FF v 3.6.21 crashes EVERY time I try and print or use print preview! How do I fix this????!!!
Just updated to v 3.6.21 because previous version was a pain too. When I updated to that one it made the window opening delayed - I mean REALLY delayed, like at least a minute EVERY time, including start-up. How annoying. NOW I can't print and it crashes EVERY time I try. Doesn't matter if I use the pull down menu or the comand "P", or the print preview. I have a Mac running OSX v 10.4.11. I know my software is older so if there's a conflict can I uninstall FF and re-install an older version that works?? IF so, how do I do this? PLEASE HELP ME. thanks
You may well find this article of interest and help in sorting out your problems: [[Installing a previous version of Firefox]] The article does contain a link for previous versions, but also points out other troubleshooting advice that may be more appropriate in some instances.
Another useful article is [[Basic Troubleshooting]]
I hope you sort out your problems either by downgrading or finding the cause of the problem.
Similar Messages
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Firefox crashes every time I try to print. How do I fix?
Firefox crashes every time I try to print.
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in. -
I use Firefox 3.6.20 on a Macbook. Almost every bookmark I attempt to save will disappear immediately after doing do. Also, when I'm trying to organize my bookmarks into folders, doing so often makes the bookmarks disappear as well, rather than placing them in the selected folder. The action of dropping them in a folder will either multiply the bookmark into three bookmarks, or make it go away completely. How can I fix this?
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Safari (Version 4.1.3) crashes every time I try and open it
Safari (version 4.1.3) crashes every time I try and open it...I can't even get to my homepage before it says an error has occurred. I've followed advice of other posters with this problem but nothing seems to be working. Any help would be appreciated!
Date/Time:
2012-07-02 21:36:35.403 -0400
OS Version:
10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [58]
Version:
4.1.3 (4533.19.4)
Build Version: 1
Project Name: WebBrowser
Source Version: 75331904
PID:
413
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes:
KERN_PROTECTION_FAILURE (0x0002) at 0x00000008
Thread 0 Crashed:
0 com.apple.Safari
0x002b80ba 0x1000 + 2846906
1 com.apple.Safari
0x002b812e 0x1000 + 2847022
2 com.apple.Safari
0x002b89a1 0x1000 + 2849185
3 com.apple.Safari
0x002b8a01 0x1000 + 2849281
4 com.apple.Safari
0x000146a5 0x1000 + 79525
5 com.apple.AppKit
0x9343439e -[NSDocument removeWindowController:] + 87
6 com.apple.Safari
0x00071180 0x1000 + 459136
7 com.apple.AppKit
0x932a780a -[NSWindowController _windowWillClose:] + 209
8 com.apple.Safari
0x00130583 0x1000 + 1242499
9 com.apple.Foundation
0x927f3b97 _nsnote_callback + 230
10 com.apple.CoreFoundation
0x908563d2 __CFXNotificationPost + 345
11 com.apple.CoreFoundation
0x9084db51 _CFXNotificationPostNotification + 600
12 com.apple.Foundation
0x927ec128 -[NSNotificationCenter postNotificationName:object:userInfo:] + 121
13 com.apple.Foundation
0x927f30c9 -[NSNotificationCenter postNotificationName:object:] + 55
14 com.apple.AppKit
0x932a760e -[NSWindow _close] + 103
15 com.apple.AppKit
0x932a7580 -[NSWindow close] + 34
16 com.apple.Safari
0x00070c52 0x1000 + 457810
17 com.apple.Safari
0x00070bd5 0x1000 + 457685
18 com.apple.Foundation
0x927f79e9 -[NSArray makeObjectsPerformSelector:withObject:] + 324
19 com.apple.Foundation
0x9280866d -[NSArray makeObjectsPerformSelector:] + 141
20 com.apple.AppKit
0x9340e1d1 -[NSApplication _deallocHardCore:] + 215
21 com.apple.AppKit
0x9340dce4 -[NSApplication terminate:] + 629
22 com.apple.AppKit
0x9340da62 -[NSApplication _terminateSendShould:] + 63
23 libobjc.A.dylib
0x90a5cd76 objc_msgSendv + 54
24 com.apple.Foundation
0x92802d82 -[NSInvocation invoke] + 932
25 com.apple.Foundation
0x92842cca __NSFireTimer + 199
26 com.apple.CoreFoundation
0x9082d756 CFRunLoopRunSpecific + 3341
27 com.apple.CoreFoundation
0x9082ca42 CFRunLoopRunInMode + 61
28 com.apple.HIToolbox
0x92e01878 RunCurrentEventLoopInMode + 285
29 com.apple.HIToolbox
0x92e00eb9 ReceiveNextEventCommon + 184
30 com.apple.HIToolbox
0x92e00dd9 BlockUntilNextEventMatchingListInMode + 81
31 com.apple.AppKit
0x93286f45 _DPSNextEvent + 572
32 com.apple.AppKit
0x93286b37 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
33 com.apple.Safari
0x0000f6f9 0x1000 + 59129
34 com.apple.AppKit
0x932808c4 -[NSApplication run] + 512
35 com.apple.AppKit
0x93274820 NSApplicationMain + 573
36 com.apple.Safari
0x0000749b 0x1000 + 25755
37 com.apple.Safari
0x0010e512 0x1000 + 1103122
38 com.apple.Safari
0x00007219 0x1000 + 25113
Thread 1:
0 libSystem.B.dylib
0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation
0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation
0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.Foundation
0x928585da +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation
0x927fbcfc forkThreadForFunction + 123
5 libSystem.B.dylib
0x90023d67 _pthread_body + 84
Thread 2:
0 libSystem.B.dylib
0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation
0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation
0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.Safari
0x00026c6d 0x1000 + 154733
4 com.apple.Safari
0x00026b26 0x1000 + 154406
5 com.apple.Safari
0x00026aab 0x1000 + 154283
6 libSystem.B.dylib
0x90023d67 _pthread_body + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000008 ebx: 0x00000008 ecx: 0xa0813d04 edx: 0xffffffff
edi: 0x026737a0 esi: 0x00000000 ebp: 0xbfffe528 esp: 0xbfffe4f0
ss: 0x0000001f efl: 0x00010286 eip: 0x002b80ba cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
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/usr/lib/libsasl2.2.dylib
0x949f1000 - 0x94a16fff libssl.0.9.7.dylib
/usr/lib/libssl.0.9.7.dylib
0x94a22000 - 0x94a3ffff libresolv.9.dylib
/usr/lib/libresolv.9.dylib
0x94f57000 - 0x94f8ffff com.apple.PDFKit 1.0.4
/System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framewo rk/Versions/A/PDFKit
0x96f70000 - 0x97047fff com.apple.QuartzComposer 1.2.6 (32.25)
/System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer .framework/Versions/A/QuartzComposer
0x970d0000 - 0x970d0fff com.apple.quartzframework 1.0
/System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98f68000 - 0x98f91fff com.apple.CoreMediaPrivate 15.0
/System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMedi aPrivate
0x9990a000 - 0x99941fff com.apple.Syndication 1.0.8 (56.1)
/System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9b562000 - 0x9b5a2fff com.apple.CoreMediaIOServicesPrivate 20.0
/System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions/ A/CoreMediaIOServicesPrivate
0x9b8e1000 - 0x9b8f3fff com.apple.SyndicationUI 1.0.8 (56.1)
/System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndication UI
0x9fefc000 - 0x9ffaafff com.apple.QTKit 7.6.4 (1327.73)
/System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (4.170.46.9)
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500JS-40TGB0, 232.89 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K06
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: USB Optical Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
USB Device: Deskjet 3840, HP, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mAYou installed the Conduit spyware. To remove it, select Go ▹ Go to Folder… from the Finder menu bar, then copy the following text into the box that opens:
~/Library/Application Support/Conduit
Delete the selected item, if it exists.
Now select Go to Folder… again and enter:
/Library
From the folder that opens, delete the following items, if they exist. You may be prompted for your login password.
Application Support/Conduit
InputManagers/CTLoader
LaunchAgents/com.conduit.loader.agent.plist
ScriptingAdditions/ct_scripting.osax
Close the folder. Now select Go to Folder… again and copy:
/Applications/Toolbars
Delete that item. Close the Finder windows you opened. Log out and log back in. -
Why does PS CC file crash every time i try to print?
PS CC file crashes every time i try to print. Ran a virus scan on file, saved as a JPEg and also tried saving to another location.......program crashes and closes every time i go to print file.
These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840 -
My photoshop CS5 crashes every time I try to print...can anyone help me?
My photoshop CS5 crashes every time I try to print...can anyone help me?
Thank youMine too. In fact, after 4 years my iMac is acting very strange. It is acting like a virus on a PC. Everything I read says that is not possible. Wish I knew what to do.
-
Why is PS6 crashing every time I try to print?
Why is PS6 crashing every time I try to print?
To add to Noel’s post, would you expect a mechanic to be able to determine the root problem just by telling them: »My car won’t start.«?
Maybe you could read this:
http://forums.adobe.com/thread/375816?tstart=0 -
I just installed the yahoo messenger. Every time I do that my extensions go missing. How do you fix this instead of having to keep re installing firefox?
hello, this sounds like the files in your [[Profiles|profile folder]] that store the information about your extensions might have become corrupted. please go to ''firefox > help > troubleshooting information > profile - show folder...'' then windows explorer should open up your profile folder. in there look for the files named extensions.ini, extensions.sqlite, extensions.sqlite-journal (and in some cases also extensions.txt, extensions.rdf). delete or rename those files and quit firefox, they will be regenerated the next time you launch firefox.
also see [https://support.mozilla.org/en-US/kb/Unable%20to%20install%20add-ons#w_corrupt-extension-files Corrupt extension files] -
Preview crashes every time I try to print! Help!
Every time I try to print from preview, it crashes. It says, "Preview quit unexpectedly while using the EF472831 (FF) plug-in." I have tried updating the printer drivers, reparing the permissions in disk utility and reparing the disk. Nothing so far has worked. This is my work computer on my work network connected to the printer wirelessly. Here is the crash report I keep getting:
Process:
Preview [1051]
Path:
/Applications/Preview.app/Contents/MacOS/Preview
Identifier:
com.apple.Preview
Version:
6.0.1 (765.4)
Build Info:
Preview-765004000000000~3
Code Type:
X86-64 (Native)
Parent Process: launchd [176]
User ID:
502
PlugIn Path:
/Library/Printers/Xerox/PDEs/EF472831 (FF).plugin/Contents/MacOS/EF472831 (FF)
PlugIn Identifier: com.efi.print.pde.09FFA6A2-18E5-43AB-9E27-5DF7EEFD6084.PInf
PlugIn Version:
3.1.042.0 (3.1.042.0)
Date/Time:
2013-02-20 13:01:00.325 -0700
OS Version:
Mac OS X 10.8.2 (12C2037)
Report Version: 10
Interval Since Last Report:
13449 sec
Crashes Since Last Report:
16
Per-App Interval Since Last Report: 339 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID:
D7847BFF-1B64-8230-C9D6-C0A6CE0D79CA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0xffffffffffffffff
VM Regions Near 0xffffffffffffffff:
--> shared memory
00007fffffeaf000-00007fffffeb0000 [
4K] r-x/r-x SM=SHM
Application Specific Information:
Performing @selector(printAllContainers:) from sender NSMenuItem 0x7f8df4c2ef80
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib
0x00007fff93c39d1c bzero$VARIANT$sse42 + 92
1 com.efi.print.pde.09FFA6A2-18E5-43AB-9E27-5DF7EEFD6084.PInf
0x00000001101db9a5 UI_Panel::UI_Panel(PDEData*) + 341
2 com.efi.print.pde.09FFA6A2-18E5-43AB-9E27-5DF7EEFD6084.PInf
0x00000001101d6f92 -[FieryFeaturesPDE09FFA6A218E543AB9E275DF7EEFD6084 initWithCallback:] + 962
3 com.efi.print.pde.09FFA6A2-18E5-43AB-9E27-5DF7EEFD6084.PInf
0x00000001101d5b89 -[FieryFeaturesPDEPlugIn09FFA6A218E543AB9E275DF7EEFD6084 PDEPanelsForType:withHostInfo:] + 115
4 com.apple.print.framework.Print.Private
0x000000011005490f 0x11004d000 + 30991
5 com.apple.print.framework.Print.Private
0x0000000110053cd7 0x11004d000 + 27863
6 com.apple.print.framework.Print.Private
0x0000000110052366 0x11004d000 + 21350
7 com.apple.print.framework.Print.Private
0x00000001100507bc 0x11004d000 + 14268
8 com.apple.print.framework.Print.Private
0x0000000110063163 0x11004d000 + 90467
9 com.apple.print.framework.Print.Private
0x00000001100629b6 0x11004d000 + 88502
10 com.apple.AppKit
0x00007fff91af4062 -[NSWindowController _windowDidLoad] + 448
11 com.apple.AppKit
0x00007fff91ac53ba -[NSWindowController window] + 114
12 com.apple.AppKit
0x00007fff91e10f6f -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 596
13 com.apple.AppKit
0x00007fff91e0efa4 -[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:] + 473
14 com.apple.AppKit
0x00007fff91a90a59 -[NSApplication sendAction:to:from:] + 342
15 com.apple.AppKit
0x00007fff91bc644c -[NSMenuItem _corePerformAction] + 406
16 com.apple.AppKit
0x00007fff91bc613a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133
17 com.apple.AppKit
0x00007fff918b346f -[NSMenu _internalPerformActionForItemAtIndex:] + 36
18 com.apple.AppKit
0x00007fff918b32f7 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 135
19 com.apple.AppKit
0x00007fff91bbf245 NSSLMMenuEventHandler + 342
20 com.apple.HIToolbox
0x00007fff93812f0a DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1206
21 com.apple.HIToolbox
0x00007fff938123d9 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 410
22 com.apple.HIToolbox
0x00007fff938281bd SendEventToEventTarget + 40
23 com.apple.HIToolbox
0x00007fff9385ee89 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 443
24 com.apple.HIToolbox
0x00007fff93803c11 SendMenuCommandWithContextAndModifiers + 59
25 com.apple.HIToolbox
0x00007fff93803bc3 SendMenuItemSelectedEvent + 254
26 com.apple.HIToolbox
0x00007fff93803a4f FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94
27 com.apple.HIToolbox
0x00007fff937dfaab MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 605
28 com.apple.HIToolbox
0x00007fff937df0b8 _HandleMenuSelection2 + 565
29 com.apple.AppKit
0x00007fff91a7e9c6 _NSHandleCarbonMenuEvent + 245
30 com.apple.AppKit
0x00007fff919a0b7f _DPSNextEvent + 2073
31 com.apple.AppKit
0x00007fff9199fed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
32 com.apple.AppKit
0x00007fff91997283 -[NSApplication run] + 517
33 com.apple.AppKit
0x00007fff9193bcb6 NSApplicationMain + 869
34 libdyld.dylib
0x00007fff9004d7e1 start + 1
Thread 1:
0 libsystem_kernel.dylib
0x00007fff904786d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff93c4eeec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff93c4ecb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff93c39171 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff90478d16 kevent + 10
1 libdispatch.dylib
0x00007fff8ff14dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib
0x00007fff8ff149ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib
0x00007fff904786d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff93c4eeec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff93c4ecb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff93c39171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff904786d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff93c4eeec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff93c4ecb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff93c39171 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff904786d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff93c4eeec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff93c4ecb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff93c39171 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff904786d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff93c4eeec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff93c4ecb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff93c39171 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff904786d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff93c4eeec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff93c4ecb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff93c39171 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff904786d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff93c4eeec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff93c4ecb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff93c39171 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff904786d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff93c4eeec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff93c4ecb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff93c39171 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff904786d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff93c4eeec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff93c4ecb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff93c39171 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff904786d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff93c4eeec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff93c4ecb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff93c39171 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff904786d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff93c4eeec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff93c4ecb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff93c39171 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff904786d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff93c4eeec _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff93c4ecb3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff93c39171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff58ece668 rcx: 0x00007fff904792ca rdx: 0x00000000000263ea
rdi: 0xffffffffffffffff rsi: 0x00000000000263ea rbp: 0x00007fff58ece550 rsp: 0x00007fff58ece550
r8: 0x00007f8df7e26c40 r9: 0x0000000068cc50c3 r10: 0x00007fff904792f2 r11: 0xffffffffffffffff
r12: 0x00007f8df7e26fe0 r13: 0x0000000110250698 r14: 0x00007f8df59cda00 r15: 0x00007f8df7c65ed0
rip: 0x00007fff93c39d1c rfl: 0x0000000000010206 cr2: 0xffffffffffffffff
Logical CPU: 0
Binary Images:
0x106d2f000 -
0x106f3ffef com.apple.Preview (6.0.1 - 765.4) <C00A3D7C-C8C7-3C16-8173-80C4537500CE> /Applications/Preview.app/Contents/MacOS/Preview
0x106fe3000 -
0x107019fff com.apple.MediaUI (1.1 - 22) <BDC5F9D8-2EEF-3DEE-8E6D-7CDA2939186B> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI
0x10704f000 -
0x107458ff7 com.apple.SceneKit (3.2 - 155.4) <086E1421-59D1-363E-AF3C-A8907FF26DBB> /System/Library/Frameworks/SceneKit.framework/Versions/A/SceneKit
0x10918b000 -
0x109342fff GLEngine (8.6.1) <70CAD9AC-A125-3E95-875E-B834AF163041> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x109379000 -
0x109387ff7 libGPUSupport.dylib (8.6.1) <C8A361A5-8A82-375D-B50E-E520662F76B1> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x10938f000 -
0x1093bcfff GLRendererFloat (8.6.1) <5FBE1E71-E6DE-34D4-8B75-45F0F0EBDBE8> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x1093c5000 -
0x1093cefe7 libcldcpuengine.dylib (2.1.19) <89A2EF9D-CEE5-3938-87DB-F90CBC4A84B2> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x1093d4000 -
0x1093d7ff7 libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x10b27c000 -
0x10b3befff libGLProgrammability.dylib (8.6.1) <9DA9F88E-05BB-3814-953F-2966148352A5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x10b8ac000 -
0x10b8acff3 +cl_kernels (???) <1C9950DD-AE76-458D-A9C5-D67E6746BAA1> cl_kernels
0x10c249000 -
0x10c27bfff com.apple.printingprivate.framework.PrintingPrivate (8.1 - 91.1) <157A388A-3E46-30E6-B3E5-87EE554663D3> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Printing Private
0x10c29f000 -
0x10c2a1ff7 com.apple.textencoding.unicode (2.5 - 2.5) <0518078E-C652-3CFC-A3FB-903C600CE831> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10c418000 -
0x10c418ff1 +cl_kernels (???) <6B0FCED2-EDD6-452C-A12D-5336A2F7DEF5> cl_kernels
0x10c4b2000 -
0x10c4b3ff3 +cl_kernels (???) <A37883F5-4B2B-4039-8716-E9EC7EC379DE> cl_kernels
0x10c4b8000 -
0x10c4b9ff3 +cl_kernels (???) <884FCEEA-FD37-40B5-AF70-F3A1C536FBAF> cl_kernels
0x10c4dc000 -
0x10c4ddff2 +cl_kernels (???) <356F5C7E-2AF2-4C1C-9BC3-7675ED2F8A74> cl_kernels
0x10c9aa000 -
0x10ca45ff7 unorm8_bgra.dylib (2.1.19) <904EA51D-225A-38AF-B66C-84493C55C065> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x11004d000 -
0x110084fff com.apple.print.framework.Print.Private (8.0 - 409) <CCA3434E-E6D5-3705-9318-2D33C1D8CBB2> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/Current/Pl ugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x1101d3000 -
0x110243fff +com.efi.print.pde.09FFA6A2-18E5-43AB-9E27-5DF7EEFD6084.PInf (3.1.042.0 - 3.1.042.0) <FCC0AC75-9CFA-4FBC-D0B7-C26A274877FB> /Library/Printers/Xerox/PDEs/EF472831 (FF).plugin/Contents/MacOS/EF472831 (FF)
0x200000000 -
0x200904fff com.apple.GeForceGLDriver (8.6.22 - 8.0.6) <83E2B56A-B902-35BB-9B38-8A02AC344011> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff6692f000 -
0x7fff6696393f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
0x7fff8e411000 -
0x7fff8e6e1fff com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8e6e2000 -
0x7fff8e73fff7 com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <2F93906C-73AE-3F91-B3C2-9050B21DD03C> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8e740000 -
0x7fff8e797ff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) <BAF9121A-1F54-3883-9095-D8887778C628> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8e7e8000 -
0x7fff8e7f1fff com.apple.CommerceCore (1.0 - 26) <120C2EBA-C197-36C0-90B9-214BA6B62910> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8e7f2000 -
0x7fff8e835ff7 com.apple.bom (12.0 - 192) <0EFE0F2D-B6DE-3D1E-93C2-EED6D96F70A2> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8e836000 -
0x7fff8e83afff libCGXType.A.dylib (328.0.4) <446116C9-E59C-35FA-892A-7F6BA8C9DA8A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8e83b000 -
0x7fff8e840fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff8e841000 -
0x7fff8e878ff7 libssl.0.9.8.dylib (47) <42AAA348-1361-349F-89C7-22CC168307AD> /usr/lib/libssl.0.9.8.dylib
0x7fff8e879000 -
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0x7fff94274fff com.apple.CFNetwork (596.2.3 - 596.2.3) <89D14765-FCCC-308A-9322-053221BF1196> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff94613000 -
0x7fff94617ff7 com.apple.TCC (1.0 - 1) <76A86876-2280-3849-8478-450E1A8C0E01> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff94618000 -
0x7fff94de1fff libclh.dylib (4.0.3 - 4.0.3) <899FDA87-21F4-3FB9-BDC4-D0CFF955BE37> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x7fff94de2000 -
0x7fff94de4ff7 com.apple.print.framework.Print (8.0 - 258) <8F243E49-021F-3892-B555-3010A7F450A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff95305000 -
0x7fff9532cff7 com.apple.PerformanceAnalysis (1.16 - 16) <1BDA3662-18B7-3F38-94E5-9ACD477A7682> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff9532d000 -
0x7fff95359ff7 libRIP.A.dylib (328.0.4) <9DFF2DC8-9877-3546-A760-929CD974E30A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff9535b000 -
0x7fff95509fff com.apple.QuartzCore (1.8 - 304.0) <21FA5D3E-B59D-3641-B151-0841C10B3804> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff95512000 -
0x7fff9557aff7 libc++.1.dylib (65.1) <E5A0C88E-0837-3015-A987-F8C5A0D35DD6> /usr/lib/libc++.1.dylib
0x7fff9557b000 -
0x7fff95591fff com.apple.MultitouchSupport.framework (235.29 - 235.29) <617EC8F1-BCE7-3553-86DD-F857866E1257> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff95592000 -
0x7fff955ccfff com.apple.GSS (3.0 - 2.0) <A9DD2539-C282-3F9C-BFF2-E71887DC9698> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff957cc000 -
0x7fff959ccfff libicucore.A.dylib (491.11.1) <CC318A27-878A-38CE-9292-1B98353FA9C7> /usr/lib/libicucore.A.dylib
0x7fff95a48000 -
0x7fff95a4aff7 libunc.dylib (25) <2FDC94A7-3039-3680-85F3-2164E63B464D> /usr/lib/system/libunc.dylib
0x7fff95a4b000 -
0x7fff95a9aff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff95b2b000 -
0x7fff95b94fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff95b95000 -
0x7fff95b9bfff libCGXCoreImage.A.dylib (328.0.4) <1E8692C1-7F72-391E-93C7-9306E3FB1C7E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff95b9c000 -
0x7fff95c39ff7 com.apple.PDFKit (2.7.2 - 2.7.2) <DE5BE2EF-2570-3792-B1C3-AAD45765F533> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff95c3a000 -
0x7fff95d8bfff com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <12F743C4-35EA-3180-85B9-4D9E90EA7C92> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff95d8c000 -
0x7fff95e1dfff com.apple.CorePDF (2.0 - 2) <EB5660B1-0D79-34F3-B242-B559AE0A5B4A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff95ed7000 -
0x7fff95faaff7 com.apple.DiscRecording (7.0 - 7000.2.4) <D62DA01B-5B60-3E99-9395-C11FB47E82E0> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff95fab000 -
0x7fff960a0fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff960a1000 -
0x7fff96166ff7 com.apple.coreui (2.0 - 181.1) <7C4196D5-79E8-3557-963B-71F494DC9B04> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff96167000 -
0x7fff9619dff7 libsystem_info.dylib (406.17) <C9BA1024-043C-3BD5-908F-AF709E05DEE4> /usr/lib/system/libsystem_info.dylib
0x7fff9619e000 -
0x7fff961eaff7 libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
0x7fff961eb000 -
0x7fff96502ff7 com.apple.CoreServices.CarbonCore (1037.3 - 1037.3) <DF7CABCA-F2CB-345B-8EFF-F0F4E937B7FF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff96503000 -
0x7fff96cabfff com.apple.CoreAUC (6.16.00 - 6.16.00) <D41ED6DD-A44B-30B2-B3F0-3A120BF9A3B2> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff96cac000 -
0x7fff96d02ff7 com.apple.opencl (2.1.21 - 2.1.21) <E2E3C6D8-208D-3926-B051-77FDD8F0BE2D> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff96d03000 -
0x7fff96e74ff7 com.apple.QTKit (7.7.1 - 2599.13) <391739AA-ECB0-3A3C-ADCD-12C94E500B9B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff96e8d000 -
0x7fff96ed1fff libcups.2.dylib (327) <F8279FFB-63AA-3833-9DE4-526DCF256E74> /usr/lib/libcups.2.dylib
0x7fff96f8e000 -
0x7fff96f93fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff96fcd000 -
0x7fff97018ff7 com.apple.CoreMedia (1.0 - 926.62) <CFBD094F-DA9C-3498-9D50-BC754B56F00A> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff97019000 -
0x7fff9701fff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff97112000 -
0x7fff97133ff7 libCRFSuite.dylib (33) <B49DA255-A4D9-33AF-95AB-B319570CDF7B> /usr/lib/libCRFSuite.dylib
0x7fff97134000 -
0x7fff97135fff libffi.dylib (18) <D20FE81C-271C-3446-ABC8-50B6A6F5BEA4> /usr/lib/libffi.dylib
0x7fff97186000 -
0x7fff9718eff7 libsystem_dnssd.dylib (379.34) <F0AE5B8E-C7CC-3393-927F-B65DB04016AA> /usr/lib/system/libsystem_dnssd.dylib
0x7fff9718f000 -
0x7fff97291fff libJP2.dylib (845) <405CAF25-0AA5-3C6B-A4A6-94471A1EDD2F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff97292000 -
0x7fff9739dfff libFontParser.dylib (84.5) <7640CCCD-088A-32DA-AA2E-910470B0A6B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff9739e000 -
0x7fff97797ff7 com.apple.MediaToolbox (1.0 - 926.62) <EAE23878-D639-3E60-B5D5-6869AFB8E88C> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff97798000 -
0x7fff977affff com.apple.CFOpenDirectory (10.8 - 151.10) <10F41DA4-AD54-3F52-B898-588D9A117171> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff977b4000 -
0x7fff977c8fff libGL.dylib (8.6.1) <2E00615F-97F5-34EB-BE07-75A24F3C18D7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff977c9000 -
0x7fff977ddfff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff977de000 -
0x7fff977defff com.apple.ApplicationServices (45 - 45) <5302CC85-D534-3FE5-9E56-CA16762177F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff977df000 -
0x7fff977ebff7 com.apple.DirectoryService.Framework (10.8 - 151.10) <4F3284A9-EFD4-3A77-8B7F-D3D611D656A0> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff97805000 -
0x7fff97c22fff FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff97c23000 -
0x7fff97c44fff com.apple.Ubiquity (1.2 - 243.10) <7D449112-760B-3087-97FE-C5F68830F845> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff97c45000 -
0x7fff97d65fff com.apple.desktopservices (1.7.2 - 1.7.2) <C5EA376B-BCA4-3392-AFD6-F2A86EBCADBE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff97d66000 -
0x7fff97d66fff com.apple.Cocoa (6.7 - 19) <3CFC90D2-2BE9-3E5C-BFDB-5E161A2C2B29> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff97d67000 -
0x7fff97fc2ff7 com.apple.QuartzComposer (5.1 - 284) <4B416D48-8B1E-31B9-B334-6C38430930AC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff98057000 -
0x7fff98083fff com.apple.framework.Apple80211 (8.3 - 830.18) <393DA053-D5D8-3337-8488-3C4108427486> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff98084000 -
0x7fff9808ffff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff98090000 -
0x7fff98096fff libGFXShared.dylib (8.6.1) <FBCAC772-9C3E-3AD6-9BBB-4A84FFF652CD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff98097000 -
0x7fff980c8ff7 com.apple.DictionaryServices (1.2 - 184.4) <2EC80C71-263E-3D63-B461-6351C876C50D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff980fd000 -
0x7fff980fffff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff98195000 -
0x7fff981e4ff7 libFontRegistry.dylib (100) <F7EC0287-58E4-3ABE-A45E-B105A68EA76E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff981e5000 -
0x7fff9823efff com.apple.ImageCaptureCore (5.0.1 - 5.0.1) <B2DB058A-7873-3639-8124-E27E107FAF56> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff9823f000 -
0x7fff98296ff7 com.apple.ScalableUserInterface (1.0 - 1) <93C14595-6172-37E9-88F2-CBC80A1C54D0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff98299000 -
0x7fff9829dfff libGIF.dylib (845) <2690CE83-E934-3EF8-A30A-996EDADCE3E4> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff9829e000 -
0x7fff982abff7 com.apple.NetAuth (4.0 - 4.0) <A4A21A2F-B26A-3DC9-95E4-DAFA43A4A2C3> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/AOther applications print okay? If so, try deleting the Preview .plist
You need to look in your user Library/Preferences for the .plist. Hold down the option key while using the Finder "Go To Folder" command. Enter ~`/Library. Delete the .plist(s) for the application.
If you prefer to make your user library permanently visible, use the Terminal command found below. It does work with Mountain Lion:
http://osxdaily.com/2011/07/22/access-user-library-folder-in-os-x-lion/
You might want to bookmark the command. I had to use it again after I installed 10.8.2. I have also been informed that if you drag the user library to Finder it will remain visible. -
Why does Firefox crash every time I try to print?
I am running Firefox 31.0 on a MacBook Pro running Mac OS X 10.7.5. I was having issues with mysterious add-ons that added new buttons to the toolbar on both Firefox and Safari. I un-installed Firefox and the Firefox settings folder, then re-installed Firefox from an earlier version (18.0) which automatically updates to the latest version.
Every time I try to print any page on any website, the Print dialog box appears but Firefox crashes as soon as I click the "Print" (OK) or "Cancel" button.
I have tried running Firefox in Safe Mode, but the problem recurs. I tried resetting Firefox, but the problem recurs. I tried resetting Firefox's print settings, but there were no "print_printer" or "print.print_printer" settings in about:config and no lines beginning with "print_" in the prefs.js file. I un-installed and re-installed Firefox after deleting the Firefox settings folder, and still the problem recurs.
Crash reports:
bp-a83a0840-2e6d-4e14-a666-5ef052140617 17 Jun 2014 15:57
bp-bb497460-fee7-4e6a-a131-f761d2140617 17 Jun 2014 15:48
bp-20885386-fd12-4edc-8d41-d02632140617 17 Jun 2014 15:46
bp-d7718dd4-1ff8-4c71-b5ad-c465d2140617 17 Jun 2014 15:45
bp-d9635fe5-6af4-46bc-98f5-0ca9d2140617 17 Jun 2014 15:45
bp-e85452bc-71c5-449b-b02d-040152140617 17 Jun 2014 15:44I run Firefox in Safe Mode: the problem recurs.
bp-7c511a21-b221-4fbf-8a6e-a102a2140617 18 Jun 2014 09:03
I update the plug-ins and restart Firefox: the problem recurs.
bp-6c2f990e-b722-4274-949d-cea202140617 18 Jun 2014 09:24
I disable all plug-ins and extensions, then restart Firefox: the problem recurs.
4B7DF2BF-3AEE-43B9-824E-EA4DD7DEF81B 18 Jun 2014 09:25
I'm using the default theme and have avoided changing any settings since the last re-install.
Halp! -
Firefox crashes every time I try to print.
Ever since updating to 3.6.10 Firefox crashes every time I attempt to print. I am on a Mac running OS X 10.4.11.
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in. -
My mid 2010 macbook pro keeps freezing/crashing every time I try and play a game. Any help?
Every time I try and play either WoW or The Sims, my mac goes to black screen, or black screen and repeating last second of noise it was playing. I haven't upgraded to Lion and am still using Snow Leopard(??). I am by no means the most tech savvy girl in the world, but would appreciate any help, as this is driving me insane!! Thanks!!!
I don't know if it would help, but this is all the whoo haa from the last panic report thing. (about 5ish minutes ago)
I don't really know what any of it means, but if someone could help me decipher and tell me if there's anything I can do, I would be super grateful. (before I go into apple, that is)
Interval Since Last Panic Report: 170794 sec
Panics Since Last Report: 12
Anonymous UUID: 183CC60C-368A-4CB3-969E-742E66A22BD0
Tue Jul 31 00:02:15 2012
panic(cpu 3 caller 0xffffff7f859a4c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a44d7000 0x0a5480a2, D0, P3/4
Backtrace (CPU 3), Frame : Return Address
0xffffff8080913260 : 0xffffff800521d5f6
0xffffff80809132d0 : 0xffffff7f859a4c85
0xffffff8080913360 : 0xffffff7f85a9e5b7
0xffffff80809133c0 : 0xffffff7f85a9e62b
0xffffff8080913430 : 0xffffff7f85db3883
0xffffff8080913570 : 0xffffff7f85ac475d
0xffffff80809135a0 : 0xffffff7f859ae9e6
0xffffff8080913650 : 0xffffff7f859aa0b8
0xffffff8080913840 : 0xffffff7f859ab2e4
0xffffff8080913910 : 0xffffff7f86a0ec65
0xffffff8080913b50 : 0xffffff7f86a05842
0xffffff8080913ba0 : 0xffffff8005664929
0xffffff8080913bc0 : 0xffffff8005665ed0
0xffffff8080913c20 : 0xffffff80056638ef
0xffffff8080913d70 : 0xffffff80052981a1
0xffffff8080913e80 : 0xffffff8005220abd
0xffffff8080913eb0 : 0xffffff8005210448
0xffffff8080913f00 : 0xffffff80052195fb
0xffffff8080913f70 : 0xffffff80052a5ad6
0xffffff8080913fb0 : 0xffffff80052ced13
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f8593d 000->0xffffff7f85c3ffff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f85929000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f858e6000
com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f8 5c4d000->0xffffff7f85f6ffff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f859 3d000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f869b7000 ->0xffffff7f86a79fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f859 3d000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f85929000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f858e6000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000005000000
Kernel text base: 0xffffff8005200000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 72896041557
last loaded kext at 62945728148: com.sophos.kext.sav 8.0.4 (addr 0xffffff7f87578000, size 24576)
loaded kexts:
com.sophos.kext.sav 8.0.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.0f2
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBUHCI 5.1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.3d11
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898, 37.9 MB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3 -
ITunes crashes every time i try and update genius.
I have itunes 10.1.2 and every time i try and update my genius it gets to 75% done and then I get the pin wheel and iTunes does not respond. I have heard people having this problem with older versions of iTunes but no one having it happen recently. Any help would be welcome.
A few others having this problem, and I'm sorry I've got nothing to offer. What I did get through Apple support was that because the error message is coming from Windows, it's not something "in" iTunes that's causing it. So it is some sort of incompatibility that has to be dealt with via Windows. Very disappointing, but will at least save you the grief of looking for a solution via iTunes -- there isn't one.
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Why does PSE12 crash every time I try to print a picture?
PSE12 Organizer crashes every time I print a selected image.
OS is Windows 8.1 (64 bit).
Catalog is on local drive.
Image is stored on network drive (internal drive on another computer)
I can edit the picture just fine.
I can print the image just fine from PSE12 the Editor so I know there is nothing wrong with the printer setup.
Actually Organizer crashes while the printer dialog is trying to open.
Thanks,
JimI run Firefox in Safe Mode: the problem recurs.
bp-7c511a21-b221-4fbf-8a6e-a102a2140617 18 Jun 2014 09:03
I update the plug-ins and restart Firefox: the problem recurs.
bp-6c2f990e-b722-4274-949d-cea202140617 18 Jun 2014 09:24
I disable all plug-ins and extensions, then restart Firefox: the problem recurs.
4B7DF2BF-3AEE-43B9-824E-EA4DD7DEF81B 18 Jun 2014 09:25
I'm using the default theme and have avoided changing any settings since the last re-install.
Halp! -
PS 6 crashes every time I choose my folders for a batch action. Can I fix this?
I just bought a brand new iMac with 256 Gig SSD running Yosemite on it. After the last update from Adobe for PS (downloaded 4 weeks ago), I experience this problem EVERY TIME I try to run a batch action. Does anyone know how to fix this issue?
Obviously you mean Photoshop CS6, not "PS 6" which is from the last millennium.
1st.— Make sure your Photoshop is updated to Photoshop CS6 version 13.0.6.
Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!
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