FCP won't reconnect offline media

OK, I've read several pages, but can't find anyone with the same problem.
for no apparent reason FCP made all my freshly captured clips offline. (We did have a power outage, but that's all I can think of that might have done anything.) I did not move or rename any files. Just opened up FCP and they were ALL offline. All of them have the correct reel number.
Tried to reconnect, but got the message that there was "not proper content" to reconnect...
So, I moved the files to trash, and manually recaptured. Now about half of them again say they are offline, and FCP refuses to accept them when I try to reconnect. This time, it is just the audio file that is offline.
I remember this happening once before, but not to this extent.
I tried trashing the FCP thumbnail cache as well.
I tried renaming the files with .mov as well.
Am I trying to operate FCP on a Mac that is too slow or something like that? I've been using this version of FCP for a long time. Just using a different computer. And I'm stuck with this iMac.

Has the media itself corrupted? If so then you should treat yourself to the "FCS Maintenance Pack" .. there's nothing else like it out there for Final Cut Studio users :
http://www.digitalrebellion.com/fcsmaintenance/
Amongst its many tools you'll find a QuickTime Repair tool, and in a worse case scenario, a Media Salvage tool
If the media is ok then you should treat yourself to "FcpReconnect" ... yet another must have tool for every working FCP editor :
http://www.videotoolshed.com/product/41/fcpreconnect

Similar Messages

PP CS4 won't relink offline media

Can anyone help me trouble shoot my Premiere Pro CS4? It would refuse to let me save anything, freeze and make me force quit it over and over, finally it told me to reinstall. So i did but now none of my previous timelines work, the media is all either offline or just not playing when i try to playback. When i try to relink the offline media it tells me the file dimensions are too big. What can i do? This is a big project which needs to be completed urgently and i don't want to have to start over losing weeks of work.
I'm using a macbook pro and an education version of the adobe masters collection.

Hi all, thanks for your help but neither of those solutions are working. I have found an autosave in which most of the media is still linked but not all of them and I am still being told that the file dimensions are too large to link, despite being from tapes i captured using premiere pro. While all clips are in the same place as where i edited them, the ones that appear to still be linked are blank and will not play.
Date: Sun, 29 Jan 2012 10:00:12 -0700
From: [email protected]
To: [email protected]
Subject: PP CS4 won't relink offline media
    Re: PP CS4 won't relink offline media
    created by Bill Hunt in Premiere Pro CS4 & Earlier - View the full discussion
Jeff covers two of the biggest reasons that Media is Offline, and why one might not be able to relink to the media. This ARTICLE goes into detail on a few other reasons. The biggest question, and also at least part of the solution, is "why is the media offline?" One of the main causes is that something changed in the Path to the media, which is absolute. Then, when PrPro cannot find that media, it asks "Where is file ____ ?" and the user chooses anything but the Finder to locate that media, then Saves the Project. All media with changed Paths will then show as Offline. However, manually relinking will correct that. In your case, you are failing in that relink operation, so Jeff's suggestions take on even greater importance. Still, by defining WHY the media is showing offline, might be useful in determining how to relink. Good luck, Hunt
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Reconnecting offline media issues after moving files

Hi I am having a bit of a headache with offline media files in final cut. Our data requirements have recently outgrown the internal drives on our mac pro so we have switched to keeping all of our footage/projects etc on an external network raid (freenas). After moving all the footage over to the new drive final cut understandably asks to reconnect media so I point it in the direction of the new location and click search.... It searches through but finds nothing so I hit locate and manually point it to one of the offline files. It finds maybe 2or3 (out of over 2500) of the files then asks to locate more and so on. I spent an afternoon reconnecting all the offline media and all was fine until today when half the files showed as offline as final cut decided to start looking for them in their old location and not the new location I specified previously so I had to spend hours reconnecting them manually a few at a time again.
I'm worried that I would needto make a quick change to the edit and when I open a project final cut has a tantrum and says stuff is offline then won't let me quickly reconnect everything at once, instead making me do it one or two clips at a time
Does anyone know why it's doing this and what I need to do to make it stop???
Many thanks in advance!

I hate to say 'you built this house' but you might have. Although FCP's media manager has been crap since it came into being in v2... it still is the best way to move media around. BUT - THAT said, if you at least kept the CAPTURE SCRATCH folders intact it shouldn't have been that much of a problem to get stuff loaded back in.
I'd say... keep plugging away, bit by bit.
Good luck,
CaptM

Old FCP file unexpectedly quitting when trying to reconnect offline media

An old project that I transfered from one computer to my new mac pro is not working.
When I open the FCP file it asks me to choose a scaling quality. Either: Normal, Fastest, or best. I have tried all three (with the same result.)
Next it says 152 media files are offline and 28 render files are offline. I kept all these files in the same folder when I transfered the project to my new computer, so I thought I would simply reconnect them. I click "reconnect," search for the first file, find it, and click it. As soon as I click the name of the file, not "choose," just the name of the media file, FCP unexpectedly quits. I click report and send the automatic message to Apple. It is really long, but if you want I can post that message. If any one has any ideas or could offer some help it would be greatly appreciated. Thanks a lot for your time!
Peace,
Andrew

Let me know if this isn't right or if you want the first part, or what follows this. Thanks a lot!
A
Thread 0 Crashed:
0 <<00000000>> 0xffff0884 __memcpy + 228 (cpu_capabilities.h:228)
1 com.apple.QD 0x9173b3d4 StdGetPic + 100
2 com.apple.QuickTime 0x94404776 FakeGetPICTData + 137
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Newbie- How to reconnect "Offline Media" in CS3?

I've been using Premiere for a while (successfully), but always by importing existing QT movies (that I have created using QT pro) No problems at all.
A bit more detail: I'm an animator, so in the past I have been assembling the original frames of my shots (created one at a time) in QT Pro into QT movies...then bringing those into Premiere.
But recently I've imported live action footage from a dv cam, through the Capture window. No problem, the importing worked great, and in the bin it displayed all clips as ".mov" files...
I did some cleaning up of my computer today and although I know Premiere is very fussy about where you store your files, I didn't think I'd done anything serious. But when I opened Premiere for the first time after cleaning up my computer, I'm informed it can't find all of the ".mov" files.
I "Skip All" (just to see the damage to my timeline) and when the project opens, my timeline reads that all the clips are "Media Offline".
How do I reconnect? Or do I have to re-capture? It's not a long piece but still- this seems like a horrible thing to just happen... I need to protect myself for when I've got longer timelines... even this short one represents hours of work...
Do these offline .mov files actually exist somewhere? If they DO exist, how do I reconnect? Where are they? I've looked through all the obvious Premiere folders I can find, and there's no files to reconnect to...
Finally- how do I avoid this nonsense in the future?! Should I be using Capture in a different way? All I was doing was opening the Capture window, controling the dv camera via the window's controlls, marking in and out points, then capturing... then the .mov would show up in the bin.
Please help, I'd really like to get this little project back in action...
Thank you very much,
Chris.

Chris,
I strongly recommend this site: PrPro-Wiki. Look both in the FAQ and the Tutorials sections. Yes, most will reference things being done on a PC, but with the exception of substituting Command Key for Ctrl, and a name, or two being different, things are covered very well.
Good luck,
Hunt

Reconnecting Offline Media to Previous Project

I have been reading the previous threads concerning the subject of 'Media Offline', but have not quite found the answer to my particular problem. If I have missed such a thread, please point me to it. Thanks much.
I began editing a project in CS4. I should point out that all of the originally digitized HDV (to .avi files) footage is the same, orignally digitized footage. I was forced to continue editing this project on a completely different computer (both were PC's).
I imported the original CS4 .prproj file into CS5. As expected, all of my Timeline 'Sequences' as well as all of my sublips organized into numerous bins in my 'Project Panel' also showed 'Media Offline' when I tried to open them in my 'Source Panel.' This was before I re-imported all of the original .avi files (the raw whole tape files) into this newly created CS5 project.
I then re-imported all of the aforementioned originally digitized .avi files to my D: drive. I then created a new bin in my 'Project Panel' and imported those .avi files into my CS5 project. I assumed this was the method for re-connecting the original raw files to the old project pointers. The newly created 'Peak Files' were kept in a folder also on my D: drive. But after re-importing all of the original digitized files, I am still getting 'Media Offline' both on my Timeline edited 'Sequences' as well as any sublcip file in the bins of my 'Project Panel.'
Is there a step I am overlooking? Is there a re-connection process I am missing? Shouldn't I be able to take a CS4 .prproj file and open it up in CS5 and continue editing it there with the original source asset files? Or am I going to have to go through all of my original footage again and create new subclips and 'Project Panel' bins?
I should also point out that the raw .avi tape files play fine in my 'Source Panel.' It's just that none of my Timeline 'Sequences' or 'Project Panel' subclips will connect. Of course, I could just start over and go through all the tapes and reorganize. But that will take me two to three weeks.
I am running CS5 5.0.2; Windows 7 Pro x64; 12GB of RAM, nvidia GTX-470.
Finally, I should mention that I do also have all of the original tape files in .mpeg format residing on the same D: drive, although in a different folder if that makes any difference?
Any help would be appreciated. Thanks.
Tom

I have done this with several projects recently (CS4 projects opened in CS5) and although they are DV not HDV, I don't think you are doing this right. I copied the whole CS4 project with directories to the new machine. In my case, the captured files are in a subdirectory. I opened the CS4 project file and CS5 prompts to rename. The files are right where there were before, so no relinking is even needed. In some instances where assets were not, ordinarily relinking worked.
I imported the original CS4 .prproj file into CS5.
I did not import into; I opened the CS4 project with CS5.

Greetings, I am working in Final Cut Pro 7. In the timeline some clips show as offline. I tried going to sequence and reconnecting to media but it does not work. I can still see the video in the timeline and work with it. It just has the red box.

Greetings, I am working in Final Cut Pro 7. In the timeline some clips show as offline. I tried going to sequence and reconnecting to media but it does not work. I can still see the video in the timeline and work with it. It just has the red box. Thanks! Olga

If the clips are not actually missing, you could try to refresh the timeline by using cmd-0 and then going to the timeline options tab. Then select name only where it says "thumbnail display". Press ok to accept the change, then repeat the process to add thumbnails back to your timeline.

RED media files won't reconnect, no error message

I have a large project that I have been editing for awhile now, off an external HD. Recently, I had to move the project to another computer and another drive but I am having problems reconnecting the media in FCP. I have used both the search and locate functions and both times, nothing happens, not even any kind of error message. At best, sometimes that annoying little alert sound will chime, but that's it.
It should be noted that most of the files on the new drive have been created from back-ups, but still, the actual media files, both R3D files and proxies names have remained unchanged. Please help, I need to get this figured out ASAP!

fcp has always been a little wonky regarding reconnecting media. The most fullproof method is to recreate the drive name and folder structure of the original media so that fcp finds the media without needing to reconnect.
If you don't know the original folder structure, you can usually figure it out by calling up the clip settings and seeing where it says the "source" is.

Won't reconnect media

Hi There,
I went to open a project that has been sitting for a couple weeks and when I opened it, all of the media files could not be found. These files have not be moved, renamed copied or altered in any way. When I go to reconnect the media, it finds the file, lets me click on it, but then when I hit reconnect, nothing happens- no error messages, the window doesn't close, nothing. I can keel hitting located and choosing the correct file and nothing happens. Any idea what could cause this and how I might be able to get the files back. There is a good 50 hours in there.
I'm running a quad with the latest version of final cut studio. The files are located on an external firewire drive. I have already tried trashing the preferences with no luck.
Thanks
Patrick

I think it won't work unless you can recapture exactly the same footage... You need 3 seconds of footage before a capture can start and 3 seconds past the end of the original capture. Log it first. Don't use Capture now... it just leads to problems like you're having.
But you could recapture as much as you can, then simply re edit over the old shots in the timeline using the timecode of the clips in the timeline. It will be the same as the new captures. You can turn on the old TC in an overlay in the Canvas window (show Timecode Overlays) accessed from the oval button in the Canvas in the upper area. Click on the far right of the three... Then navigate to the same timecode on the new captures from the same tape. Hopefully you did record which tape the captures came from... right??? if not... it's gonna be harder.
Use "replace edit" as the edit command putting the playhead in the viewer on the same timecode that the canvas reports.
You can select a clip in the sequence and type cmd+9 to open it's properties if that helps locate tape numbers.
Jerry

Can't reconnect my media

My captions in the video I am making said they were offline all of a sudden and I tried to reconnect the media with the reconnect media button and I even tried to re import the captions and it still says offline and won't work. What should I do to get my media back

If the media has not been created within FCE then the media ia stored on a disc somewhere.
Is the actual media still on that disc and mounted correctly?
Telling us more about the file type of this media will help.
Al

Offline media not really offline - resetting thumbnail?

So my external HD was inadvertantly turned off while in FCP and all my media went off line. Ouch. The HD came back online w/out a problem and I was able to reconnect the media. However, a number of the clips are showing their thumbnail in the timeline with that red and black screen telling me the media is offline, even tho it's not and it plays fine.
Any idea how to refresh those thumbnails?
Thanks!

Ok, that almost worked... but I think you may have meant the "Thumbnail Cache Files" - cause deleted the waveform cache files contents didn't seem to have any effect but deleting the "Thumbnail Cache Files" worked like a charm.
Thanks for pointing me in the right direction.

Offline Media

I have AME 2014.1 set to not render when there is any offline media. The render will fail with the sheep sound and provide the offline media explanation. That's fine, it stops me from wasting time on an export that I won't be able to use.
The problem is that since the October update, there is a lot of 'offline media" that really isn't offline. When I go back into PP, everything is fine. If I change the AME setting and let the export continue, thus allowing me to find just where AME thinks media is offline, that very same clip is just fine in PP.
So my question is, why is AME suddenly seeing media as offline that's really not? Is anyone else seeing this behavior?

Open AME's preferences and turn off "Import Sequences Natively". Now resend your sequence. Does the problem go away?
It's really strange that this would start only after the update. If the solution I suggest solves the problem I'd be interested in doing some further troubleshooting when you have time so we can narrow down what it is about the project that it thinks is offline.
btw.. I am reasonably certain this will work for Jim. Inger123, I'm not sure. Please try it and let me know.

FCP Won't Startup Without External Hard Drive

I tried posting something about this earlier, but I don't think I titled or explained myself well.
I cannot get FCP to startup unless my external hard drive is running and mounted. This is happening on 2 different computer with different drives (1 is firewire 800, the other and eSATA minitower). With the drives off, FCP stalls on startup and I have to force quit it and sometimes 2 other identical applications titled the same: MultiMediaImporter.
After the drive is turned on the FCP opens to a new, untitled project and works normal. I can unmount the external drive and run FCP as normal as well.
I can't open any past project until that drive is up and running. I have some projects that contain no media on the external drives, and other projects that do. The only thing that is stored on these external drives is P2 media that I have imported into the FCP projects via XML.
I don't know what else to post, I'd add the problem report, but each computer seems to be stalling out at different points on boot up. However, those positions are strange, one being CoreGraphics the other on FamilyControls.
Oh, and I have tried deleting the prefs. No help at all.
I appreciate any ideas. Thanks

From the FCP menu bar: Final Cut Pro > System Settings > Scratch Disks.
What drives are set to be used as Scratch Disks? If those two externals are included in the list FCP will always look for them. As it will if the project file contains pointers to media that it expects to find on those disks, even if the media is no longer there.
You need to open each project, reconnect the media to the location where it actually is and save the project with that updated information.
Did I mention that it is not a good idea to keep FCP media on your system drive?

Reconnect offline clips

I used the tagging of PSE5 to tag my video clips (same as photos). I also used the move/copy method to store the material (avi files) offline on to DVD's. Due to a glitch in the PSE6 ability to recognize offline files from PSE5 I am bringing all my material back online to external hard drives. Everything has gone fine. I've just about filled up my first 750GB hard drive from the offline material.
My issue at this point is I have hit some DVD's that the Move option under File dropdown in PSE5 doesn't recognize the DVD's I put in. This may be a DVD cataloging issue. My computer can see the files in the DVD, so there is no problem for the computer to deal with the files. It is just that PSE5 can't see the files for restoring them to an online location. I'm looking for suggestions on alternatives to bring this material on line and still retain the tags I have for them and have PSE5 recognize they are online.
TIA,
Bob D

Apple Discussion- reconnecting offline clips
Hi Tom
I have all the media connected except the voiceover. I even find the voiceover clips and I drag them into the browser then I try to reconnect them without luck. I can manually drag one at a time from the browser to the time line to replace those off lines, so I just have to work around it. The reason why I move them around at the first place? Because I need the space in my internal drives for a new project, therefore I want to save the project (including the medias) in my external drive for future editing. Apparently, I am not smart enough to handle it.
Thank you
ps

My vidoe clips in the timeline have changed to a screen that says "offline media" in six different languages

my video clips on the timeline have changed to a red screen that states in six languages "offline media support"

frustratedusere
What version of Premiere Elements are you using and on what computer operating system is it running?
If you opened a previously saved closed project and were greeted by a colorful media offline display and "Where is the file.....?" messages, there are at least two possibilities.
1. You have move, deleted, or renamed files and folders that you imported into the project after you saved closed the project.
When you import media into the the project, all you get in the project are copies of the originals which are at a hard drive save location. However, the project needs to
trace back to those originals at the location where they were when you first imported them into the project. You can use the "Where is the file....?" messages to reconnect
your source media to the project. Can be time consuming and a nuisance.
2. If you stored the project's source media on an external hard drive and that drive changed drive letter for some reason, this would create a media disconnect situation.
Correct the drive situation if this applies to you.
Please review and consider and supply more details. We can discuss this and other related matters (such as use of the Project Archiver) depending on your details.
Thank you.
ATR

FCP won't reconnect offline media

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