Feature on a network resource is unavailable

Question

I've installed MSOffice 2007 office suite and i can access and set up my outlook profile, connect with our exchange server, and send and receive email. However, when one of our users attempts to open outlook from her user profile Outlook attempts to install
Outlook 2003 from a network location that no longer exists. As a matter of fact we no longer  have a functional copy of Outlook 2003 to create and MSI with. I am assuming that when outlook 2003 was first installed they installed it from the network using
an MSI but we no longer do this.
I've uninstalled MSOffice 2007 and re-installed it twice with out any change. I've removed the user's windows profile from the workstation but that had no effect on Outlook trying to install Outlook 2003 whenever she attempts to open Outlook 2007. This is
the message i get:
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to an folder containing the installation package OUTLS.MSI in the box below."
There is a "Use source:" text box i cannot type into at the bottom of the window and I don't get a browse button either. What is causing windows to think we are trying to install Outlook 2003 whenever we click on the Outlook 2007 icon and and how
do i stop that? MSOffice 2007 is already installed and the Outlook icon is located under the MSOffice 2007 folder in the start menu so there is no reason for it to try and install Outlook 2003... right?

Answer 1

I've seen this before. It happens when Office2003 *was* installed from a network path, and it is still (partially or completely) installed [there are registry entries recording the path, in the workstation], and the path is no longer available.
[it also happens if Office, or in fact any kind of MSI installation, was installed from a source path, and that path is no longer available]
in this case, it's not the user/profile, it's the workstation, and the registry entries stored there.
If you have no need of Office2003 upon that computer, you can either repair Office2003 so clean removal can occur, or, you can use one of the OFFscrub fixit tools to clean it up.
http://support.microsoft.com/kb/971179
Don
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