FF not responding I have tried everything.

I have tried clean install and disable of addons .I even had AT&T connect tech try to fix the problem.I hope you can help.
Thanks

Hello joejoe186, any luck if you boot the computer in [http://windows.microsoft.com/en-hk/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows Safe mode with network support] (press F8 on the boot screen) ?
(If works in Windows Safe mode then probably you have problem with other software, like security software or maybe a system driver, that is running on your computer).
thank you

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My ipod is not responding and i tried everything

my ipod nano is not responding and i tried everything
i tried all the 5r's it doesn't even show up in the itunes library....help

Mine is doing that as well, i have been to Dick Smith and they do not know what is wrong with it. I am ready to get a refund on mine. If you find out anything, can you please let me know.

How can I delete purchases from my itunes account that I DID NOT PURCHASE I have tried everything for a VERY LONG TIME please please help

I have had an iTunes account for 3 years. I have tried for at least two years to delete these purchases that I did not purchase off my iTunes downloads. I have tried everything. I took iTunes off my computer, redownloaded . I have tried deleting and removing them. I do not know how they got there but everytime I go to download anything these 8 purchases start to download. I then have to pause them all and back to the agganizing termoil of trying to delete them off my account. Can you please please help meI am beyond aggrevated because nothing I do deletes these things off, and I have tried for two years with no results but more aggrivation.

I would contact Apple Support either on the phone or via e-mail and have them check if they could remove these questionable purchases off your account.
There is currently no way to do this on your own.
And re-installing iTunes does not help as all the purchase info is stored on Apple's servers.

My iPad screen is black and not responding, I've tried everything on the help page, but can't restore or backup as it has a passcode. how do i disable if i can't turn it on? thanks

My ipad screen is blank, ive tried to do the suggested help pages, of back up and restore, but the ipad has a passcode, which i cant type in a the screen is black. how do i overide?
thanks liz

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

"did not respond"-i've tried everything

I have been spending the last 2 weeks trying to get the AV to work to no avail. I've spent over 40 hours of my time. As a first time Apple user, I wish I had stayed with XP and saved myself $2500 and lot's of frustration.
How can Apple market this software? There are hundreds of people on this forum experiencing the same problem.
I have Netgeat WGT624v3 connected to a Westell DSL modem in bridge mode and Verizon was my ISP. At home I can only connect to the Apple test buddies.
I have been able to connect from my office and from a friends house, both of which use a different ISP.
My router supports UPnP and it's enabled. I've tried all combinations of settings (portforwarding, disabling SIP firewall, DMZ, turning UPnP on/off several times).
I've added the iChat ports to the OS X firewall, I've set the Quicktime streaming speed to the correct setting. I have my Airport TCP/IP settings set to manual.
I have tried connecting directly to the modem last week and had no luck. That and the fact that everything worked when I connected from work or a friend's made it seemed like Verizon was the problem.
So I switched to DSL Extreme, which was activated today. I've now spent 4 hours trying everything again.
I tried connecting directly to the modem (bypassing the Netgear router) once again and was surprised to get it to work. So now it seems like the router is the problem
I went back and retried everything with the router again but can't get iChat to connect to anything but Apple. When I take the router out of the chain, iChat works fine.
I don't know what else I can do except to return the router and try another one. I'm on hold for the past hour trying to get to Netgear support. I'm a few days past my 30-day return period with Best Buy so I don't know how difficult it will be to return it.

Best Buy let me return my Netgear wireless router (WGT624v3) without a problem.
I had been looking at Apple document 93333, which lists compatible routers for iChat. Best Buy didn't have the Belkin F5D5231-4 but they did have the F5D7231-4 and I figured since it's only off by one number (5 vs. 7) and Belkin seems to be pretty Apple friendly, I'd give it a shot.
Took it home and finally, after 2 weeks and 40+ hours, I got iChat AV to work from my house while on my wireless router. Here are the settings I used:
1. Open the ports on the OS X firewall as indicated in Apple document 93280. I named mine iChat AV.
2. Set System Preferences/Quicktime/Streaming to the maximum download speed of my ISP. I did not use the default Automatic setting.
3. Set System Preferences/Network/Airport TCI/IP settings to Manually as indicated at www.portforward.com.
4. Although the portforward.com instructions for this Belkin for iChat instructs to do the portforwarding thing, this step is not necessary since the Belkin supports UPnP. However it comes with UPnP defaulted to Disable. So you need to go into the router settings and set UPnP to Enable.
5. After this, I was able to AV chat with Ralph and Tony. Thanks to both of you for your admirable support on this forum.
Do not use a Netgear WGT624v3 router. I spent two weeks trying to get it to work and went so far as to switch ISPs only to find the router was the problem. The Belkin F5D5231-4 at Best Buy is actually $10 cheaper and it will save you countless hours of frustration.

Help? My iPad 1 will not respond. Have tried basic troubleshooting.

My iPad original will not respond. I have attached it to my iMac and update the software and ensured it's fully charged. I have tried to reset it by holding both buttons for more than 10 seconds. The screen remains black.
Does anyone have any ideas what I can do myself? Otherwise I'll go to my local Apple Store.
Thank you.

You're welcome.
If there was something you could do yourself besides what I provided, I would have provided it.

IPod Touch will NOT sync! Have tried EVERYTHING! ... suggestions anyone?

I have no idea what is going on, my iPod touch is only 6 months old and in good condition. I've never dropped or anything like that, no computer crashes or surges that would cause any problems with it, and up until this morning, it has been working fine connecting to my netbook and such, downloading and all that.
I have tried re-installing iTunes TWICE, and it still will not recognize my iPod at all. It will charge it, but just not recognize it. I updated the usb driver and thought that was that problem because it actually seemed like it was out of date and re-started the computer, but it still didn't work.
I have no idea why it all of a sudden is not recognizing my iPod, and could use any suggestions. I really wanted to enjoy using my iPod this Memorial Day Weekend and hope someone can help me.
Thanks in advance~
dm85344

Jailbroken means to jailbreak it, but I will not go in to detail, as Apple does not allow it. Do not do it if you find out what it is, Apple voids your warenty, and it can go seriously wrong and brick your iPod. See Syncing and arranging apps from the App Store for how to sync apps on iTunes, and Syncing music to iPod or iPhone for syncing music.

My home share is not working i have tried everything it works on one computer but not the other help!

I have tried uninstalling and reinstalling itunes i have tried messing with my avast and I cant get anything to work please help me! it works on another computer in the house but everytime i try to click on his library it says it loading his library and then stops and goes to my music. plz help!

When normally powering the phone, there would not be a loading bar, you would just see the Apple logo. You can try a reset of the phone, hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.
You can take the phone to Apple, by making an appointment at the Genius Bar to have the hardware checked. Apple handles warranty and post-warranty issues, not Verizon. Have Apple look at the hardware to see if there are any problems.

Help please itunes not working, i have tried everything.

I have windows vista and everytime i try to open itunes it says itunes is not working and then it shuts down. I deleted it and reinstalled it many times, i have tried repairing it, it doesnt work.
Here is what i think caused it, i was trying to convert music files to work with windows media player. so i tried installing different codec programs (I deleted the old before i tried a new codec program. I have since deleted them all and figured out a way to convert them but now itunes doesnt work.
I dont know what to do i would do system restore but i tried it earlier and all the codec programs were stuck in the menu and i couldnt get rid of them so i restored it back.
Is there something in the registry screwing it up? how do i fix it?

so i tried installing different codec programs (I deleted the old before i tried a new codec program.
which codec packs did you try installing? can you recall which versions you installed?

PC will not recognise Ipod-have tried everything!

I have brand new 4gp ipod mini. Uploaded software-when it said to connect ipod I did. when it got to the screen on the uploding wizard thingie that asked about formatting the ipod the "next" button was not highlighted, so with no other option, I ticked the "tick here if you want to install software without ipod connected" and carried on.
PC will not recognise ipod as either a piece of hardware or in itunes.
It is connect via a USB 2 port which is on a USB 2 card. The ipod does charge so that bit is working. The PC is about 4 years old and has Windows XP.
When i plug into an old USB 1 port the PC recongises the ipod, but says the port cannot support it (assume as it is too slow)
I have tried the following things
1. remove all ipod/itunes software and restore-using both the software downloads from apple site as well as the software which came with ipod
2. resetting it
3. putting it in disco format when plugged into PC.
Plse can someone tell me what I shoudl try next? I have looked through all the discussion threads and apple site and cannto see anything that seeems to fit this problem. I am assuming it is related to the USB.....but could be very wrong!
thanks
Chantal

Hi,
I have EXACTLY the same problem, my computer is even the same age as yours! I re-installed etc etc, I downloaded XP service pack 2, I have a 4GB ipod mini, I reset it and reset it again, I phoned Apple support, not a lot of help considering they told me to doexactly what I had been doing already, told me to try on another computer and like you I don't have any other to try on, I tried other devices in the USB 2 port (also a PCI card like yours) and they work fine, and the ipod charges. I went back to the Apple store to swap it for another one and the guy there said that it sounds as though my computer is only recognising the ipod as a external hard drive instead of a music player. When I plug it in I get a little bubble saying found new hardware mass storage device, and then anopther bubble says there was a problem installing hardware and the device may not work corretly (which clearly it doesn't!). So he told me to find smeone who is really good with windows (where....?) to sort out my computer so that it recognises it as an ipod and not an external hard drive, aparently there is a way to do this. I do have someone coming to check it oput tonight, if they can solve the problem then I will let you know how they do it!
Sorry can't be any more help but I suppose it's good to know there's someone else in the same situation!!!!

Certain Keys are not working. Have tried everything!

Hi, I was hoping I could get some help with this issue that I've had for a long time now. My "x", "s", "w" and "2" keys have not worked for the longest time now. I have an HP Probook 4510s.
Things I've tried:
- I've tried reinstalling the drivers multiple times.
- Have tried the power off and holding the power button trick multiple times.
- Have replaced the keyboard and the same exact keys do not function on any keyboard.
- Have cleaned the keys as well as the inside of the computer multiple times.
- Have reinstalled windows twice.
Nothing works! I have to keep using the on-screen keyboard to use these keys but it's an inconvenience especially when I'm trying to type up reports and other homework. Can anyone shine some light on this please? Thank you in advance.

Hi,
Sounds like a hardware problem because those keys are on the same line. My suggestion: bring it to an authorized repairer to have a check.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Help! My ipod touch just shows the apple icon and will not respond. Have tried reset and down load. what next?

Help, my ipod touch froze up, it showes the apple icon only, tried to restore and download but nothing.

Try here:
iOS: Not responding or does not turn on

Firefox/google will not work - I have tried everything!

Firefox will not work.
Internet conection is fine, firewall configured, firefox removed and reinstalled (3.6 and 4.0) and all I get is;
"The server at en-gb.start3.mozilla.com is taking too long to respond."

Mine will not even load, tried from shortcut, program files and nothing. Rebooted PC and still it will not start? Any thoughts anyone?

Ipod Touch 4g won't respond, I have tried everything.

Hello,
I have a Ipod Touch 4g that I have had for about 8 months. One day it just turned off randomly. I didn't think much of after I reset it. Today it wouldn't stay on for more than 5 minutes because it was shutting down. I let it sit for a few hours, came back and reset it again since it had shut down. It started to boot normally until it switched to white-on-black format; it gave me a "Acitvation Required" messege in the middle of the lock screen. It also told me that voice over was on and told me how to turn it off, which I have never seen up to now on my ipod. After several resets it still did the same thing. I then tried to restore it, and now it stays on the black screen and won't reset, charge, or be recognized on any of my computers or itunes. I had it charged most of the way when all of this happened. Can anybody give me any advise as to how to get my ipod back up and running? Thank you for your time.

These links may help
http://support.apple.com/kb/HT1808
http://support.apple.com/kb/HT1414

My iTunes is not opening, i have tried EVERYTHING! please help...

Everytime I click on iTunes, nothing happens. I uninstalled it and installed it again many times and it still doesnt open. PLEASE HELP!!!!!!

As Apple has posted on their website since early June, only the 5th gen ipod touch can handle ios 7.
Do you have a 5th gen ipod touch?

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