Fields appear grey instead of light blue

I have a user (using Acrobat X) that when she opens a pdf form she sees the fields in grey. Even though she changes the settings in Prefernces to light blue, it defaults back to grey.

Hey George .. just got back from the user's desk. Here's what I can report and maybe that'll make things clearer. I open Adobe Acrobat x pro - go into prefernces, then forms and select light blue. click ok and then I can open the document with a light blue field. I can successfully do this multiple times .. however, when I close Adobe and re-open it the default color is pink ( which gives nmeme a grey field again). The user sauid any other peerson in her area can open those same documents with no color issue. Any suggestions? Is there a location in the registry that can change the default color to make it stick?

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