Fed up with ipod mini!!!!

I'm fed up with the ipod mini! Is there anyone from Apple that reads these boards that can help me? Or is there a phone number I can call to get assistance?
I've had my ipod for a month and the only thing it's been good for is a paperweight! I've read all the postings and tried different suggestions. I've posted my own questions and I've performed the recommendations of the people who have responded, but I'm unable to get itunes to recognize my ipod! In addition, when my ipod is connected and states"do not disconnect," and then it goes to the menu screen it locks my computer up.
I've downloaded the new version of itunes, cleared my ipod and restored it, but still without any success.
Can anyone help?

I have the same issues. itunes 5.0.1.4 doesn't recognize my mini. ipod updater doesn't recognize my mini either. i have uninstalled itunes 5 and reinstalled 4.9, but it didn't work still. something in itunes 5 changed something in my system that reinstalling 4.9 doesn't fix it. updater just shows that i have no ipod connected. if i try to get updater to check for my ipod during the updater installatin, it just sits there and says "waiting for ipod". it's not my usb port because i can read and write to my ipod. i did the entire list of chores that apple suggests on the site including disabling all other functions and services, reinstalling the com port, uninstalling everything, reinstalling everything, getting windows install clean up, e v e r y t h i n g! nothing worked.
I then installed itunes 4.9 and updater 1.4 in my other laptop. i was able to update to firmware 1.4 using that computer. when i put the ipod into that computer w/ itunes 4.9, everything works fine. of course, it asks me if i want to link that laptop w/ my ipod. i said no, because i want to use my original laptop w/ the ipod.
anybody have a solution for this? it's like we all have the same symptoms and going to the same doctor and we end up having to diagnose ourselves. this is extremely annyoying and inefficient.

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