Field in UI works incorrect

Hello experts.
Faced with trouble on my work.
Somebody edited view on a business partner by adding new standard field worktel. This field is editable on clients with this work telephone(field not  empty). But on some clients field is greyed and non-editable. Do not understand, how can it be in  the same view 

On some clients telephone number field have value( do not know who and how this values have been entered but fact is fact) and this field is editable. But when I clear data from field and save, and try to enter again - this field become grey and non-editable. Another clients without any data in this field  could not be changed, because field is freyed and non-editable.  Changed in get_i method from    rv_disabled = 'true' to false value and only then field became white and editable. Entered value into it But then push to save button, value disappears and saves empty field. In Which method should I make corrections?

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