FDM 11.1.2.1 cannot connect to Essbase

Hi All,
I've been using FDM for a while but am new to version 11.1.2.1.
When i set up my connection from the workbench i'm not able to connect to the essbase server.
I keep getting a connection failed in the target dimension drop down.
I've used both the server name and the (new?) clustername in the target machine.
I use the admin account so ít's not in the user rights.
Does anyone know what's different in 11.1.2.1 and could cause this problem?
Thanks in advance,
Marc

Hi John,
thanks for your reply..
When i use the server name i just see 'connection failed.' in the target dimension field in the integration settings of the workbench client.
The error log shows:
* Begin Oracle Hyperion FDM Adapter for Essbase Runtime Error Log Entry [2011-05-08-17:28:45] **
Error:
Code..............10404
Description.......Essbase API Procedure: [EsbInit] Threw code: 1030803 - .
Procedure.........clsHPConnection.fConnect
Component.........upsES11XG4H
Version...........100
Thread............10104
Identification:
User..............admin
Computer Name.....SWP-SRV-05
Essbase Connection:
App Name..........Sample
DB Name...........Basic
Server Name.......swp-srv-06
Connect Status.... No Connection Open
** Begin FDM Runtime Error Log Entry [2011-05-08 17:28:45] **
ERROR:
Code............................................. 10404
Description...................................... Essbase API Procedure: [EsbInit] Threw code: 1030803 - .
Procedure........................................ frmIntegrateES.tabMain_Click
Component........................................ upsES11XG4H
Version.......................................... 100
Thread........................................... 10104
IDENTIFICATION:
User............................................. admin
Computer Name.................................... SWP-SRV-05
App Name......................................... FDMDemo
Client App....................................... WorkBench
CONNECTION:
Provider......................................... SQLOLEDB
Data Server...................................... swp-srv-05
Database Name.................................... FDM_FDMDemo
Trusted Connect.................................. False
Connect Status.. Connection Open
GLOBALS:
Location......................................... Sample
Location ID...................................... 748
Location Seg..................................... 2
Category......................................... WLCat
Category ID...................................... 12
Period........................................... May - 2011
Period ID........................................ 5/31/2011
POV Local........................................ False
Language......................................... 1033
User Level....................................... 1
All Partitions................................... True
Is Auditor....................................... False
The essbase client is installed (everything is 32 bit).
The Essbasepath shows:
D:\Oracle\Middleware\EPMSystem11R1\products\ExcelAddin;D:\Oracle\Middleware\EPMSystem11R1\common\EssbaseRTC\11.1.2.0
and the path:
D:\Oracle\Middleware\EPMSystem11R1\bin;D:\Oracle\Middleware\EPMSystem11R1\products\ExcelAddin\bin;D:\Oracle\Middleware\EPMSystem11R1\bin;D:\Oracle\Middleware\EPMSystem11R1\products\FinancialManagement\Client;D:\Oracle\Middleware\EPMSystem11R1\products\FinancialManagement\Common;D:\Oracle\Middleware\EPMSystem11R1\common\SAP\bin;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies\;D:\Oracle\Middleware\ohs\bin;D:\Oracle\Middleware\ohs\opmn\bin;D:\Oracle\Middleware\ohs\opmn\lib;D:\Oracle\Middleware\ohs\perl\bin;D:\Oracle\Middleware\EPMSystem11R1\common\ODBC\Merant\6.0\Drivers;%ESSBASEPATH%\bin
I haven't updated the arborpath.
Thanks,
Marc

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2010-05-10 12:33:10,234 ERROR [main] 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089.[Root Cause: Connection refused: connect ] com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
2010-05-10 12:33:10,234 WARN [main] Failed to instantiate provider for factory: com.hyperion.css.spi.impl.nv.NativeFactory.[Root Cause: 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089. ] com.hyperion.css.spi.CSSManager.getProvider(Unknown Source)
2010-05-10 12:33:10,234 WARN [main] Native Directory is not reachable. Attempting to re-connect... com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)
2010-05-10 12:33:10,234 WARN [main] Number Format Exception converting nullto int; Returning default value 10[Root Cause: null ] com.hyperion.css.common.CSSUtils.toInt(Unknown Source)
2010-05-10 12:33:10,234 WARN [main] Number Format Exception converting nullto int; Returning default value 3[Root Cause: null ] com.hyperion.css.common.CSSUtils.toInt(Unknown Source)
2010-05-10 12:33:12,265 ERROR [main] 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089.[Root Cause: Connection refused: connect ] com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
2010-05-10 12:33:13,250 ERROR [main] 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089.[Root Cause: Connection refused: connect ] com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
2010-05-10 12:33:13,250 WARN [main] Failed to instantiate provider for factory: com.hyperion.css.spi.impl.nv.NativeFactory.[Root Cause: 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089. ] com.hyperion.css.spi.CSSManager.getProvider(Unknown Source)
2010-05-10 12:33:13,250 WARN [main] Native Directory is not reachable. Will try to re-connect after 3 seconds... com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)
2010-05-10 12:33:16,359 WARN [main] Attempting to connect to Native Directory: Retry Count: 1 com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)
2010-05-10 12:33:18,375 ERROR [main] 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089.[Root Cause: Connection refused: connect ] com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
2010-05-10 12:33:19,390 ERROR [main] 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089.[Root Cause: Connection refused: connect ] com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
2010-05-10 12:33:19,390 WARN [main] Failed to instantiate provider for factory: com.hyperion.css.spi.impl.nv.NativeFactory.[Root Cause: 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089. ] com.hyperion.css.spi.CSSManager.getProvider(Unknown Source)
2010-05-10 12:33:19,390 WARN [main] Native Directory is not reachable. Will try to re-connect after 3 seconds... com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)
2010-05-10 12:33:22,390 WARN [main] Attempting to connect to Native Directory: Retry Count: 2 com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)
2010-05-10 12:33:24,437 ERROR [main] 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089.[Root Cause: Connection refused: connect ] com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
2010-05-10 12:33:25,421 ERROR [main] 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089.[Root Cause: Connection refused: connect ] com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
2010-05-10 12:33:25,421 WARN [main] Failed to instantiate provider for factory: com.hyperion.css.spi.impl.nv.NativeFactory.[Root Cause: 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089. ] com.hyperion.css.spi.CSSManager.getProvider(Unknown Source)
2010-05-10 12:33:25,421 WARN [main] Native Directory is not reachable. Will try to re-connect after 3 seconds... com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)
2010-05-10 12:33:28,421 WARN [main] Attempting to connect to Native Directory: Retry Count: 3 com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)
2010-05-10 12:33:30,453 ERROR [main] 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089.[Root Cause: Connection refused: connect ] com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
2010-05-10 12:33:31,453 ERROR [main] 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089.[Root Cause: Connection refused: connect ] com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
2010-05-10 12:33:31,453 WARN [main] Failed to instantiate provider for factory: com.hyperion.css.spi.impl.nv.NativeFactory.[Root Cause: 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089. ] com.hyperion.css.spi.CSSManager.getProvider(Unknown Source)
2010-05-10 12:33:31,453 WARN [main] Native Directory is not reachable. Will try to re-connect after 3 seconds... com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)
2010-05-10 12:33:34,453 WARN [main] Attempting to connect to Native Directory: Retry Count: 4 com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)
2010-05-10 12:33:36,390 ERROR [main] 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089.[Root Cause: Connection refused: connect ] com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
2010-05-10 12:33:37,390 ERROR [main] 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089.[Root Cause: Connection refused: connect ] com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
2010-05-10 12:33:37,390 WARN [main] Failed to instantiate provider for factory: com.hyperion.css.spi.impl.nv.NativeFactory.[Root Cause: 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089. ] com.hyperion.css.spi.CSSManager.getProvider(Unknown Source)
2010-05-10 12:33:37,390 WARN [main] Native Directory is not reachable. Will try to re-connect after 3 seconds... com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)
2010-05-10 12:33:40,390 WARN [main] Attempting to connect to Native Directory: Retry Count: 5 com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)
2010-05-10 12:33:42,328 ERROR [main] 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089.[Root Cause: Connection refused: connect ] com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
2010-05-10 12:33:43,328 ERROR [main] 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089.[Root Cause: Connection refused: connect ] com.hyperion.css.spi.util.jndi.pool.JNDIConnectionPool.validateSocketConnection(Unknown Source)
2010-05-10 12:33:43,328 WARN [main] Failed to instantiate provider for factory: com.hyperion.css.spi.impl.nv.NativeFactory.[Root Cause: 27:1112:Failed to connect to D26085.arrownao.corp.arrow.com at 28089. ] com.hyperion.css.spi.CSSManager.getProvider(Unknown Source)
2010-05-10 12:33:43,328 WARN [main] Native Directory is not reachable. Will try to re-connect after 3 seconds... com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)
2010-05-10 12:33:46,328 WARN [main] Attempting to connect to Native Directory: Retry Count: 6 com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)

Hi
I am to login to Hyperion Shared Services console. Share service for Essbase is running properly. When I attempt login into Essbase Studio Login, following error message appears
Network communication with the server failed
Connection refused: connect
=========================================================================
Also,the below Error messages are found in Oracle EPM System Diagnostic Reports
Validation tool info: 11.1.1.3.0 drop 9-0 build 3129 on 07/16/2009 01:24 PM
OS name: Windows XP
OS version: 5.1
Essbase Server startup check using Maxl command
Error: Result: Unable to connect Essbase Server using MAXL command. Please check that essbase server is running.
Recommended Action: Check Essbase Server is started.
EssabaseServerChecker
Error: Cannot connect to olap service. Cannot connect to Essbase Server. Error:Essbase Error(1051293): Login fails due to invalid login credentials
Recommended Action: Check application is started.
SVR: Essbase Java API
Launch external checker with next command: C:\Hyperion\common\validation\9.5.0.0\launchEssbaseJavaAPI.bat EssbaseJAPIConnect admin ****** d26085.arrownao.corp.arrow.com http://d26085.arrownao.corp.arrow.com:13080/aps/JAPI
Error: Result: -1; Error message: Cannot connect to olap service. Cannot connect to Essbase Server at d26085.arrownao.corp.arrow.com. Timed out waiting to connect to the Essbase Agent/Server using TCP/IP. Check your network connections.
Recommended Action: Make sure external checker is working.
ESS: Essbase Studio Server
Connecting to Essbase Studio Server...
Error: Network communication with the server failed
Recommended Action: Check application is started.
SVR: Essbase Java API
Launch external checker with next command: C:\Hyperion\common\validation\9.5.0.0\launchEssbaseJavaAPI.bat EssbaseJAPIConnect admin ****** d26085.arrownao.corp.arrow.com http://d26085.arrownao.corp.arrow.com:13080/aps/JAPI
Error: Result: -1; Error message: Cannot connect to olap service. Cannot connect to Essbase Server at d26085.arrownao.corp.arrow.com. Timed out waiting to connect to the Essbase Agent/Server using TCP/IP. Check your network connections.
Recommended Action: Make sure external checker is working.
Please advice how to slove this Essbase issue.

Macbook Pro Cannot Connect to SMTP

I am running a 2010 MacBook Pro with OS X 10.6.8. I use Mac Mail app to send and receive e-mail. Since Thursday 27th Dec 2012 I have been unable to send e-mail. I get the grey spinning wheel until the following error message appears:
The SMTP connection to server “mail.(mydomain).co.uk” failed.
My outgoing mail server is currently showing as offline. In fact I have 2 e-mail accounts and both are showing as offline. No problem receiving mail. Connection doctor connects fine to incoming mail, but not outgoing.
I have tried the following (plus other things) without any success:
Checked all the details, passwords etc
Changed ports from 25 to 465 and 587
Checked my IP address - it is not blacklisted
Removed and re-added e-mail account
Telnet port 25 - it is not blocked, but appeared to successfully connect (from what I understood from checking www)
Temporarily disabled firewall
Re-installed Mac app
Rebuilt mailbox
Repaired disk permissions
Used the repair disk utility
Deselected SSL and changed various options within "Edit SMTP server list"
Reset the keychain
Tried updating software but it says no update available.
Re-instated an old Accounts.plist (and one other file which I forget, something like com.apple.mail) from time capsule.
I then set up a hotmail account on Mail app but had exactly the same problem, ie cannot connect with SMTP server.
However, I set up my e-mail account on my wife's iPad with the same details and there was no problem at all, e-mail sent just fine as it does from my iPhone. So the issue has to be with my Macbook, right? Can anyone help before I go and spent £1250 on a new Macbook? I'm sure I'm missing something obvious. Thanks in advance for any advice.

Just FYI, I've had the same problem for months now. I have been accessing my hotmail via the web, but decided to try the OS X Mail app. I could get emails into the account with no problem but couldn't send. I read all the blog and support entries and have tried everything they recommended, like changing my computer name to one word, without success. Then last night, it just so happened that my broadband provider had to change out my wireless modem. As soon as he plugged in the new one, some emails that had been in my outbasket for a month went through instantly and all of a sudden my Mail, both incoming and outgoing now work. So I think people need to look at their router settings for the a solution to the problem.

I cannot update my ipad2 to ios5. Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server. Tried resetting network settings, still not connecting. Tried updating iTunes, still not connecting.

I cannot update my ipad2 to ios5. Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server. Tried resetting network settings, still not connecting. Tried updating iTunes, still not connecting.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

Cannot connect to other computers on network

We have a small office network with 7 macs on it. 5 wired 2 laptops with Airport Extreme.
We have an 8 port switch where the 5 desktops and the airport connect. When I am on a laptop I cannot connect to any of the desktops. It does not even see them (and same with desktop to laptop) What do I need to do to share these two on the airport

Configure the AirPort Extreme base station (AEBS) so that it the option to distribute IP addresses is DISABLED. That will place the wireless and wired computers on the same subnet.

PI 7.11: Cannot connect to server using message server:...

Hello Guys,
we make the Application Management for a Customer PI System.
Scenario:
- the SAP Gui Connection to the ABAP Stack is routed via SAPRouter and Works fine.
SAP Gui -> our SAP Router -> VPN Box from Customer -> Firewall Customer -> ABAP Stack PI System
- WebAccess its working fine, the Customer use Webdispatcher on every PI Server...
Browser -> VPN Box from Customer -> Firewall Customer -> Java Stack (Port: 5xx00 btw. 81xx (Webdispatcher))
Problem:
Our Problem ist, we can not proceed the Integration Builder or the ESB, the Java Web Start works fine and open the Logon Screen Correctly -> but i fill the Logon Screen with my User name and Password and press Logon come the follwing Error:
"Cannot connect to server using message server: ms://<hostname>.<domain>:8134/P4"
In the Details from the Error Message:
"<hostname>.<domain>:53404 Reason: com.sap.engine.services.rmi_p4.P4IOException:
Cannot open connection to host: <IP-Adress of Central Instance> and Port: 53404"
The Customer says, the Firewall is open with the IP Adresses and P4 Port but i dont think so...
Can everybody help me, or have tips for me! I have checked a lot of OSS Messages (PI High Availabilty etc... its all correct on the System)
Sorry for my bad English
Best Regards,
Markus

Hi Markus,
did you check if the browser is using a proxy? (In this case your scenario unfortunately won't work).
P4-port should generally be routed via a proxy (described in the help.sap.com), but within the PI-Tools(JNLP) the proxy-usage is not implemented. There is even a SAP-note that describes how to check the JavaWebStart-Proxyconfiguration, but this won't help either.
If there is a proxy defined in the browser everything is working fine till you pass the logon-screen but even with the correct "javaws"-settings you won't be able to go on.
(This problem is pretty bad if you do have developers and the SAP-servers seperated because of security issues. I'm hoping that this malfunction will be solved with upcoming patches.)
Solution: Establish a connection without any proxy in between.
E.g.: a terminal server in the same network
It would be helpful to find more people with the same problem to force a fix from SAP for that.
If anyone else is having problems with this, please add a comment to this thread.
Best regards
Christian

Exchange active sync cannot connect to server after migration mailbox user from exchange 2007 to exchange 2013 coexistence

Hello, everyone, my name is rafl
I have a problem with exchange 2013 active sync.
I have installed exchange 2013 coexistence with legacy exchange 2007, I have to migrate user mailboxes: [email protected] from exchange 2007 to exchange 2013.
but any problem with active sync connection on the mobile device after moving mailbox user. I reconfigure the exchange ActiveSync external connection domain (latest.domain.com) on mobile device replacing legacy exchange ActiveSync external connection domain
(legacy.domain.com)
the process of moving mailboxes successfully without error.
Access OWA for exchange 2007 and exchange 2013 is running normally
access mail from Outlook running normally
Certificate request has been installed and has no problem with it
The OWA virtual directory is configured for internal and external connections and different from the legacy exchange
The autodiscover virtual directory is configured for internal and external connections and different from the legacy exchange
ActiveSync virtual directory is configured for internal and external connections and different from the legacy exchange
user mailboxes are still on exchange 2007 is not problematic.
only problem with Exchange Active Sync on mobile devices, where I set up an email with android, iphone, windows phone. the error message: cannot connect to the server.
but, if I create a new user and create user mailboxes directly in exchange server 2013, ActiveSync can run without error on mobile device, access through OWA, MsOutlook, Outlook Anywhere also run normally.
only the results of user migration from exchange 2007 to exchange 2013 which is troubled with exchange ActiveSync connection.
any ideas for this problem, and what should I check on the exchange server ..?

i have run the activesync test connectivity and get some error :
Testing TCP port 443 on host domain.co.id to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
A network error occurred while communicating with the remote host.
Elapsed Time: 3091 ms.
Testing TCP port 443 on host autodiscover.domain.co.id to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
A network error occurred while communicating with the remote host.
Elapsed Time: 21072 ms.
Testing TCP port 80 on host autodiscover.domain.co.id to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
A network error occurred while communicating with the remote host.
Elapsed Time: 21049 ms.
I have allowed access to port 443 (https) and 80 (http) on the firewall and re-run testconnectivity, but still with the same results. if I enable active sync for users who created directly in Exch 2013 there is no problem with the ActiveSync, just a problem
for users who moved from Exch 2007 to Exch 2013. @Android, iPhone, and Blackberry the error message "cannot connect to the server"

TS3276 I cannot connect to my outgoing email server on my macBook pro, yet I can, for the same email account on my iPad. Also I can send emails from the other email account I have on my MacBook...really confused can anyone help?

I cannot connect to my outgoing email server on my macBook pro, yet I can, for the same email account on my iPad. Also I can send emails from the other email account I have on my MacBook...really confused can anyone help?

Sometimes deleting the account and then re-creating it can solve this issue
Write down all the information in accounts before doing this
Highlight the account on the left and click the minus button
Then click the plus button to add the new account and follow the prompts

Cannot connect to iTunes store connection with the server has been reset

I have updated itunes and now I cannot connect to the itune store says connection is reset but all other programs and internet is working properly. Please help

Hi!
Im using Windows 7.... I tried looking for the Wireless Config - but it isn't in the Services options!
So, what can I do now?
Thanx

Updates in iOS App Store. Cannot connect to iTunes Store

I have been having an issue with my iPhone. Whenever I tap the updates tab on the bottom of the App Store window it pops up with a message saying that my iPhone Cannot connect to the iTunes Store. It is not an issue with my Wifi connection as I have tried over 3G. It is not my Apple ID as I have reset my password checkede all of my details and it works fine on the same Apple ID on my iPad. It is just my phone. I spent and hour on the phone with Apple Technical Support and they could not troubleshoot it, so put me through to a Senior Advisor. The phone line then cut off from Apples end. Even after I say OK to the message that opens it does not let me see my updates, it just shows a badge. Also the purchased bar in the updates section is not there. I can access the rest of the store as well, like the Top 25, Featured, Categories and Search. Just not my updates. It sounds like something so small it's not even worth it but it gets really annoying!
The guy at Tech support went through numerous things with me. Signing in and out of my Apple ID and signing in on a different one. Checking my Internet connection. Resetting my network settings. Resetting all of my settings and have you turned it off and on again? I had tried all of those previous to being on the phone with him.
I was wondering has anyone else had this problem? How can it be solved? Should I take my iPhone into an Apple Store? Should I reset it by erasing all data on it?
All feedback would be great!
Thanks

Hi Hamid,
I had realised that my iPhone Date & Time settings were not on auto so I can manually change them. Also I had heard rumours that other peoples' iPhones were doing the same thing as mine. I had looked into it for a day or so and found the answer on a website from Google.
I checked it and it worked!
Also thanks
Jack

IPad app store message "Cannot connect to iTunes store"

Recently my iPad (wifi) & my husband's iPhone (AT&T)have been unable to connect to the app store or iTunes. We get the message "cannot connect to iTunes store". The only thing that I have done recently is download a kindle book & add a Bluetooth keyboard. The keyboard was never paired with the iPhone so I don't think that could be the issue. The iPad & iPhone have both been updated, but that hasn't resolved the issue. There was no problem connecting to iTunes through the PC to run the update. Why would both devices suddenly have the same problem? One is wifi & one is 3G so it's not the connection. They have nothing in common except the error. Any help would be appreiciated since this is getting frustrating. Thanks!

Hi, Thank you! I did as you suggested but it didn't work. So, this time I cleared all apps out of the tray, signed out of my account at the store, and did a hard reboot. Then on my desktop I signed out of my account in iTunes and then synced. I have signed back into the store on the iPad but still get the same message.

FDM 11.1.2.1 cannot connect to Essbase

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