Few mails are not reaching to a recipient while other are receiving the same email

Hi
I am facing very strange issue for few days.
The email sent by a user to multiple internal recipient, is not reaching to one recipient, while others are receiving that email.
Few users are facing this issue. mail neither reaching in their inbox nor Junk folder.
I am using Exchange Server 2013 CU2 and TrendMicro MailScan anti-spam.
I have searched the logs in TrendMicro Mail Scan but nothing found.
Please help.
Thanks,
Manoj
Thanks, Manoj

Hi,
To narrow down the cause, I’d like to ask the following questions:
1. Does the issue happen on random or regular recipients?
2. Does the issue happen on all emails or only emails including many recipients?
We can check the Maximum number of recipients per message through a Receive connector:
http://technet.microsoft.com/en-us/library/bb124345(v=exchg.150).aspx
3. Is there any DNR or error message?
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

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Few mails are not reaching to a recipient while other are receiving the same email

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