Fibre 40/10 drop in Line rate

It looks like my FTTC 40/10 download speed has dropped its was downloading at 28Mbps for a long time and now getting 24Mbps the attainable rate is steady at 33600 - 34800 but line rate has gone down from 29400 to 26093, the only thing I did was to turn off the HH3 overnight and line rate has stuck on 26093 it now over 2 days will my speed come back ? 
Solved!
Go to Solution.

Did you just leave all your equipment alone for 2 weeks for it to increase or did you do a turn on and off job after 2 weeks?.
Please click on pink star to the left and say thanks if I have helped you at all!. Thank you. Home Hub Page- http://bthomehub.home/
BT Speed test- http://www.speedtest.btwholesale.com/
Speedtest:-http://diagnostics.bt.com/login/?workflow=Speed
Net Connect test- http://netalyzr.icsi.berkeley.edu/index.html

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  • Line rate always changing / Hub resetting itself

    Hello
    For the past 6 or 7 months we have seen dramatic fluctuations in our Broadband download speed. This change always comes about as a result of our our Home Hub 4 seemingly restting itself: we have normal internet use with a blue light on, but then the Hub will flash orange for a while and come back with a blue light. There is no pattern regarding the time of day; it's completely random.
    I've been informed that a resetting connection will only inform the exchange that there is a problem, thus prompting the "IP Profile to be reduced" to make things stable. Surely then this isn't supposed to be happening?
    There was a time when we would always get around 2.7 - 3.3 Mbps line rate, which is the best we could expect for our area and the distance from the exchange. The download speeds associated with that were good enough for us, but we can never seem to get that now.
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    Current event log:
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    12:24:26, 18 Sep.
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    12:24:11, 18 Sep.
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    Further questions if anyone is able to answer them:
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    presumbly the previous stats were from the test socket as new stats are just the same
    any exchnage problems  http://usertools.plus.net/exchanges/mso.php
    http://usertools.plus.net/exchanges/?
    http://btbusiness.custhelp.com/app/service_status
    http://bt.custhelp.com/app/answers/detail/a_id/15036
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    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • DSL Line Rate Q

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     on Exchange SAINT HELENS is served by Cabinet 20
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  • Data on HH2 Achieving Stable Line Rate & Switching...

    In the thread "Re: Is HomeHub designed to be on all the time? No off switch?" the question was raised about properly switching off the router at the mains.   I have collected data over the past few weeks which may give some guidance on this action, plus the changes as my line stabilises.
    I pointed out in this thread that  when entering the HH through the browser the Home Page opens by default.   On this page there is a Connect/Disconnect button as the first listed item, whether this is also available on the HH type A or HH3 I don't know, mine id Type B.   There are a few mentions of this button from a Forum search, but no clear reason for its function (not in the User Manual).    I have found it in, for example, the threads,   "Home Hub 2.0 wireless internet connection issues" in June 2010 & a clear mention by geoff93 in thread "Re: Sudden Drop In Speed (Again)" 1 Mar 2011; "Re: Broadband speed dropped from 10Mb to 250K overnight" on 24 Feb 2011.
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    21 Mar         0, 0, 5          9,728         976      12.9
                      0, 3, 54        16,841       1,078     5.3
    23 Mar        0, 20, 59       16,841      1,078     6.1
    24 Mar        0, 13,41        16,272       1,110    6.9
    25 Mar        1, 1, 2          16,696       1,106     5.7
    26 Mar        0, 16, 46        16,529      1,078    6.6
    27 Mar        1, 19, 4        16,529        1,078    6.7
    2 Apr          3, 13, 51       15,228       1,078    8.1
    3 Apr          0, 4, 21        12,702        1,078    12.3
    4 Apr          0, 5, 2        13,105         1,078     11.9
    5 Apr         0, 3, 22        14,336        1,078    9.0
    6 Apr         1, 7, 55        14,336        1,078    8.7
    13 May        0, 0, 4        14,336        1,078    7.6
    within this whole period I still had random disconnects/resets.
     From 13 May I started to now run the HH2 with the power switched off at night (usually),  until I decide to switch on the PC the next day, or later.
    13 May        0, 7, 4        14,336        1,078    8.9
    14 May        0, 0, 2        14,336        1,078    8.3
    16 May        0, 0, 1        14,336        1,078    7.5
    17 May        0, 0, 12        14,336        1,078    7.9
    18 May        0, 0, 1        14,336        1,110    7.9
    19 May        0, 9, 55        14,336        1,078    9.0
    20 May        0, 0, 59        14,336        1,110    7.6
    22 May        0, 14, 53        14,336        1,078    8.7
    23 May        0, 0, 31        14,336        1,078    7.8
    24 May        0, 0, 1        14,336        1,078    8.0
    25 May        0, 2, 45        14,336        1,110    8.2
    26 May        0, 1, 20        14,336        1,078    8.8
    28 May        0, 4, 7        14,336        1,078    9.1
    29 May        0, 0, 8        14,336        1,106    8.1
    30 May        0, 7, 51        14,336        1,078    8.9
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    The HH2 is running software 4.7.5.1.83.3.18, when I received it back in October it had ver ...83.3.5.  The line distance to the Crowthorne exchange is ca 1000m.
    Rodney Fry

    In the thread "Re: Is HomeHub designed to be on all the time? No off switch?" the question was raised about properly switching off the router at the mains.   I have collected data over the past few weeks which may give some guidance on this action, plus the changes as my line stabilises.
    I pointed out in this thread that  when entering the HH through the browser the Home Page opens by default.   On this page there is a Connect/Disconnect button as the first listed item, whether this is also available on the HH type A or HH3 I don't know, mine id Type B.   There are a few mentions of this button from a Forum search, but no clear reason for its function (not in the User Manual).    I have found it in, for example, the threads,   "Home Hub 2.0 wireless internet connection issues" in June 2010 & a clear mention by geoff93 in thread "Re: Sudden Drop In Speed (Again)" 1 Mar 2011; "Re: Broadband speed dropped from 10Mb to 250K overnight" on 24 Feb 2011.
    In many threads the point is made that the HH should be left on continuously to keep the line stable as the DSLAM in the exchange checks the line at frequent intervals (about every 7-8 sec it seems on my line).   I assume that using this Disconnect Button provides a logical warning to the exchange circuits that the line has deliberately been removed -  it would be nice if the Forum Moderators could confirm if this function is in the design specification of the software and how the exchange system is expected to respond.         
    Following the four visits by OpenReach in Feb/Mar to sort my line arranged by the Forum Moderators (they were always most helpful when contacted) I left the HH on continuously from 21 Mar until 13 May with the following results which may be of interest
    DATE          D:HR:MIN      DOWN        UP        MARGIN
    21 Mar         0, 0, 5          9,728         976      12.9
                      0, 3, 54        16,841       1,078     5.3
    23 Mar        0, 20, 59       16,841      1,078     6.1
    24 Mar        0, 13,41        16,272       1,110    6.9
    25 Mar        1, 1, 2          16,696       1,106     5.7
    26 Mar        0, 16, 46        16,529      1,078    6.6
    27 Mar        1, 19, 4        16,529        1,078    6.7
    2 Apr          3, 13, 51       15,228       1,078    8.1
    3 Apr          0, 4, 21        12,702        1,078    12.3
    4 Apr          0, 5, 2        13,105         1,078     11.9
    5 Apr         0, 3, 22        14,336        1,078    9.0
    6 Apr         1, 7, 55        14,336        1,078    8.7
    13 May        0, 0, 4        14,336        1,078    7.6
    within this whole period I still had random disconnects/resets.
     From 13 May I started to now run the HH2 with the power switched off at night (usually),  until I decide to switch on the PC the next day, or later.
    13 May        0, 7, 4        14,336        1,078    8.9
    14 May        0, 0, 2        14,336        1,078    8.3
    16 May        0, 0, 1        14,336        1,078    7.5
    17 May        0, 0, 12        14,336        1,078    7.9
    18 May        0, 0, 1        14,336        1,110    7.9
    19 May        0, 9, 55        14,336        1,078    9.0
    20 May        0, 0, 59        14,336        1,110    7.6
    22 May        0, 14, 53        14,336        1,078    8.7
    23 May        0, 0, 31        14,336        1,078    7.8
    24 May        0, 0, 1        14,336        1,078    8.0
    25 May        0, 2, 45        14,336        1,110    8.2
    26 May        0, 1, 20        14,336        1,078    8.8
    28 May        0, 4, 7        14,336        1,078    9.1
    29 May        0, 0, 8        14,336        1,106    8.1
    30 May        0, 7, 51        14,336        1,078    8.9
    It seems that the line took 16 days (to 5 April) to stabilise at 14,336/1,078.   The following 15 days after 13 May logically disconnecting/connecting seems not to disturb the line rate.   However, I still get random disconnects/resets and  also occasional disconnects when accessing the HH2.
    The HH2 is running software 4.7.5.1.83.3.18, when I received it back in October it had ver ...83.3.5.  The line distance to the Crowthorne exchange is ca 1000m.
    Rodney Fry

  • Very slow download speed though modem line rate no...

    Hi
    I recently noticed (today, 31st December) that our download speed had dropped very low, to approx 0.5Mbps. The upload speed is normal, approx 1Mbps. The modem line rate is however normal (8Mbps dowm, 1Mbps up). I have checked the download speed using http://speedtest.btwholesale.com/. I am at postcode SK237FN and have had consistently reliable download speeds for several years, 5-7Mbps.
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    I already tried rebooting my router but this has not improved matters.
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    Test Result
    Best Effort Test: -provides background information.
    Download  Speed
    0.59 Mbps
    0 Mbps
    7.15 Mbps
    Max Achievable Speed
     Download speedachieved during the test was - 0.59 Mbps
     For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
     IP Profile for your line is - 7.2 Mbps
    Solved!
    Go to Solution.

    Hi
    Thanks for your quick reply.
    I don't use a BT "home hub"; I use a Billion router, ADSL status below.
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    BR
    Mike
    Mode
    ADSL_2plus
    Traffic Type
    ATM
    Status
    Up
    Link Power State
    L0
    Downstream
    Upstream
    Line Coding (Trellis)
    On
    On
    SNR Margin (dB)
    4.2
    6.3
    Attenuation (dB)
    33.0
    15.9
    Output Power (dBm)
    0.0
    12.8
    Attainable Rate (Kbps)
    9184
    1056
    Rate (Kbps)
    7438
    1052
    MSGc (# of bytes in overhead channel message)
    59
    10
    B (# of bytes in Mux Data Frame)
    232
    150
    M (# of Mux Data Frames in FEC Data Frame)
    1
    1
    T (Mux Data Frames over sync bytes)
    1
    1
    R (# of check bytes in FEC Data Frame)
    16
    0
    S (ratio of FEC over PMD Data Frame length)
    0.9979
    4.5584
    L (# of bits in PMD Data Frame)
    1996
    265
    D (interleaver depth)
    32
    1
    Delay (msec)
    8
    1
    INP (DMT symbol)
    1.00
    0.00
    Super Frames
    364092
    322883
    Super Frame Errors
    63
    0
    RS Words
    23665906
    882081
    RS Correctable Errors
    1466757
    0
    RS Uncorrectable Errors
    711
    0
    HEC Errors
    702
    0
    OCD Errors
    0
    0
    LCD Errors
    0
    0
    Total Cells
    103594167
    14634218
    Data Cells
    24717224
    1770221
    Bit Errors
    0
    0
    Total ES
    14
    0
    Total SES
    1
    0
    Total UAS
    76
    76

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