Feature option from app store load page with junk
When selecting the "featured", the page loads scribbles of fonts combined with symbols. Page is not loading properly.
Try a reset: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
Similar Messages
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There are a couple of updates on my APP STORE page that are extremely annoying, they can't be installed because they are to old for my OSX version 10.8.5, I want to delete or remove them so that Spotlight stops telling me that I have 2 updates to install, when they can't be installed unless I revert to an older OS version.
Mac Pro 2010, Dual 2.4 GHz Quad-Core Intel Xeon, 26 GB 1066MHz DDR3,Try:
Hide and unhide purchases in the Mac App Store - Apple Support
This is another thing to look at (see number 5):
https://nicolamonaca.wordpress.com/2014/01/22/how-to-hide-a-software-update-in-t he-mac-app-store/ -
Does Photoshop Elements 12 editor on mac downloaded from app store work ok with retina display??
Hi.
I was wondering if any has purchased photoshop elements 12 editor via the app store for a mac and does it have the function to display it properly for a retina display screen. I have lightroom which works a treat as it has ability to work with this screen. I see on the adobe website that their version of elements 12 does not support retina display. Before i buy this product i would like to know if it works properly otherwise it will be a waste of money. I also have elements 11 via adobe themselves which i can use but the text does not look sharp, as it does't support retina display. CheersHi Barbara I´ve done what you suggested and I´m having the same problem. Its freezed. Is there any way I can download the update? I´m
stuck with a Photoshop that doesnt work. Adobe says that they cant help without a serial number and apple doesnt let me update. This is the most bizarre I have lived in terms of software. -
I have problem with account that i can't make update or buy from app store
There is massage appear in my payment page that i must contact with i tunes support to complete this transaction
Please help me to fixe this problem as soon possible
Hany hassan
0096597617317
0096596677186
Thank youYou need to Contact iTunes Support...
Apple Support iTunes Store Contact Us -
I have a problem with Imovie. Just brought an macbook 15 retina , iLife install and Imovie was working. I than did a data migration from my old macbook pro and now it crashes on start up. I tried to re-install from app store but no option to re-install, just installed and it greyed out.
Well, my two-month-old MBP has no qualms about booting from a no-name external USB HD I put together...
Given that is is a common point of failure, I would imagine a large Apple Store should keep a stock of HD's on hand.
Now since you're a bit desperate and the genie pops up til Saturday and you seem to be the enterprising kind, let's try an experiment: if you have room enough in the external HD and assuming it isn't a Time Machine volume, why don't you plug it in, stick the Install CD and see if the installer lets you select the external drive as the install target. If you can install Leopard on it, on top of the backup without reformatting, and the Mac can boot from the drive afterwards, at least you would have some functionality restored and would be able to pull your stuff from the internal HD. Apple says booting from USB drives is not supported but that does not equate to not possible; some brands do work. Risks? Always. You can always lose your backup. Like I said, a challenge for an enterprising gal....
Next time around, consider having a bootable external clone at hand for rainy days. I keep three myself...
P.S. Since I'll be in the Dallas-FW area in late June, I can volunteer with the confetti.... -
App will not download to iPad when purchased from App Store - stuck with Cloud icon
Device : iPad Air 32gb wi-fi model (not cellular data)
OS version : 7.1.1 (up to date)
Location : UK
Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
Also a new icon appears on the home screen and a circle shows the progress of the download.
However this did not happen.
Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
The app does not download - in fact it does not even *attempt* to download.
I have tried this >20 times now and it always occurs excatly like this.
After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
I can re-download other apps that I have previously purchased on this iPad, with no problems.
I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
I have logged out of my iTunes account on the iPad, and logged back in.
The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
I have reset/rebooted my internet connection
In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
I have tried on 2 other wi-fi networks but still cannot download this one app.
My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
Nothing I try will download the app in question.
The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
(Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
I can't make it to an Apple Store to speak to a Genius.
Bearing in mind the list of things I've already tried, what do I do next?
Thanks in advance for any support.Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help -
How can i remove my credit card from app store, the none option its not there and i don't Owen nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!
You've logged into your account and viewed your purchase history and there aren't any error messages shown (e.g. 'problem with a previous purchase'), and you haven't got any purchases due (e.g. pre-orders and/or subscriptions) : Why can’t I select None when I edit my Apple ID payment information ?
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How can i buy films from App store spain wenn i'm living in Switzerland? Or how can i buy films in original version with subtiltes?
Do i need diferents id for each App store? I speak spanish, german and english and i would like to be able to buy films in each diferent language.
I also have € from a card from App Store Spain that i cannot use because i only have acces to App store switzerland. Can anybody help me? Thanks a lotYou need to be in a country to buy from its store, so whilst you are in Switzerland you can only use the Swiss store - you will need to be in Spain to use the Spanish store.
On each film's description page in the store there should be a list of the language(s) and/or subtitles that it has on it e.g. here in the UK one of the new releases, Svengali, has listed on its description page :
If there is a particular film that you would like to buy in a particular language that is not currently available in the Swiss store then you can try requesting that it be added, but unless the Swiss rights-holder for the film agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html
All iTunes gift cards are country-specific, so you will only be able to redeem and use the Spanish gift card when you are in Spain with a Spanish billing address on your account. -
I recently downloaded an app from App Store which is a paid app and it doesn't have any features as in the description in the App Store. How do I report this app and stop payment what I did online to purchase it.
Hi Sajeed.f,
This article has the steps to go through to file such a report:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers!
- Ari -
After installing Mavericks, App Store/Numbers/Pages don't load
After installing the upgrade the Mavericks, some apps wont open including;
App Store, Numbers, Pages, iBooks, Maps, Keynote
Error code in Console reads;
Unable to load nib file: Mainmenu, exiting
as well as exited with code : 1
Can anyone help or is it a trip to the store?
I'm on a Macbook Pro early 2011
Thanks,All
I found the solution myself without having to go to the store.
Restarted Mac
During startup, hold down Command and R keys when grey screen appears
Popup appears
Select Reinstall OS X
Reinstalls Mavericks
Some Apps still dont work - Numbers, Keynote, Pages
Simply moved Apps to trash, emptied trash and rebooted Mac
Went to App Store - now working after reinstalling Mavericks - and went to Purchases and installed/updated Apps
All now working fine......
Hope this helps anyone else.
PS....DO NOT RUN TUNEUPMYMAC APP - I think that this may have added to the problem after installing Mavericks the first time, but can't be sure. -
I purchased a free app from App Store for my iPhone 5s, iOS version 7.1.2. It will not download; just gives me the little cloud with arrow pointing down. What do I need to do to get the app to load?
Hello mjhardy,
After reading your post, it sounds like you are experiencing an error while downloading apps. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Turn your iOS device off and on (restart) and reset
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities,
BobbyD -
Pages/Numbers '09 from App Store crash on launch
17” MacBook Pro
Mac OS X 10.6.8
2.16 GHz Intel Core Duo, 2 GB 667 MHz DDR2 SDRAM
and
11” MacBook Air
Mac OS X 10.6.8
1.4 GHz Intel Core2 Duo, 4 GB 1067 MHz DDR3
bought, downloaded and installed Pages ’09 and Numbers ’09 from App Store
both crash during launch on both machines
Things I have tried:
a) deleting both programs with AppDelete or other specialized software to insure clean caches, etc.
b) reinstalling
c) checking for reported bad fonts (none found)
d) repairing permissions (multiple times)
e) creating iWork ’09 folder in Applications folder and moving both apps to that folder
f) deleting iWork '08 as above
g) restarting the computer after any/all of the above before continuing
Things that have worked: ...SaitamaSooner wrote:
17” MacBook Pro
Mac OS X 10.6.8
2.16 GHz Intel Core Duo, 2 GB 667 MHz DDR2 SDRAM
and
11” MacBook Air
Mac OS X 10.6.8
1.4 GHz Intel Core2 Duo, 4 GB 1067 MHz DDR3
bought, downloaded and installed Pages ’09 and Numbers ’09 from App Store
both crash during launch on both machines
Things I have tried:
a) deleting both programs with AppDelete or other specialized software to insure clean caches, etc.
b) reinstalling
c) checking for reported bad fonts (none found)
d) repairing permissions (multiple times)
e) creating iWork ’09 folder in Applications folder and moving both apps to that folder
f) deleting iWork '08 as above
g) restarting the computer after any/all of the above before continuing
(a) applying 'specialized softwares' to uninstall is not a good idea. Each time somebody report a problem after using such tool the first thing to do is to ask the user to uninstall correctly.
To do that, months ago, I delivered a FREE script.
Go to my iDisk (address below) and download :
For_iWork:iWork '09:uninstall iWork '09.zip
(b) what are you meaning by "b) reinstalling ? Did you reinstalled from a copy kept on some local media or did you re-installed from the MAS. If you used a copy kept on a local media, maybe it's not the late version (Numbers v 2.1, Pages v 4.1)
(e) as in (a) you wrote that you bought from the MAS, moving the apps in a subfolder Applications:iWork '09 wasn't a good idea. Doing that is required when we bought the old-fashioned iWork package. The apps bought from the MAS are supposed to be stored in the Applications folder.
I would not be too much surprised to learn that the apps build a pathname starting from Applications to reach the frameworks which are now embedded in their own package.
I apologize but I have no plan to buy one of these apps from the MAS, just to be able to check that.
(f) was unneeded. On my machine I have iWork '06, iWork '08 and iWork '09 installed.
(g) if you reinstalled from a local copy, maybe this one is corrupted.
I read nothing in your message about the removal of the iWork fonts cache.
This one was the source of some reported failure.
It's located as :
<startupVolume>:Users:<userAccount>:Library:Caches:com.apple.iWork.fonts
Removing it can't hurt.
Yvan KOENIG (VALLAURIS, France) dimanche 31 juillet 2011 16:11:12
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community
To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer ! -
I'm not able to download free apps from App Store. Every time I try a message encounters me showing some billing information. That doesn't make any sense as I just need to download free app. What should I do? Please guide me someone.
If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Cant login with apple id and pass. Cant download anything from App Store !
Hi when i try to download app from App Store it shows me login screen I fill all of them as true, but it says "Unknown Error. " and "There was an error in the App Store. Please try again later. (4) " I can't install any app. Help me
1. In the lower right corner of the App Store window is a round button with the image of a flag. Clicking that button takes you to a page where you can choose your country by flag. You may have to scroll to the bottom of the window to see the button. The country must match your billing address on record.
2. Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Credit for this solution to ASC member luis.pinho. -
I can not load application from app store
I just bought a new Iphone and when I try to upload new free applications (ex Solitaire) on my Iphone from app store, it does not work.
The little icone appears, with loading at the bottom, and then nothing happen (no blue line to show the update progressing) ... after a while the icone desappear .
Any Idea why and what I could do to fix the issue ?
Thanks in advance.
Anneplz
help me
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