FCP Universal Crossgrade - still waiting

I sent mine crossgrade form out 5 days ago, so I'm hoping they will come in soon. I tried to check the status of my crossgrade online but I don't appear to be in their systems yet.
Anyone have a number that I can reach a "person" to ask about the status? Opposed to the automated number on the form that has general information not concerning the Crossgrade.
It's not easy being left in the dark with my FCP cd's out there and my new MacBook Pro coming in next week. I need my disks!
Thanks,
-Paul West

Mine took awhile to be updated in their system and I sent the form and disc out via overnight service. I checked the tracking (shipment) information and saw that it had been received, but I was not on the website yet. It took about 3 days for my info to show up on the website, so you have to allow them sometime.
If you sent out your form and disc via standard service (5-7 days), add an additional 3 days for your info to post. Then another week after your status changes to shipped. It took about 2 weeks for me to get my discs from the day I sent the form to the day I received the package.
~Athen

Similar Messages

FCP Universal Crossgrade

DEEPLY unhappy. I own a Macbook Pro, live in the UK and want to get a universal version of FCP. I look on the website and get the only crossgrade form has a US address. We phone Apple UK to ask if there is a UK address. Answer; "no, you have to send it to the US." So we bundle up all our master disks and send them registered mail to the US. Three weeks later we get them back with a note saying "this offer is only available within the 50 United States"
erm...sorry? What the ****? Not very universal is it....

where were you looking?
did you check here on the UK page for Apple
http://www.apple.com/uk/universal/crossgrade/
it says you have to mail them to
Final Cut Studio Universal Crossgrade
Apple Fulfilment
PO Box 33
Cork
Republic of Ireland
DAVE

Is Universal Crossgrade Still Available?

Does anyone know? I've been meaning to upgrade my PowerPC copies of Motion and DVDSP... I tried the crossgrade link and it doesn't seem to work anymore... I hope my procrastination didn't cost me...

Also, please click on the or buttons over posts as appropriate...

Logic 7.2.0 Universal Crossgrade DVD

Does anyone have the Logic 7.2.0 Universal Crossgrade DVD and lives in the San Francisco Bay Area.
I need a copy. Help!!!!!!!!!!!!!!!!!!!!!!!

Good question. I plan to. but as for today. I have a g4 tower with a processing speed of only 933 MHc. Logic 8 needs to be run on a computer with at least 1.25 G processing speed. I ordered a new processor that I going to install from owc that's has a 1.5 G processor but until that arrives I guess I wanted to have the most updated version possible. But you bring up a good point. Maybe I should just wait to upgrade my processor and just install 8.
Thanks

Anyone still waiting for xgrade? Or: I still haven't received my discs....

Hi all,
I ordered my XGrade discs on 2/7, and they were shipped on 2/29. I am in Los Angeles. I still haven't received them, and I am getting a little antsy.
THe email describes media mail as '3-7 days' (I am beyond that now) and I don't think it can be tracked....
Is anyone else still waiting for their crossgrade discs to arrive, with a similar ship date as mine ?
Thanks!
dan

Media mail IS totally dependent on the originating post office. Some have managers/supervisors who say: If it comes in today, it goes out today. Others could give a rat's behind, and they let it pile up in a big hamper. When it gets too heavy to deal with, they load it on a truck to go to a sorting station.
don't get me started on the postal service. If junk mailers had to pay full freight on all the cr@p they send, OUR rates would still be about 14 cents for first class.
When did we all stop being citizens and start being consumers? We are subsidizing the junk mailers. My favorite revenge is taking one mailers stuff and putting it in another's prepaid envelope and sending it. If we all did that, maybe SOMEONE would wake up to the whole stupidity of junk mail.
OK-- off soapbox now.

5 months + and still waiting for a phone line

27/05/2013 Placed order for line and broadband. Paid for 1 year service in advance.
This was to reconnect a line I had cancelled in in January as we started a major re-fit/renovation at our house and were out of it for 4 months. Transferred line to a new address at this time (different exchange)
18/06/2013 Engineer scheduled to visit. - Waited in for 6hours, no one turned up, no contact made
19/06/2013 No one got in touch. I telephoned. Problem with line. New appointment made for Monday 15 July 2013
15/07/2013 Engineer did not turn up, no contact made again after waiting in most of day.
16/07/2013 I called and told work on line not completed. They needed to do external work. Given assurance I would get a call on 21/07/2013 as work scheduled to be completed by then. It had been accelerated (had been told this before come to think of it)
21/07/13 No one called, again
22/07/2013 I called and told work still not completed but would be by 25/07/2013 so to call back and arrange an engineer visit appointment
25/07/2013 I called , told work still not completed, would get a call by 29/07/2013 when work will be completed – to arrange another engineer visit. I filed online complaint
29/07/2013 no call. I called, no update, call again in 2 weeks
Numerous calls in August, and 2 online complaints. Now getting texts telling me there is no update and promising to get in touch by a certain date, they don't. New line needed as exchange reached capacity. Old line no good, have to lay a new one. Still being told order will be accelerated. Still waiting for the "advisor in our delays team to monitor the job and contact the engineers for a full investigation to be done so we can provide you with an accurate update."
Still more calls in September along with numerous calls (me) and 2 from BT to say they have no update!
Still being told the biggest load of rubbish as an excuse, eg me "but I had an active line in January" you "ah that is openreaches fault, they come and physically rip out and remove the wiring if a line is cancelled" or: BT- "we cant talk to openreach ourselves, we can only email them" me - "that's funny as your colleague on the last call claimed to have spoken
with them after leaving me on hold for 5 minutes"
October. Called today. ( now have a telephone number with a PIN number) Still no progress. They started digging on September 5th according to one email. I asked were they using a tea spoon, they even replied in email NO!
What am I supposed to do now. I am to get an update "tomorrow", but going by all previous updates it will be we will call again in 10 days - the don't. Time spent waiting for engineers - 2 days, time spent on phone/emails etc - 5+ hours.

Hi MCM66,
Thanks for posting and welcome to the community!
Sorry for the problems you've had getting services reconnected. Hopefully the renovations were well worth it!
I can help sort everything out from here. Click on my username and under the section "about me" you'll see the link to "contact the mods".
Whenever we've received your details we'll take it from there.
All the best,
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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Single User Mode: Still waiting for root device

iMac G4.
I reset the NVRAM, PRAM. It won't attempt to boot from anything but a OS 10.4 cd; booting from OS 9 cd just leaves me at the flashing question mark icon.
If I try to boot from OS X cd, it comes back with the prohibitory sign.
If I try to boot into single user mode, it gives me a bunch of "...."has no kernal dependency lines, then a 'still waiting for root device' line, and repeats that.
Something to the effect before the 'still waiting for root device' is "Waiting on <dict ID="0"><key>IOProvider-Class</key><string ID="1">IOResouces</string><key>IOResouceMatch></key><string ID="2">boot-uuid-media</string></dict>"
Any help please?

Nevermind...I found out that the hard drive was bad...still puzzles me why it wouldn't boot from CD though, as I thought they all should even if no drive is present.

10.6.8 Netboot - "Still waiting for root device"

Hi all,
I am having trouble with one particular 10.6.8 Netboot image that is hosted on a Mac Pro running 10.5.8 Server. (The main 10.5.8 Server is currently hosting about 15 other Netboot and Netrestore images that work with no problem.) I built the image on a 10.6.8 Server using System Image Utility from a fully updated 10.6.8 restore image on an external hard drive. The external drive was started up on MacBook, MacBook Pro, and iMac systems ranging from Late '06 to Early '11 revisions. Software update was run on every startup, but came back fully up-to-date every time and never encountered problems starting up each from the external drive.
I then ran Disk Utility permissions repair on the external drive from the 10.6.8 Server Mac Pro and built the Netboot image in System Image Utility. Although I am fairly new to this process, I have already successfully built several 10.6.8, 10.7.5, 10.8.5, and 10.9 Netrestore images as well as one 10.9 diagnostic Netboot that all work perfectly. I followed the same process when creating the 10.6.8 Netboot image.
The image I created, called 10.6.8 Diags 3.0, shows up in the Netboot list, but when I attempt to boot it shows the Apple logo for a bit before showing the "circle slash" symbol. Verbose mode shows that it hangs when starting and repeats "Still waiting for root device" over and over again and never does anything.
I have rebuilt the 10.6.8 Diags 3.0 Netboot image several times to rule out the possibility of corruption durring image creation. I have also tried to create the image from a Firewire attached external drive as well as building the data on the external drive into a .dmg on the 10.6.8 Server and then creating the image from that. All methods of creating the image yeild the same "Still waiting for root device" error when attempting to start up on any system supporting the 10.6.8 kernel.
Netboot settings in Server Admin are the same as other Netboot images that are functioning: enabled, diskless, Intel (grayed out), and NFS. I have verified that all enabled image index numbers are unique and even tried several different index numbers on the problem Neboot image.
Again, all other Netrestore images I created on the same 10.6.8 Server work just fine when added to the Netboot directory on the 10.5.8 Main Server, but the Netboot image of 10.6.8 Diags 3.0 does not. I'm not sure what else to try at this point, any ideas?

Ooooh. I've been reading similar pages on cidori.org and just assumed it was one of those. Remarkable how my google searches didn't find that one. Thanks for the pointer, and I'll go try it.
Thanks again, Dan.

HT1577 how do a get a refund on a ridiculously slow downloading rented movie for my apple tv dispite a 5mb/sec down load speed? my first experience with appletv movie rental. no good. rented at 4:30pm. still waiting for standard def movie to finish at 8:1

how do a get a refund on a ridiculously slow downloading rented movie for my apple tv dispite a >5mb/sec down load speed? my first experience with appletv movie rental. no good. rented at 4:30pm. still waiting for standard def movie to finish at 8:10pm. Not good enough.

Thanks for the pointers folks. Yeah, 1.5GB is pretty poor isn't it? There are other suppliers, but you have to get a their phone line installed to access the internet so it's an £85 setup fee plus a day off work for a guy to come round and drill a hole in your wall before you even get to the monthly costs.
Don't get me wrong though - I'm certainly not an Apple basher, but am equally frustrated with both them and the ISP.
Virgin Media spend all kinds of money advertising their broadband as the fastest in the UK, but don't tell you (up front anyway) that you'll be cut off if you actually try and use it.
Apple on the other hand carry on with their 'it just works' mantra, but with Apple TV this only applies if you meet certain criteria (again, not mentioned up front).
I guess it aint a biggie, as i was gifted my Apple TV, and love all the other stuff it does, but from the number of posts on this forum can see that there's a lot of angry customers out there who want explanations as to why they're having similar problems to me.
Will be very interesting to see if Apple release any kind of software update that turns the flash drive from a buffer to permanent storage, to at least ease some of the pain...
Message was edited by: McGinty

Still waiting for a response from Adobe regarding the post "Printing a pdf from a marked-up pdf".

Still waiting for a response from Adobe regarding the post "Printing a pdf from a marked-up pdf" dated 15 Dec 2012 9:20 AM.

Look everyone that comes here with a support problems has gone through all the normal channels, around and round in circles with no one seeming to be interested. They've called every phone number, every email address they can find. They have been put on hold and bounced fifty times to another operator only to be hung up on. If Adobe would bring back support to main land and have people that know what's going on instead of having people that people can barely understand read from scripts. Scripted information only applies about 10 % of the time. I'm just giving people an alternative. after they have torn their hair out going the normal route. If they had been able to get a solution they wouldn't be coming here for help.
There should be a forum set up just for people to air these issues and Adobe employees forced to man it. Then we wouldn't have to have such a Bad attitude. Right now Adobe's Support reputation is worse than Intuit's which did have the absolutely worse on the Planet. Now they are number 2.
You know it yourself that Adobe's support is absolutely worse than terible. However to prevent me from being banned from the forums I will simply will provide the adobecare email address from now on
So let's sweep it under the rug.

Will FCP Studio CrossGrade work on my non-Intel Macs?

Hello,
I am having to get the Final Cut Studio Universal Crossgrade for my new Mac Pro 2GHz Intel machine. Will the Crossgrade work on my other machines WITHOUT the new Intel chips (Power Mac G4 733MHz & G4 Powerbook 1.25 Ghz).
Thanks,
PM

Correct me if I'm wrong but I think that the previous statements are only a half truth. I own a Mac Pro and a G-5. I upgraded to Universal on both of them and while the program works on both you can't take a saved file from the Mac Pro to the G-5. You get a "General Error" Message.
Anybody know any more information on this?

My Facebook and Weather Channel app are still waiting after the update to ios6

Since I updated yesterday afternoon all of my purchased apps are not showing on the wall and two of my apps are still waiting to be updated. I have shut my phone down and restarted it plus logged into FB through my settings.

I just found this post: https://discussions.apple.com/message/16197528#16197528
Apparently, my setup of using a symlink (created in Terminal via "ln -s") for my "Movies" folder in my home directory to a different directory on the same HD had something to do with the problem. I removed the symlink and moved the folder back into my home folder. Then FCPX prompted to upgrade my projects. I'm backing them up now before trying to do that. ;^)
So the bug is apparently that FCPX cannot work correctly with Mac OS's filesystem features… :-(

I have iphone4. I tried 2 update some applicaStions when I was in USA, updates installation were not complete. Coming back 2 my country Egypt, I am unable to complete the installation of the update; it is still waiting. Is there a way other application ?

I have iphone4. I tried 2 update some applications when I was in USA, updates installation were not complete. Coming back 2 my country Egypt, I am unable to complete the installation of the update; it is still waiting. Is there a way 2 complete installation other than deleting the application that contains important data?

I have iphone4. I tried 2 update some applications when I was in USA, updates installation were not complete. Coming back 2 my country Egypt, I am unable to complete the installation of the update; it is still waiting. Is there a way 2 complete installation other than deleting the application that contains important data?

2 weeks after activation date and still waiting fo...

Hi,
My activation date was supposed to be the 20th of January and what a surprise I am still waiting for the magic broadband light to come on. Calling the 0800 800 151 gets you know where. I have phoned 5 times only to be told that it will be activated tomorrow. Last night I called and the lady I spoke to was going to perform a line check and assured she would call me back. Of course she didn't so I called again. Don't worry was the answer, it will be working in the morning, all you need to do is reset the hub. Guess what? It's still not working. Not only that BT have now sent me a bill! For what? 5 wasted phone calls and a service that I haven't even got.
If anyone knows how this problem can be resolved please help. Otherwise I will be cancelling my contract. I will certainly be cancelling my direct debit.
Solved!
Go to Solution.

It looks like the order did close so this is being treated as a fault - there's a fault already logged there but I'll do a few more checks and reply to your email shortly.
As others have said you're entitled to a rebate for the period of time your broadband's been down so we can take care of it once the broadband's up and running.
Thanks,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

What is the Final Cut Studio Universal Crossgrade?

I got an e-mail with an offer to purchase a "Universal Crossgrade" to Final Cut Studio for $49, but I'm not clear about what this is.
I already own FC Studio. Does "Universal" mean that all of the components are now in a single app so there's no more "round tripping" between apps?
Does "Universal" refer to the fact that this is compatible with both Power Mac and Intel based machines?
I'm confused about about what's new in this latest version.
G5 dual 2.5 Mac OS X (10.3.5)
G5 dual 2.5 Mac OS X (10.3.5)

Mike,
The order form (http://images.apple.com/universal/crossgrade/pdf/Crossgrade.pdf) makes it look like you have to send in all 4 DVDs (Final Cut Studio, Motion 2, DVD Studio Pro and Soundtrack Pro).
This is the part that makes me a little squeamish. I haven't had any problems that require a re-install lately, but IF I DO before my new disks get here, I'm stuck. Also, what happens if I get the new version and there's a bug or something else about it that I don't like? Once again, I'm stuck.
Maybe I'm just being paranoid.

FCP Universal Crossgrade - still waiting

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