FF crashes at start-up; the solution seems to suggest that I should access the help menu on the FF window--which I can't open because it crashes--what am I missing?

it started on 9/3--worked fine for years before that.
Sorry to be dumb, but I cannot follow your instructions--they make no sense to me. What is a location bar (to find "about:crashes"). where do I find a crash id? where do I find "help> troubleshooting" to copy and paste information? you could use much better help screens to explain to the averge person what you need.

If Firefox is crashing as soon as you open it, getting information from inside Firefox is almost impossible. See if Firefox crashes so quickly when you open Firefox in the Firefox SafeMode. Hold the '''Shft''' when you go to start Firefox, don't select anything right now, just use '''''Continue in SafeMode'''''.

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HT4623 I am trying to update my iPad 2 but as is shown in the update info it says that there should be an update button under the about tab. I don't have this option. What do I do now?

I am trying to update my iPad 2 but I don't have the upgrade tab in my general list?

You do not have iOS 5 on your iPad so you have to update by using a computer via the latest version of iTunes. You can connect the iPad to your computer and launch iTunes. Select the iPad on the left side under the devices heading. Click on the Summary Tab on the right. Click on Check for Update.
After you update to iOS 5, you will have Software Update in you settings and can update via WiFi OTA.
IOS 5: How to update to iOS 5.
http://support.apple.com/kb/HT4972

Hi .. My phone has stopped vibrating.I have read the solution given by some users on this forum and have tried all the tricks. But nothing seems to be working. My phone still does not vibrate.please suggest

Hi .. My phone has stopped vibrating.I have read the solution given by some users on this forum and have tried all the tricks. But nothing seems to be working. My phone still does not vibrate.please suggest.

Hi .. My phone has stopped vibrating.I have read the solution given by some users on this forum and have tried all the tricks. But nothing seems to be working. My phone still does not vibrate.please suggest.

I tried to update to the most recent itunes, but the update failed and now when I try to open itunes a dialog box pops up and tells me that it can.t open because MSVCR80.dll is missing. I need help!

I tried to update to the most recent version of itunes but the update failed. Now when I try to open itunes I get a dialog box telling me it can,t open because MSVCR80.dll is missing. I tried uninstalling and reinstalling itunes but I grt the same message. What can I do to fix this?

Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process.

Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.

.Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.

You have already seen that you cannot load the new iTunes into your 10.5.8, so as Neil says, you need Snow Leopard (current cost £14). And you'll probably need to update the disc you buy via the combo update, though that is free.
As far as the new iTunes is concerned, there's been a certain amount of grumbling so you may want to study the forums before you update. The main problem has been with album artwork which does not transfer easily.

Can you upgrade a MacBookPro hard drive from a "750GB Serial ATA Drive @ 7200 rpm" to a Solid State Drive easily? The info seems to say that it's as easy as plugging the new drive into a drive slot?

I am about to buy a new MacBook Pro, but want to try out the Serial Drive 7200rpm before taking the plunge to use the SSD....Can you upgrade a MacBookPro hard drive from a "750GB Serial ATA Drive @ 7200 rpm" to a Solid State Drive easily? The info seems to say that it's as easy as plugging the new drive into a drive slot?

shldr2thewheel wrote:
Fmaharg wrote:
I am about to buy a new MacBook Pro, but want to try out the Serial Drive 7200rpm before taking the plunge to use the SSD....Can you upgrade a MacBookPro hard drive from a "750GB Serial ATA Drive @ 7200 rpm" to a Solid State Drive easily?
Yes
Fmaharg wrote:
The info seems to say that it's as easy as plugging the new drive into a drive slot?
It's easy, but not that easy. You need to copy all the info from the drive currently in the mac to the new one before you install the new SSD. You can do this by downloading cloning software (I use CarbonCopyCloner because it's free)
Not to be picky but CCC is donationware, if you use it because of its quality you should send a little bit of money in appreciation, and as a bonus you get to turn the banner off.

My fonts are changing in iWed after I publish. I need step by step instructions on how to go to my third party server and clear out all of my files and reload my whole website, the solution I saw posted by another. Please someone help me on this. Urgent

My fonts are changing in iWed after I publish. I need step by step instructions on how to go to my third party server and clear out all of my files and reload my whole website, the solution I saw posted by another. Please someone help me on this. Urgent

If your fonts are changing when viewed on other computers - epecially those running windows - you need to look at using web-safe fonts...
http://www.iwebformusicians.com/iWeb/Fonts-Colors.html
Also make sure you clear your browser cache before viewing you published files.

I have a Bootcamp partition on my Imac with Mavericks which I can't delete because the Partition Layout is greyed out and is stuck on 'Current'. What can I do?

I have a Bootcamp partition on my Imac with Mavericks which I can't delete because the Partition Layout in Disk Utility is greyed out and is stuck on 'Current'. What can I do? I was trying to install Windows 8.1 but apparently, this is not yet possible.
I was originally able to restore to my original Mac OSX partition using Boot Camp Assistant but then after entering Disk Utility and re-RAIDing the default RAID 1 to RAID 0 in the BootCamp partition (I suspect this is the cause of the problem but why was it defaulted to RAID 1 in the first place?!!!!), forever afterwards, I couldn't restore the single OSX partition.
Whenever I used BootCamp Assistant my choice to 'Install or remove Windows 7 or later version' was greyed out. Finally I went to Disk Utility to repartition but the Macintosh HD and BootCamp disk partition functions were also greyed out (even if I started up from Recovery mode holding down option, command and 'R' and choosing Disk Utility). BootCamp Assistant gives the error message 'The startup disk cannot be partitioned or restored to a single partition' with additional small script 'The startup disk must be formatted as a single Mac OS Extended (Journaled) volume or already partitioned by Boot Camp Assistant for installing Windows', and DU gives the error message 'The full size of the Fusion drive is not available for repartitioning'.
What can I do to fix this problem? How can I make the Partition Layout button active in DU so I can change the partition to all OSX? I'm prepared to wipe off all my data etc to repartition and have backed up all to disk using Time Machine.

My problem is fixed now, thank you. It was caused by my changing the Boot Camp partition's 'RAID1' to 'RAID0'. If I hadn't done that, Boot Camp would still have been able to 'restore' back to the one partition. It was fixed with the help of Applecare by using a terminal and typing a command to erase the IP of the Macintosh disk (not the volume) as well as the IP of the Bootcamp partition (if I remember correctly), but then I had to restore the OS and all my applications and data etc which I had previously backed up using Time Machine. I haven't taken note of the exact command terminology used. It would be wise to speak to Applecare about this if possible.
Two words of warning, 1. According to the cause of this problem, it might be wise, after reinstalling the ops system to reinstall all extra applications one by one, manually, in case a similar problem arises again. Then manually copy back all data. Or the Mac user could use the Time Machine backup and then uninstall all the added apps then re-install them one by one manually. 2. Beware as after all this the user might not have the 'Recovery partition'. There is a small recovery partition (a few 100 Mb is size) which comes with all later Macs. After all this is done this tiny partition might not be there anymore and the user might have to re-install Mavericks again to get it back, or just install the upcoming update of Mavericks due in a month or so.

Hi! Windows 7 users can´t open the pdfs and jpegs that I have included into sent e-mails. How shall I resolve the problem?

Hi!
Prolems started after uploading the Lion in March. Now at least Windows 7 users can´t open any pdfs or jpegs that I have included into sent e-mails. They can see that they are included but can´t open them. What can I do?

It's a bug in Outlook. Each version of Outlook has its own unique bug that prevents it form displaying email that didn't come from another Outlook user. Apple has attempted to dumb-down Mail and make it more complex in order to work around these issues, but Microsoft keeps changing the bugs in each version of Outlook instead of making an Internet Email standard compliant email client.
Are they able to right-click on the image and save it from the contextual menu?
Otherwise, make sure Send windows friendly, attachments at end of message are checked and send plain text.
Or, zip the attachments and send that way.
There is also a program called Attachment Tamer that many people have found useful.

The operation can't be completed because an unexped error occurred (error code-50). This appears when I'm copying a file to the drive and then I wasn't able to edit to my drive. Then this morning I can't open my project file. What to do?

Message: The operation can't be completed because an unexped error occurred (error code-50).
This appears when I'm copying a file to the drive and then I wasn't able to edit to my drive.
Then this morning I can't open my project file. I get this message: The project appears to be damaged, it cannot be opened.
What should I do!??
I have moved my project onto 2 different external hard-drives now.

Hi There,
After looking around for this error, it seems to be related to OS, we would recommend you to contact Apple support for this.
Thanks,
Atul Saini

How do I fix a ipad that is "disabled"? When we connect to itunes it requests a password that must be typed into the ipad - which we can't do because it is locked.

How do I fix a ipad that is "disabled"? When we connect to itunes it requests a password that must be typed into the ipad - which we can't do because it is locked.

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

I am in the middle of a job using CS 6, but at the same time opening the Creative Suite apps. I created an InDesign file in CS 6, saved it, and now I can't open it. I'm getting this message: Cannot open file because it was saved with a newer version of A

I am in the middle of a job using CS 6, but at the same time opening the Creative Suite apps. I created an InDesign file in CS 6, saved it, and now I can't open it. I'm getting this message: Cannot open file because it was saved with a newer version of Adobe InDesign CC (10.1). You must use that version or later to open the file." AARRGGHH! So how do I access the file?

Sounds like you opened and saved it in CC, so now you need to go back to CC and either complete the project there, or export to IDML to take it back into CS6.

I can't send email from my iPad. I am from Australia but on holidays in Greece. Does anyone know what is the smtp outserver for Greece that I should use?

I can't send email from my iPad. I am from Australia but on holidays in Greece. Does anyone know what is the smtp outserver for Greece that I should use?

As you haven't told us who your email provider is, no.
There isn't an SMTP server for Greece - it is either provided by your email provider, or the Internet provider you are connected through.

When I plug in iPhone (5.1.1) to computer, playlists show up on the iPhone (when plugged in), that do not appear when it is not plugged in. And I can't erase them. I have iTunes match, and deleted all my music on the iPhone, but that had no effect.

When I plug in iPhone (5.1.1) to computer, playlists show up on the iPhone (when plugged in), that do not appear when it is not plugged in. And I can't erase them. I have iTunes match, and deleted all my music on the iPhone, but that had no effect on the phantom playlist that shows up on the PC when I plug in the iPhone to the PC. I cannot manually move songs or playlists from the PC to the iPhone
Help greatly appreciated.

Unplug your Iphone out of your computer and replug it back in. It took me several times before I could do this

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working.

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?

You need to install Office on the computer from the installer DVD or disc image you purchased.

FF crashes at start-up; the solution seems to suggest that I should access the help menu on the FF window--which I can't open because it crashes--what am I missing?

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