FF logs  problem -- No detail description when languages are different

Hello Gurus ,
we have a problem when creating the logs in FF tool . There are users that are logging in FF in English language and users that logon with German . When generating the logs i have to logon in the 2 languages to see all the details. If logon in German i dont see the detailed logs from the persons that used FF in English.
We have FF 5.2 with SP04 . Is there any suggestion ? or do i have to wait until we update to GRC 5.3 ?
Regards,
David

I would suggest that you upgrade AC 5.2 to the latest Service Pack to see if that resolves your problem
AC 5.2 SP10 is the latest version
RTA NH SP 11 is the latest version
RTA HR SP9 is teh latest version
If these upgrades do not resolve your issues then raise an OSS note to resolve your issue

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