all, if you do not have the option for second bus (i.e. iMacs, eMacs, iBooks, MacBooks) you may want to think about a computer with expandable options next time.
There is the option of capturing using iMovie, but that brings on it's own set of problems and is not recommended.
Good luck.
x

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    • Network storage
    • File Vault is on
    jiggaman15dg wrote
    if you have adobe cs3 or 4 and have the adobe bridge on close that
    or no firewire will work
    see if that halps
    DJ1249 wrote
    The problem was the external backup hard drive that is connected, you need to disconect the external drive before the mac can see the video camera.
    MaryBoog wrote
    Maybe your problems is solved in the meantime, but for all others this might help as I had the same problem, also have the Sony HDR-HC7, but the 7e (Europe, PAL). I found this link today and it works perfectly
    //support.sony-europe.com/tutorials/dime/videotransfer/vtransfer.aspx site=odwenGB&sec=DVH&m=HDR-HC7E
    What I exactly did.- put camera in play mode - open guide - choose connection guide - choose comp./printer (where to transfer movie to) - select connection.- i-link (on my camera) but equal to firewire - OK - choose HDV - choose NO for conversion of i.link.
    Settings are shown then (VCR HDV/DV.- HDV and i.link-conv..- OFF), press OK, OK, END.
    Switch camera off. Connect firewire cable to camera & Mac. Switch camera on, in play/edit mode.
    Open i-movie, choose import from camera. On screen below the camera connection is shown.- DV (HDV). Now you can import, automatically or manually.
    This worked perfectly for me. Took me 2 days to find out. Could not find any clear thread explaining what I had to do on the camera and the manual was not clear either.
    Yours Bengt W

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