Feed back needed about the Oracle support service request

Dear Oracle professional,
When you have an issues in the Oracle softwares while doing the installations or working funcnalities.
Is it good to get it touch with Oracle support services to get supports or Self efforts is good.
Some company's are feeling get supports is not good way of approach from the Oracle supports services.
Rather they would keep thier business on hold till they get the supports by themself.the daly will causes in to the business losses because of the time.
And their business production will be less.
By getting Oracle supports you get the solutions faster this helps to increase the productivities high.
Some IT Manages will like to play this role always find a solutions by themself and eaten up the time.
Why this is happending with them?
Any issues or eagostics with them?
Feel free to express it to me, i would be happy to hear this please.
Thanks
Riyas
email [email protected]

Clearly it is a trade of between high productivity vs time & money.
So now a days companies which i have seen that they will have internal team of SMEs which will try to look into issues and there are certain escalation points from where in you will get some support from Oracle support.
and again this changes from organization to organization not a thumb rule.
Regards
Prashant Pathak

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BAM Server stopped working - Cannot connect to the Oracle BAM services

Hi,
On logging into the OracleBAM page, I get Error 500 - Internal Server Error.
Caused by: java.lang.reflect.InvocationTargetException
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Good day.
I moved your post to - Idea Android based Tablets, for you.
http://forums.lenovo.com/t5/Idea-Android-based-Tablets/How-do-I-configure-User-Profiles-for-Android/...
A redirector / forwarder was left behind in General Discussion.
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[This thread was migrated from the On Demand Developer Forum in the old Siebel Community]
drangineni
New Contributor
Hi,
I am trying to upload a file and add it to a Service object as an
attachement. I greatly appreciate if you could provide any code or
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Daya
Product: CRM OnDemand
10-21-2006 10:58 AM
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BigSlick
Valued Contributor
On Demand doesn't support adding attachments via web services. One
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10-23-2006 11:43 AM
==============================================================================
Click on the board or message subject at the top to return.

Yes this still holds ture.
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start-olite:
Starting OLite in background ...
Running:D:\product\10.1.3.1\OracleAS_1\integration\esb\sql\other\wfeventc.sql
Exception in thread "main" oracle.tip.esb.install.exception.InstallationDBException: Failed to execute sql file"D:\product\10.1.3.1\OracleAS_1\integration\esb\sql\other\wfeventc.sql"
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Importing Default System ...
${env.PCHOME}
stop-olite:
Stopping background OLite process ...
CA::DEBUG:******:Finished OLite Install ...
Finished Olite configuration ...
BUILD SUCCESSFUL
Total time: 12 seconds
Exit: 0
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Configuring OC4J ...
id value is 2
id value is IASPT
process-type value is 1
id value is 3
id value is IASPT
id value is 3
id value is ASG
process-type value is 1
id value is 2
id value is ASG
id value is 1
id value is default_group
process-type value is 1
id value is 3
id value is home
process-type value is 1
process-type value is 2
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Adding shared library oracle.db.lite ...
Adding shared library apache.commons 10.1.3 ...
Adding shared library apache.jdom ...
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publishSharedLibrary command was successful
publishSharedLibrary command was successful
publishSharedLibrary command was successful
publishSharedLibrary command was successful
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Binding ESB design time ...
Deploying ESB run time ...
Binding ESB runtime ...
Deploying orainfra.ear ...
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10/06/22 14:39:20 Notification ==>Unpacking esb-dt.ear
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10/06/22 14:39:22 Notification ==>Unpacking esb-jca-dt.rar
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10/06/22 14:39:22 Notification ==>Initializing EJB container
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10/06/22 14:39:23 Notification ==>Committing ClassLoader(s)
10/06/22 14:39:23 Notification ==>Initialize esb_console begins...
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10/06/22 14:39:23 Notification ==>Copy the archive to D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\esb-rt.ear
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10/06/22 14:39:23 Notification ==>Unpacking esb-rt.ear
10/06/22 14:39:23 Notification ==>Done unpacking esb-rt.ear
10/06/22 14:39:23 Notification ==>Unpacking provider-war.war
10/06/22 14:39:23 Notification ==>Done unpacking provider-war.war
10/06/22 14:39:23 Notification ==>Unpacking esb-jca-rt.rar
10/06/22 14:39:23 Notification ==>Done unpacking esb-jca-rt.rar
10/06/22 14:39:23 Notification ==>Initialize D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\esb-rt.ear ends...
10/06/22 14:39:23 Notification ==>Starting application : esb-rt
10/06/22 14:39:23 Notification ==>Initializing ClassLoader(s)
10/06/22 14:39:23 Notification ==>Initializing EJB container
10/06/22 14:39:23 Notification ==>Loading connector(s)
10/06/22 14:39:23 Notification ==>Starting up resource adapters
10/06/22 14:39:23 Notification ==>Warning. Unable to set up connection factory to location esb-rt for a resource adapter in {1}
10/06/22 14:39:23 Notification ==>Initializing EJB sessions
10/06/22 14:39:23 Notification ==>Committing ClassLoader(s)
10/06/22 14:39:23 Notification ==>Initialize provider-war begins...
10/06/22 14:39:23 Notification ==>Initialize provider-war ends...
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10/06/22 14:39:24 Notification ==>Initialize D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\orainfra.ear begins...
10/06/22 14:39:24 Notification ==>Unpacking orainfra.ear
10/06/22 14:39:24 Notification ==>Done unpacking orainfra.ear
10/06/22 14:39:24 Notification ==>Unpacking orainfra.war
10/06/22 14:39:24 Notification ==>Done unpacking orainfra.war
10/06/22 14:39:24 Notification ==>Initialize D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\orainfra.ear ends...
10/06/22 14:39:24 Notification ==>Starting application : orainfra
10/06/22 14:39:24 Notification ==>Initializing ClassLoader(s)
10/06/22 14:39:24 Notification ==>Initializing EJB container
10/06/22 14:39:24 Notification ==>Loading connector(s)
10/06/22 14:39:24 Notification ==>Starting up resource adapters
10/06/22 14:39:24 Notification ==>Initializing EJB sessions
10/06/22 14:39:24 Notification ==>Committing ClassLoader(s)
10/06/22 14:39:24 Notification ==>Initialize orainfra begins...
10/06/22 14:39:24 Notification ==>Initialize orainfra ends...
10/06/22 14:39:24 Notification ==>Started application : orainfra
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dehydrationStore:
Configuring data sources for olite dehydration store ...
${env.PCHOME}
install-developer:
design time host dpxc67-01
design time port 8888
primary container home
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Exception in thread "main" oracle.tip.esb.install.exception.InstallationDBException: Connection Refused ""
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     at oracle.tip.esb.install.db.NonOracleDB.load(Unknown Source)
     at oracle.tip.esb.install.ESBInstaller.setupDB(Unknown Source)
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     at oracle.lite.poljdbc.POLJDBCDriver.connect(Unknown Source)
     at oracle.tip.esb.install.db.DriverManagerDataSource.getConnection(Unknown Source)
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Copying 1 file to D:\product\10.1.3.1\OracleAS_1\j2ee\home\lib\ext
set_app_sso_option:
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Copying 1 file to D:\product\10.1.3.1\OracleAS_1\j2ee\home\applications\esb-dt\META-INF
Copying 1 file to D:\product\10.1.3.1\OracleAS_1\j2ee\home\application-deployments\esb-dt

It could be due to system language setting -
install SOA Suite failed
Regards,
Anuj

Mac mini "clunk" ... diasappointed about the apple support!

i am very disappointed. so many people have the same "problem". the clunk sound of the hard drive. and some people have also the problem with the little "freeze" some times the clunk appears. there are so many discussions about that on the web. but the apple support alwas says:"we don't know about this problem"
haha ... thats not the way to handle customers.

Do you have a specific technical question relating to this problem? Does your mini suffer from the 'clunk' or the 'clunk with pause'? Have you contacted Apple and reported a fault? Have you taken your mini for repair?
As far as the discussions on this issue that have taken place here, the clunk is generally normal - my mini does it and has done since it was new at the end of January this year. It does it rather less than it used to, or at least rather less noisily - I guess it would be characterized as having changed from a 'clunk' to a 'click'. But my Sony Vaio 505GL also makes the same noise, as does at least one of the 3 drives in my G4. I can't tell if the drive in my IBM desktop does because the infernal system makes so much other noise!
If your mini suffers the 'clunk with pause' issue, then that is not normal and shouldn't be doing it. In that instance, if you call Apple and report the fault and they tell you that they've never heard of it, so what? You have a fault, a warranty and they are responsible for repairing it. You might take the system to an Apple Store first to have a 'genius' look at it - that way there would be two of you who can attest to it's behavior.
As for Apple support - if you have called and feel you have not got the service you deserve, call back, repeat the issue and if you still get an unsatisfactory answer, ask for the call to be escalated to a supervisor, and keep going until you speak to someone who offers you a solution.

Feed back needed about the Oracle support service request

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