FF 5 has problems, won't start today (yesterday OK). How can I get FF 4 again?

Today, FF5 gave me a blank screen (white canvas, no buttons, etc.). Had to terminate using process explorer. Tried reboot = no change. So, I uninstalled it.
I want to install FF4 but can't find it on your site.
I did install Adobe Acrobat and Reader updates yesterday, may be related?
Again, I want to install FF4 but can't find it on your site. How can I get it?

Check out [[safe mode]], an extension may be causing this issue with Firefox 5 - if safe mode looks ok then please see [[troubleshooting extensions and themes]].
Otherwise please try a new Firefox profile ([[managing profiles]]) and see if it works.

Similar Messages

The quick link button to my email account has disappeared from my Firefox home page. How can I get it back again ?

When I used to click onto the Internet Firefox icon to get onto my home page, the top of the screen gave me a click on-link direct to my hotmail email a/c. For some reason that has disappeared. I can still do it via the Internet Explorer icon, but the settings are different, and the system does not accept text as readily as it did when using the Firefox. Could someone please tell me how to (in words a techno phobe can understand and follow) insert this link back onto the Firefox home page. Many thanks...

Perhaps the button was on your Bookmarks Toolbar. Can you make sure that bar is displayed? You can turn toolbars on and off using any of these methods to display a toolbar list:
* right-click a blank area of the tab bar, or the "+" button on the tab bar
* "3-bar" menu button > Customize > Show/Hide Toolbars
* tap the Alt key to activate the classic menu bar temporarily, then View > Toolbars
Does that help?
Also, you can access your Hotmail account using http://hotmail.com/ and Microsoft will redirect you to the secure login page.

I haven't had service on my phone all day so my mother suggested i restart/restore it and now it won't work at all. How can i get it working again?

now that i am trying to restore it, it wont connect to my itunes and it is connecting to WIFI but it wont work still.

If you are using a computer with Windows: http://support.apple.com/kb/TS1814
Also to get the iPhone to restore: http://support.apple.com/kb/HHT1808

I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?

I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?
This happened after I tried to get Readdledocs to open an epub file which I created in Calibre.

This is a followup to my own posting above.
Thanks to Dave Sawyer for posting information about re-downloading an app which has been deleted. I deleted the app from iTunes. Then, when I synched, iTunes asked me if I wanted the items on my ipod touch copied back into iTunes. I said yes and then synched.
Readdledocs is now working again. It is no longer frozen. However, I have learned my lesson. I will download only pdf's from now on. I don't think it works so well with epub files. The text reflow feature of Readdledocs is exactly what I need to use for my work documents on my ipod touch.

My itunes has stopped responding how can I get it working again

My itunes has stopped responding how can I get it working again?

I have a related issue (I think, hard to know for sure from the short frustrated post above).
Since the last update of iTunes (11.0.5), it kind of freezes while checking for and downloading new podcasts. Processor load goes to 100% (sometimes above! figure from Swedish OSX "Aktivitetskontroll" which I can imagine is something like "Activity Control" or "Activity Manager" in English OSX) and stays there for a few minutes, 3-5 minutes is common. During that time the mouse pointer turns into a spinning ball when moved above iTunes. Other apps work ok meanwhile. (Four processors)
Have a fixed connection to the internet, which I have tested while iTunes is frozen. We acheive above 100 Mbit/s downstream, 20 Mbit/s upstream, so the connection shouldn't be the problem.
Any ideas on what to do?
iTunes 11.0.5 (Swedish)
MacOSX 10.8.4 (Swedish)
iMac 27", late 2009 http://support.apple.com/kb/SP576

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?
Both the AVI and the MOV file extensions refer to the file container and not the compressed data the file contains. Both are generic file containers in that each may contain any valid combination of audio and/or video data that is compatible with the codec component configuration of the system on which the file was created. On the other hand, whether a file is playback compatible, conversion compatible, and/or edit compatible depends on the data actually contained in the file container. So, you are basically dealing with two separate issues here—the container and what is inside it.
Basically, if you want to make your files ediit compatible with iMovie, you must change your file container to one that is acceptable to iMovie and convert the data to edit compatible audio and/or video compression formats as may be necessary. The best approach is to determine what codecs were actually used to create the original AVI files and add them to your system if possible. In most cases a codec package like Perian can be added to your system's codec component configuration to may the AVI file playable. Once they are playable, in the QT 7 app then they can be chnged or converted to file types and compression formats that can be edited in iMovie. (While Perian handles most codecs commonly used to create AVI files, it does not handle all possibilities and, while the Perian codec package still works under cureent Mac OS versions, its development group has decided to drop further development/support of the package.)
Background: AVI is a file container originally developed by Microsoft back in 1992 but for which official support was discontinued about 11 years. Despite its limitations, Windows users still tend to use this file based on its open source ease of use and generic nature, thus, making its use so popular that most users are unwilling to switch to more modern but less generic file types. Since some AVI legacy compression formats have never been transcoded for the Mac or use beyond OS 9 or OS X PPC platforms, it is often important to know what specific compression formats are contained in the AVI file to know which codecs to add to your system and which not to add in order to avoid possible codec conflicts.
You can use many different converters to convert AVI files to iMovie edit compatible files. Most third-party apps contain their own buit-in codecs which do not relay on the Mac codec component configuration. Free ones, like HandBrake, usually have limited conversion capabilities while those that have more varied outputs are usually commercial in nature and will cost you additional cash. QT 7 Pro or the free MPEG Streamclip app allow you to access you own system's component configuration and use any available codec component like DV, AIC, MPEG-4, H.264, Photo JPEG, etc.—all of which are iMovie compatible for editing purposes—but only after making the AVI file QT 7 player compatible.
In order to determine what compression formats wewre used in your AVI files you can
1) Try checking the Finder "Info" window,
2) Use the "Inspector", "Media Info", or "Properties" window of any player app that will open the file, or
3) Use a general media utility app like "MediaInfo" to read the file characteristics.

I have deleted some photos from camera roll which are taken by today but my icloud is bacuped on yesterday night.how can i get those photos.please anyone tell me because they are very important

I have deleted some photos from camera roll which are taken by today but my icloud is bacuped on yesterday night.how can i get those photos.please anyone tell me because they are very important

Are those photos on PhotoStream?

I want to listen to internet radio as I used to do. The selection "Radio" has gone from my list under "Music". How do I get it back again?

I want to listen to internet radio as I used to do. The selection "Radio" has gone from my list under "Music". How do I get it back again?

I don't know if this is what you really want, but I created a Playlist for Radio, and add some of the stations I like from websites. (If you click on the web-links they load into iTunes in the Sidebar). And you can also add individual Radio stations from the top right,(under Apple) to a Playlist. That's the only way I know to have them in the Sidebar.
Z_ZS-B, You also helped me to find the old Radio list! I didn't even know it was up on the right, under Apple. I haven't liked this version of iTunes so I hadn't even bothered to try and figure it out until now, but because I just bought a my first iPod Shuffle I'm determined to bend this version to my will. ;-)

HT4009 someone has used my account to buy a product how can i get a refund

someone has used my account to buy a product how can i get a refund

Contact iTunes Customer Service and request assistance
Apple Support iTunes Store Contact Us

HT1212 My iPhone has been disabled because of a forgotten passcode how can I get into my phone

My iPhone has been locked because I forgot my passcode. How can I get into my phone?

Restore it as explained in the article you were just reading. If you're running iOS 7 with Find My iPhone enabled, you'll have to force it into recovery mode in order to restore it (see http://support.apple.com/kb/ht1808).

HT4623 have just updated my 4gs to ios 6. it has really screwed up my contact tel numbers. how can i get them back?????????

have just updated to ios 6. this has really screwd up my contacts. how can i get back to where i aws???????

Hi ckuan,
Thanks alot for the advice - great to see there are so many helpful people out there . Anyway, I followed your instructions and although some of the apps transferred from i tunes to my iPad the first time, unfortunately some of the apps that I selected to transfer (which were purchased) did not transfer. There were only a few but it would have been great to have got them back onto my iPad!
Chow for now!

Update of Adobe Acrobat DC is hung up at 35% and has been that way for two days. How can I get it to update?

This is what has been going on for two days now... it is hung up and the update will not complete... how can I get it to download?

Hi,
Please refer to the thread below where this issue has been discussed:
Adobe Acrobat DC install stuck
You may also refer to the help document below:
FAQ | Adobe Acrobat DC
Regards,
Sheena

HT201210 my iphone 4 has gone into restore mode and locked up. When connecting to itunes it tells me it is going to wipe my date and reset to factory spec. I have not backed my data up to itunes for age. (yes i know). How can i get it going again without

My iphone has gone into restore mode after accidently pressing backup. It tells me i will lose all my data. How to i get back into the phone and not lose my datea
i havent backed up in ages (yes i know thats flakey)

Birdman01 wrote:
My iphone has gone into restore mode .... How to i get back into the phone and not lose my datea
It is all too late...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

HT201442 My daughter has managed to disable her ipad mini by entering the wrong pass code several times. How can I get it working again?

My daughter has managed to disable her Ipad mini by entering the wrong pass code several times as she couldn't remember what she changed it too. How can I fix this?

This article should help.
http://support.apple.com/kb/ht1212

If the warrantee won't cover a broken screen how can I get it fixed ?

How or where can I get my touch green fixed if the warrantee won't cover it?

Take it to an Apple retailer. See iPhone Repair, Service & Parts- iPod Touch, iPad, MacBook Pro Screens and US Repair Costs.

FF 5 has problems, won't start today (yesterday OK). How can I get FF 4 again?

Similar Messages

Maybe you are looking for