Feeder on Officejet 6700 Premium won't take pages

I am trying to fax multiple pages and I can't get the fax to take the pages.  It just keeps telling me to place the original in the automatic document feeder.  When I do this I hear the doorbell sound that says the papers are in place, but the printer is not recognizing that the papers are in place.  I have opened the lid and turned off and on the printer thinking may need to be reset, but to no avail.  I can fax from the scanner glass, but not from the feeder.  Someone help me figure out what's wrong with my printer.  Thanks in advance!
I have a HP Officejet 6700 Premium Printer.

Hello, 
Please try the below mentioned steps that should resolve the issue.
Clean the automatic document feeder (ADF)
Follow these steps to clean the automatic document feeder (ADF), and then make blank copies to check if the issue is resolved.
Step one: Clean the ADF rollers and separator padFollow these steps to clean the automatic document feeder (ADF).
Gather the following materials:
A clean, lint-free cloth, or any cloth that will not come apart or leave fibers
Distilled, filtered, or bottled water (tap water might damage the product)
Remove any originals from the document feeder tray.
Figure 6: Remove any originals
Press the Power button ( ) to turn off the product.
Disconnect the power cord from the rear of the product.
Lift the cover of the ADF until it stops.
Figure 7: Lift the ADF cover
Locate the pick rollers and the separator pad.
Figure 8: Locations of the pick rollers and the separator pad
1 - The ADF cover
2 - The pick rollers
3 - The separator pad
Lightly dampen a clean lint-free cloth with distilled or bottled water, and then squeeze any excess liquid from the cloth.
Use the damp cloth to wipe any residue off of the separator pad.
Figure 9: The separator pad
Use the damp cloth to wipe any residue off of the pick rollers.
Figure 10:
Dry the rollers and the separator pad with a clean, dry, lint-free cloth.
Do not close the ADF cover. Continue to the next step to clean the glass strip in the automatic document feeder.
Regards,
Jabzi
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    Give Kudos to say "thanks" by clicking on the white star under my name.
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    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
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    Although I am an HP employee, I am speaking for myself and not for HP.

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    Distinquished (and snarky) Professor.
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    R a i n b o w 7000I work on behalf of HP
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    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    This question was solved.
    View Solution.

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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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