.ffx and .aet previews/presets not playing in Bridge

Asked this in the Bridge forum and it was suggested to ask here:
I am running CS5.5 on a Mac (10.6.8) and when I want to preview an After Effects text animation preset or project template, Bridge opens and I can click through the various presets/templates, but when they play, there is no preview...only a playhead that moves when I click the play button and the file name:
For example:
I have the .ffx and .aet files on my hard drive where the installer put them. Any thoughts as to why the previews don't show up in Bridge?
I am new to Bridge and thus far only use it for this purpose...
Thanks in advance.
Jonathan

> In previous versions of AE, you could bring up a web-help page that showed all the animations...how do I get there now?
It's gone.
> If the previews are embedded files, can I view them somewhere else (are they in my hard drive...if so, where)?
No. The previews are built into the animation preset files.
>If my QT player is encountering a problem as you and Mylenium state, how do I fix it?
I don't know. As I said, I am no Bridge expert. This seems like a question for the folks on the Bridge forum. Yes, I know that you said that they pointed you here, but this is an issue with a media player built into Bridge, and that is outside of the scope of After Effects.
If you want a better answer, I recommend contacting Adobe Technical Support:
http://www.adobe.com/support/contact
Be sure to specify that it's a Bridge issue when you call, so that you get routed to the right folks.

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.ffx and .aet previews/presets not playing in Bridge

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