Fiddler for Outlook 2010 to assist with troubleshooting

When one of our developers troubleshoots their IIS application, they use Fiddler to capture what is happening.
Is their something similar for Outlook?
We've had a couple of business partners bless our Exchange environment, but folks still experience Outlook pauses or the infamous gathering data message.
I know it is add-ins (love safe mode), but we can't live without them.  So, I was hoping that there was a Fiddler like tool for Outlook to assist in troubleshooting.
It's hard to troubleshoot since it is hard to determine a pattern when it happens randomly. 
Suggestions are very welcomed.
Thanks
Ron

You can try using OCAT to troubleshoot Outlook issues:
https://support.microsoft.com/en-us/kb/2812744/en-us
Flynn

Similar Messages

  • Outlook 2010 Scheduling Assistent - No free busy information can be received.

    Folks:
    I have recently upgraded to Outlook 2010 running on Windows 7 x64.  My email is exchange based. My machine is not a member of the domain my exchange server is in. 
    I access it my a stored credential.
    Everything is fine except for Scheduling assistant.  All the folks invited to a meeting (except for myself) show up as "No Information Available".
    I have found plenty of posts that suggest this is also a Outlook 2007 issue, and that creating a key HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options\Calendar\UseLegacyFB
    (value 1) solves the issue.  (Example:http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/c765605d-27a7-4784-993c-925394e2e09f)  I did create the key on my Outlook 2010 machine - but in HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Options\Calendar
    key.  It is not resolving my issue.
    Does anyone know the Outlook 2010 solution to this issue?  Note:  I have Administrative privilege on my Client - but no privilege on the server.  I need to get
    Outlook 2010 to interface with Exchange 2007.
    John

    Hi John,
    Thank you for using Outlook IT Pro Discussions forum. 
    From your description, I understand that you are using Outlook 2010 and Exchange account.
    There is no free busy information when using scheduling assistant. If there is any misunderstanding, please feel free to let me know.
    First, you must be using an Exchange server and everyone must publish their free/busy information. 
    Check from File > Options > Calendar Options > Free/Busy Options. 
    Make sure the month value for publishing is not zero.
    Also, I found a similar thread here:
    http://social.technet.microsoft.com/Forums/en-GB/exchangesvradmin/thread/5991f3b6-f0cc-432f-82c6-f24da0a42862
    You can also try the suggestions in that thread to recreate the web services virtual directory
    ===============
    1. Remove-WebServicesVirtualDirectory -identity "Servername\EWS (Default Web Site)" -identity "Servername\EWS (Default Web Site)"
    2. IISReset –noforce
    3. New-WebServicesVirtualDirectory
    4. IISReset –noforce
    If this problem persists, it might be related to some settings on the Exchange server side. You can also post this thread in Exchange server forum:
    http://social.technet.microsoft.com/Forums/en-GB/exchangesvradmin/threads
    Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for
    you, please feel free to let me know.
    Best Regards,
    Sally Tang

  • Yahoo IMAP Settings for Outlook 2010 on Windows 7

    Hi Guys,
    I have been trying to get IMAP for Yahoo for Outlook 2010 on Windows 7 to work for a while now.  I was just wondering if someone out there has gotten it to work.
    Settings are Manually Configured.
    Settings:
    Account Type:  IMAP
    Incoming mail server:  imap.mail.yahoo.com
    Outgoing mail server:  smtp.mail.yahoo.com
    "Save My Password" Checkbox:  Checked
    Internet E-mail Settings #1:
    Incoming server (IMAP):  143
    Encryption Level:  none
    Outgoing server (SMTP):  465
    Encryption Level:  SSL
    Server Timeout:  1 minute
    Result:  Continuous prompt for Username and Password when testing account settings until it fails to connect.  However SMTP test email is sent.
      So the only issue seems to be incoming.
    Internet E-mail Settings #2:
    Incoming server (IMAP):  993
    Encryption Level:  SSL
    Outgoing server (IMAP):  465
    Encryption Level:  SSL
    Server Timeout:  1 minute
    Result:  Error result is as follows "Log onto incoming mail server (IMAP):  a secure connection to the server cannot be established."  However SMTP test email is sent.  So the only issue seems to be incoming.
    I tried IMAP with gmail on 2 computers with the same environment (1 x 64bit and 1 x 32bit Windows 7 w Outlook 2010) and it seems to be fine so I dont believe it is any router/firewall issues.  I have a Windows Mobile phone and it is working also.  Of course most of the settings on the phone are configured automatically.  If anyone could provide any suggestions, that would be great.  Thanks in advance.

    Hi 
    Thanks for sharing information.  I was using same setting for Incoming but Outgoing has different settings.
    I use outlook 2010 with a paid account and these settings work perfectly.
    My Outgoing mail setting (While getting issue)
     smtp.mail.yahoo.com
    SSL: True
    Port: 465
    When i have above setting in my Outgoing mail i was getting error
    Failed to update headers
    account [email protected]
            Protocol: IMAP
            Server  : 192.168.253.4
            Port      : 143
     After changing from above setting to below mentioned setting i didn't get any issue while sending & receiving mail or changing folder.
    Outgoing
    smtp.mail.yahoo.com
    SSL: False]
    Port: 587
    Outgoing server requires authentication:Checked
    So thank you for sharing connection information.  

  • Outlook 2010 behaves strange with exchange 2013

    Hello,
    I imported a san certificate with a domain name for local use. This is exchange.xxxx.xx . This is also a A-record pointing to the same ip of the actual server.
    The name of the exchange server itself is mail01.xxxx.xx .
    My laptop is not a part of the domain. When i want to add my mailbox i use exchange.xxxx.xx for the server. My username can't be resolved. When i use the name of the server mail01.xxxx.xx then it works.
    I tested this with outlook 2013 and exchange.xxxx.xx could resolve my mailbox.
    So for outlook 2010 i need to use the name of the server where exchange 2013 is installed.
    For outlook 2013 i can use the alias exchange.xxxx.xx.
    Anyone has any idea ? It's not blocking. We haven't started the migration yet :p

    Hi,
    Based on my knowledge, in Exchange 2013 environment, the server name option is filled with the new type"mailbox GUID+@+ the domain portion of the user's primary SMTP address" when we configure the Exchange account in Outlook client.
    In your case, I recommned you add the following record in the host file of the computer which installs the Outlook 2010: the host name Exchange.domain.com points to your server IP address .
    Thanks,
    If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Angela Shi
    TechNet Community Support
    Thx for your feedback. I will check this out.

  • I want to upgrade from OS X 10.5.8 to Snow Leopard. When trying to back-up to a WD 1 TB external drive, the back-up process stalls at about 4 GB. Grateful for any clues to assist with the backup issue please.

    I want to upgrade from OS X 10.5.8 to Snow Leopard, then to Lion. When trying to back-up to a WD 1 TB external drive, the back-up process stalls at about 4 GB download. I would be very grateful for any clues to assist with the back-up process please.

    That disk is very probably formated as FAT 32, the normal format for PCs. FAT 32 cannot support files larger than 4 GB; also, it corrupts some types of Mac OS files. If you want to securely backup your mac files, you must have a disk prepared for Mac OS.
    Therefore, open Disk Utility, choose again 1 partition for your external disk and, under Options, GUID partition map (it may also be a boot disk for an intel mac), then format it as Mac OS Extended Journaled. Y0u are done.
    If you want to exchange data with PCs, you should chose Master Boot REcord and NTFS format, for this you must use a additional utility like NTFS-3G. But note that mac files may also get corrupt in NTFS format.

  • Why is it when you set a calender event in outlook 2010 (in UK) with a reminder alarm for 30mins prior) and have the iphone set to keep the appointment time relative to the local country time that you travelled to, the alarm time is still at uk time ?????

    why is it when you set a calendar event in outlook 2010 (whilst i am in UK) with a reminder alarm for 30mins prior to the appointment time) and have the iPhone set to keep the appointment time relative to the new country time that i have travelled to (this works OK), the alarm time is still relative to the UK time and not in sync with the local country time like the main appointment is.
    Does anyone know the answer please.

    This has to do with the Time Zone Support selected in your phone. If you check in Settings>Mail, Contact, Calendars, there is a setting for Time Zone Support at the bottom of the page under Calendars. If that is turned to off, the calendar should support the local time. Because time is set to Automatic (since you say the time is correct on the iPhone), it is reflecting the local time. That information comes from the carrier, not the iPhone itself. You can check, however the iPhone says that if you turn off the Time Zone support, it should reflect in the local time. Do a test, if possible,  and see if that will do what you are asking.

  • I cannot make my Outlook 2010 calendar/tasks/contacts sync with the calendar on my iPhone 5, I cannot make my Outlook 2010 calendar sync with the calendar on my iPhone 5

    I have wasted so many hours trying to make this work and researching Apple support.  Nothing works so I am hoping to get an answer here.
    First of all, here is what I am using:
    Windows 7 32 bit
    Outlook 2010
    iPhone 5 and iPad 3
    iOS 7.0.2 on both devices
    I have downloaded the iCloud app for my Windows computer and checked that it sync my contacts, calendar, and tasks.  I have enabled iCloud on my phone for contacts, calendars and tasks.  I have not been able to get anything to sync.  My iCloud calendar appears in Outlook but everything is grayed out.  I see the iCloud reminders under my tasks tab but there is nothing listed.
    I have uninstalled and reinstalled iCloud on my Windows computer.  I have turned off the calendars, tasks, and contacts sync under iCloud on my phone and turned them back on - nothing.  I have restarted my computer and iPhone - nothing.  Same results with my iPad - nothing.
    Additionally, I have gmail as my personal email; also am forced to use Good for Enterprise for my work email. 
    I am at my wits end.  I finally ended up syncing today with the USB cable via iTunes but the whole point behind iCloud is to be able to sync wirelessly. 
    ANY help would be greatly appreciated.

    Hello there janis143,
    Thank you for using Apple Support Communities.
    It sounds like after the recent iOS update, your Outlook content is no longer syncing properly to your phone.
    I found this article named:
    iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
    http://support.apple.com/kb/HT1692
    I recommend the troubleshooting steps therein.
    All the very best,
    Sterling

  • Outlook 2010 - sending mail with attachment - "The system cannot find the file specified"

    Hi forum Fellows,
    I have the following failure scenario:
    1. A user receives an e-mail with an attachment.
    2. The user opens the attachment --> Forwards the mail and writes something in the body of the e-mail
    3. For whatever reason the user leaves the e-mail and works on something else --> the user comes back to the e-mail an hour or more later.
    4. The user then wants to send the e-mail but gets the following error message: "The system cannot find the file specified"
    5. The effect is that the user cannot send the e-mail.....
    ------------------------------ TROUBLESHOOTING -----------------------
    - I can see that when the user opens an attachment this attachment is saved in the OutlookTemp folder. Actually, there is a difference between opening the attachment before or after clicking forward on the e-mail.
    ---- Before: Two files is written to the OutlookTemp folder. For example if the attachment name is FileX.pdf - there will be a FileX.pdf but also a FileX (2).pdf in the folder (if OutlookTemp is empty/do not contain a file with the name FileX.pdf already)
    ---- After: Only one file is written to OutlookTemp. That is FileX.pdf
    - Running Process Monitor when trying to forward the e-mail I can see that Outlook is calling a file that is not in the OutlookTemp folder anymore.
    **** To me this is the heart of the issue. For some reason, when a user has an e-mail with an attachment open for an extended period of time (not sure on exactly how long is necessary), files in the OutlookTemp folder is deleted - files that Outlook is depending
    on to be there.
    - Going with a totally clean OutlookTemp folder does not help.
    ------------------ NOW WHAT ---------------
    - The question now is: Is this by design? Can it be fixed by some Outlook 2010 patch? Or perhaps a group policy/registry setting as a workaround.
    ------------------------------ TECH. INFO -----------------------
    Outlook 2010 v14.0.7132.5000
    Outlook bit depth: x86
    Running on a 2008R2 SP1 TS environment.
    No antivirus on the TS
    Looking forward to hear from you.
    Regards The Red Baron
    Red Baron

    Hello Red Baron,
    Although not a complete answer, the way to treat attachments in emails require some discipline:
    1. Never open an attachment directly from the email (and NEVER edit it from there). Always save it in a known location as the desktop or (better) in a designated document folder. Then you can proceed as usual, like editing the contents, printing, forwarding
    the new version etc.
    2. Directly forwarding the attachment is ok, along with additional text in the body of the email.
    3. Having any (unsaved) document open for several hours should
    never occur. What if there is a power outage?
    Bottom line is thus Discipline. This is regardless of Operating System (which might handle temporary files differently).
    These are the rules I teach my customers and they never leave any document unsaved for hours ...
    Best regards George

  • Where can I download the icloud add in for Outlook 2010 for PC?

    I recently purchased Outlook 2010 and I don't seem to have the iCloud add in and I can't figure out where to download it. I'm using Windows 7.

    I have done that. When I try to synch my contacts and calendar I get the message: "Setup can't continue because Outlook isn't configured to have a default profile. Check your Outlook settings and try again."
    But I do have Outlook configured with a default profile. When I follow the rabbit trail of troubleshooting it comes down to checking to make sure the iCloud add in is active. When I check that, not only is it not active - it's not there. Thus my original question: Where can I get the iCloud add in for Outlook?

  • How do i get the icloud add in for outlook 2010 64 bit

    I am running windows 7 64 bit and outlook 2010 64 bit. I had the icloud add in installed but it became corrupted, so i removed it, but now my iphone calendar does not sync with outlook and i need to find a way to download and reinstall a functioning add in.

    I have done that. When I try to synch my contacts and calendar I get the message: "Setup can't continue because Outlook isn't configured to have a default profile. Check your Outlook settings and try again."
    But I do have Outlook configured with a default profile. When I follow the rabbit trail of troubleshooting it comes down to checking to make sure the iCloud add in is active. When I check that, not only is it not active - it's not there. Thus my original question: Where can I get the iCloud add in for Outlook?

  • Archiving options for Outlook 2010/2013 Home and Business?

    Hi all,
    Forgive me if this is covered already (I am sure it would be somewhere but I could not find a definitive answer).  We are looking at migrating from Google Apps to Exchange and I am trying to cost it all up and have a question in relation to archiving.
    Our 450 users are not akin to archiving, given their gmail limits, they are just used to keeping everything, however with exchange that will have to change as we are going to host it locally.
    The question I have is what archiving options are available to me given that all our office installations are Home and Business 2010/2013?  I have read the compatibility matrix which says outlook in this product does not support in-place archiving.
    To test this I created an in-place archive for my account (outlook 2010 H&B) and when I re-open outlook I get my archive mailbox showing up.
    I have not yet tested the mailbox retention policies and such like but I thought I would just ask as to what options would be available to me given this situation?
    Given that my archive is now showing in outlook, what has caused that to happen? I would have thought that if it was not supported that it would not have shown up at all?  Can someone explain what functionality will not work and what will?
    If we have to buy new copies of outlook for all our clients it just adds to the cost that I suspect will kill the move and management will say that we can stay on gmail.
    Thanks for any direction you may have.

    I understand that it is not supported, I was just commenting that It appeared to work in the tests that I had done and I was curious as to why
    Aaron would you mind to share your findings on this if any! We are in the same situation as you were.
    I have activated Online Archiving (on-premises) feature for 3 accounts on our Exchange 2010 and set them up with Retention Policy which Move to archive items aged more than 6 months and all works fine and old Items automatically being moved to Online Archive
    mailbox which just appeared after enabling this on server for above 3 accounts.
    The server is Exchange 2010 and clients are Outlook H&B 2013 which comes with DELL systems.
    We already purchased Enterprise Licenses as well and have access to Microsoft Download pages to get Outlook 2013.
    But since above is working just fine, we really would like to know, if we don't install Outlook 2013 and activate it with that license what in fact we are missing in terms of functionalities regarding Online Archiving!
    Really looking forward to hear back from you or anybody who can clear the confusion.
    Thanks for assistance!

  • Outlook Anywhere Prompts for Credentials only for Outlook 2010, not Outlook 2013

    I'm having a heck of a time with this one.  We have Exchange 2010 on premise, with our filtering through EOP.  Clients that are using Outlook 2010 Professional Plus are continuously getting prompted for credentials when off network and relying
    on Outlook Anywhere.
    I've read many threads about configuring credential manager appropriately for the internal domain and our external domain.  I can get them to authenticate just fine, and email flows, but they continue to be prompted everytime they connect again.
    Here is the kicker:  When I install Outlook 2013 on the same computer, outlook anywhere functions just fine, no problems, no authentication prompt.
    Like I said I have read a plethera of articles and threads about this, I have gone through all settings on Exchange, our edge server, our firewall, our certificate.  The MSSTD string matches our "Issued To" string.  NTLM authentication
    is configured on both the client and the server.  Appropriate settings are configured on the firewalls. 
    Anyone know why Outlook 2010 would have this problem, but not Outlook 2013 on the same computer, same user, same mailbox database?  
    Thanks in advance!!!

    I'd still Echo Ed's original question.
    Do you have Outlook 2010 patched up?  At this time you need to be on SP1, and SP2 by October the 14th.
    Also I expect you to have a recent update ontop of that as well.
    http://blogs.technet.com/b/rmilne/archive/2014/04/14/office-2010-sp2_1320_-do-you-need-to-upgrade_3f00_.aspx
    Cheers,
    Rhoderick
    Microsoft Senior Exchange PFE
    Blog:
    http://blogs.technet.com/rmilne 
    Twitter:   LinkedIn:
      Facebook:
      XING:
    Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

  • CUCILync for Outlook 2010 64-bit

    Hello,
    Is there any possibility or work-arround to integrate the Cisco UC Integration for Microsoft Lync plugin (Release 8.5(1)) with Microsoft Outlook 2010 64-bit?
    According to the release notes, the "click-to-call" feature it is not supported in Outlook 64bit but my company realy likes this tool and we want to deploy as soon as possible on all our laptops (Windows 7 with MS Office 2010, both in 64bit version).
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    Thanks a lot in advance.
    Marc Hoffmann

    Unfortunately, Office 2010 64-bit support did not make it into CUCILync 8.5.2 which is due for immenint release.  It would be beneficial to express, to your Cisco Sales Team, your interest in having Office 2010 64-bit support for future CUCILync release (post 8.5.2).

  • Outlook 2010 SP1 Sync with the iCloud

    Problem: Contacts do not sync.  Calendar Items sync.  They do not appear in iCloud.com or on my Iphone.
    It appears items sync from the Iphone to the iCloud and to Outlook.  The problem is items syncing from Outlook to the iCloud.
    I rebooted the PC thinking it migh jump start the sync from Outlook to the iCloud. 
    I also tried unchecking Contacts in iCloud PC Control Panel, applied the change and then reverted the change hoping that woud jump start the sync from Outlook.
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    iCloud Control Panel is installed
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    Outlook Itunes Addin is running
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    Outlook PST Maintenance
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    frandango,
    I had the 3 calendar issue but through trial and error figured it out.  I would not want to say which of the three is syncing to iCloud but I can offer this.
    It has to be in the iCloud Folder.
    I would add an event, wait for a sync and look on your iphone etc to see if its there.  Then you'd know which calendar is yours.
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    In my case I don't need more than one calendar so I found which one was the one that had my events and deleted the other/s.  I then renamed it a simple name "Calendar - iCloud"
    I did the same for contacts, and tasks ("to do" list is now useless).
    I left my notes in the default file, and checked sync through itunes.
    I did this becaue the type of notes that iCloud creates are subpar in my opinion.
    The default calendar is now not used by me.  However this creates a lot of functionality issues with outlook.  As the icloud data file is not the default the navigation bar buttons, defaults are still the original data file and useless.  I did try and change my iCloud file to the default but it crashed the program and was a nightmare to return to a working condition.

  • Outlook 2010 not working with I cloud control panel.

    Using:
    Windows 7 PC
    Outlook 2010
    Problem free use untill now.
    As of a 4 days ago my icloud control panel stopped syncing with my tasks, contacts and calenders to my Icloud account I am using as metioned outlook 2010 , I dont even see the I cloud sycn/refresh button located in the tool bar in outlook 2010. I have been using this plug in for nearly a year with out any problems untill now.
    My Email works just fine.
    I have tried signing in and out of I cloud, uninstalling the icloud conroll panel, using the repair function, uninstalling the Out 2010 non of which have helped.
    ha anyone else had this problem or have an idea on how to resolve it?
    Thanks

    Why are you running Pocket Mirror, do you have a Palm device?
    Uninstall Pocket Mirror, delete the 2 Pocket Mirror calendars, ignore 'My Calendar' the iCloud calendar is the one to use.
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