Figures not showing up in Acrobat reader DC, but show up fine in older versions - what is the problem?

I upgraded to Reader DC recently and have had trouble with pdfs ever since. Figures do not show up properly and we just see a grey patch where the figure should be. If I open the same file in the older versions, it shows up fine.
I have had this problem with  every file I have opened since the upgrade, but they are fine with older Reader versions. Is this an incompatibility between the old and the new?

It could also be a compatibility issue with you using features of AA9 and the reader versions being an earlier version that cannot read those features. You might try using Reduce File Size or the PDF Optimizer to save as a prior version and see if it still works.

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