Ffdshow and CS4 capture issues

I've had my CS4 software and new computer now for almost 4-5 months but haven't used premiere pro yet (it's not actually a part of my job!). I went to capture some video today to discover that the software wasn't recognizing my Sony DCR-TRV950 via FW400. Turned off and on again, and the computer itself recognizes the camcorder, and the camcorder recognizes that it DV connected.
A few more fiddles (turning camera on and off, and then noticing that when I do, it is recognized by the computer and the "Digital Video Device" window popped up asking what I want windows to do with the detected device. So I know that the firewire cable is not defective.
I chose the "Edit and Record Video using Adobe Premiere Pro" option, and everything kinda froze up and a dialog box came up that stated:
"ffdshow compatability manager:
Adobe Premiere Pro has attempted to load ffdshow. This dialog is shown because the application is not listed in the ffdshow whitelist or blacklist. Your choice will applied to both audio and video, if both are used.
- Don’t use ffdshow. (just this once)
- Don’t use ffdshow. (always)
- Use ffdshow. (just this once)
- Use ffdshow. (always)"
I didn't know what exactly to think so decided to chose that I'd not use ffdshow just the one time and the program froze. I've tried it through the Media Import function pictured above (a Roxio disc burning software) and through Windows Movie maker and the same thing happens each time.
I did try one time to "Use ffdshow. (just this once)" and the program still froze.
While video editing is not essential to my function here, it is something that would benefit the job and make my life happier overall - and also mean that we can actually use the software we purchased! Any help would be appreciated.
System:
XP Pro
Version 2002, Service Pack 3
2 internal hard drives, C: =130gb, the other is 230gb

With a little more research I discovered that this ffdshow is part of the klite decoder pack, which I believe was installed when I asked my IT department for a way to watch DVDs I'd made that weren't playing on my new computer. They weren't working on windows media player (they had before, so I'm not sure why they weren't now), so they installed Media Player Classic, which looks like is a part of the klite decoder pack.
Unfortunately my video editing expertise is on a mac (work won't spend the money for a mac, nor will IT support), so sometimes I feel very much in the dark.
Thanks!

Similar Messages

Adobe premiere pro cs4 capturing issue.

The camera that I have is a sony hdv cam £1200, my pc is a quad core system with a firewire port on the back of the motherboard (new system). My friend who used it previously used it on his apple mac and had no problems in capturing. This is the first problem, I plug in the firewire cable with no notification of new hardware installing(dont know if there usually is). I load up cs4, hit F5 and it states that the device is offline. The settings on the camera, as far as i can see, are all setup aswell as well as the preferences on premiere.
Thanks for reading and if anyone can shed some light on this then thanks!

Welcome to the forum.
I'd suggest starting a new thread, so as to not get folk confused on your particular system and issues. Heck, I have trouble not being confused with but one system.
When you do post, the more info that you can provide, the fewer questions that will be asked. This ARTICLE will give you some tips. In your case, you would add all necessary info on your camera too.
Good luck,
Hunt

CS4 capture issue in Vista 64 bit

My captured files have poor video quality: when the video is playing in either the source window or the program monitor I can pause the video and the still image is crisp and very good resolutuion, when I start playing the video the image becomes slightly blurry and poorer resolution.
Source of clips: on a miniDV tape recorded as DV SP.
Clips captured via firewire on a Sony M15U deck.
Computer is spec'd ok, and is Vista Ultimate 64 bit.
Any suggestions...thanks,
Vern

Change your sequence playback settings to Highest Quality instead of Automatic.

Premiere Pro CS4 capture issue: no black??

Hi... I've been working with Premiere for a while with great success, but the latest video that I'm trying to capture has an issue - some sort of colour channel problem. I'll attach a pic of what the video looks like.

PPro Troubleshooting http://premierepro.wikia.com/wiki/Troubleshooting
If still not fixed after you do what is suggested, return with DETAILS asked for in questions at end

Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I am operating with CS4. Photoshop produces an error " Could not complete your request because photoshop does not recognize this type of file"

Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I have operating with CS4. Photoshop produces and error " Could not complete your request because photoshop does not recognize this type of file"

Assuming you mean 5D Mark III, Photoshop CS4 cannot directly open raw files from your camera.
Generally speaking, Adobe stopped updating older versions to be able to read raw files from newer cameras when they released a new major version of Photoshop. Photoshop CS4 is no longer receiving Camera Raw updates.
You can double check this yourself:
First you need to determine whether Adobe has released support for your new camera in your version of Photoshop. To do that, look at these two pages. You'll want to find out the earliest version of Camera Raw that can support your camera, then what version of Photoshop can run that version of Camera Raw.
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
If you find your camera is supported by your version of Photoshop, you need to download the latest update for Camera Raw. There's more information on how to do that here:
Keeping Photoshop Up-To-Date
If your version of Photoshop cannot support your camera, you can download and install the latest version of the free Adobe DNG Converter, which can take your raw files as input and put out DNG format files, which your version of Photoshop can open.
Photoshop Help | Digital Negative (DNG)
The DNG converter DOES work, but if you want maximal quality from your raw files (not to mention the convenience and ease of use of directly opening your raw files) you'll want the latest version of Photoshop. Adobe has made substantial improvements in raw conversion quality in recent years.
-Noel

WARNING: Canon Pro Printers and CS4 – Serious Colour Management Issue

Over the last four days (and over fifty prints) I have undertaken extensive and meticulous tests to identify the cause of a problem; namely that targets for profiling a new printer (a Canon Pro9000), printed with ‘no colour management’, were printing far too dark and with what appeared to be a colour cast.
I have conclusively eliminated the printer, the printer drivers, the Mac OS, corrupted preference files, corrupted user accounts, incorrect Photoshop settings, incorrect printer driver settings, the ‘sticky settings' issue, and user error as possible causes of the problem.
I can say with 95% certainty that my tests, conducted using Mac OSX 10.4.11, have proved the following:
That, printing to a Canon Pro9000 or iP4500, Photoshop CS4 does not print accurate targets suitable for producing profiles. This applies to both the No Colour Management (NCM) and the Printer Manages Colour (PMC) settings.
Photoshop CS and CS2 are not effected.
I did not test CS3.
Furthermore, colour managed prints (using the same accurate profile made in CS2), printed in CS2 and CS4, show subtle differences. This may not be an issue except in the most critical applications.
It is likely that the problem will not be confined to the two Canon printers above since many other Canon printers share the same driver architecture.
Reading posts and discussions on other websites would seem to indicate that this problem is also manifest with some Epson printers and may also effect Mac OSX 10.5.
I have to conclude, therefore, that Photoshop CS4 cannot be replied upon to print targets of sufficient accuracy to produce reliable profiles for a colour managed workflow.
The fact that this is only just being reported can be attributed to four factors:
That many CS4 users are continuing to use profiles made under older versions of Photoshop and have yet to make new profiles using CS4.
Some users may not immediately notice a problem, or may ascribe it to other causes.
Some users may take the line of least resistance and use a previous version of Photoshop to work around the problem.
Some users are still using the older versions of Photoshop not effected.
Eric Chan (of Adobe) has stated on another website that CS4 implemented some new APIs for printing and that this has given rise to some "minor glitches". If Eric Chan is correct, and Adobe changed the APIs in Photoshop CS4, this begs question of whether Adobe sufficiently tested CS4 before release ? If Adobe did not test their software, and therefore failed to identify this critical problem, this would suggest negligence on Adobe’s part. If Adobe identified the problem but then did not inform users that a potentially serious colour management issue existed this would suggest wilful or gross negligence.
It is not good enough to say that Adobe simply followed the ‘conventional’ path and ‘followed the rules’ regarding API implementation. The experience of end users does not correspond to a “minor glitch” and, in my case, has been extremely costly in terms of time (over five days in all), lost revenues, and materials. Furthermore, why should Adobe's customers be forced to use their valuable time diagnosing problems clearly of Adobe's creation – and actually admitted.
In UK law providers of goods and services (and this includes software) have to supply them as “fit for purpose”. Clearly, in terms of colour management, CS4 is not fit for purpose. Neither can Adobe hide behind its labyrinthine licensing terms since any exclusions would be ruled unlawful under the UK’s ‘Unfair Contract Terms’ Act.
My strong and unequivocal recommendation is that representatives from Adobe, Apple, and the printer manufacturers meet together – with the utmost urgency – and provide a rapid and complete solution. It is simply not good enough to pass this ‘over the wall’ saying “it’s not our problem”. It is. Adobe's, Apple's, and the printer manufacturers'. Please solve it. And quickly.
Identify the problem clearly, make it and the solution/s public; and publicise it widely and thoroughly.

Dear DYP.
Thank you for your concern.
"What fixes have you tried?"
If I may quote from my post above:
"I have conclusively eliminated the printer, the printer drivers, the Mac OS, corrupted preference files, corrupted user accounts, incorrect Photoshop settings, incorrect printer driver settings, the ‘sticky settings' issue, and user error as possible causes of the problem.
I can say with 95% certainty that my tests, conducted using Mac OSX 10.4.11, have proved the following:
That, printing to a Canon Pro9000 or iP4500, Photoshop CS4 does not print accurate targets suitable for producing profiles. This applies to both the No Colour Management (NCM) and the Printer Manages Colour (PMC) settings.
Photoshop CS and CS2 are not effected.
I did not test CS3"
These tests took place over three weeks and involved over five days of work and the replacement of the printer on Canon's recommendation (although the printer is clearly not at fault).
Please note that I am using Mac OSX 10.4.11.
"What driver versions are you using?"
Pixma iP4500 6.9.3 (also 6.9.1, 6.9.2 and the driver supplied on the CD).
Pro 9000 4.8.7 (also 4.7.3, 4.8.4 and the driver supplied on the CD).
"Yes it is frustrating but in a lot of cases it is fixable as I and others have clear reported, on this and the LR forums."
I have not found any fix on any website referring to Canon printers, despite exhaustive searches (this includes Canon's European and US websites which are mute on the issue).
The ReadMe file supplied with the installation disc of CS4 refers to problems with "some Canon printers" when printing with the 'Printer Manages Color' but does not identify using 'No Color Management' nor Epson printers as having issues.
I hope this post answers your questions.
Clearly all users of CS4 need to be warned of this problem which is likely to effect other printers. I believe that I am assisting others by issuing this warning. It is done, not to cause mischief, but in the spirit of a public service. CS4 users can then treat their printing results from CS4 with caution, and then conduct their own tests. I have presented a workaround which is to use a prior version of CS4.

CS4 and CS5 Plugin Issue!

Having a major problem with Chameleon and CS4 and CS5. When I run the program out of CS4 or CS5:
1) The Grab Fragment seems to work.
2) When I open another photo and run Chameleon , Make Collage, I get
1. Unhandled exception! Crash dump saved to c:\users\public\documents\akvis\crashdump.
Please help! I’m running version 6.0.1253.3084-r
I now get amessage stating:
Microsoft Visual C++ Runtime Library Error.
App terminated in an Unusual way.
Contact app support
I used to run in CS4 however it does not run at all. I'm wondering if a Visual C file got corrupted.
Thanks,
Rudy

Without knowing exactly what the bug is in the Akvis code, I don't know.
But some third party plugins always need an update when new versions of Photoshop are released (especially those that try to modify Photoshop's UI).
We work hard to maintain plugin API compatibility, and most plugins work just fine in new versions, but there are always some problems to work out in third party plugin code.
(Macintosh plugins are going through a lot of problems in CS5 because we had to change the UI toolkit used, and many assumptions made by plugin UI code no longer hold)

Serial Number Issues running CS3 and CS4

I've been waiting 3 days for Adobe customer support to respond to this with no answer... Now it's the weekend and I'm without CS4.
I'm running full versions of CS3 and CS4 Design Premium (The educational versions, only InDesign CS3 is installed) and after running through a bunch of other technical hurdles (files crashing), I had to run the CS3 cleanscript to get InDesign CS3 running. Which it now is. Perfectly.
After getting InDesign CS3 up and running, all of the CS4 programs are asking for a serial number and the one I have no longer works.
Anyone know how this might be fixed without having to wait the entire weekend?

I'm not sure what did the trick, but I tried this, reinstalled everything, and it seems to be working again. Thanks, I don't know if that did the trick, but something did.
A little frustrated with Adobe customer service though, who told me Friday to call in "Monday to Friday", only to find it was Memorial Day yesterday and they were closed! (I'm in Canada, so I took two hours off of work for nothing)

Vista 64 bit and CS4 and color management

This is a question about Vista 64 bit and CS4 and color management. I scan 4x5 film and sometimes end up with up to or even bigger than 1 GB files. Obviously that needs as much memory as possible. Windows XP is limited in this regard and I am in the market for a new speedy computer which won't force me to stay at a snail's pace. In this month's Shutterbug, David Brooks in his Q&A column says to avoid Vista for color management reasons, but offers no explanation or support for his opinion. He implies one should wait for Windows 7 for some unstated reason. With a calibrated monitor and printer and Photoshop controlling color files sent to the printer, why would Vista be any different or worse than XP? Is he on to something or just pontificating? Does anyone know any reliable info about Windows 7 that would make it worth waiting for?
Thanks.

Zeno Bokor wrote:
Photoshop has direct access to max 3.2gb
On Mac OS X, PS CS4 can use up to 8 GB of RAM, but only directly accesses up to 3.5 GB. (Figures quoted from kb404440.) In using PS CS4 on Mac OS, though, direct Memory Usage maxes out at 3 GB even. If you set usage to 100% (3 GB), then plug-ins (including Camera Raw and filters), as well as actions and scripts, can access RAM above that 3 GB to between about 512 MB and about 768 MB total (seems to vary depending on which filters et al that you are using), leaving the rest up to 4 GB for the Mac OS. If you have more than 4 GB, then the amount of RAM above 4 GB is used by PS as a scratch disk. This increases performance significantly for most things because writing to and reading from the hard drive is much slower than doing so with RAM.
I haven't done the testing for actual RAM usage and such for PS CS4 on Vista 64, and Adobe's documentation is very much lacking in detail, but, based on the statement "If you use files large enough to need more than 4 GB of RAM, and you have enough RAM, all the processing you perform on your large images can be done in RAM, instead of swapping out to the hard disk." from kb404439, it seems that PS would be using RAM in very much the same way as I described above for Mac OS, except that the scratch disk usage in RAM wouldn't be limited to 8 GB (instead to how much you have installed). Has anyone done any performance/load testing to know for sure? I didn't see any such studies published, but I am curious if one has been done.
I will agree that there is a definite performance advantage when using PS CS4 (64-bit) on Vista 64, which I've experienced, especially when working very large compositions.
My initial recommendation to the OP to use Mac was based upon reading those articles about bad color management. As I stated before, I have never experienced that problem, and clearly the views of all that have posted here so far indicate that the problem may not be a real issue. (Perhaps this David Brooks fellow and Steve Upton both like to mess with their computers and broke something in Windows?)

Enabling Installation of CS3 and CS4 products that will not install on Windows 7 64Bit.

Adobe installers are not known for their helpful or forgiving ways & I have more than once had to reinstall Windows when installation of CS3 and CS4 products has failed with patently inscrutable errors.
The background to the current issue that I was attempting to install PS CS4 on a W7 system which already had CS CS3 installed. The CS4 installer threw up inscrutable messages indicating that the installation could not proceed and to contact Adobe (they are joking right ? Their phone & web support is notoriously UN-helpful).
After reading through threads suggesting that I uninstall CS3, apply CS3 and CS4 cleaning scripts I was in exactly same position I have found myself in on least 2 occasions with WinXP. By this time I couldn't event get CS CS3 to reinstall!
Then I decided to review the event log and found a number of installer events thrown up by the Adobe installers resembling "Error 1402. Could not open key: UNKNOWN\Components\xxxxxxxx".
I tracked down this very helpful solution which allowed me to change the registry permissions on the parent key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\ Components and propagate the new permissions down to the child keys.
http://www.okino.com/conv/changing_windows_registry_permissions.htm.
My advice is to follow instructions for "A More All-Encompassing Solution" and propagate the permissions right down to all the child keys as I could see a number of separate adobe installer errors in the event log. Also note the instruction to change the Owner from 'System' to 'Administrators' in Advanced settings. This is necessary in order for the Permissions change to be accepted and replace all the child object permissions.
As with most registry changes good advice to backup your registry hive first (although I didn't; by this time I was already expecting to have to reinstall Windows) and restart your system after making the registry changes before attempting to install / reinstall CS3 or CS4 products.
Hope this solution works as well for others as it did for me as the Adobe support on this issue has been next to useless.
[P.S. Q: Did you hear the joke about the guy who worked on product installation at Adobe rocking up at job interview with 'Adobe Installation Project Team' on his Resume? A: That that is the joke! If you wanted another job in installation development you would hardly admit to experience at Adobe ;)]

John Joslin wrote:
We don’t want people messing with the registry when they don’t need.
My apologies John I didn't realize that I was addressing the official custodian of Photoshop.
Incidentally my advice is intended for others in a similar situation who find themselves stalled during installation and otherwise contemplating a re-installation of Windows. I believe this would be obvious to most forum participants who had actually read my original post.

CS3 Bridge and CS4 on the same machine.

Hello Everyone,
I have adobe photoshop CS3 and Illustrator CS4 on my machine. Any known issues for running bridge CS3 and CS4 on the same machine? Some experts at telling me not to use Photoshop CS3 with Bridge CS4, just wondering. Thanks for you replies.

Bridge is not really a stand alone product, and tuned to work with its current version of PS. Also, Bridge CS4 has some features changed and/or added. So if using CS3 Bridge you might have aspects that don't work with PS CS4.
I would keep CS3 on the machine if you don't need the HD space, until you feel you no longer need the older version. But use them as a pair as intended. Also, only have one Bridge running at a time.
I did not upgrade to CS4, but from what I have read I see no reason to use Bridge CS3 as the upgrade is faster, less prone to crashes, and has added features.
CS4 PS on the other hand can be tricky if you don't have a newer computer with a good video card.

Have CS3 and CS4, removed CS3, now no ID files will open

I had both InDesign CS3 and CS4 installed. By default when I would open an ID file, it would always open in CS4. I forgot CS3 was on there so I uninstalled it and restarted the computer. Now nothing starts in Indesign at all unless i actually open it with Indesign. Also all the ID files no longer have the pink icon, its just a while square. Is there a way to reset this? I dont see a repair option in the ID setup anywhere.

Platform? Windows or Mac? OS Version? If you are on the mac you could probably get that resolved pretty easy with RC Default Apps
http://www.rubicode.com/Software/RCDefaultApp/
I'd think if you didn't want to go that route you could just open CS4 InDesign, make a new doc, save it and it should get an icon. Right click that badboy and hold option to choose always open with. Toss a logout or restart into the machine and it should work for you. That RC Default apps is a real jewel though.
If you still get issues maybe see if JoJo cures it. It's nice if you have multiple versions of ID or Quack XPress.
http://www.jolauterbach.com/products/jojo.htm
JoJo is payware but everythere that guy makes has been worth it if you need it. Rubicode's Default Apps is free.

Dreamweaver CS4 strange issues happening

Suddenly when I do a find and replace and I do a carriage return in the replace portion of the find/replace window to make my edit go to an extra line, the carriage return occurs behind it on the page I'm editing. It doesn't add a <p> tag in the document, just kind of highlights what I have in the find window and each time I hit Enter the next instance of the what I'm trying to find gets highlighted.
Also, when I try to add <strong> tags to my document this appears on the page instead <strong>
What the hell?
I tried recreating my configuration folder (I'm on Windows Vista) but it still happens.
Any ideas??

Re :Re: Dreamweaver CS4 having issues after installing PS CS6 Beta
Just a thought ...
This may help!
Uninstall the Beta Version of Photoshop CS6 now and then restart your computer and see if that works.
Open the CS4 programs and see if that fixed the problem and it is all working as it should again.
It is worth a try!
All the best.

New adobe DNG converter and CS4 quality problems - EOS 7D

Hi,
A friend of mine uses Adobe Photoshop CS2.
He plans to buy Canon EOS 7D or EOS 5D Mark II in the future but first we did some tests and conversions.
We found many problems and quality issues.
First Problem is that CS2 doesn't support Canon EOS 7D directly so user has to use DNG Converter to convert the EOS 7D file from .cr2 to a .dng.
When i use and test this, CS2 recognizes and opens .dng file correctly then i optimize sharpness, color etc etc in the photoshop and save the file from the file menu (Save AS) as .jpg file.
Adobe Photoshop CS2 fails to save exif data.
It just saves the camera model nothing else.
On the other hand if i use CS4 it saves all exif data (without dng):
The next problem is quality.
If i use indentical settings in RAW converted between CS2 (dng) and CS4 (cr2) CS2 images look sharper and have more "per pixel sharpness" than CS4 raw images.
Here's a sample (raw file taken from dpreview.com) that i tested it using both raw converters:
So these are two problems that i don't like nor does my friend and i am asking you if you would fix that and why such hudge difference ?
As the CS4 is being the newest the best of all photoshop it should had better picture but in this case the older version has better picture and i don't see any logic in that.
So if user wants to go for better quality he/she will pick CS2 but have a disadvantage - Exif is not saved in the .jpg file.
I also think that if dpreview would have used CS2 instead of CS4 they would get much higher "per pixel sharpness" from Canon EOS 7D as they did now.
Thanks.

Spc.. wrote:
If i use indentical settings in RAW converted between CS2 (dng) and CS4 (cr2) CS2 images look sharper and have more "per pixel sharpness" than CS4 raw images.
You can't use the exact same settings since the settings in ACR 3.x (Photoshop CS2) don't match up to ACR 5.x (Photoshop CS4).
Seriously, there was a major change in ACR 4 and then 5 that make comparing ACR 3.x and 5.x pretty pointless...
Fact is if you aren't getting optimal results from Camera Raw 5.x then you don't know how to use it...simple as that.
ACR 3.x had a very crude image sharpening process compared to either ACR 4.1 and above of any 5.x version.
Seriously, Photoshop CS2 and Camera Raw 3.x is way old tech...if you can't get better IQ from 5.x you are doing something wrong.

CS3 and CS4 Crashes (Open, Save, Randomly)

We have some users at my company that for sometime now have been having issues with all CS3 and CS4 products crashing when doing any sort of work. As the title states, the crashes were on opening, saving, sometimes randomly as well, and even renders in AE would fail.
After many trials and tribulations we finally got an error message that pointed us to something credible. The error message was "After Effects warning: GDI+ not intialized.", this happened on import of .psd file as a composition into AE. I found a thread on some Developers who were expierencing this error in their own programs, and Visual Studio.
http://social.msdn.microsoft.com/forums/en-US/winforms/thread/931580d9-78ff-45d3-949b-0cf6 67d63e48/
This pointed to Turtoise CVS 1.10.1, which convientently we had installed on all our workstations. We updated to the latest version Turtoise CVS (1.10.10) and all of our troubles have gone away. Went from upto a half dozen crashes a day to zero, and even any issues we had with rendering went away.
I am posting this as it took awhile to find the cause of the crashing, and hope that it will helps someone else that this issue has frustrated.
Note: CS2 ran fine with Turtoise CVS 1.10.1

Thanks for the post.

Ffdshow and CS4 capture issues

Similar Messages

Maybe you are looking for