Feed is green with good sound

I have an issue with the new QuickTime. I wanted to watch Apples Rock and Roll keynote tonight and all I could get was a green screen with with audio. the Audio was a little choppy but it was there. Nothing I did would change this. In fact I was only able to make it worse. No sound or picture.
I'm competent with computers in general and especially Apple's Mac OS so I did try many things including the obvious things. The weird thing is it's something to do with this one account as I logged in with another account we have which is set-up almost identically and it works fine there. Even the audio is clean.
Before I try a long and laborious trial and error problem solve with the libraries to find out what's responsible and replace it. I want to know if there are some obvious causes of this that I don't know about. There seems to be no settings to be found with the new QuickTime
Brand new iMac, Snow Leopard and all updates installed. It also works on my MBP, just seems to be with this one account.
Thanks for your feedback, Cheers,.

Issue was just magically fixed and no one had a thing to say about it! Surprise surprise! On ya for communicating with your customers!

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