Ffirefox reads disabled for plugins Real player and Adobe flash player even when I enabled both. Why?

There is a typed message that cant be removed in Firefox beside some plugins like Real Player 15t... and Flashplayer. So it seems that even though I downloaded both and enabled them, nothing is happening and when I connect to a site it says I need flashplayer 11.

Your User Agent string shows that you do not have those plugins installed.
Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[Using plugins with Firefox]]
Check and tell if its working.

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