Fields are bold for some users, not bold for others.

Post Author: karene
CA Forum: General
I have a report in Crystal reports XI using BusinessObjects. One of my users is complaining that one of the fields is bold. But it's not set to bold in the report, and when I run the same report, called the same way, with the same data, the field is not bold. We had a note about printer drivers, and he ran through our help on that, but it didn't change anything.
The field is actually a subreport, but I looked at that, and it is a straight database field (SQL Server 2000, memo type), not a formula, and it is not set to bold anywhere in Crystal, at least not that I can see. And besides, it doesn't print bold for me. He saved to a pdf and sent it to me, and it is bold. I saved the same data report to a pdf and it is not bold.
Does anyone have any ideas for a direction I should look? I think I recall seeing this field bold at some time on my machine, which makes me think it has something to do with a difference in Windows between our two machines. But that's pretty vague.
Here is some additional information. It's not always the same field. Sometimes two fields in a report are bold. It happens for users with both IE6 and IE7, although it's also not happening for some of us with IE6. We can set our IE6 settings to the same, and it happens for one and not for another.
-Karen

Post Author: karene
CA Forum: General
I'll ask about and check the Acrobat -- but we're using the ActiveX viewer -- so how does that matter? We've tried changing default printers before running the report, but it doesn't seem to make any difference. But... when I open the report to edit it, it does complain about me not having the printer that the report sees as a default, so it still may be related to printer drivers. I think that's a good direction to keep investigating.
I don't think the customer would like the entire report in bold, but that is an innovative solution!
I saw a post from about 6 months ago where it seemed like someone had the same problem, but there was no reply or solution. If I do figure it out (or if your help leads me in the right direction), I'll post the solution.
Thank you for the reply.
-Karen

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Date/Time: 2007-09-20 00:19:22.931 -0700
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
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Build Version: 2
Project Name: WebBrowser
Source Version: 45221201
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Code[0]: 0x00000001
Code[1]: 0x92bfe12c
Thread 0 Crashed:
0 com.apple.Foundation 0x92bfe12c _NSRaiseError + 264
1 com.apple.Foundation 0x92caf4e0 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 112
2 com.apple.AppKit 0x937da22c -[NSMenu itemAtIndex:] + 180
3 com.apple.Safari 0x00006278 0x1000 + 21112
4 com.apple.Foundation 0x92bed674 -[NSSet makeObjectsPerformSelector:] + 164
5 com.apple.AppKit 0x937bba70 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 864
6 com.apple.AppKit 0x937a7c9c loadNib + 240
7 com.apple.AppKit 0x937a76f4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 716
8 com.apple.AppKit 0x937febc4 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
9 com.apple.AppKit 0x9388ea70 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
10 com.apple.AppKit 0x9388e810 NSApplicationMain + 344
11 com.apple.Safari 0x0000244c 0x1000 + 5196
12 com.apple.Safari 0x0004f1b0 0x1000 + 319920
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cr: 0x24000442 xer: 0x0000000000000007 lr: 0x0000000092bfe104 ctr: 0x0000000092bbfebc
r0: 0x0000000000000000 r1: 0x00000000bffff7d0 r2: 0x00000000a2bbd508 r3: 0x00000000bffff380
r4: 0x0000000000000000 r5: 0x0000000092bbf7e4 r6: 0x00000000bffff404 r7: 0x00000000000000ff
r8: 0x00000000bffff3f0 r9: 0x000000000042a0c0 r10: 0x0000000090a3e628 r11: 0x0000000024000442
r12: 0x0000000092bbfebc r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
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r20: 0x00000000a37d7428 r21: 0x0000000000000000 r22: 0x00000000a37db710 r23: 0x00000000a3799078
r24: 0x00000000001310fc r25: 0x0000000000131108 r26: 0x00000000001310ec r27: 0x00000000a37ae41c
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0x98d54000 - 0x98d54fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9b976000 - 0x9b9acfff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9b9c9000 - 0x9b9dbfff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: PowerBook6,8, BootROM 4.9.0f0, 1 processors, PowerPC G4 (1.2), 1.5 GHz, 1.25 GB
Graphics: GeForce FX Go5200, GeForce FX Go5200, AGP, 64 MB
Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
Memory Module: DIMM1/J31, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Parallel ATA Device: MATSHITADVD-R UJ-835E
Parallel ATA Device: Hitachi HTS541080G9AT00, 74.53 GB
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA

Hi Paulo086,
According to your description, my understanding is that the InfoPath form works for all users except for two users.
Since you have got the Correlation ID, you need to get more detailed error message from error log which located on the sever where SharePoint is installed: C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS. Using the correlation
ID to search the log file.
The InfoPath filler form will be opened in InfoPath filler. Make sure that their InfoPath works well or you can ask them to perform an Office Repair. Make sure that they have enough permission on this form library. Check whether his computer has joined the
domain.
In addition, please test with IE 10 32-bit, compare the result.
A similar post for your reference:
http://social.msdn.microsoft.com/Forums/en-US/598797a7-6d33-4a62-b8c4-b240f241789f/infopath-filler-form-error-the-specified-form-template-could-not-be-found?forum=sharepointcustomizationprevious
Best Regards,
Wendy
Wendy Li
TechNet Community Support

Account field required for some users, not for others in URM when checking

I am running into a real show stopper. I have been working in our development database, and have tested checking in content multiple times with no problems. I recently turned it over to my users to begin testing and they can not even check in one document, because they receive an error stating that the account is required. I know just enough to be dangerous, so I am not quite sure how to solve this one. It makes no sense to me that on my check in screen, account is not required and yet on all of my users check in screens, not only is it required, but nothing they enter is accepted as a valid value, so they can't even get past it. I would just as soon not have account show up or be required, but have struggled with making that happen, since it is not a custom metadata field. It appears to be a delivered field used for security purposes? any help would be appreciated! Thanks.
One more thing that I noticed that may be helpful in diagnosing this is that my profile has no accounts, just #none,#all
whereas the user's profiles have a number of different accounts listed in their profile. Could this be part of the reason that they are forced to enter an account when checking in content and I am not?
If so, how can I get around this?
Edited by: user10985708 on Apr 7, 2009 12:21 PM

That´s a little strange behaviour becouse normally the account field is not required as default.
You could try a global rule setting the Account field not to be required with some IDOC.
But as you say you´re not using accounts anyway i´d suggest removing it from your server instance.
In the server\config\CONFIG.CFG file look for UseAccounts=true set it to false and the field won´t bother you anymore.

Multi-row "Drag and Drop" works for some users, not others

      Background: We are working on Win7 SP1 clients, Project Prof. 2010, SP2
      A couple of users have reported that they cannot move ("drag") multiple selected rows in a task sheet, only a single row at a time. Other MS Project users around them (and myself) can move multiple rows with the "Drag"
feature. "Drag and Drop" is selected in the "Options/Advanced" section of both their local global template and the Enterprise Global.
     To my knowledge, the multiple row selections contain no collapsed summary tasks, in case that might be an issue.
     I'm suspecting some Windows setting is amiss on the offending clients, but wanted to see if anyone else had seen this behavior before in Project Prof. 2010.
     Thanks!
JTC
JAckson T. Cole, PMP, MCITP

    Thanks for the response, Shiva!
    User community is on MS Project 2010 (14.0.7011.1000) SP2, MSO (14.0.7128.1000)
    To reproduce the problem, MS Project user will select multiple task rows by selecting first row, then holding MB1, and "sliding" to the last row desired. The problem manifests itself by NOT turning the cursor into the "four-arrow cross"
after selection is accomplished. If only one row is selected, the ability to move that row alone is available.
     Again, only a couple of users (that have called me!) are seeing it. Their officemates are not having an issue.
     FYI ...
JTC
JAckson T. Cole, PMP, MCITP

10g Write back works for some users, not others

Dear Gurus,
I have a strange problem with the Write Back in my system. We use Write-back pretty extensively and have maybe 10-20 separate reports, updating a number of tables.
We have been using this system for almost a year with no problems - Myself (logging in as Administrator) and a member of the Business team, logging in as herself (a member of the Presentation Server Administrator Group).
We now require two more Business power-users to use our Write-back reports. I have added them to the Presentation Server Administrator group. However, when they try to enter values into ANY of the write-back reports, they get the following error;
An error occurred while writing to the server. Please check to make sure you have entered appropriate values. If the problem persists...
*State: HY000. Code 10058 [NQODBC]... A general error has occurred. [nQSERROR 27024] The EXECUTE PHYSICAL statement must specify a physical SQL statement to execute (HY000)*
SQL issued: EXECUTE PHYSICAL CONNECTION POOL "GL Oracle Data Warehouse Connection Pool"
I do not understand why the write back is working without error for my own user, the Admin user and a member of the business team who is in the Presentation Server Administrator group, but not for two new additions to that group.
I have checked that the Presentation Server Admin group is granted on the "Enable/Manage Write Back" privilege and on the Execute SQL privilege.
Any ideas what else I could check?
Thanks,
A.

Hey Amith,
Thanks for your quick reply! Unfortunately, this doesn't seem to be the case. The system is pretty much wide open, apart from the Write pack privilege, which only the Presentation Server Administrator group has access to.
I'm having another of my Presentation Server Administrators who has been in the group forever try to use the write back.
There's no specific connection pool or database level permissions for write back, is there? And there's no specific permissions which need to be set on the xml template files?
Thanks,
A.

Select list works for some users not for others

Apex 3.2, Oracle 10g
I have a page with a select list. (other select lists work fine) This view is a based on a view over a dblink with the chain being (public synonym -> dblink view -> dblink real view )
One user logs into the Apex app and the select list populates.
I log in to the app, either through the developer login or the app login, navigate to the same page and the select list does not populate.
What can cause this in Apex or is it a database issue.
Someone said it may be a rights issue, but I thought all Apex users appeared as the same 'user' to the database.
Miscellaneous points: The app authentication is via LDAP/OID and I can get the select list code work in SQL Developer.
Thanks,
Sam

not sure what you are asking
It is a "Select List"
The sql is
select x d, x r
from view
wher x is not null
order by 1
The view is a synonym in the application schema, points to a view on the same database instance (different user) which points to the real view via dblink to a different database instance.

Special characters in SBWP dynamic columns are not showing for some users

Hi experts,
We have set up a dynamic columns for business workplace. One of the field displays the comments entered by the user. Some users are able to see the values entered perfectly. But for some users, if we enter special characters like @gopal, it is not displaying the value in dynamic column.
Are there any workflow/user settings need to be changed.
Thanks
Gopal

I had the same issue, you should check the link between AD and CRM, so you could make a new user in AD and connect your CRM account with it, then you should return the old AD account back. It worked for me, try it :)

VSOM 7.5 login fields for user/pass not showing up anymore for some users under internet explorer

Team,
some of my users are experiencing the issue that our russian friend had:
https://supportforums.cisco.com/discussion/12304681/vsom-751-does-not-started-ie11
However we are running the english interface and had no issues for a while (not sure for how long as the users infrequently use the system)
When navigating to the login screen there are no fields for the user to enter their credentials in internet explorer. Tried IE 8 - IE 11. Played with compatibility mode and safe sites etc... without success.
Firefox works without issues and so does chrome for the login.
Anyone run into this issue in the past couple of weeks?

Yeah it is working now, it may have been a reboot Thanks!

Sharepoint Foundation - search working for some users (or computers), but not others

Hi all,
We have doozy of a search problem with SharePoint Foundation 2010 that I'm hoping someone can help with.
We have an application that is listening on port 14197 and search is working just fine, but only for one or two users.
If I do a search while logged in using the account we set the application up with then the search works fine and it returns records as expected.
If I use a different account - one that has full control over the app, then the exact same search fails with the following message:
We did not find any results for 06BSL.
Suggestions:
Ensure words are spelled correctly.
Try using synonyms or related searches.
Try broadening your search by searching from a different site.
Additional resources:
Get additional search tips by visiting Search Help
If you cannot find a page that you know exists, contact your administrator.
We've done everything we can think of, including several procedures to create new search accounts, replace databases, etc.
Nothing has helped and all of the info we can find online is in relation to getting search working when it doesn't work at all. In our case it is working, but only for some users. We thought it might have been a permissions issue, but not matter
what permissions we seem to give to test accounts they still don't work. We've set up a test account, for example, that is a member of the 'application owners' group, but cannot produce any search results with it.
The SharePoint Foundation server is running on Windows 2008 Server Foundation, with a separate SBS 2003 DC.
Any help most appreciated.

Hi Alex, thanks for your response and apologies about the late reply - didn't realise someone had responded until now!
Agreed that this looks like a permissions issue, but we're stumped as to what it could be. The 'test' account displays this problem - if we try and search on 06BSL
we get no results, but it does appear that this account has full control over this document (see below).
Note that the 'Manage Permissions' page presents a comment 'This list item inherits permissions from its parent. (Customer QA & Product Management)' which is what we're
expecting.
The indexing schedule is set to 5 minutes.
Appreciate your help with this, as we've spent a huge amount of time on this problem but don't seem to be any closer to a resolution.
Cheers,
Damian
Check permissions result (this result is the same for the list or for the document itself):
Permission levels given to test (DOMAIN\test)
Full Control
Given through the "QA Application Owners" group.
Design, Contribute, Read
Given through the "QA Application Members" group.

MAM application is not working for some users

Hi All,
Tha MAM application is not working for some users.Different users have different workcenters other than that I dont see any other change. When I run MAM30_090_GETLIST in the backend I can see the no of customized users.But I cant see same no of users in the MEREP_207 table for the Syncbo MAM30_090 and strcture id TOP in the middleware. There is a data when I checked under worklist monitor for that user. But neither the MAM application nor MAM data is downloading to that device.
If I use different user on the same device I can see the MAM application and MAM data.
What could be the wrong in this case. Any help would be highly appreciated.
Mobile Client:MI 70 SP 15 Patch 0 Build 200802280918
Middleware:SAP NetWeaver 2004s with Patch leve 15
Backend:SAP ECC 6.0
Application:MAM 3.0
Thanks and Regards,
Ameer.

Hi,
from your description the source of your issue is quite obvious: some of the MAM users configured in spro are not configured properly.
For T01 SyncBos the number of TOP records in merep_207 MUST be the same as number of headers returned by an appropriate getList FM in the backend.
You need to solve this before you can go any further.
Reason why a record is not recorded in MEREP_207 - getdetail failed for whatever reason. So execute MAM30_ML_getdetail for each of the users that is not replicated in the middleware and check if there are errors in RETURN table. If there is no error - one of the common reason for replication fail is when there are records in item tables that have duplicate primary keys.
Regards,
Larissa Limarova

I'm getting this error message: "User not registered for online use" when i'm trying to download music/ track names from a CD into ITunes on my Windows 8 PC. I'm registered and my itunes account/ appleID are all correct and working.

I'm getting this error message: "User not registered for online use" when i'm trying to download music/ track names from a CD into ITunes on my Windows 8 PC. I'm registered and my itunes account/ appleID are all correct and working.

The ""not recognized for on-line use". error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs. Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12. A number of slightly different solutions have been reported (though all of a similar nature).
Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected. Without this you won't see the AppData folder in C:\Users\username\
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this doesn't work:
In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following file:iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
If this one didn't work:
Exit iTunes
Check the following folders:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
Delete any copies of the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure. If you're still not able to retrieve CD info:
Exit iTunes
In Windows, select Start > Control Panel > Programs and Features. Find the entry for iTunes, right-click and select Repair.
When this process has finished, restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself. If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes.

Although Java versions are the same with the others, for some users

Dear all,
Although Java versions are the same with the others,
project structure graphical view doesn't work for some user machine configuration.
What is the reason for that? what is the best configuration? ie version?
regards

Hi,
for SAP PPM 5.0, please see SAP Note 1402912.
Kind regards,
Florian

Services for object box not visible for some users

Dear All,
PM module experts please help. In equipment master transaction IE02 in left hand top corner we get box for SERVICES FOR OBJECT which is useful for attaching external documents like word and excel. but problem is it is not visible for some users. Our security/authorisation team has also done some check but didn't get any solution.
anybody knows the reason why there is no box availabe?
Thanks
SR

Dear Siddhartho Raha
I think this problem related ABAP work,this problem very general problem,first refer any note availble or search throgh any class in SE24
note are like this way 492331,this is not related to your query but same like it is and also may be
Due to an error in the coding, it was possible to link a Word document to a Document in IE01. Because the data cannot be saved in transaction IE01, the linked document is lost after leaving the transaction.
Hope this may helps you
Prem.

Fields are bold for some users, not bold for others.

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