Fianl Cut Express HD 3.5 pre-installed serial # not valid

I just bought a new 24" iMac and had apple pre-install Fianl cut express 3.5 and when I try to open it, it asks for the serial number which I have input but it does not recognize the number! I have tried every combination of alphas and 0's instead of the letter O. The serial number printing is small and even with a magnifying glass it is hard to distinquish if one or two letters are 0's or a Q 0 for what may be a Q but keep getting an error saying the serial number is not valid.
Have tried to contact apple but have not been able to talk with a person yet.
This is the second day of trying. Yesterday they were transfering me to the pro support? group but we were disconnected before the transfer went thru! Have called three times today but have been hold each time. Still waiting!

finally got thru to Apple and this problem is resolved.

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With Final cut express 4.0 can you install it on multiple mac's

Can you install final cut express 4.0 on multiple mac's?

I installed FCE on my Macbook and my iMac but when they are open at the same time and I'm connected to the internet the last one to open says I have to quit because of a"Protection Error".
Is there a way around this so I can work on two projects at the same time???
Pete

Need Help ! I Can't open Final Cut Express 4.0.1 after installed

I am the new FC E user, i just bought the s/w yesterday and installed into my new Mac Book,
but the program can't launch after installed. The LiveType program work ok .
Any suggestion to resolve it ? Thanks .

Thanks, base on your suggestion, i am using FCS remove software to uninstall FCS.
After restart the system and reinstall the FCS 4 with Retail Official DVD disc.
I continue with Software Update from Web to FCS 4.0.1
But the result still the same, below was the report (i also send to Apple)
I check my system was using Quicktime Version 10.0 (90.3.1), any i+ssues ?
Process: translate [317]
Path: /Applications/Final Cut Express.app/Contents/MacOS/Final Cut Express
Identifier: com.apple.FinalCutExpress
Version: ??? (???)
Build Info: FCPApp-807301041~29
Code Type: PPC (Translated)
Parent Process: launchd [101]
Date/Time: 2010-02-22 01:11:33.781 +0800
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 615930 sec
Crashes Since Last Report: 101
Per-App Crashes Since Last Report: 11
Anonymous UUID: EB8CB6DE-4A1E-4A26-8E56-82C0F751F5AB
Exception Type: EXC_CRASH (SIGTRAP)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x801bc612 _pthreadkill + 10
1 libSystem.B.dylib 0x801bbebf pthread_kill + 95
2 com.apple.FinalCutExpress 0xb80bfcb4 0xb8000000 + 785588
3 com.apple.FinalCutExpress 0xb80c01bb 0xb8000000 + 786875
4 com.apple.FinalCutExpress 0xb80dda6c 0xb8000000 + 907884
5 com.apple.FinalCutExpress 0xb814551b spinlockwrapper + 1791
6 com.apple.FinalCutExpress 0xb801d03b 0xb8000000 + 118843
Thread 1:
0 libSystem.B.dylib 0x800c58da machmsgtrap + 10
1 libSystem.B.dylib 0x800c6047 mach_msg + 68
2 com.apple.FinalCutExpress 0xb819448f CallPPCFunctionAtAddressInt + 206155
3 libSystem.B.dylib 0x800f2fbd pthreadstart + 345
4 libSystem.B.dylib 0x800f2e42 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x8027c500 ecx: 0xb7fff9ac edx: 0x801bc612
edi: 0xb8211620 esi: 0x00000005 ebp: 0xb7fff9d8 esp: 0xb7fff9ac
ss: 0x0000001f efl: 0x00000286 eip: 0x801bc612 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x801bc608
Binary Images:
0x80000000 - 0x8006afe7 libstdc++.6.dylib ??? (???) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x800c5000 - 0x80269feb libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
0x802e9000 - 0x802ecfe7 libmathCommon.A.dylib ??? (???) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <226BF7A0-94E0-2F4C-6D6B-9189C952331C> /usr/lib/dyld
0xb8000000 - 0xb81defff com.apple.FinalCutExpress 4.0.1 (4.0.1) <3E4E06B8-E1FC-B232-1371-643DC0FBE8C9> /Applications/Final Cut Express.app/Contents/MacOS/Final Cut Express
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
Translated Code Information:
NO CRASH REPORT
Model: MacBook6,1, BootROM MB61.00C8.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.51f53
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.6 )
Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-898, 907.9 MB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: RAPOO Mouse 7100, 0x04fc (SUNPLUS TECHNOLOGY CO., LTD.), 0x05da, 0x04100000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth Module, 0x05ac (Apple Inc.), 0x8218, 0x06130000

Final Cut Express (4.0.1) keeps on freezing (not responding) when i import files (pics). Have force quit 3 times already. Also rebooted Mac. Any help please?

Frustrating experience with Final Cut Express 4.0.1 today. Started a new project. Imports pics, but every now and then FCE freezes and I have to force quite. Any advice please. Thanks

CMYK is a colour system used by specialized publishing businesses so unless you have got your pictures directly from one of these sources they are unlikely to be CMYK.
If the pictures have been produced by you they are likely to be the normal RGB.
To check, ctrl click on an original picture and in the Get Info window check the colour specs.
As you can see this one is RGB.
Click image to enlarge for clarity.

Fatal Error During Solution Center Install - "Key Not Valid for Specified State"

I have encountered an error while trying to install HP Solution Center for my J6480 All-In-One. The software I'm installing is "OJJ6400_Full_10.exe"
I can get past the installation option selections (i.e., the screens that allow selection of which components you want installed) as well the online check for updates to the software. However, shortly after that I get a fatal error the full text of which are:
Error Situation Code: 23551631
The following lines were retrieved from the installation error logs.
Now Launching=X:\hpzmsi01.exe -m dot4wrp "-*"
".\autorun_network.inf" "-networkonly" -| XXX -f X:\DIVins??.DAT
Error message received: Key not valid for use in specified state.
X:\cioum32.msi failed with return code 1603
MSIInstall() failed with 1603
Exit code=1603
Your help is appreciated. Thanks.

Hey @redleader74,
At this time I am going to have you unlock the hidden System Administrator Account and attempt an install under there. Ideally, if everything installs fine you should be able to log back into your normal User Account and the complete software and driver package for your HP Officejet J6480 All-in-One Printer will be installed and functional. Can I please have you follow the steps below.
Step 1: Uninstall Drivers:
Click on your Start menu
Select All Programs
Select the HP folder
Select your HP Officejet
Select Uninstall
Please follow any onscreen prompts to complete the uninstall. Once the uninstall is complete please proceed to the next step.
Step 2: Clear Temp Files:
Click on your Start menu
In the 'search programs and files' box located right above Start after you click on it, type %temp% and hit enter on your keyboard
When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight.
Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item.
Close the Temp folder once it is emptied
Right click the Recycling Bin on your desktop and select Empty Recycling Bin
Step 3: Unlock System Administrator Account:
Click on your Start menu and under the 'search programs and files' box type CMD
CMD will populate as a search option above, just right click on it and 'run as administrator'
Once CMD (Command Prompt) opens, type net user administrator /active:yes and hit enter
Next, close CMD and restart your computer
When your computer comes on log into the new Account that should show. It will be called Administrator and will not have a password on it.
If your computer automatically logs into your account after restart than go to your start menu click the arrow beside 'shutdown' and choose 'switch user'. Now log into the Administrator Account we just unlocked
Step 4: Install Device:
Under the Administrator Account please click here to download the latest drivers for your printer.
Once the website opens select the Download button on the top left
Once the download is complete please follow the onscreen instructions to install your printer
Once the installation is complete, please test the functions of your HP Officejet to ensure that everything is functioning properly now. If everything installs fine, log out of the Administrator Account and back into your normal User Account. All the Software and Drivers for your product should show installed now on your Account. Once you're logged into your User Account please test your HP Officejet again to verify that your print and scan functions are still working.
If everything works fine, you will want to Hide the Administrator Account.
Go to your Start menu and under the 'search programs and files' box type CMD
CMD will populate as a search option above, just right click on it and 'run as administrator'
Once CMD (Command Prompt) opens, type net user administrator /active:no and hit enter
Next, close CMD and restart your computer
Please let me know if these steps resolve your issue. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Final Cut express wont open after Lepard Install

I just installed Lepard to my mac and Final cut wont open...its gone dead, I find out the my version of FC express is 3.5.1, I have been having a few different things happen within the last 72 hours of the install,My dock sometimes doesnt respond,I need some adviser on the Final Cut issue, I have work in there and I need to access it...Help,
itsonlyme...

Every instance is different. There is no single fix for everyone.
Start here:
http://www.fcpbook.com/Video10.html
Then come back and do this:
Please give your full system specifications, what computer, what drives, what camera or deck, how everything's connected, what settings are on the media, what settings you're using in FCE, and finally what version of the software, of the OS, and of QT are you using?

If I buy a used Mac with Final Cut Pro and other software pre-installed, will they be updateable?

I want to buy a used Mac for video editing and there are alot of them with FCPX and other software already installed. If I buy one of these will I be able to do future updates to the software?

If they were downloaded from the Mac App store, no. In fact, the licenses are not transferable. Technically, it's not legal to sell you the machine with apps from the Mac App store still installed.

Final Cut Express 3.5 on 10.5.8 not capturing or importing video

I bought FCE with my Mac Pro in 2006, but never used it because iMovie HD 6 did everything I needed. Now, it looks like my HD 6 is having some serious problems and I can't find support or a replacement. So, I whipped out my FCE ver 3.5 and install it on my 2006 Mac Pro, now running 10.5.8... everything went fine, except I cant capture video from my Canon Vixia HV30, nor can I import .m4v or .mov files??? Any suggestions would be appreciated. Thanks a bunch!

HDV cameras can be a bit tricky as FCE can see them as two different cameras ie. DV or HDV.
FCE must be setup to receive one or the other.
If you shot HDV and are outputting HDV then use the 1440x 1080i Easy Setup.
There is a 50 and 60 choice corresponding to PAL or NTSC respectively.
Note: If you change an Easy Setup you need to create a New Project/Sequence.
Changing the Easy Setup only affects new not existing.
Al

Pre installed application not opened after nokia b...

after updating c6-01 to nokia belle my some preindtalled application like calendar, photo editor, messege reader and new application video editor not opening.what is the use of the phone if these must application is not there, pls help

Hi!
We are still investigating this topic. If you still have issues, you could consider to reset your phone to factory settings (and taking a backup before to not lose your personal content).
What would be helpful for us would also be to know, what other applications you have running on your phone.
Thanks in advance!
BR,
yvonne

Final Cut Express not opening, error says final FCE disks are missing.

Hi there,
Recently I got a WD Fire Wire 800 Hard drive for christmas so I could move all of my final cut projects over to the HD.
When I moved my final cut express documents including all of the folders it now says this error.
To preserve the integrity of the data used by final cut express, it is necessary to ensure the existence of the following paths;
- My HDD Chris is missing
Then it gives me the option to reset scratch disks, check again or quit.
So I'm not sure what I do.
Should I simply move back all the folders and documents that I moved to my hard drive (btw I tried this but it still gave the same error message). I have deleted final cut express 4.1 and re installed 4.0 to see if it works but it didn't and has the same error message.
Any tips would be helpful.
Chees, Chris.

Tom Wolsky wrote:
I can't even open FCE any more because I have moved everything onto the external hard drive including software 'everything'.
You moved the software? You can't do that. That's fatal. The software must be on the system drive as it requires system resources. Move the application called Final Cut Express back into the top level of the Applications folder. Do it move it, rename it, or put it inside a folder.
Do not assign the scratch disk to a folder anywhere. If you want the scratch disk to be on your external drive select the top level of the external drive. FCE will create the folders it needs in that location.
Hi,
When you say move the application final cut express into the application folder.
Do you mean move my folder of final cut express that I moved onto my HDD?
If so it's copying the 20GB folder as I speak. Hopefully fixes this frustrating problem..
Cheers, Chris.

I have a copy of Final Cut Express 2. Can I get a current upgrade instead of repurchasing the new Final Cut Pro?

I have a old copy of Final Cut Express 2 that I never installed. Can I get a current upgrade instead of repurchasing the new Final Cut Pro?
The Apple Store does not show does not contain purchase information of the old unused Final Cut Express. What can I do to register Final Cut Express 2 will not operate in the current OS systems on my iMac. It only is compatible with the G3 or G5.

If you have a record/documentation of your FCS full version purchase, you can contact Apple here:
https://ssl.apple.com/support/proapps/serialnumbers/
to obtain your serial number.
MtD
Message was edited by: Meg The Dog to fix typo

Does final cut express 4.0 work in new macbook bought in Oct 2013

I bought Final Cut Express 4.0 in 2008 and recently I bought a new MacBook Pro 15" around Oct 2013 and updated to Mavericks 10.9. I copied all the contents and apps from the old macbook to the new one and when using the Final Cut Express, it asked me for the serial number and when I tried to add it, it says serial not valid. What can I do to be able to use my Final Cut Express? Please any suggetions?

Three thoughts,
1. It is usually better to re-install pro apps (like FCE) from scratch instead of migrating them from an older Mac. If you migrated FCE from your old Mac, this could be the reason for the hiccup with the serial number.
2. The serial number is very long, and it's very easy to mistype a character. Try entering it again, being very careful typing and check the serial nubmer visually before you hit the enter key.
3. Keep in mind that FCE was discontinued in June 2011, even before Lion was released. It is no longer supported and there is no guarantee it will run, or run properly, on later versions of OS X including Mavericks. Users have had spotty success with it on Lion, Mt. Lion & Mavericks. YMMV.
Final Cut Pro X is the currently released & suported video editing app from Apple. You can download, install & try it out free for 30 days.

Size of Final Cut Express and LiveType?

I want to get Final Cut Express soon. on info site it says this for the hard drive requirements:
"500MB disk space required for applications; additional 16GB of additional storage space for Soundtrack and LiveType content (can be installed on separate disks)"
1. I don't need soundtrack, I have better Programs than that, so just Final Cut Express and LiveType, I can install the extra content on my external drive but I need the program and main effects on my Macbook so how much would all this take up on my macbook.
2. I tried copying my school's livetype from the computer but it just did the program with no effects or anything, does me no good. so I'm just gonna buy my own copy. but where it says 500mb for apps is that what its talking about just basically an empty shell no effects or templates or anything, just a useless program.

Just a bit of friendly advice ... the folks who contribute to this forum are good people who participate with a genuine interest in helping out, and they don't get paid to do it. People will respond when they have the information and the desire to provide it. Attitude counts for a lot in these forums, and patience is a virtue, if you understand my meaning.

Final Cut Express 4 and MacOS 10.6?

I just bought the new Mac Box Set with Snow Leopard and Final Cut Express 4.
Thus far, I've been running MacOS 10.4.11 on my MacBook Pro. I have no experience with 10.5 or 10.6.
I have yet to receive shipment of either software package. Is there anything I should know about when installing Final Cut Express on a Snow Leopard system? (NOTE: I am having this software installed after also having an MCE Technologies 500 GB hard drive also installed, so this will all be a clean install.)
I have used Final Cut Pro 4.5 before, but never Express.

Walt,
I don't think FCE comes with QT pro. I already had QT pro when I loaded FCE so I am not 100 % certain.
Do you have quicktime Pro now? It looks like you are doing a clean install of Snow Leopard, If you are updating to Snow Leopard and have QT pro it moves QT7 Pro to the utilities folder. With the clean install you need to get QT 7 from the Snow Leopard disk. Then you fire up Quicktime and go to the registration screen and put in your QT pro info.
Hope this helps you.

Need assistance to operate Final Cut Express on Leopard

I am having trouble with Final Cut Express HD, the version that I have installed is 3.5.1. It is installed on Tiger and it works wonderfully. I have backed it up with SuperDuper as a bootable backup. However, after installing Leopard and starting the program I was requested to enter my name and serial number from packaging. I entered Final Cut Express HD upgrade version 3.5 serial number from the package. This is the last update I had bought. I then receive the following message: “you have entered and upgrade serial number. Please enter your original serial number”. I then entered the serial number for Final Cut Express HD upgrade version 3.0 from that package which I had bought. I then got an alert message “the serial number you entered is not valid”. I repeated entering the serial number for Final Cut Express 2 which I had bought as an upgrade and received previous message again.
To summarize, I have three boxes of Final Cut Express upgrades which I had bought, but I do not have the original I had bought years ago to start with and therefore can not get Leopard to run the program. I feel dumb for not keeping the original Purchase, but these boxes do add up. Can anyone tell me where to go on the apple site to get help? I posted my problem on the Final Cut Express feed back site but, received no answer.

I infer from your last post that having found the number all is now well.
To you and everyone else, I would like to stress how vitally important both your DVD and number is.
Lose either and you could have thrown away £200/$400.
I make copies of all my installation disks and actually write the numbers in felt pen on them.
I also put the numbers in various safe places including in the appropriate Tom Wolsky (and other authors') books !
Paranoid ....................?

Fianl Cut Express HD 3.5 pre-installed serial # not valid

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