FCPX Crashes my brand new imac

Has anyone found a definitive fix yet?
When my imac crashes, it freezes and the only way to get it going again is to reboot. I've tried all of the suggestions that Apple Support gave me, and nothing has changed. I've read all of the threads on FCPX crashing...and nothing. My old Macbook Pro didn't even do this.
It doesn't matter if FCPX is reading from an external HD or internal. Every new project that I've created has crashed at least once. Building titles are especially precarious.
Its a 27" 3 weeks old, with top-of-the-line everything, and barely anything on the HD. You'd figure that after spending so much money that the thing would work properly.
Any fixes?

Final Cut is very sensitive to RAM. If you've run the hardware test and haven't gotten any results from it, it likely is the RAM is bad. Read my FAQ*:
http://www.macmaps.com/badram.html
Thankfully you are under warranty, and Apple and replace the RAM free of charge.

Similar Messages

Final Cut X Keeps Crashing with Brand New iMac

I have a brand new iMac (3.2GHz Quad-core Intel i5, 8GB SDRAM, 1TB ATA, 1GB GGDR5) and have done almost nothing on it before downloading the trial version of Final Cut Pro X. I was used to Final Cut 7 and wanted to try out X before purchasing.
I have one project and one event in Final Cut X, it's only a 4 minute video of mostly images, some video and two audio tracks. Every time I try and add any effect like a simple crop/Ken Burns or cross disolve to one of the pictures, Final Cut crashes.
Most of the stuff on here says to delete your preferences or repair disk permissions. I have repaired disk permissions and it still crashes. And as far as preferences, it says to use an app from Digital Rebellion to delete any preferences but I don't think I even have any to delete. I went to system folder -> Library -> Preferences and looked for any FinalCut.plist files to delete and there are none.
I'm wondering if certain photos I'm using are corrupted, but it would appear they all are then. I imported them from a file, would it help to import them from iPhoto? Is there something else I could do to fix those photo files? Or anything else I could try to get Final Cut from crashing?

Thanks for your reply Russ. I'm not sure what you mean by Preference Manager. Am I looking in the correct place for preference files? (Users > Library > Preferences)
Are you saying that even though I may not find them in the Prefereces Folder, an app like Digital Rebellion would help me find them?
I'll try testing a new project but the problem is I can't isolate the problem clip because it seems to be crashing anytime I try and add effects to any photo. Do you know of an app that I could run photos through to "uncorrupt" them?
And when you say create a new user account, you mean at the system level of the computer?

Persisting crashes with brand new iMac late-2013 27-inch (14,2)

Please help!!!
Last week I purchased the latest iMac late-2013 (14,2) 27 inch with everything top range directly from the Apple Online Store. My configuration in a nutshell is the iMac (of course) with wireless keyboard and magic mouse, attached to it through Thunderbolt a LaCie 5Big (10TB) external drive as well as a USB connected WD MyBook (2TB) for Time Machine and a USB3 connected WD MyPassport (2TB) for those files I want to keep mobile between my devices, all of this on OSX 10.9.1. Futher details on the hardware below:
Model Name:          iMac
Model Identifier:          iMac14,2
Processor Name:          Intel Core i7
Processor Speed:          3.5 GHz
Number of Processors:          1
Total Number of Cores:          4
L2 Cache (per Core):          256 KB
L3 Cache:          8 MB
Memory:          32 GB
Boot ROM Version:          IM142.0118.B00
SMC Version (system):          2.15f2
My problem is that it keeps crashing... sometimes while doing some Final Cut X or Logic Pro X but other times while simply copying files between hard disks while Time Machine is running and everything else is closed... I can't figure out what the root cause or the particular event that triggers the crashes, thus they are quite unexpected and pretty abrupt - no warning signs at all.
I read in some of the threads that the 3rd party RAM may cause some problems but my 32Gb RAM came directly from Apple as configured while purchasing.
Here is the latest report my system gave me and I know some of you folks are pretty good figuring out what these messages mean. I will most likely get in touch with Apple support but before I do, I wanted to check with you geniuses before I spend hours on the phone with Apple support. Thank you in advance for any help you can provide.
Wed Feb 19 00:22:15 2014
panic(cpu 0 caller 0xffffff800aedc19e): Kernel trap at 0xffffff800afcae78, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000810, CR3: 0x000000008b60c064, CR4: 0x00000000001606e0
RAX: 0x00000000ffffffe9, RBX: 0x0000000000000800, RCX: 0x0000000000000069, RDX: 0x000000000000000b
RSP: 0xffffff83b9933590, RBP: 0xffffff83b99335e0, RSI: 0xffffff83b9933610, RDI: 0xffffff804907c4a8
R8: 0x000000000000000b, R9: 0x000000000000003a, R10: 0x0000000000002000, R11: 0x00000000000016fa
R12: 0xffffff83b259f008, R13: 0x000000000000000b, R14: 0x00000000000010bb, R15: 0xffffff800b4e3e90
RFL: 0x0000000000010206, RIP: 0xffffff800afcae78, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000810, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff83b9933220 : 0xffffff800ae22f69
0xffffff83b99332a0 : 0xffffff800aedc19e
0xffffff83b9933470 : 0xffffff800aef3606
0xffffff83b9933490 : 0xffffff800afcae78
0xffffff83b99335e0 : 0xffffff800b159277
0xffffff83b99336c0 : 0xffffff800b159b50
0xffffff83b9933860 : 0xffffff800b15a6f4
0xffffff83b99338f0 : 0xffffff800b17870d
0xffffff83b9933ac0 : 0xffffff800b1830f7
0xffffff83b9933b00 : 0xffffff800b15712b
0xffffff83b9933bb0 : 0xffffff800b156393
0xffffff83b9933da0 : 0xffffff800afff18c
0xffffff83b9933e50 : 0xffffff800afeceb6
0xffffff83b9933f50 : 0xffffff800b23de23
0xffffff83b9933fb0 : 0xffffff800aef3e06
BSD process name corresponding to current thread: Finder
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x000000000ac00000
Kernel text base: 0xffffff800ae00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 5956312566589
last loaded kext at 249180514003: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8d3f1000, size 65536)
last unloaded kext at 309589856763: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8d3f1000, size 57344)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch          80.14
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AGPM          100.14.11
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDA          2.5.3fc1
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleMikeyDriver          2.5.3fc1
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleIntelHD5000Graphics          8.1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.GeForce          8.1.8
com.apple.driver.AppleThunderboltIP          1.0.10
com.apple.driver.AppleLPC          1.7.0
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleIntelFramebufferAzul          8.1.8
com.apple.iokit.SCSITaskUserClient          3.6.0
com.apple.driver.AppleRAID          4.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.driver.AppleSDXC          1.4.0
com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
com.apple.driver.AirPort.Brcm4360          800.21.45
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleUSBXHCI          650.4.3
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleBluetoothHIDKeyboard          170.15
com.apple.driver.AppleHIDKeyboard          170.15
com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.5.3fc1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOAcceleratorFamily          98.7.1
com.apple.driver.AppleThunderboltEDMSink          1.2.1
com.apple.nvidia.driver.NVDAGK100Hal          8.1.8
com.apple.nvidia.driver.NVDAResman          8.1.8
com.apple.driver.AppleHDAController          2.5.3fc1
com.apple.iokit.IOHDAFamily          2.5.3fc1
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.driver.AppleSMC          3.1.6d1
com.apple.iokit.IOAcceleratorFamily2          98.7.1
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
com.apple.driver.AppleThunderboltPCIUpAdapter          1.4.0
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.driver.AppleThunderboltNHI          1.9.2
com.apple.iokit.IOThunderboltFamily          2.8.5
com.apple.iokit.IOEthernetAVBController          1.0.3b3
com.apple.iokit.IO80211Family          600.34
com.apple.driver.mDNSOffloadUserClient          1.0.1b4
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.AppleEFINVRAM          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: pci10b5,8609, Thunderbolt@10,0,1
PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@14,0,0
PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@13,0,0
PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@12,0,0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
Serial ATA Device: ST2000DM001-1CH164, 2 TB
Serial ATA Device: ST2000DM001-1CH164, 2 TB
Serial ATA Device: ST2000DM001-1CH164, 2 TB
Serial ATA Device: ST2000DM001-1CH164, 2 TB
Serial ATA Device: ST2000DM001-1CH164, 2 TB
USB Device: My Passport 0748
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: My Book
Thunderbolt Bus: iMac, Apple Inc., 23.10
Thunderbolt Device: 5big SR, LaCie, 3, 26.2

Oh. You didn't 'splain that. In this case here's a suggestion for a start:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.
You may want to do a hardware test to determine if there is a hardware failure:
How to invoke and interpret the Apple hardware tests | MacFixIt - CNET Reviews
Using Apple Hardware Test

Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce

Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce a recovered file despite settings asking it to do so every 5 mins now. When i try to report the problem, it says it has found an issue and gives me a link to a solution....but wont let me click on the link.... PLEASE HELP! It's killing my productivity.

If the crash started right after you added RAM, it could be a bad Ram dimm. You can try this - change the amount of RAM in Photoshop to 4G, this should stop Photoshop from using the higher ram. If it doesn't crash, it's probably the ram. Or run a diagnostic app. You don't say when it crashes, what you're doing when it crashes - it there a pattern? Did it ever work on this computer? Did it work on your previous computer? Without a lot of data, it could be related to the new computer... What OS version? Did you recently update it? Have you updated Photoshop to the most recent update?
Do you have any plug-ins loaded? Try restarting Photoshop, and immediately press & hold the shfit key to turn off plug-ins.

Brand new imac 27" keeps crashing randomly in mavericks while idling, using firefox, transferring files, etc. Reformatted and reinstalled everything from scratch after 15 plus crashes a day. Crashes now only 4 times a day. Help!

Brand new imac 27" keeps crashing. I'm running 10.9.2 with all software up to date. It will crash on file tranfers to/from/between external drives, web browsing, word processing, video editing, and even while idling. It used to crash every 15 minutes when I first got it but I reformatted and reinstalled all software. Now it it still crashing albeit less often. This is extremely frustrating because I have no idea what I can do to prevent it from happening!
Any ideas/help would be greatly appreciated.

Hmm thanks for the input. Alright. I uninstalled Avast. Was good for an hour or so. I was doing some file browsing and crashed again. Got this message.
Anonymous UUID:
E3F1F825-B183-F89A-2DD4-2B2D80C38E2A
Wed Mar 19 22:17:53 2014
panic(cpu 0 caller 0xffffff8010edbe2e): Kernel trap at 0xffffff8010e340d5, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000013b1b000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80114d2ab8, RCX: 0xffffff804e99d7a4, RDX: 0xffffff80114ca830
RSP: 0xffffff838ecb7d90, RBP: 0xffffff838ecb7dc0, RSI: 0xffffff80114cafb0, RDI: 0x000000000000002e
R8: 0x0000000000000000, R9: 0x00000000009895b4, R10: 0xffffff83a0570000, R11: 0x0000000000000000
R12: 0x0000000000000005, R13: 0x0000000000000001, R14: 0xffffff80529d6b20, R15: 0xffffff80114ca4e8
RFL: 0x0000000000010083, RIP: 0xffffff8010e340d5, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff838ecb7a20 : 0xffffff8010e22fa9
0xffffff838ecb7aa0 : 0xffffff8010edbe2e
0xffffff838ecb7c70 : 0xffffff8010ef3326
0xffffff838ecb7c90 : 0xffffff8010e340d5
0xffffff838ecb7dc0 : 0xffffff8010e337d5
0xffffff838ecb7e10 : 0xffffff8010e336ab
0xffffff838ecb7e40 : 0xffffff8010e4c160
0xffffff838ecb7f10 : 0xffffff8010ecf359
0xffffff838ecb7f50 : 0xffffff8010ee1ea6
0xffffff838ecb7f80 : 0xffffff8010edb3ef
0xffffff838ecb7fd0 : 0xffffff8010ef34e9
0xffffff83a0573f50 : 0xffffff8010e375ba
0xffffff83a0573f90 : 0xffffff8010e37908
0xffffff83a0573fb0 : 0xffffff8010ed6ff7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:
0x0000000010c00000
Kernel text base: 0xffffff8010e00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 7766525033947
last loaded kext at 4622165777838: com.blackmagic-design.desktopvideo.iokit.framebufferdriver
9.9. (addr 0xffffff7f93478000, size 20480)
last unloaded kext at 4682598356442: com.apple.driver.AppleIntelMCEReporter
104 (addr 0xffffff7f93470000, size 32768)
loaded kexts:
com.nvidia.CUDA
1.1.0
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.iokit.IOBluetoothSerialManager
4.2.3f10
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AGPM
100.14.15
com.apple.driver.ApplePlatformEnabler
2.0.9d1
com.apple.driver.X86PlatformShim
1.0.0
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.driver.AppleHDA
2.6.0f1
com.apple.driver.AppleMikeyDriver
2.6.0f1
com.apple.driver.AppleIntelHD5000Graphics
8.2.4
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AppleBacklight
170.3.5
com.apple.driver.AppleHWAccess
1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleThunderboltIP
1.1.2
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleIntelFramebufferAzul
8.2.4
com.apple.GeForce
8.2.4
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.Oxford_Semi
3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AppleFWOHCI
4.9.9
com.apple.driver.AirPort.Brcm4360
831.21.63
com.apple.driver.AppleSDXC
1.5.2
com.apple.iokit.AppleBCM5701Ethernet
3.8.1b2
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AppleUSBXHCI
670.4.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.driver.DspFuncLib
2.6.0f1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.5fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOBluetoothFamily
4.2.3f10
com.apple.iokit.IOSurface
91
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IOFireWireIP
2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.driver.AppleThunderboltEDMSink
2.1.3
com.apple.driver.AppleHDAController
2.6.0f1
com.apple.iokit.IOHDAFamily
2.6.0f1
com.apple.driver.IOPlatformPluginFamily
5.7.0d10
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.AppleGraphicsDeviceControl
3.4.35
com.apple.iokit.IOAcceleratorFamily2
98.14
com.apple.iokit.IOAcceleratorFamily
98.14
com.apple.driver.AppleSMC
3.1.8
com.apple.nvidia.driver.NVDAGK100Hal
8.2.4
com.apple.nvidia.driver.NVDAResman
8.2.4
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOFireWireSerialBusProtocolTransport
2.5.1
com.apple.iokit.IOFireWireSBP2
4.2.6
com.apple.driver.AppleThunderboltDPOutAdapter
3.1.7
com.apple.driver.AppleThunderboltDPInAdapter
3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter
1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.driver.AppleThunderboltNHI
2.0.1
com.apple.iokit.IOThunderboltFamily
3.2.7
com.apple.iokit.IO80211Family
630.35
com.apple.iokit.IOEthernetAVBController
1.0.3b4
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.iokit.IOUSBFamily
675.4.0
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: FreeAgent GoFlex
USB Device: FreeAgent GoFlex
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB2.0 Hub
USB Device: EPSON Artisan 730 Series
USB Device: USB2.0 Hub
USB Device: Microsoft Basic Optical Mouse v2.0
USB Device: Wired Keyboard 600
FireWire Device: eGo HDD, Iomega, Up to 800 Mb/sec
Thunderbolt Bus: iMac, Apple Inc., 23.10
Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 1, 5.6

Video converters from app store and online making my brand new iMac crash continuously, why?

I have downloaded various video converters from the app store and online and it seems that no matter which one I use they all make my brand new iMac (I've had it less than 2 weeks) crash. I've wiped the disk once and reinstalled mountain lion twice as directed when I rang apple and I'm still encountering the same problem.
I would really like to find a way to fix this problem without having my mac sent away for repairs.
Has anyone else encountered this problem or know how I could fix it?

Sat Apr 13 17:31:59 2013
Machine-check capabilities 0x0000000000000c09:
family: 6 model: 58 stepping: 9 microcode: 21
Intel(R) Core(TM) i5-3330S CPU @ 2.70GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Processor 0: no valid machine-check state
Processor 1: no valid machine-check state
Processor 2: no valid machine-check state
Processor 3: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0xbe00000000200135 valid
MCA error code:            0x0135
Model specific error code: 0x0020
Other information:         0x00000000
Threshold-based status:    Undefined
Status bits:
   Processor context corrupt
   ADDR register valid
   MISC register valid
   Error enabled
   Uncorrected error
IA32_MC3_ADDR(0x40e): 0x00000001794d2efa
IA32_MC3_MISC(0x40f): 0x0000000000102285
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
panic(cpu 3 caller 0xffffff8022eb8709): "Machine Check at 0x00007fff8f6fbd35, registers:\n" "CR0: 0x0000000080010033, CR2: 0x00007f8c65247000, CR3: 0x00000001255dd057, CR4: 0x00000000001606e0\n" "RAX: 0x0000000000000004, RBX: 0x000000000000e22f, RCX: 0x000000000000e22b, RDX: 0x0000000000006922\n" "RSP: 0x00000001120ba968, RBP: 0x00000001120ba990, RSI: 0x000000000000e22b, RDI: 0x000000000000e87c\n" "R8: 0x00007f8089126278, R9: 0x00007f8089117a00, R10: 0x0000000000000000, R11: 0x000000000000e878\n" "R12: 0x00007f808912627c, R13: 0x00007f808912637a, R14: 0x00007f80891261e2, R15: 0x0000000000000016\n" "RFL: 0x0000000000000246, RIP: 0x00007fff8f6fbd35, CS: 0x000000000000002b, SS: 0x0000000000000023\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2050.22.13/osfmk/i386/trap_native.c: 280
Backtrace (CPU 3), Frame : Return Address
0xffffff810aaadec0 : 0xffffff8022e1d626
0xffffff810aaadf30 : 0xffffff8022eb8709
0xffffff810aaae0a0 : 0xffffff8022ecddaf
BSD process name corresponding to current thread: installd
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide:     0x0000000022c00000
Kernel text base: 0xffffff8022e00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 1701115117661
last loaded kext at 272031380084: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7fa4fa5000, size 65536)
last unloaded kext at 371580842969: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7fa40ed000, size 8192)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch          75.19
com.apple.filesystems.autofs          3.0
com.apple.driver.AudioAUUC          1.60
com.apple.iokit.IOBluetoothSerialManager          4.1.3f3
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AGPM          100.12.87
com.apple.driver.ApplePlatformEnabler          2.0.6d1
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.driver.AppleMikeyDriver          2.3.7fc4
com.apple.GeForce          8.1.0
com.apple.driver.AppleIntelHD4000Graphics          8.1.0
com.apple.driver.AppleHDA          2.3.7fc4
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3
com.apple.iokit.AppleBCM5701Ethernet          3.6.0b1
com.apple.driver.AppleMCCSControl          1.1.11
com.apple.driver.AppleSMCLMU          2.0.3d0
com.apple.driver.AirPort.Brcm4331          614.20.16
com.apple.driver.ApplePolicyControl          3.3.0
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleIntelFramebufferCapri          8.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.3.1
com.apple.driver.AppleSDXC          1.4.0
com.apple.driver.AppleUSBHub          5.5.5
com.apple.driver.AppleAHCIPort          2.5.1
com.apple.driver.AppleUSBEHCI          5.5.0
com.apple.driver.AppleUSBXHCI          5.5.5
com.apple.driver.AppleEFINVRAM          1.7
com.apple.driver.AppleACPIButtons          1.7
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.7
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.driver.AppleMultitouchDriver          235.29
com.apple.driver.AppleBluetoothHIDKeyboard          170.2
com.apple.driver.IOBluetoothHIDDriver          4.1.3f3
com.apple.driver.AppleHIDKeyboard          170.2
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.iokit.IOSurface          86.0.4
com.apple.nvidia.gk100hal          8.1.0
com.apple.NVDAResman          8.1.0
com.apple.iokit.IOAcceleratorFamily          30.14
com.apple.driver.DspFuncLib          2.3.7fc4
com.apple.iokit.IOAudioFamily          1.8.9fc11
com.apple.kext.OSvKernDSPLib          1.6
com.apple.iokit.IOBluetoothFamily          4.1.3f3
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.3f3
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.driver.AppleSMBusController          1.0.11d0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
com.apple.driver.AppleHDAController          2.3.7fc4
com.apple.iokit.IOHDAFamily          2.3.7fc4
com.apple.iokit.IO80211Family          522.4
com.apple.iokit.IONetworkingFamily          3.0
com.apple.driver.AppleGraphicsControl          3.3.0
com.apple.iokit.IONDRVSupport          2.3.7
com.apple.driver.AppleSMBusPCI          1.0.11d0
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC          3.1.4d2
com.apple.driver.IOPlatformPluginFamily          5.3.0d51
com.apple.driver.AppleThunderboltEDMSink          1.1.8
com.apple.driver.AppleThunderboltEDMSource          1.1.8
com.apple.iokit.IOGraphicsFamily          2.3.7
com.apple.driver.AppleThunderboltDPOutAdapter          1.8.9
com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
com.apple.driver.AppleUSBMergeNub          5.5.5
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.driver.AppleThunderboltNHI          1.6.3
com.apple.iokit.IOThunderboltFamily          2.2.6
com.apple.iokit.IOUSBUserClient          5.5.5
com.apple.iokit.IOAHCIFamily          2.3.1
com.apple.iokit.IOUSBFamily          5.5.5
com.apple.driver.AppleEFIRuntime          1.7
com.apple.iokit.IOHIDFamily          1.8.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220.2
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          345
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.7
com.apple.iokit.IOPCIFamily          2.7.3
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0

Brand new iMac, kernel panics

I've got a brand new iMac, which frequently crashes, and blames the kernel_task, coreaudiod, FileStatsAgent, PluginProcess or Rome Total War.
I've included the most recent kernel panic.
I've run the dianostics, which came back clea, no issues ( Does this mean I'm out of the woods regarding hardware issues? ).
Any help appreciated.
Anonymous UUID:       2CB87A9C-CBB8-90BA-7A23-0C7285178D9F
Sat Mar 1 19:19:08 2014
panic(cpu 6 caller 0xffffff80050dbe2e): Kernel trap at 0xffffff8005017ca4, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000066, CR3: 0x0000000007c96000, CR4: 0x00000000001606e0
RAX: 0x0000000000000013, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0xffffff8043ed75a0
RSP: 0xffffff8392643b50, RBP: 0xffffff8392643b50, RSI: 0x0000000000000013, RDI: 0xffffff8043ed75a0
R8: 0x0000000000000018, R9: 0x0000000000000018, R10: 0xffffff7f86e36220, R11: 0xffffffffffffffff
R12: 0x0000000000000013, R13: 0xffffff8046b01800, R14: 0x0000000000000013, R15: 0x0000000000000000
RFL: 0x0000000000010293, RIP: 0xffffff8005017ca4, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000066, Error code: 0x0000000000000002, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff83926437e0 : 0xffffff8005022fa9
0xffffff8392643860 : 0xffffff80050dbe2e
0xffffff8392643a30 : 0xffffff80050f3326
0xffffff8392643a50 : 0xffffff8005017ca4
0xffffff8392643b50 : 0xffffff8005014e78
0xffffff8392643ba0 : 0xffffff8005026f68
0xffffff8392643bd0 : 0xffffff80054ced03
0xffffff8392643be0 : 0xffffff80054cec67
0xffffff8392643c10 : 0xffffff7f86e31845
0xffffff8392643c30 : 0xffffff7f86e31489
0xffffff8392643c60 : 0xffffff7f86e2e7da
0xffffff8392643ce0 : 0xffffff7f86e2e9d3
0xffffff8392643d40 : 0xffffff7f8751b5ce
0xffffff8392643da0 : 0xffffff7f8643e0f6
0xffffff8392643de0 : 0xffffff7f8643e1b3
0xffffff8392643df0 : 0xffffff7f86438ecb
0xffffff8392643e20 : 0xffffff7f86438e45
0xffffff8392643e60 : 0xffffff7f864183dd
0xffffff8392643eb0 : 0xffffff7f8640fa38
0xffffff8392643ee0 : 0xffffff7f8640f9cf
0xffffff8392643ef0 : 0xffffff7f8640de09
0xffffff8392643f30 : 0xffffff7f8644cdf7
0xffffff8392643f50 : 0xffffff7f8644cda6
0xffffff8392643f70 : 0xffffff7f8644ce1c
0xffffff8392643f90 : 0xffffff7f8644cf10
0xffffff8392643fb0 : 0xffffff80050d6ff7
      Kernel Extensions in backtrace:
         com.apple.iokit.IOBluetoothFamily(4.2.3f10)[87FE20F9-499A-3125-B216-F9120B6D4AB 5]@0xffffff7f86408000->0xffffff7f864a4fff
            dependency: com.apple.iokit.IOUSBFamily(675.4.0)[5C861553-BC5A-3979-A6B4-58C57879DD40]@0xff ffff7f85f29000
            dependency: com.apple.iokit.IOReportFamily(23)[D203F7D3-47CA-382B-B401-8535CD4CBC49]@0xffff ff7f862b7000
         com.apple.driver.AppleMultitouchDriver(245.13)[01E1A307-467C-32BC-90CA-04624BFE 3887]@0xffffff7f86e2c000->0xffffff7f86e42fff
            dependency: com.apple.iokit.IOHIDFamily(2.0.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffff ff7f85fff000
         com.apple.driver.AppleBluetoothMultitouch(80.14)[4316CCE9-09F9-30E0-8454-0FA609 7498EF]@0xffffff7f87519000->0xffffff7f87526fff
            dependency: com.apple.iokit.IOBluetoothFamily(4.2.3f10)[87FE20F9-499A-3125-B216-F9120B6D4AB 5]@0xffffff7f86408000
            dependency: com.apple.iokit.IOHIDFamily(2.0.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffff ff7f85fff000
            dependency: com.apple.driver.AppleMultitouchDriver(245.13)[01E1A307-467C-32BC-90CA-04624BFE 3887]@0xffffff7f86e2c000
            dependency: com.apple.driver.IOBluetoothHIDDriver(4.2.3f10)[E22B0FDD-0D9B-372B-8D9F-027BC5D D47F7]@0xffffff7f864b5000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:     0x0000000004e00000
Kernel text base: 0xffffff8005000000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 268542338321
last loaded kext at 15731793686: com.apple.driver.AppleBluetoothHIDKeyboard          170.15 (addr 0xffffff7f8727e000, size 24576)
last unloaded kext at 235987989997: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f87506000, size 8192)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch          80.14
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleMikeyDriver          2.6.0f1
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.AGPM          100.14.15
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AppleHDA          2.6.0f1
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.GeForce          8.2.4
com.apple.driver.AppleIntelHD5000Graphics          8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleThunderboltIP          1.1.2
com.apple.driver.AppleIntelFramebufferAzul          8.2.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleUSBHub          666.4.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.5.1
com.apple.driver.AppleSDXC          1.5.2
com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
com.apple.driver.AirPort.Brcm4360          831.21.63
com.apple.driver.AppleAHCIPort          3.0.0
com.apple.driver.AppleUSBXHCI          670.4.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.1
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleBluetoothHIDKeyboard          170.15
com.apple.driver.AppleHIDKeyboard          170.15
com.apple.driver.IOBluetoothHIDDriver          4.2.3f10
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
com.apple.driver.DspFuncLib          2.6.0f1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.5fc2
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOAcceleratorFamily          98.14
com.apple.nvidia.driver.NVDAGK100Hal          8.2.4
com.apple.nvidia.driver.NVDAResman          8.2.4
com.apple.iokit.IOBluetoothFamily          4.2.3f10
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.4.1
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.driver.AppleHDAController          2.6.0f1
com.apple.iokit.IOHDAFamily          2.6.0f1
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC          3.1.8
com.apple.driver.IOPlatformPluginFamily          5.7.0d10
com.apple.AppleGraphicsDeviceControl          3.4.35
com.apple.iokit.IOAcceleratorFamily2          98.14
com.apple.iokit.IOGraphicsFamily          2.4.1
com.apple.driver.AppleThunderboltEDMSink          2.1.3
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          656.4.1
com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7
com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
com.apple.driver.CoreStorage          380
com.apple.iokit.IOUSBUserClient          660.4.2
com.apple.driver.AppleThunderboltNHI          2.0.1
com.apple.iokit.IOThunderboltFamily          3.2.7
com.apple.iokit.IOEthernetAVBController          1.0.3b4
com.apple.iokit.IO80211Family          630.35
com.apple.driver.mDNSOffloadUserClient          1.0.1b5
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOAHCIFamily          2.6.5
com.apple.iokit.IOUSBFamily          675.4.0
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.11
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          23
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
System Profile:
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.10

Did this happen before 10.9.2? I have been having issues since 10.9.2 on my Early 2011 MBP and was able to definitively narrow it down to apple's graphics driver logic.
How did I come to this conclusion?
- Boot from my carbon copy cloner bootable backup and open an app that requires the discrete GPU (photoshop), gfxCardStatus indicates discrete GPU activated. Result: No problem
- Boot OS X without any startup items (If you have a problem with the automatic resume launching a discrete GPU requiring app before you get to quit .....hold SHIFT immediately after you start logging in)
- Open the same app under 10.9.2. Result : Screen flashes, gfxCardStatus indicates discrete active, OS X logs me out.
- Install standalone 10.9.2 package. Repeat steps. Result: SAME
- Create new account (in case it has to do with something I am not seeing). Repeat steps. Result: immediate logout (no extensions active etc on the new account)
So now i have a ton of kernel panics and crash reports from the window server from repeatedly testing different variations of my hypothesis. Conclusion: issue with automatic graphics swicthing.
So what I'm saying is it is possible that you do not have a hardware problem, but was just unlucky enough to get an iMac /w 10.9.2 on it. If that's the case then I would just recommend holding off for a lil 'till a fix is released.

HT201250 I use Time Machine to back up my entire computer with my external hard drive. I am getting a brand new iMac this month and was wondering what is the process of using this back up to restore my new computer exactly how my old computer was?

I use Time Machine to back up my entire computer with my external hard drive. I am getting a brand new iMac this month and was wondering what is the process of using this back up to restore my new computer exactly how my old computer was? I want to make sure I will still have various important files on my new computer, like my songs in iTunes, my photos in iPhoto, etc, etc. Thanks so much in advance!

Welcome to the Apple Support Communities
When you turn on the new iMac for the first time, Setup Assistant will ask you to restore a backup, so connect the external disk and follow steps to restore all your files to your new iMac. Your new Mac will have the same settings and programs as your old computer.
In other cases, I would recommend to restore the whole backup without using Migration Assistant or Setup Assistant, but a Late 2012 iMac uses a special OS X build, so the OS X version that you're using on your old Mac won't work on the new one. For more information, see > http://pondini.org/OSX/Home.html

Brand new iMac freezes constantly! Updates aren't helping!

Hello everyone,
This past Sunday I bought a brand new iMac intel Core 2 Duo with a 250 GB HDD and 1 GB of RAM. At home I set it up with my SAMSUNG 1080p 22" monitor, Apple bluetooth Keyboard and mightymouse, and a Western Digital 350 GB HDD hooked up via USB. I was excited to finally jump on the intel-based Mac bandwagon, as well as experience dual monitors for the first time.
That was Sunday. Tuesday evening I was watching "Rome" on itunes on my Samsung monitor while surfing the web with Omniweb on the iMac monitor. All of sudden, everything locked up. I was able to move my cursor, but nothing responeded to my clicking. I hard booted the system and loaded everything I had going again, and sure enough, it locked up a few moments later. I ran system update, updated everything, then restarted. Time went by and although not immediatly, later that night it froze up on me again.
Fast forward to last nite, and the freezing reached and all time high. 5 times. Each time was when I had a browser open in my iMac window and I had Quicktime playing in my Samsung monitor. I was watching a sports program, with the player fit to the screen.
I have read many posts about intel iMacs freezing late last year, but there was a firmware update that evidently fixed that. I have this update installed, and I have had no luck. I have even contacted Apple Care via phone where I got instructed to unplug everything, plug it back in, start in safe mode, and delete cache. That didn't help me out at all. Am I right insuspecting I have a faulty Video card? I just ordered 4GB of RAM, could this be a RAM issue?

When diagnostics are run on a freezing computer and nothing shows, I'll put the program into a testing loop because this means one of two things: the issue is heat related so running the diagnostics several more times will bring on the heat so that the issue shows up or the installed RAM is marginal, just flaky enough to show up now and again but not so far off that a run through of the memory test catches it on the first run.
As I said in my original post, memory is always a suspect in a freezing or kernel panicking computer. And it does tend to top my list. But from what you describe I'm not quite willing to say, "Why don't you just wait until the RAM upgrade arrives?"

How do I uninstall Mavericks and recover Lion? I have a brand new iMac and web pages stall or freeze since I installed Mavericks. I can't get it to download software for my printer when I connect it.

I have a brand new iMac. It was working fine until I downloaded Mavericks. Now I have web pages that freeze while trying to load. The blue in the address bar stalls and freezes. If I try to load from page 1 to a later page, or reverse that, I also have the same problem. I tried to connect my printer for the first time, and again, the blue progress bar froze. Then I got the yellow triangle telling me there was a connection problem. My internet connection is via an Air Card as that is my only option where I live. I packed up the whole new iMac and took it to my Air Card provider, where they also have very fast Wifi, and they had the same problem with Wifi. I use my Air Card with my MacBook and it works JUST GREAT! I really want to return to Lion. HELP.

The only way to retutn to Lion is to format your drive (erase, lose all) and either:
1. clone back the clone copy i hoep you have, or
2. first backup your files, then format and install Lion again
But really, mavericks works great. You have a problem. Find out why. First, what unusual software do oyu have installed that may be conflicting with it? Virus, system modifiers, etc? Second what OLD software do you have that might be the problem. finally, you might need to do a re-install if something errored during install.
Grant

Can I use Adobe Photoshop CS4 Extended on my brand new iMac? I had PS on my old Mac using the student licensing.

About four years ago, I purchased Adobe Photoshop CS4 Extended while I was in undergrad. I downloaded it to my Mac. Since then, I've purchased a brand new iMac. Can I use this same software? I know it's been four years so the software is very updated, AND my new iMac does NOT have a cd drive. This may all be in vain. I'm just clueless! Thanks!

Emalexander89 you are welcome to install Photoshop CS4 on your new Mac. You can download a fresh copy of the installation files at Download CS6 products.

Vmware fusion 5.0.2 cannot connect to network on my brand new iMac '27 late 2012

Dear friends,
I have tried to install Windows 8 (x64bit) Pro., Windows XP, and CentOS 6.0 using vmware fusion 5.0.2 over my brand new iMac '27 late 2012. However, neither one can connect to the Internet. There was no problem with the same installation on my iMac 2011.
The network board recognized by Windows 8 is Intel(R) 82574L Gigabit Network Connection.
In the folder of vmware fusion's setting files on Mac OS, I found a file called Windows 8 x64.vmx, and
there is a line as follows.
ethernet0.virtualDev ="e1000e"
Any friend has the same problem or can give me some hints?
Thanks a lot!

Suggest that you post your question here

How to restore machine using a TM backup on a usb hard drive from older imac to a brand new iMac?

My imac (the one that had a superdrive in it), had a broken superdrive and was sent for repair. Whilst being "repaired" the screen was broken. I now have a brand new imac albeit without a dvd drive. My question is how to I restore my the old TM back up which had been made to an external usb hard drive to the new imac. Help files say that I should not restore from a TM file to a different machine and that I should use migration assistant. Whilst I can see the external usb drive in TM it is not being recognised in Migration assistant when I click on back up from a TM backup on another machine or disk.
Any ideas?
Just noticed that this new machine is running OSX 10.8.4 the broken imac was on mavericks

This is very simple first run Software Update on the new machine and get your machine upgraded to the most recent version of Mountain Lion 10.8.5. Install all other software updates Apple recommends in Software Update. Then care fully read Pondini's guide on using Migration Assistant located at:
http://pondini.org/OSX/MigrateLion.html
Your migrated data will be in a new account, to access it log into the new account.
Also DO NOT repeat DO NOTuse Wi-Fi to migrate data, if your TM backup drive uses USB, then connect it via USB and follow the on-screen instructions as described in Pondini's guide.

Brand new iMacs with Lion will not read DVD-R

Our business has just purchased 3 x brand new iMacs (3.4Ghz) pre-loaded with OSX Lion 10.7.2 and NONE of them will read a DVD-R containing important files I need to access. However, the trusty 2 year old iMac running Snow leopard sees the files instantly....what's wrong with Lion...?
My 2 year old MacBook pro was updated with Lion a few months ago and hey, it stopped reading DVD-R's....how interesting....! It can't be ALL of the superdrives failing, so it's obviously a fault with the OS...seems to be a VERY common problem, so what's the problem in getting it fixed?

Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

My dad has a brand new iMac. If he quits an app, this window closes, but the app won't finish shutting down, Force quitting does not work. Once another app is opened, it will not close either. Now none of the apps are responding. Any ideas?

My dad has a brand new iMac. If he quits an app, this window closes, but the app won't finish shutting down, Force quitting does not work. Once another app is opened, it will not close either. Now none of the apps on the dock are responding. I asked him to click on the apple, and drop down to "About this Mac", but that wouldn't open either. Any ideas? If I was at his house, I would call Apple Care in a heartbeat, but am home with my sick daughter,,, Thanks!

For starters, have him open Disk Utility in Applications>Utilities, select the volume (the indented listing) and Verify Disk. If it reports any problems, have him try a Safe Boot by holding the Shift key at startup. This boot will take much longer than usual. It's checking and trying to repair the drive directory, if possible. Once in Safe Boot, have him repair Permissions.
For other Disk repair remedies see
http://support.apple.com/kb/TS1417
Also, have him try a PRAM Reset. At the startup chime, hold down CMD-Option-P-R together, listen for two more chimes, total three, then let go to finish booting.
Also, is he running any AV? If so, have him uninstall it. It might be responsible for this behavior. (There are no viruses for OS X.)

FCPX Crashes my brand new imac

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