FF will not open, not uninstall (Msg: firefox must be closed...) does not do anything.
Added an ad-on yesterday - about 3d picture(?). Now FF does not open at all, tried to uninstall but it will not uninstall - it gives the msg. "FF must be closed." -- but it is closed, will not open, will not do anything.
== This happened ==
Every time Firefox opened
== Not quite sure, tried to download a photo ad-on ==
== User Agent ==
Opera/9.80 (Windows NT 5.1; U; en) Presto/2.5.24 Version/10.53
This is my own message. To explain it again:
1. FF will not open at all.
2. Cannot uninstall FF.
3. Cannot download new version to replace FF.
4. It may be causing other problems outside FF.
FF CANNOT BE ACTIVATED IN ANY WAY AT ALL.
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Hi kshikuma. This happens to me sometimes, as well.
To solve this issue, open the Windows Task Manager by hitting Ctrl+Alt+Del.
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I can open it Internet explorer but not in Mozila fireworksClear the cache and the cookies from sites that cause problems.
"Clear the Cache":
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"Remove Cookies" from sites causing problems:
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My iTunes does not open when i click on it, My iTunes does not open when i click on it
My iTunes logo is on the desktop but when i click on it nothing happens. Restarted computer several times and still nothing.
Hello esullz
Check out the article below to start troubleshooting your startup issues with iTunes. You may need to test it in another user to see if it works there or it may need to be reinstalled.
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Regards,
-Norm G. -
I click on Firefox and notihing happens. I have tried to uninstall the program so that I can reinstall it, but wen I try that, it tells me
"Firefox must be closed to proceed with the uninstall. Please close Firefox to continue."
But the program is not running. It won't let me open it either. I have college lectures that can only be viewed on Firefox, so I am not able to do my homework. Please help.This may be a number of things, but conflict is most common, so here are some suggestions that may help you get to the bottom of the matter:
Be sure that a firewall is not blocking the startup of Mozilla. Some firewalls will come with "self defense" mechanisms for spyware/malware, but these programs can also isolate useful programs as well. Norton 360, Comodo Internet Security, Zone Alarm, AVG antivirus and McAffee Internet Security Suite incorperate these methods among several others.
Basic solution: To get around this type of blocking you will have to disable the self defense mechanism in your firewall or add an exception for firefox.exe.
In depth instruction for Windows users:
''''''This may be hard to follow, because the posting tool does not recognize spaces, but here goes...THIS IS NOT FOR THE FAINT HEARTED.''''''
1)Open the mozilla browser. When nothing happens...go to next step.
2)hold CTRL, ALT and the DELETE key together. In XP you will get an immediate task manager window...Go to next step. Under Vista or Windows 7 you will get a login screen that has a START THE TASKMANAGER button at the bottom. You will push this button then go to the next step.
3)In the Windows Task Manager click the Processes tab.
4)Run down the list and find all occurrences of firefox.exe
5)right click each firefox.exe and from the drop down list choose End Process Tree then answer YES or OK to the prompt box.
Firefox is now closed...Now we can determine the issue.
6)Start firefox in safemode by clicking on START or the WINDOWS ORB to open the START MENU.
7)Choose ALL PROGRAMS or PROGRAMS
8)Find the MOZILLA FIREFOX folder and click on it
9)Choose Mozilla Firefox (Safe Mode).
10)When the prompt box appears check the boxes next to the following:
a)Disable all add-ons
b)Reset toolbars and Controls
c)Reset all user prefrences to Firefox defaults
11)Click on the CONTINUE IN SAFE MODE BUTTON at the bottom.
If firefox opens, you have a plug-in that is causing your issue. If it does not then repeat steps 1-5 and then move on to step 12.
12)After all instances of firefox.exe have been ended, go to START and choose CONTROL PANEL from the start menu right hand side. XP users go to step 13...Vista users choose SWITCH TO CLASSIC VIEW on the left hand side then go to step 13...Windows 7 users choose USE LARGE ICONS from the drop down list at the upper right hand side then go to step 13.
13)Double click the WINDOWS FIREWALL icon (around the bottom of the list) and check to see if it is ENABLED. If it is not enabled, Enable it. Windows 7 and Vista users: Answer YES to enable this option ANYWAY, if you get a prompt warning of dual firewall conflicts then move on to step 14.
14)Find your security center icon in the taskbar, Usually next to the clock. Right-Click the icon and choose EXIT, DISABLE (Temporarily), or CLOSE.
15)Once you are sure that your Security Suite/Antivirus software is disabled, then Start Firefox in regular mode.
If firefox opens, you have a firewall or defense conflict and need to get your documentation to find out how to allow EXCEPTIONS to the software or internet access list. You can use firefox with these settings in the meantime, but you will not have antivirus protection. Free antivirus-only programs are available at the following locations:
-----http://antivirus.comodo.com/antivirus.php
-----http://free.avg.com
-----http://www.avast.com/free-antivirus-download
NOTE: If you choose to use an antivirus only program in conjunction with windows firewall, you must remove any other antivirus programs from your computer and restart the system BEFORE you install the new antivirus software or you WILL have problems with your system SPEED and FUNCTIONALITY. Do so by going to START then choose CONTROL PANEL then choose ADD OR REMOVE PROGRAMS in XP or PROGRAMS AND SETTINGS in Vista or Windows 7 then find you program in the list. Right click it and Choose UNINSTALL or REMOVE. Be sure to RESTART the system BEFORE you choose to install the new software.
If NONE of the above has worked, then you very likely have a corrupted installation or your system may be comprimised by RootKIT or Trojan infection.
Please download and complete a full scan with the tool below. REMOVE ANYTHING IT FINDS then restart the system and remove and reinstall firefox then attempt to open it again:
http://support.kaspersky.com/viruses/avptool2010?level=2
Good Luck to all. I hope that his has been helpful.
Gill
Senior Tech
PC VICE
-----www.pcvice.com -
Originally I was having a problem with Firefox locking up everytime I went to a website and tried to X out of it, there would be no response. Or the little box would come up with the question on whether i wanted to Quit or close tabs, I would make my choice but nothing would happen. Then yesterday I couldnt open Firefox at all, so I tried to uninstall and also reinstall but keep getting the error message "Firefox must be closed to proceed, please close Firefox" But i do not have it running anywhere, it does show in my downloaded programes, but I cant do anything with it. I am running Windows 7 on a Dell Inspiron
Hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit -
I installed the new Firefox version but it does not open on screen..
It does not automatically open on completion of the install and it does not open when I click on the logo on my desktop or Quick Start bar. It looks like it is starting but nothing happens.
I have tried uninstalling and reinstalling with the same result.
When I try to uninstall I have to shut down first or the uninstall tells me firefox is running. Starter manager does not show this.Why not? What happens when trying to use it?
"Will not work" is useless when asking for help. Without specifics, no assistance can be provided. -
Mac OS X 10.6.7
CS 5.5
When Firefox is open the zoom function (option/command/space bar) does not work in Adobe programs (InDesign, Photoshop, Illustrator). This happens only when Firefox is open and when I close it the zoom functions work fine again without having to restart the applications.
This is intermittent but happens quite frequently each day if Firefox is active.MDN doesn't mention -chrome being used for ordinary web pages: https://developer.mozilla.org/docs/Mozilla/Command_Line_Options#Chrome
When I use
firefox.exe -chrome about:permissions
I get a usable window, but zoom doesn't work as you noted.
How about using an intermediate page and window.open() for the target page? You can (mostly) restrict the chrome of windows opened that way, but it will leave behind the intermediate window...
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Pages app unexpectedly quit whilst I was in the middle of a document. I can now not open it AT ALL. I find it's not just that particular document that won't open, but any of my Pages docs will not open using the current version of Pages. The reports of the app unexpectedly closing each time, automatically went to Apple, but I am not sure what happens with them then. Does anyone know how to help me with this? We live in a very isolated region so rely on internet help. Thanks
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Since I did the Firefox reset, I try to open my email and it says, Your browser does not accept cookies. I have checked and done your suggested setting 100 times!
Note that a reset tries to migrate cookies to the new profile, so if you had previously as problem with cookies then the problem might have been carried over.
If clearing cookies doesn't work then it is possible that the <i>cookies.sqlite</i> file that stores the cookies is corrupted.
Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookie files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies -
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My Firefox browser at home does not come online. I tried reinstalling, but it will not come online.
# Question
My Firefox browser at home does not come online. I tried reinstalling, but it will not come online.
IE works fine. Microsoft outlook mail works fine. Norton anti virus works fine. Therefore I can access the internet.Reset your Firewall permissions for Firefox.
http://support.mozilla.com/en-US/kb/Firewalls
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