Fed up with VPN connection failures

Question

Cant get a brand new laptop with built in wireless to get a VPN connection with a BEFW11s4 router. Internet is fine. An older laptop works fine. This new labtop even works beautifully with a wireless adapter,not the built in.
Called Linksys tech support line and they wouldnt even check anything. Basically dismissed me and said its the computer (did I mention is brand new??)Now I read all the problems people are having with VPN and their routers and I cant believe they lied to me.
(Mod note: Edited post. Non-technical content. Thanks!)
Message Edited by JOHNDOE_06 on 08-12-2006 11:10 PM

Answer 1

What do you use for the VPN connection? IPSEC? If you only are using the passthrough function on the router, it can only allow 1 IPSEC session at a time. If you are also using other VPN softwares for that, you may need to open up ports 1723 500 50 51 and 47. This is because your router firewall maybe the cause. Try that first on a static IP for that wireless card. Try to also check if the "wired " connection to your VPN works before going wireless, you would need to do this first regardless of any brand of router...ayt?!
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