FF will not open because it's asking me to update to 3.6, but I've already updated.
FF will not open up because it asks me to update to 3.6 even though I've already updated it several times.
== This happened ==
Every time Firefox opened
== I was asked to update a couple months ago
1. Have you reinstalled Firefox from getfirefox.com?
If reinstalling did not help, we need to remove your update configuration files. They consist of the following:
*active-update.xml
*updates.xml
* Your Updates Folder
In Windows XP, this is located in ''C:\Documents and Settings\\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox
In Windows Vista, this is located in ''C:\Users\\AppData\Local\Mozilla\Firefox\Mozilla Firefox'
Similar Messages
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Application will not open because it may be damaged or incomplete - any thoughts?
I photo application will not open because it may be damaged or incomplete. Any thoughts on how to fix this?
Reinstall it:
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
"Motion and Compressor Will Not Open Because Of A Problem"?
Last week I installed FCS 3 on my iMac and everything appeared to work OK.
However, as my iMac had been cluttered with rubbish for 2 years I erased the Hard Drive and reinstalled OSX 10.6.3 together with all FCS 3.
I have only used FCP and STP since then but today I discovered that Motion and Compressor "will not open because of a problem".
Here are the reports where it appears that in both cases the "Dyld Error Message", whatever that is, reports that "Library not loaded etc. etc."
Incidentally there are mentions of 14 and 18 crashes since last reports. This is ridiculous as I have only just tried to open them 3 or 4 times in the last 5 minutes . . . . and the computer OS and apps are all freshly installed.
Process: Motion [578]
Path: /Applications/Motion.app/Contents/MacOS/Motion
Identifier: com.apple.motion
Version: ??? (???)
Build Info: Motion-6870000~22
Code Type: X86 (Native)
Parent Process: launchd [98]
Date/Time: 2010-05-21 15:45:02.265 +0100
OS Version: Mac OS X 10.6.3 (10D578)
Report Version: 6
Interval Since Last Report: 148993 sec
Crashes Since Last Report: 14
Per-App Crashes Since Last Report: 2
Anonymous UUID: F0E0573A-9AA1-463D-95B1-A136E901F272
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Applications/Motion.app/Contents/MacOS/Motion
Reason: image not found
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40VWA0, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa400000
USB Device: Hub, 0x04b4 (Cypress Semiconductor), 0x6560, 0xfa200000
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa240000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd100000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd130000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfd120000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BCM2045B2, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
FireWire Device: unknown_device, Unknown
Process: Compressor [629]
Path: /Applications/Compressor.app/Contents/MacOS/Compressor
Identifier: com.apple.compressor.Compressor
Version: ??? (???)
Build Info: Compressor-3015328~22
Code Type: X86 (Native)
Parent Process: launchd [98]
Date/Time: 2010-05-21 15:52:33.008 +0100
OS Version: Mac OS X 10.6.3 (10D578)
Report Version: 6
Interval Since Last Report: 149440 sec
Crashes Since Last Report: 18
Per-App Crashes Since Last Report: 6
Anonymous UUID: F0E0573A-9AA1-463D-95B1-A136E901F272
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Library/Frameworks/Compressor.framework/Versions/A/Frameworks/StompTypes.frame work/Versions/A/StompTypes
Reason: image not found
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40VWA0, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa400000
USB Device: Hub, 0x04b4 (Cypress Semiconductor), 0x6560, 0xfa200000
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa240000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd100000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd130000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfd120000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BCM2045B2, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
FireWire Device: unknown_device, UnknownAs I was installing Motion from a backup disk image, I thought maybe the .dmg was corrupt, so after deleting again I put the original DVD in and reinstalled.
However, it still won't open and the crash report seems a little different:-
Process: Motion [783]
Path: /Applications/Motion.app/Contents/MacOS/Motion
Identifier: com.apple.motion
Version: 4.0.0 (687)
Build Info: Motion-6870000~22
Code Type: X86 (Native)
Parent Process: launchd [131]
Date/Time: 2010-05-21 17:44:14.127 +0100
OS Version: Mac OS X 10.6.3 (10D578)
Report Version: 6
Interval Since Last Report: 153737 sec
Crashes Since Last Report: 27
Per-App Interval Since Last Report: 218 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: F0E0573A-9AA1-463D-95B1-A136E901F272
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: __ZN14LiSimpleCamera15setDOFDepthModeEi
Referenced from: /Library/Application Support/ProApps/SharedA/Frameworks/Motion/Ozone.framework/Versions/A/Ozone
Expected in: /Library/Application Support/ProApps/SharedA/Frameworks/Lithium.framework/Versions/A/Lithium
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40VWA0, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa400000
USB Device: Hub, 0x04b4 (Cypress Semiconductor), 0x6560, 0xfa200000
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa240000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd100000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd130000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfd120000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BCM2045B2, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
FireWire Device: unknown_device, Unknown -
I installed elements 12 on a Win 8.1 computer and moved all my photos from my old XP machine. I updated to elements 12.1. Now, many/most of my photos will not open because I do not have "permission" to open the files. How do I fix this so I can work with MY photos?
Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think? -
I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick. My iTunes will not open because it says i need a 64 bit version. Already followed the promted instructions but no luck. Any suggestions??
Oh, you do have the C2D! That's great!
I'm no technical expert, I just like to help out whenever or wherever I can so... I don't know if this can help you, but let me tell you about how I got my Snow Leopard to run in 64 bit mode. When I got my (late 2008) iMac it was running in 32 bit mode under Tiger (2.4 GHz/Core 2 Duo). I eventually upgraded to Snow Leopard & it was running in 32 bit mode (by default) w/1 GB RAM.
Somewhere along the line, I happened to watch a YouTube Video that showed how to upgrade an iMac's RAM, so I ordered two - 2GB sticks of Crucial RAM and then - under the guidance of the 14 or 15 year-old young man who posted the video on YouTube; wearing a rather fashionable static-electricity-neutralizer-wrist-strap, I removed 1GB of RAM & plugged in the 4GBs of RAM. So - boom like that, it was like I bought a brand new machine.
It was over a year later when I stumbled across a way to boot Snow Leopard into 64 bit mode. Turns out that if you boot while holding down the 6 & 4 key combo (the ones above the QWERTY keys), then the machine runs in 64 bit mode. Go figure. Now my Snow Leopard and just about all of my applications - with the ironic exception of iTunes - runs in 64 bit. iTunes seems fine though; if there's a performance bottleneck, I really can't tell.
Well, that's about it..
I hope that something I've mentioned can help you achieve your overall goal.
Finally, it's hard to jump onto a train, a large cat, or a surfboard that's already moving. But don't be surprised when someone a fraction of your age shows you how to.
Best Regards,
mm~ -
I just updated to Lion and my Microsoft Word, Excel and PowerPoint will not open because PowerPC applications are no longer supported. I bought this software from Apple and the store installed it when I bought the MAC. What do I do?
Buy version 2011 of MS Office.
Or you can download OpenOffice, LibreOffice or NeoOffice, which all come very close to working with MS files just like MS Office does.
Or iWord, I have heard, you can purchase. -
tried to update 10.7.4 to 10.7.5 get un expected error at cleanup....have tried several times with no success..after failed try mail will not open because the mail is now incompatible with 10.7.4......HELP
2009 MacBook Pro eh? It looks like your hard drive has failed. Three years is pretty standard. Often, then only hint you have is catastrophic failure.
If you put the old hard drive into an external enclosure or similar device, you may still be able to migrate your data from it. Just because it won't boot doesn't mean you can't still read from it. Still, I wouldn't keep trying it. As long as you are buying a new hard drive, may as well get sometime to use with Time Machine too. -
I upgraded my iMac to Mountain Lion and now my Canon Pixima MP500 will not open because PowerPC apps are no longer supported! Has anyone experience this problem?
Correct. Applications designed to run on the old PPC Macs (which Apple stopped making in 2005) cannot run on Mountain Lion.
You need to update your printer driver:
Printer and Scanner software available for download:
http://support.apple.com/kb/HT3669?viewlocale=en_US -
I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated. Now I can't even remove the program at all. Why is this happening?
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
when this error box opens the only way to close it is to shut the firefox process
Some how I solved my problem by opening a user account and downloading Firefox 4.0 beta and installing it, I did try it, worked fine, so I did close the user account and did go back to my own account(switched user), the main page that I had problem with Firefox which would not open, I dabble click on Firefox it start working again!! I hope that solves your problem too.
firefox will not open, it gives me this cod and would not turn off, Error on switching in renew: NS_ERROR_UNEXPECTED, Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getCharPref] id: none -
Firefox would not open because of a "nssutil3.dll " problem. I've researched the problem, and I am using Norton 360 which is not a known antivirus program that deletes the file as a trojan. I want to uninstall and reinstall firefox, but first I want to make sure my book marks are safe.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; Tablet PC 2.0)See this:
[http://support.mozilla.com/en-US/kb/Backing+up+your+information] -
my spotify will not open on my iphone. msg is telling me login password is incorrect but doesn't let me access password entry, just goes right back to apps screen
Double tap the home button to bring up the multi-tasking screen. Find Spotify and swipe upwards on the thumbnail of the app to close it. Then reset the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and release. After the phone reboots, try logging in again.
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ITunes will not open because library was created by newer version???
I am still using iTunes 9.2.1 and am not ready to go with v10.
I tried to open iTunes and got the message:
The file "iTunes Library" cannot be read because it was created by a newer version of iTunes.
I did notice that the last time I opened it, it looked a little different but went on with a sync of my 1st.gen AppleTV and then closed out.
I have not downloaded and upgraded to the newer version 10.
I have never had higher than 9.2.1 so I couldn't help but wonder if in some way I am being forced to go the newer v10.
HaroldI have discovered this:
I could not open iTunes as I previously stated in the normal method.
However, it will open when I created a quicktime movie from iMovies and prepared it for iTunes. When I click on the quicktime movie to play it will open iTunes to play the movie. That is when I see the different icons, etc.
I had something called ‘Ping’ to disable because I care nothing about that.
It does not look the same as I am use to with 9.2.1.
I went to the file menu> about> and low and behold it comes up ITUNES 10.
Remember, I have not downloaded ver.10 at any point so it must have come through a back door somehow.
So, I looked in my applications to see if iTunes app has changed. No, it still shows 9.2.1. I did a search in spotlight for iTunes 10 and nothing shows up. Go figure!
I am not a happy camper at this time and need to hear from Apple about this.
I am not ready to go to v10 and want an explanation.
I am not ready to go with v10 because I wanted to see how it effects my 1st. gen. AppleTV.
I don’t want to loose all the downloads I have on a device that I really like.
The new AppleTV has no hard drive and thus stores nothing as I understand it.
I have many TV programs purchased and stored from the History, Travel and Natl. Geographic, etc. channels.
Harold -
What to do when aperture will not open because of time machine which I don't use
I do not use time machine and it is turned off. I even went as far as to exclude the aperture library from the backup IF it were turned on. I am still unable to open aperture as this is the message I receive when I try to repair the library: "aperture library cannot be opened until time machine has finished." Please help!
The problem began when my power supply got interrupted and the power was cut unexpectedly while I was editing. When I restored the power and went to open aperture, it gives me this message (paste didn't work so I will type it):
"There was an error opening the database for the library 'library name'. To repair your library, quit and restart Aperture while holding down the Command and Option keys."
so, when I follow the instructions to repair, it gives me this
(can't get it to paste, so I will copy message)
aperture library cannot be opened until Time Machine has finished.
Please help! I have to get these images to my client!
Thanks!
AngelaOkay, I copied the library to another location and when I tried to open that library by pressing option at startup to choose the library, it told me the following:
There was an error opening the database for the library "library name". The library could not be opened because the file system of the library's volume is unsupported.
So, I'm guessing that was a fail! I then tried the suggestion from Frank Caggiano, which also did not work. I'm feeling quite defeated. Looking for that magic touch -
I have tried all the advice I have seen on Apple Support discussion boards for the past 2 days, and nothing works. Disabling DEP is not possible, regardless of what the Windows Support discussions tell you. In the meantime, I have absolutely no access to iTunes, or even the ability to update my iPhone or iPod. The only feasable solution is the possibility of a version of iTunes that is compatable with Data Execution Prevention settings.
In the past 2 days, I have: Removed iTunes and related components from the Control Panel (numerous times) Per the instructions on Apple Service discussions pages, I did it in this order. 1. iTunes 2. QuickTime 3. Apple Software Update 4. Apple Mobile Device Support 5. Bonjour ^. Apple Application Support. After all that, I reinstalled iTunes.
Everything looks fine during installation, with no error messages. At the end, it says everything was successfully installed. However, when the installation tool closes, iTunes will only partially open a window, but will stay blank. Then I get the message that iTunes has stopped working and that Windows has shut it down. Then I get notified that DEP has caused iTunes to shut down.
Can someone please help? Or, is there a DEP compatible version of iTunes?
I would appreciate any help. Thanks!!Polydorus,
Thank you for your kind reply. During the many times I uninstalled iTunes, and all the other Apple programs, I only used the Uninstall Programs in Windows Control Panel. To make a long story short, I found a solution that works for me, but it is still not a complete soluton.
Here is what I did:
I used Uninstall Program in the Windows Control Panel to uninstall everything IN THIS ORDER
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support
Then I went to C:\Program Files and looked for any iTunes or Apple program listed there and deleted it.
I have 64-bit, so I then went to C:\Program files (x86) and looked for any iTunes, QuickTime, Bonjour or any other file or folder that had Apple or any Apple program in the name and deleted it.
I went to C:\Windows|SysWOW64\Quicktime and C:\Windows\SysWOW64\QuicktimeVR and deleted them
Go back to START, and open the "C" drive. Open the USERS folder. Open the folder with your username. Open the AppData folder. Then double-click on the LOCAL folder to open it. If you see any files or folders there that show any Apple program or file, delete those files or folders. Then go to the REMOTE folder and do the same. If there are any other users on this computer, go to each individual user and do the same thing in each LOCAL and REMOTE folder. Restart your computer.
Go to http://www.apple.com/itunes/download/ This is the page where you will actually download iTunes. Scroll down the page to the section under "Windows Software" that says "64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer". Click on that line to get the installer. It will take you to another download window.
Scroll to the bottom of the page to the message that says "Download for iTunes 10.4.1 for Windows (64-bit) here: iTunes for Windows 64-bit." Click there to get the download.
This is not iTunes 10.5, so you will not have access to "The Cloud", but it is at least functional until Apple actually comes out with a version that will not activate the DEP message. There was no combination of uninstalling and reinstalling, with or without Quicktime, with 10.5 that did not cause problems with Data Execution Prevention problems that I found.
I also used Firefox for the downloading instead of Internet Explorer. It just seemed to function better that way.
I hope this is helpful to someone. It's just what worked for me.
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