FF 3.6.10 hangs when opening Tools:Options
Precisely, with ff open if I select Tools:Options the pull down closes but nothing happens. If I click the mouse on the desktop I get an hourglass and nothing else happens. IfI click again, the ff title bar shows (not responding)...and nothing happens.
This also happens in safe mode with allplugins and extensions disabled and my antivirus disabled.
I've been using FF for years and never had such problems.
Can anyone help
jona
You can try to delete downloads.sqlite and mimeTypes.RDF in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder]
Help > Troubleshooting Information > Profile Directory: Open Containing Folder
Create a new profile as a test to check if your current profile is causing the problems.
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
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"JillTW" <[email protected]> wrote in
message
news:e81a5o$cpf$[email protected]..
> Running DW MX 2004, with updater 7.0.1 applied, on a
Sony PC with Win XP,
> DW
> hangs when opening. I have waited as long as 10 minutes
to see it it every
> responds, and it doesn't.
>
> I have to CTRL-ALT-DEL and terminate the application.
When re-opening, it
> opens normally.
>
> Not connected to a network, site files on local C drive.
>
> It seems to have started happening after applying the
7.0.1 updater.
>
> Anyone have any solutions to this?
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