Fifth Generation iPod won't update music

My new fifth generation 30gb iPod refuses to be updated. It worked fine until I transfered a few photos onto it and now unless I have the "synchronise photos from" check box checked, I no longer have the option to update. When I have the box checked it only updates for photos. I have restored it once so far with the same problem returning as soon as I transfer photos. Any clues on how to sort this would be appreciated.
Pentium4 1.8ghz   Windows XP Pro   1gb ram

My 30GB ipod wont update music videos. I bought a
couple of music videos from the itunes store and
after they downloaded I connected my ipod to my emac
and a error message popped up and said that the
videos werent the right format. What is the right
format and how do I go about changing it??? What do I
do?
Does the message say that the files cannot be updated to the iPod because they cannot be played on the iPod?
Go into the "music" tab on the iPod settings, make sure the option that says "include music videos" is checked (if you had to check it, click "apply")
You could try selecting the file in iTunes, and then clicking File > Get Info. See if all the Summary tab information is missing. If it is, something might have happened during the download. You might want to go into your purchase history and report a problem with it. In most cases, iTunes will let you redownload the file.
The problem is, everything downloaded from the iTunes Store is a protected file, so I don't think anything is going to let you convert it. Protected files usually can't be converted...
CG

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